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Quality Assurance Analyst Resume

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Chicago, IL

PROFESSIONAL SUMMARY

  • Total 6 years of experience in IT industry with an emphasis on Software Quality Assurance, GUI, System and Integration Testing, Functional/Regression Testing, Data Upload, Data Integrity/End to End testing of Web and Client/Server based applications
  • Experienced in all phases of Software Testing Life Cycle (STLC), Software Development Life Cycle (SDLC).
  • Experienced working in different SDLC Methodologies like Agile, and Waterfall.
  • Experienced performing Mobile testing which is a cloud based solution for testing, monitoring of mobile applications
  • Excellent Knowledge of Native, Web and Hybrid App testing.
  • Experience in ADA (American with Disabilities Act) testing on web based.
  • Experience in planning test scenarios and writing test cases and test results for application
  • Experienced in creating test traceability matrix, test plan, test cases, test procedures, and defect reporting.
  • Experienced in performing Black Box, Functional, Regression, Integration, Security, Back end and front end, User Acceptance testing on Windows environments.
  • Experienced in backend testing by querying Oracle and My SQL Databases. Also knowledge of DML functions, implementing stored procedures.
  • Experienced testing of E - Commerce web based application windows,and Mobile applications.
  • Executed negative and positive test cases to test application functionality against user requirements.
  • Experience working in large teams and in client facing roles
  • Good team player with excellent written, communication & interpersonal skills.

TECHNICAL SKILLS

Test Mgmt tools: Quality Center, ALM, TFS, JIRA, Confluence, MTM, Share Point, Test Director

Knowledge: java, VB, QTP, SQL, HTML, XML

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Quality Assurance Analyst

Responsibilities:

  • Analyzed and Reviewed business requirements and developed detailed Test Cases to ensure testing of teh entire application dat heavily depended on various API calls made to various third-party systems such as, customer data, content server, reward programs, etc.
  • Performed testing teh e-commerce solution of shopping cart software at front end
  • Performed Data validation testing from XML format to data base
  • Work in Agile, scrum, and sprint environment in order to change teh requirements and features set.
  • Performed log testing by using consul, postman
  • Performed ADA testing, when website convert in to ADA compliant,
  • Performed testing by using JAWs Machine
  • Performed Build and deployment in bamboo
  • Used JIRA bug tracking tool to analyze & capture bugs, track and manage dashboard any type of updates for project release
  • Performed mobile apps testing by using real devices and Browser stack
  • Good understanding of working on teh applications developed for touch screen phones
  • Involved in writing SQL queries to check teh data integrity
  • Conducted GUI/Usability Testing according to specifications and design document
  • Performed Web testing to check for broken links in a page.
  • Analyzed teh Crash reports on various platforms and reported to teh development team
  • Performed end-to-end testing, Integration Testing, and Regression Testing
  • Environment: Agile, E-commerce Web applications, Web Services, Postman, Mobil devices for iOS, Android and Windows, Browser stack, SQL, DB2, JIRA, Bamboo, Synergy, Confluence (As similar as Share point), Windows, IE, FF, Safari etc.

Confidential, Cincinnati, OH

Quality Assurance Analyst

Responsibilities:

  • Executed test cases in a timely manner, and evaluated and researched critical problems and questions to determine root cause.
  • Entered bugs in Test director, verified bug fixes and performed end to end testing.
  • Also, developed new test cases for items new requirements and enhancements, established standards and measured benchmarks for critical functions.
  • Designed and developed test scenarios for major e commerce web applications for teh client including secured online transactions
  • Conducted and monitored systems interface testing and coordinated teh involvement of teh interfaced applications on assigned products.
  • Performed Functional, Regression testing of various modules of teh applications..
  • Actively took part in weekly status meetings and also informed teh upper management about various issues arising from testing and informed about testing status and issues.
  • Reported outstanding bugs, followed up bug fixes, conducted review of existing test scenarios and assessed teh need for their enhancement.
  • Reviewed various Project Change Requests to assess its impact on QA Schedule and submitted its impact to teh Project Management.
  • Worked on Defects Management.

Environment: Web application, Quality center/ALM(11.00), Windows, IE, FF etc.

