PROFESSIONAL SUMMARY:

• Over 7 years of experience in IT industry with focus on Quality Assurance and testing applications.
• Well versed with Software development life cycle (SDLC) and Software testing life cycle (STLC) using various methodologies, such as Waterfall and Agile/Scrum Methodology.
• Hands on experience in Design, Development, Enhancement and Maintaining applications in Oracle using SQL, in Windows and UNIX/Linux environments.
• Strong businesses understanding knowledge of Banking, Financial, Retail/Ecommerce, Healthcare & Insurance and Automobile (Automotive)
• Immense knowledge in Health care payer operations, Interfaces, Reports, Letters and system Migrations, Health Administration - Claims processing (auto adjudication), Claims pricing and testing, HIPAA, enrollment, Medicare, Medicaid, CDHP.
• Experience in test automation tools like HP UFT/QTP Selenium Web driver, Grid & IDE, SOAP UI, RESTful API, Web Services, HP ALM/Quality Center, Win Runner and Load Runner.
• Experience testing mobile applications on iOS, iPhone, iPad, Windows Phone, Android and feature phones using Simulator "Device anywhere" “Perfecto”.
• Experience in Ad-hoc testing, Integration Testing, Performance Testing, System Testing, Black Box Testing, White Box Testing, Gray Box Testing, Workday Testing, ETL Database Testing, Validation Testing, Integration Testing, Regression Testing, Positive and Negative Testing
• Experience in defect tracking system and bug life cycle using HP ALM/Quality Center, JIRA, BugZilla and TOAD.
• Implemented and Designed Automation Framework for Mobile for iOS and Android using Selenium WebDriver and Appium
• Hands on Experience and analyzed multiple test scenarios for POS including tests to verify inventory, product sales, transactions and reports.
• Strong experience in Retail Point of Sales (POS), Supply Chain Management, Order Management System and Omni-Channel.
• Experience in EDI transaction used in healthcare industry and good knowledge of TriZetto FACETS, QNXT, Medicare, Medicaid, HIPAA X12, HL7 and set for various EDI standards files 940, 855 and 943, 850, 810, 999, 997, 843, 856.
• Experienced in using different types of automation Frameworks like TestNG, Cucumber, Junit, Maven, and Data Driven.
• Experienced with SOA, Web Services, SOAP, Soap UI, RESTFUL, WSDL technologies
• Experience in Project management tool 4sight for Managing Client requirements, Test cases, test plans, test data, Test scenario, Test Checklist, Executing, TFS, MTM, Defect tracking and Reporting.
• Proficient in writing SQL queries to retrieve the data from Database.
• Extensive knowledge on the Inbound and Outbound HIPAA transaction sets with both 4010A and 5010A HIPAA versions.
• Well versed in Web testing and clear understanding of Microsoft UI Guidelines.
• Ability to manage multiple ongoing work streams simultaneously and Hands on Experience in supporting onsite and offshore model.
• Expert on using SQL queries to filter the data and for Data validation.
• Expert in back end testing using Teradata, SQL Server, MySQL, SQL, Sybase, ORACLE, Toad on Oracle/SQL database tables.
• Quick learner with strong Analytical and Problem-Solving skills, Multi-Tasking abilities and proven experience in utilizing process knowledge of various technologies and domains

TECHNICAL SKILL SETS:

Testing Tools: HP UFT/QTP, HP ALM/Quality Center, Web Services, API, Selenium WebDriver/ Grid/IDE, Bugzilla, LoadRunner, MTM, TFS, WinRunner, SOAP UI, JIRA

Web Technologies: ASP, ASP.NET, HTML, DHTML, Java Script, VB Script, XML

Mobile Devices: Iphone, Ipad, HTC, Android, Tablet, Blackberry, Windows

Bug Reporting Tools: HP ALM/Quality center, Rational Clear Quest, Ab-Initio (ETL tool)

Business Applications: MS Office Suite (MS Word, Excel, PowerPoint, Outlook)

RDBMS: SQL, PL/SQL, MS ACCESS, DB2, ETL, MySQL, SQL Server, Oracle

Operating Systems: Windows, UNIX, LINUX, Android, iOS & Mac

PROFESSIONAL WORK EXPERIENCE:

Confidential - Minneapolis, MN

Sr. QA Automation

Responsibilities:

• Responsible for working within a team to create, document and execute test scenarios, test cases and test scripts in support of a set of global tools, systems and databases.
• Worked on Service now 2.0 for all Identity and Access management systems (AIMS) issues to support Production Issues of Web based system.
• Requested different versions of iOS and Android mobile devices
• Created Manual and Automated test cases and scripts using HP ALM/Quality Center and HP UFT/QTP
• Developed Automated Test Scripts for various functionalities, GUI tests and executed them in HP UFT/QTP
• Integration process, to create New Functional ID's for Access management and access control.
• Created automation test scripts for various testing stages such as Functional Testing, Black Box Testing, ETL Testing, Regression Testing, Performance Testing, UAT Testing
• Worked on creating verification Points using VB Script level to verify the object properties, create various functions of application in HP UFT/QTP.
• Involved in Mobile Computing testing with Windows OS, iPhone, iPad and Android Essentials including cross-browser testing.
• Logged critical defects in JIRA and worked with Dev team to fix all of these.
• Proactively worked with developers to ensure timely bug resolution logged the Bugs using defect Tracking Tool.
• Created and published Mobile Test Strategy, Test Plan documents on MS SharePoint for project team members.
• Prepared accurate and detailed requirement specifications documents and functional specification documents for developing various mobile apps and for transferring the CRM project to the client's internal IT team.
• Worked on iPhone, iPad and Android versions of the apps.
• Functionally validated Web Services delivered in SOAP XML format as provided in specification document.
• Maintained Existing Test Scripts using debugging mode of Data Driven Framework in HP UFT/QTP and uploaded execution Test Results in HP ALM/Quality Center
• Executed SQL statements against multiple databases and confirmed results displayed in different types of reports.
• Used SQL queries for retrieving data from database for executing user specific test cases.
• Documented Business requirements in Requirements grid for HP ALM/Quality Center.
• Created and maintained SQL Scripts and Unix Shell scripts to perform back-end testing on the oracle database.
• Developed and enhanced Data driven Framework to hybrid Framework from scratch.
• Performed agile testing, reviewed the User stories and participated in Daily Scrum, Sprint Planning, Sprint Review, Sprint Retrospective and Release Planning meetings.
• Used JMeter and Load Runner for performance and product Testing.
• Evaluated application testing results against ANSI standards and recorded the discrepancies using HP ALM/Quality Center to track, analyze and report on them.
• Created and maintained SQL Scripts to perform back-end testing on the oracle database. Created and executed scripts manually for Functionality testing.
• Worked on testing the interfaces between Web Application and IBM Mainframes
• Developed and enhanced Data driven Framework from scratch
• Used SQL queries for performing the Back-End Test execution
• Experienced with working on background jobs and executing SQL queries on Mainframes
• Participated in all appropriate Test scenario inspections, Test case reviews, work and functional mapping sessions

Environment: HP UFT/QTP, Agile/Scrum, JIRA, SOAP UI, RESTful API, Adobe Online Marketing Suite by Omniture, Service Now, Mainframe, JAVA, SOAPUI, JMeter, ETL, Data Warehouse, MS Office, MS SharePoint, MS Visio, Jenkins, JIRA, HTML, XML, Workday, CRM, Ruby, HP ALM/Quality Center, JIRA, Agile, SQL Server, Windows, Unix

Confidential - Bloomfield, CT

Sr. Facets QA

Responsibilities:

