SUMMARY:

• 10+ years of experience in software quality control and testing with full system development life cycle experience building test cases, test plans, and test procedures.
• Hands - on experience managing multiple complex projects in Agile and Waterfall models.
• Lead multiple projects by coordinating Onshore/Offshore Team.
• Vast experience in manual and web testing includes functional, regression testing using automated tools like QTP, ALM, and Quality Center.
• Solid financial, retirement, and healthcare industry experience.
• Experience testing medical devices - Data Link Monitors (DLM112 & DLM212).
• Hands-on experience testing mobile devices and IVR testing.
• Hands on Experience with SOAP UI tool.
• Extensively worked in Manual Testing, performed different types of testing like Black Box, Smoke, Integration, System, Compatibility, UAT, Ad-Hoc, Batch and Regression testing.

SKILLS:

Quality Center/ALM

JIRA

QTP

SOAP UI

SQL Server

Access

TFS

Pro Track

Blue Zone

Device Anywhere

Oracle

DB2

EXPERIENCE:

Quality Analyst Lead

Confidential, NC

Responsibilities:

• Provide estimates during planning stage of the project.
• Implement Testing strategies while creating Test Plan.
• Attend Business meetings/Workshops to understand requirements and Design reviews.
• Worked on Waterfall, Iterative model projects.
• Explained QA process and procedures to project team.
• Interacted continuously with my team, Developers and Business Analysts.
• Tested XML request using SOAP UI tool
• Mentor team throughout the testing cycle.
• Performed Smoke testing after each build deploy in test environment.
• Hands on testing Mobile devices, Android, iPad, Surface.
• Performed IVR testing on telephones
• Verify testing status daily in JIRA and TFS.
• Conduct Defect review meetings with project team and Vendors.
• Share weekly status reports with team
• Support UAT team with testing
• Participated in production testing.
• Handled multiple releases in a month.
• Tested financial application which was built on CRM platform.
• Verified applications on Azure.

User Acceptance Tester

Confidential, NC

Responsibilities:

• Worked on a Waterfall project for Data Migration.
• Gathering requirements by involving in meetings with BA, Product Owners and Architect’s
• Analyze requirements and Design Test cases
• Upload all test cases into ALM.
• Create Test Requirement Matrix (TRM) and Test Plan.
• Conducts TRM walk through with project team.
• Interact directly with client developers and business users.
• Used mainframe Blue zone tool for verifying results.
• ALM/TFS tool is used for logging defects.
• Attend defect review meetings daily during execution phase.
• Send daily status reports to the project team
• Provide Signoff document after completion of execution.
• Attend Go/No-Go meetings.
• Upload all test results in SharePoint.
• Involve in production testing during Implementation.
• Helps Automation team to create test scripts for existing applications.

Sr. Quality Analyst

Confidential, MN

Responsibilities:

• Took part in the review meetings for Business Requirements, Functional Specifications and JAD (Joint Application Development) Sessions.
• Worked on Multiple projects for each release
• Developed Test Scenarios, collected Test data for each scenario and conducted Test Analysis walkthroughs.
• Wrote Test Plans and Test Scripts and maintained them in ALM 12.
• Performed Batch Testing and Regression Testing.
• Version 1 tool is used to track the status of the projects/tickets worked in the sprints.
• Conducted Backend Data validation in SQL database called Toast.
• Use LINUX boxes, to verify the setup of various Autosys jobs, files, etc.
• Reported and created Defects, and maintained the same in Quality Center. Followed up with the appropriate Developer for status updates and resolutions.
• Supported UAT while doing their testing by creating test data.
• Involved in Production testing during implementation in the weekends.
• Mentored 4 Onsite team members on on-boarding.

Quality Analyst Lead

Confidential, MN

Responsibilities:

• Involved in Requirement walk through and suggest necessary changes according to the testing.
• Prepared Initial Estimates and send it across to the project team for approval.
• Worked on Waterfall, Iterative and Agile environments.
• Participates in Sprint Plans and take the scope for that release from the backlogs.
• Worked on Web applications and testing with all applicable browsers.
• Tested money gram application with Credit Card, Debit Card & Pay pal
• Worked on Mobile application and also Tablets of my project with the tool.
• Worked on Kiosk application.
• Hands on experience using SQL queries.
• Prepared Test Coverage document and share with Offshore team
• Lead 1 onsite and 6 offshore team members.
• Involved in preparing the Master Test Plan document along with the client.
• Upload all the requirements into ALM.
• ALM tool is used for Preparing and executing test cases and also for Bug tracking.
• Participated in scrum status calls.
• Set up the Environments before execution starts.
• Prepare and collect the Test data required for Execution.
• Deployed all the builds and perform Sanity.
• Involved in performing Functional and Regression testing.
• Conducted web services testing using SOAP UI
• Conducts daily defect review calls with the project team.
• Co-ordinate with UAT team for their execution support.
• Send daily status and weekly status reports to the project team.
• Prepared QC sign off document after functional and regression testing is complete.
• Maintain all the required documents for each release.
• Participated in Preproduction deployment.

Test Lead

Confidential, MN

Responsibilities:

• Participated in Requirement review meetings and Sprint plans.
• Worked on Agile, water fall and iterative projects
• Thorough understanding of Software Testing Life Cycle.
• Creation of Estimates & Test Co-ordination documents
• Experience in preparing the Test plan based on the Project methodology.
• Worked as Onsite lead for offshore of 8 members team.
• Good experience in preparing Requirement Traceability Matrix.
• Co-ordinate with Offshore team for test cases creation and execution.
• Thorough understand of placing orders on banking checks.
• Hands on experience on Application Lifecycle Management 11.0 tool.
• Conducted Status Meetings and Defect Review Meetings Daily.
• Extensive knowledge in working Smoke, Functional & Regression test phases.
• Maintain all QA deliverables in Share Point.
• Experience in sending Daily Status Reports, Weekly Status Reports & Monthly Operational Metrics
• Provide UAT and Production Support for every release.
• Worked with different services to test the applications SOA, ETL
• Knowledge on SQL Server Databases
• Performed web services testing through SOAP UI tool

Test Lead

Confidential, NJ

Responsibilities:

• Experience in Agile Environment.
• Involve in the vision meetings to assist team and Product Owner with defining and documenting acceptance criteria.
• Participates in Sprint planning sessions to understand Sprint goals, user stories and technical tasks
• Analyze requirements during requirement analysis phase of the application and explain to all of my team members.
• Assign tasks in the PMF to all the team members to ensure all of them have sufficient work in the project.
• Coordinate team of testers from Offshore of 5 and Onsite of 4 members.
• Review the test cases document and get the approval from the Business Analyst.
• Involve in the test Execution and performs System Integration testing, Regression testing & QA testing.
• Verify all bugs are put into bug tracking tool Project Management Frame work (PMF), Clear Quest, check all bugs marked resolved at the end of testing.
• Attend daily scrum call meetings to discuss about the status and Impediments.
• Send the Daily status report to my QA Manager.
• Ensure to meet the QA deliverables by timelines.

Quality Analyst

Confidential, NJ

Responsibilities:

• Build the X12 request using 4010 HIPAA guidelines
• Claim Submission using various ICD9 codes and verifying the claim about based on ICD9 codes in the submission request.
• Used Medical devices, Data Link Monitors (DLM 112 and DLM 212) for testing patient Health conditions.
• Conducted Regression Testing before and after the code conversion using QTP and manually.
• Maintained bug lists for critical issues using Quality Center 10.0
• Distributing work to the offshore team and get the status from them at the end of each day and report back to the QA Manager.