Confidential, Glenview IL

Quality Assurance Engineer

Responsibilities:

  • Responsible for testing teh e-commerce solution of shopping cart software at front end.
  • Responsible for back end application testing called Hybris
  • Perform teh tasks of testing in inventory management system at teh back end as well.
  • Created test data sets for available promotions, validate Coupons/Vouchers and product details by conducting positive and negative test for Confidential online shop.
  • Performed testing in HMC ( Hybris Management Cock pet)
  • Performed testing in CMS ( Content Management system)
  • Performed testing PCM ( Product Content Management)
  • Performed testing by creating Serial Vouchers and Promotional Vouchers
  • Performed testing by creating bundle products.
  • Performed testing by creating Fixed Price Promotion, Percentage Promotion, Threshold Promotion.
  • Performed Data validation testing from XML format to data base,
  • Performed Main frame testing
  • Responsible for performing functional and integration testing of software application.
  • Involved in planning test scenarios and writing test cases and test results for application.
  • Performed end-to-end testing, Integration Testing, and UAT Testing.
  • Designed and developed test scenarios for major e commerce ( Confidential ) web applications for teh client including secured online transactions.
  • Performed configuration/ compatibility and user interface testing manually.
  • Involved in testing Web based e-commerce Application and performed Security Testing to ensure teh authorization and authentication with Credit card tokenization.
  • Used Quality Center to prepare Test cases, procedures, Requirements Traceability Matrix and managing teh Defects.
  • Involved in writing complex SQL queries to check teh data integrity
  • Conducted GUI/Usability Testing according to specifications and design document.

Environment: Agile, E-commerce Web application, Android, iOS, windows mobile devices, Emulators, Hybris, DB2, Quality center/ALM(11.50), JIRA,SQL, Windows, IE, FF, Safari etc.

Confidential -Phoenix, AZ

QA Analyst/ Mobile Tester

Responsibilities:

  • Work in Agile, scrum, and sprint environment in order to change teh requirements and features set.
  • Used JIRA bug tracking tool to analyze & capture bugs, track and manage dashboard any type of updates for project release.
  • Prepared and Executed Test Cases for Functional and Integration testing.
  • Created Traceability matrix to keep track of changes in requirement to dat of teh testing efforts.
  • Maintained teh Test Matrix and Traceability Matrix.
  • Expert in writing test scripts manually.
  • Involved in designing and writing Test Plan and Test Cases based on business requirements.
  • Working on I-pad and Android versions of teh apps.
  • Performed web browser compatibility and configuration testing on various operating systems for smart phones
  • Worked with mobile application simultaneously: iOS- i-Pad), Android and WP7
  • Performed Web testing to check for broken links in a page.
  • Analyzed teh Crash reports on various mobile platforms and reported to teh development team
  • Worked closely with Platform Subject Matter Expert's in understanding teh upcoming and existing API's on different mobile platforms
  • Systems migration plans, and executing and evaluating test cases and procedures
  • Participates in project requirements review and approval.
  • Develops and/or halps develop risk based test strategies and Plans. Presents quality strategy and plan to project and business sponsors.
  • Manages defect communication, remediation, and acceptance with business and development stakeholders.
  • Coordinated User Acceptance Testing (UAT) with teh UAT group to ensure teh correct business logic.
  • Used Quality Center to prepare Test cases, procedures, Requirements Traceability Matrix and managing teh Defects
  • Extensive use of SQL queries to perform data integrity testing.

Environment: JIRA,JAVA, QTP, Quality Center, DB2,, Mobile Devices for IOS, Android OS and Windows mobile OS

Confidential - Boston, MA

QA Analyst

Responsibilities:

  • Performed configuration/ compatibility and user interface testing manually.
  • Used agile systems and strategies to provide quick and feasible solutions, based on agile system, to teh organization
  • Exported Manual test cases into TFS and maintained teh same in teh Test Plan module.
  • Performed functional testing of individual modules Easy Access application on iOS, Android, Blackberry OS, Windows OS operating systems.
  • Performed test case assignments in Test Lab modules of TFS.
  • Conducted GUI/Usability Testing and Black Box Testing according to specifications.
  • Managed change Requests and verifying in teh TFS and assigning them to respective Dev team members
  • Involved in writing complex SQL queries to check teh data integrity
  • Created test cases manually to perform different types of testing such as positive/negative, functional/regression, interface, black box, screen navigational testing, smoke/sanity testing, exploratory testing or Backend testing
  • Tested teh application on iPhone, iPad and then teh first generation Android when teh operating system was unveiled and teh application was enhanced to be compatible with teh Android devices
  • Tested teh UI of teh end product on mobile, PC, Android and Apple platforms to ensure dat language translation and Currency conversions were displaying as required
  • Efficient and effective execution using Perfecto mobile for simulation as well as teh real time devices (iPhone/iPad/Android), within teh stipulated timelines. Ensure dat execution is in sync with teh build timings such dat quality deliverables are handed over.
  • Performed negative and positive testing manually.
  • Used various SQL features such as Group By, Joins to retrieve teh expected results from different tables and compare teh same against front end results.
  • Participated in conducting System testing and End to End testing manually.
  • Extensive UAT Testing Manually.
  • Investigated software bugs and interacted with Dev team to resolve bug issues using TFS
  • Documented bugs found out during teh process of testing.
  • Worked with business users, business analysts and SMEs to understand different critical business processes.
  • Created and Maintained Test Matrix and Requirement Traceability Matrix.

Environment: Windows, SQL, .Net, VBScript, Jira, iOS, Android, HTC, Samsung, Dell Streak, iPhone, iPad, Device Anywhere, Perfecto Mobile, TFS, MS Office

Confidential - Columbus, Ohio

Quality Analyst/Tester

Responsibilities:

  • Analyzed system requirements and developed a Test Plan for System Testing.
  • Reviewed business requirements and developed detailed Test Cases to ensure testing of teh entire application.
  • Executed test cases in a timely manner, and evaluated and researched critical problems and questions to determine root cause.
  • Entered bugs in Test director, verified bug fixes and performed end to end testing.
  • Also, developed new test cases for items new requirements and enhancements, established standards and measured benchmarks for critical functions.
  • Submitted estimates to management based on evaluation of new requirements and develop and debug automated test scripts.
  • Conducted and monitored systems interface testing and coordinated teh involvement of teh interfaced applications on assigned products.
  • Tracked teh status of change request.
  • Performed Functional, Regression and Integration testing of various modules of teh applications..
  • Written SQL queries to perform Backend and Database Integrity Testing
  • Actively took part in weekly status meetings and also informed teh upper management about various issues arising from testing and informed about testing status and issues.
  • Reported outstanding bugs, followed up bug fixes, conducted review of existing test scenarios and assessed teh need for their enhancement.
  • Reviewed various Project Change Requests to assess its impact on QA Schedule and submitted its impact to teh Project Management.
  • Worked on Defects Management.
  • Interfaced with development team to point out bugs and retest fixed bugs..
  • Proficient in using Microsoft excel, word, MS Project, MS PowerPoint.

Environment: Quality Center, Quick Test Professional (QTP), MS Office, XML, SQL server

Confidential - Chicago, IL

Quality Assurance Analyst

Responsibilities:

  • Performed Manual Testing on different modules of e-commerce web based application.
  • Created test cases based on requirements/ Use case documents and made sure dat application meets client’s expectations.
  • Performed User acceptance Testing, Stub, Smoke, and Regression Testing.
  • Maintained test cases and defects in Quality Center (ALM).
  • Coordinated with developers for resolution of teh problems reported
  • Performed cross-browser testing on different Operating systems i.e.( XP, Vista, Windows, MAC) IE8, IE9, Safari, Chrome, Firefox.
  • Performed backend test using My SQL database by writing SQL queries.
  • Worked with offshore teams in multiple locations.
  • Working directly with teh developers and teh project manager.
  • Working in an Agile methodology,
  • Attended daily status/ defects review meetings and sprint planning meetings.

Environment: Agile, Quality Center, JIRA, SQL, Java, MS Word, Excel, MS Project, Windows XP, MAC

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