• Followed Agile Methodology to emphasize on real time communication over written documentation.
• Created test cases and test scripts and developed Requirement Traceability Matrix to match the requirements
• Developed SQL queries to pull retail and cost records from DB2 and Informix databases.
• Involved in testing the EDI Transactions 270/271 & 276/277 for the HIPAA mandate.
• Conducted testing for implementation of ICD 9 & ICD-10 mapping and crosswalk analysis.
• Involved in testing different Medical systems files which include TriZetto FACETS, Univera FACETS, Mabil, Med access (Med Impact) as well as the Legacy systems.
• Developed complex level queries using FACETS Data Model to retrieve data from Backend.
• Recommend on implementation of HIPAA 5010 (EDI X12 837,834, 820, 278,270,999) in the new System.
• Executed Manual test scripts via HP ALM/Quality Center; Extensive Web Testing & Black box Testing
• Performed cross-browser testing to check the functionality of the application in various browsers
• Used Maven, Selenium grid to execute selenium automation suites on different platform, browser combinations in parallel.
• Proven ability in Selenium WebDriver testing & Frameworks, Page Objects & Hybrid Frameworks, Web testing, Functional testing
• Involved in testing of EDI X12 820 and 834, 835 Transaction sets for enrollment and claims processing
• Extensively worked on Selenium WebDriver with the preferred Languages Java, C#, Python, Ruby and Perl.
• Prepared Daily Execution Report - Involved in preparing the Daily Execution Status report and sharing with managers and leads.
• Involved in FACETS Implementation Testing, involved end to end testing of FACETS Billing, Enrolment, Claim Processing and Subscriber/Member module.
• Maintained test scenarios, test cases and test summary documentation using MS SharePoint.
• Worked on HIPAA Transactions and Code Sets Standards according to the test scenarios such as 270, 271, 276, 277,837, 835 transactions.
• Learned the closing process for unsecured portfolio and have been assisting in eliminating their backlog
• Performed End-to-End testing, Load testing from the time of provisioning on the network to updating the database correctly.
• Reported current account inventory and production pulled from spreadsheets to the management team.
• Created test cases for various modules in MS Excel and exported them to HP ALM/Quality Center for Test Case Management.
• Created frameworks using SOAP UI to automate and validate WebService REst API Calls.
• Executed the test in multiple environments (UAT, DEV and Production) to ensure the requirements were met.
• Helped in writing business scenarios for E2E testing and providing test data for User Acceptance Testing
• Performed backend testing for data validation using SQL Queries
• Actively participated in the Review Meetings for Functional Specifications Document and Technical Design Documents
• Reviewed test cases prepared by the off-shore team in accordance with defined guidelines and processes.

Environment: HP ALM/Quality Center, TriZetto Facets, HIPAA, EDI, Selenium, VBScript, Oracle, SQL Server, PL/SQL, Data Warehouse, TFS, MTM, XML, Junit, Selenium, Jbehave/Cucumber, Python, Agile, MS Project, MS Office, MS Access, LoadRunner, WinRunner, SOAP UI, Web Services, MS SharePoint, JIRA, TOAD, Oracle, ETL, IBM WebSphere, Windows, UNIX (Sun Solaris)

Confidential - Durham, NC

Selenium Tester

Responsibilities

• Analyzed Business Requirement Document and Technical Specifications Document and scripted the test cases.
• Performed manual and functional testing on various parts of the application and used HP ALM/Quality Center for defect tracking
• Prepared Automation Test Scripts using Selenium WebDriver, Java and Eclipse IDE.
• Worked with different modules of HP ALM/Quality Center such as Requirements, Test Plan, Test Lab, Defects module.
• Performed Functional Testing, Smoke testing, Integration testing, UAT Testing, Backend Testing, Regression Testing, End to End Testing and System Testing
• Worked on the HTML and JAVA script codes and tests the web applications using JAVA.
• Took the initiative of creating a proof of concept (POC) of automation in Selenium with TestNG and Java
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Created proper ISO documents when issues occur on programs moved to production.
• Coded scripts for testing the test cases and made enhancements for modified scripts using
• Assisted with Quality Assurance Audits and Risk Analysis and continuous improvement efforts
• Used Informatica ETL tool for Extraction, Transformation and Loading the data into target database.
• Executed test cases and creating defects on Microsoft Test Manager (MTM).
• QA Automation of enterprise applications using Selenium WebDriver written in Python, Java and C#
• Wrote and modified required UNIX scripts and other SQL validation scripts for Oracle and writing scripts in SQL to validate the outputs analyzed test results and creating performance evaluation reports.
• Performed browser compatibility testing (Firefox, Chrome, Safari, IE) of a web based application to ensure that functionality works fine.
• Performed and executed unit tests manually and using Junit.
• Developed and executed test cases and test Scenarios and followed-up defects using TFS.
• Performed functional testing to identify various critical points in the application and automated it by using Selenium WebDriver.
• Created test cases for various modules in MS Excel and exported them to HP ALM/Quality Center for Test Case Management.
• Actively participated in Walkthroughs and Daily status report meetings.

Environment: HP ALM/Quality Center, JAVA, Agile, Python, Web Services, SOAP UI, Selenium, Soup UI, HTML, XML, XSD, ASP.Net, JavaScript, Agile, JIRA, TestNG, Cucumber, MS SQL Server, Windows, Informatica/ETL, Data Warehouse, TOAD, DB2, SQL Queries, MS Office, Windows, MS Project, MS Access, Oracle, DB2, C#, TFS, MTM

Confidential - Phoenix, AZ

QA Analyst/Test Coordinator

Responsibilities:

• Analyzed business requirements and module-specific functionalities to identify test requirement.
• Conducted Manual Testing for checking the flow of the application functionality.
• Used ASP.NET grid view control, Data List and Repeater controls for displaying the data in a clear format.
• Checked the data flow through the front-end to back-end and used SQL queries to extract the data from the database.
• Worked with end-users (Doctors, Lab technicians, Billing) and patients to understand the requirements and incorporate them into design.
• Performed Web Services testing and Validated XML request/response data using SOAPUI.
• Testing of EDI X12 820 and 834, 835 Transaction sets for enrollment and claims processing
• Worked with end-users (Doctors, Lab technicians, Billing) and patients to understand the requirements and incorporate them into design.
• Wrote custom CSS Selectors, XPath expressions to identify web elements
• Involved in loading Various Response files from state including but not limited to 835, 277, 999, NCPDP, State's Proprietary formats.
• Involved in testing the EDI Transactions 270, 271, 276, 277 for the HIPAA mandate.
• Involved in Member creation using FACETS and assigning them to different Maine Medicaid Programs.
• Wrote PL/SQL scripts to verify the database updates, inserts and deletes of the records.
• Used Quality Center for reporting and tracking bug and generating reports.
• Involved in End to End encounter processing of various encounter file types such as 837 (I/P/D), NCPDP and Proprietary file types for submission to State health systems.
• ICD-9 coding experience and patient billing code charges input into STAR navigator system for patient visits.
• Worked on the HTML and JAVA script codes and tests the web applications using JAVA.
• Created trading partner agreements and trading partner's party set up for both 4010 and 5010 in BizTalk06 and BizTalk10.
• Tested ICD-9 Claims parallel to ICD-10 claims to make sure claims are getting processed without any issue with ICD-10 codes.
• Involved in testing different Medical systems files which include FACETS, Univera FACETS, Mabil, Med access (Med Impact) as well as the Legacy systems.
• Conducted Back-End Testing for Oracle databases using complex SQL queries.
• Used VB Scripting in QTP, Generated test results using QTP and analyzed Actual Result and Expected result.
• Performed comparison of actual report with the expected values by querying the database.
• Modified and maintained test cases with changes in application interface and navigation flow.
• Used Quality Center for bug tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.
• Prioritized and reported defects, presented documents and reports in weekly team meetings.
• Interacted with developers and team members for verification and validation aspects.

Environment: Windows, SQL, QTP, PL/SQL, HTML, ASP.Net, Quality Center, SQL Server, Maven, CSS, JSP, JAVA, UNIX, HIPAA, EDI, FACETS, BizTalk10, SOAP UI, Web Services, API, SOA, VB Scripts, XML, MS Project, MS Office, DB2

Confidential. Union, NJ

POS Tester

Responsibilities:

• Reviewed and understand requirements related to POS (Point Of Sales) systems designed by Third Party Vendors like Retail Information System.
• Performed functional testing of individual modules (Accounts, Trading, Quotes and More) of the Application on iOS, Android, Blackberry OS, Windows OS operating systems.
• Worked with POS System and involved in testing functionalities related to sales tracking, POS scanning, Store ISP, ordering forecast, adjustments, custom retail price and promotions in POS
• Enhanced QTP script using recovery scenarios for error handling.
• Wrote and modified required UNIX scripts and other SQL validation scripts for Oracle and writing scripts in SQL to validate the outputs analyzed test results and creating performance evaluation reports.
• Created Java scripts to automate communication between POS and the terminal.
• Inserted Check Points to check the broken Links, Text, and standard properties of objects using QTP
• Verified the Orders in OMS (Order Management System) Sterling whether the order is processed and status have been generated.
• Verified and analyzed the XML documents for defects during the Activation of new and existing customers
• Performed mobile testing using Appium server and selenium to test ebay site on Android and iOS mobile devices.
• Verified test results on Database testing using query skills using SQL and validation
• Mapped the custom objects in QTP to the standard objects, inserted GUI, Bitmap and Text checkpoints to compare different versions of the application
• Tested the self-checkout stations were seamlessly integrated with the new POS system
• Provided training on new Point of Sale (POS) functions to production support team.
• Used TFS for test documentation management and defect tracking.
• Carried out extensive testing on payment methods such as Credit Cards, Debit Cards and Gift Cards.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Performed test case assignments in Test Lab modules of HP ALM/Quality Center.
• Involved in creating and setting up the Test environment in QTP for testing.
• Executed test cases, test plan, test scenario and reported defects using Microsoft test manager (MTM)
• Involved in Mobile Computing testing with Windows, and Android apps essentials including cross-browser testing using UI framework.
• Extensively used SQL statements to query the Oracle Database(RDBMS) for Data Validation and Data Integrity
• Involved in Integration, Regression, POS testing, Functional and End-to-End testing on store and merchandising applications that interface with POS
• Generated walkthrough tickets and maintained different versions of requirements in MS SharePoint.
• Performed Functionality testing during the various phases of the application and analyzed the results using QTP

Environment: Windows, HP ALM/Quality Center, JIRA, Appium, SQL, Web Services, TFS, MTM, Rally, QTP, .net, Mobile Testing (IOS, Android, Windows, SDK, Perfecto Mobile), XML, UNIX, Linux, Soap UI, VBScript, API, Java, Agile, Oracle, MS Office, MS SharePoint, MS Project

Confidential - Cedar Rapids, IA

Manual QA

Responsibilities:

• Reviewed business requirements and developed detailed Test Cases to ensure testing of the entire application.
• Performed onsite-offshore coordination for multiple projects to perform test related activities.
• Executed test cases in a timely manner, and evaluated and researched critical problems and questions to determine root cause.
• Entered bugs in HP ALM/Quality Center, verified bug fixes and performed end to end testing.
• Submitted estimates to management based on evaluation of new requirements and develop and debug automated test scripts.
• Prepared Test Plans and Test Cases for the Functional, System Integration, Component integration, Regression, Usability and smoke testing
• Identifying defects and Reporting defects in HP Quality Center and get them resolved by Re-Testing the Defects.
• Created Shared Object Repository using QTP and developed reusable library functions and Recovery Scenarios using VBScript.
• Performed back-end testing using SQL to make sure that data entered has been uploaded correctly into the Oracle
• Reviewed various Project Change Requests to assess its impact on QA Schedule and submitted its impact to the Project Management.
• Parameterized the scripts with Action parameters, Data table parameters, Environment variables and random numbers.
• Performed back-end testing of the entire application to ensure data integrity.
• Interfaced with development team to point out bugs and retest fixed bugs.
• Prepared QA Audit Test Report at the completion of the project.
• Maintained a daily meeting with the Business team on task order approval, increased and decrease frequency of the meetings as per the progress of the task.

Environment: HP ALM/Quality Center, QTP, JAVA, MS Visio, MS Office, HTML, XML, Peoplesoft, Citrix, Rational Suit, CRM, ERP, JAVA, MS SQL, TOAD, PL/SQL, DB2, Oracle, Data Warehouse, SQL server, JIRA, Agile/Scrum, Oracle, UNIX