PROFESSIONAL PROFILE:

• I'm a 27 - year industry veteran who has developed and implemented custom Application Development methodologies (waterfall/Agile) and Test Methodologies for clients across industries (investment and retail banking, insurance) and resulting in streamlined processes and significant long term cost savings.
• My implementations are client-specific that encompass manual and automated testing covering applicable technologies (mainframe, browser--based, mobile) and using a variety of tools.(HP Suite, Open-source frameworks)
• Having performed almost every role in the development life cycle has made integrating, contextualizing and communicating the custom test methodology easier.
• Being able to speak the language of both Developers and Business Analysis has aided me in interfacing with the different teams.
• Hands-on knowledge of technologies has enabled me to run teams as small as 3 to as large as 30 with onshore and offshore components
• Extensive Business Analysis experience specifically has helped me become an SME for the Investment Banking, Retail Banking and Insurance industries and aided me in fostering good relations with the user community and interface with different levels of management

TECHNICAL SKILLS:

SDLC/Agile Tools: HP ALM Quality Center, TFS with SCRUM 2.0 template / Microsoft Test Manager (MTM), JIRA Software (Tempo Timesheet, Planner, Portfolio, Zephyr/ZAPI), Rational Suite, Smartsheets, Innotas, Trello, Test Rails, JMeter

Test Automation: HP Unified Functional Test (UFT), Microsoft CodedUI, SOAPUI, Provar (Salesforce), Selenium Webdriver 3.0 / Java Framework/ Test NG, Cucumber, BrowserStack, SauceLabs/TestObjects, BORLAND SilkTest

Load testing: JMeter

Programming: Java 1.8 (STRUTS), C# (.NET), VBScript, SQL (ORACLE PL/SQL, SQL Server TSQL, INFORMIX, INGRES variations), PowerShell 2.0, DXL (DOORS), Pro C, Unix Shell Script

Build: Ant, Maven, Jenkins

Source Control: Rational ClearQuest, Visual Studio 2012, BitBucket, WinCVS, PVCS

Database Tools: TOAD, SQL Developer, SQL Server Management

Others Tools & Utilities: MSOffice (Word, PowerPoint, Excel, Access), MS Project, MS Visio, Sharepoint, Information Engineering Workbench (IEW), LogicWorks ERWin & BPWIN, INFORMIX Metacube (ROLAP Tool)

Platforms: Windows, UNIX, Mobile (IOS and Android), Salesforce.com (Classic, Visualforce and Lightning), Ubuntu (Linux), AWS

EMPLOYMENT HISTORY:

Confidential

Senior Manager/QA Architect

Responsibilities:

• Manage relationship with the client (resourcing, budgeting, change management)
• Oversee Confidential assigned resources (dual-shore mode)
• Perform current state analysis and make recommendations for improvement
• Developed a “Waterfall” Test Methodology covering both manual and automated testing for an enterprise application for online (UI ) and batch components(file interfaces, database) native mobile application/mobile web application
• Implemented and Maintained a custom Keyword Driven Test Automation framework
• Developed the Quality Center Test Script templates
• Created Common Functions
• Managed the transition of the Methodology to Hybrid-Waterfall/SCRUM focusing on revisions to procedures and the tools used
• Handled the transition of the Test Automation framework to a BDD model supporting the current enterprise application scope and extending to Salesforce.com
• Planned and Conducted Training sessions for Confidential and Confidential staff
• Significant reduction in testing resource headcount required for test execution turnaround
• Installation. Configuration and Upgrade
• Integration with other tools
• Troubleshooting
• Migration of artifacts from previous repositories

Test Manager

Confidential

Responsibilities:

• Create Test Artifacts
• Perform/Manage Test Execution
• Define application access requirements based on user requests and maintain the application access matrix
• Create Test Artifacts
• Perform/Manage Test Execution

Technologies: Java, Mobile (IOS and Android), ORACLE, SQL Server, Hadoop (Cloudera), Windows, Ubuntu (Linux)

Tools: HP ALM/UFT Suite, Java-based frameworks using Selenium WebDriver 3.0 / Cucumber / Test NG, MS Visual Studio Suite (TFS, MTM, CodedUI) JIRA Software with Confluence, Zephyr, Tempo suite (Timesheet, Portfolio, Planner), Smartsheets, Innotas, Trello, JMeter, MS Office Suite

Confidential

Test Architect

Responsibilities:

• Implemented a custom Keyword Driven Test Automation framework
• Developed the Test templates
• Created Common Functions

Technologies: Java, ORACLE, Windows

Tools: HP QC/QTP Suite, MS Office Suite

Confidential

Test Architect

Responsibilities:

• Implemented a previously conceptualized Test Automation framework
• Reviewed QTP scripts
• Created Common Functions
• Laid out the architectural components that would be used for improving the framework

Technologies: Java, ORACLE

Tools: HP QC/QTP Suite, MS Office Suite, Sharepoint

Confidential

Senior Business Analyst/Test Manager

Responsibilities:

• Performing Manual testing
• Acted as primary point of contact between client and Bangkok support team.
• Monitored Defects as they are logged by the Client and assigning them to members of the Testing Team for replication.
• Replicated Defects.
• Managed Defect Retesting during builds.
• Constructed framework for Automated Testing using Quicktest Pro 8.2 with Java add-in to replace a framework built using Borland SILKtest

Technologies: Mainframe, Java, ORACLE, DB2, Windows

Tools: Rational ClearQuest, Borland SILKTest, HP QTP, MS Office suite

Confidential

Test Manager

Responsibilities:

• Monitored testing tasks performed by the Manila and Hong Kong Testing teams
• Replicated Defects.
• Managed Defect Retesting during builds.
• Created automated testing framework and scripts using Quicktest Pro 8.2.

Technologies: Java, ORACLE, Windows

Tools: HP QTP, Rational ClearQuest, MS Office suite

Confidential

Project Manager

Responsibilities:

• Defined Business requirements for key enhancements to the system.
• Coordinated Production Support
• Coordinated the development and implementation of various system enhancements and ensured the components are delivered on-time and on schedule.
• Managed departmental staff and departmental budget.
• Coordinated with different project teams within the company.
• Liaised with the user community.
• Liaised with vendors and monitoring their progress on system enhancement tasks

Technologies: Unix, Java, Oracle, Windows

Tools: MS Office Suite

Confidential

Senior Business Analyst/Quality Assurance Manager

Responsibilities:

• Conducted workshops with Clients on business requirements.
• Created screen prototypes to aid in workshops.
• Defined high-level business requirements specifications.
• Defined data migration requirements.
• Constructed detailed analysis specification.
• Conducted training sessions on the system both internally and for Clients.
• Assisted in the implementation of the system (and upgrades) on Client sites.
• Assisted in the Production of End-user Documentation. Oversaw Change Management
• Managed the Testing Team.
• Constructed Test Cases and Test Plans.
• Executed the Test Plans.
• Developed programs designed for automating regression tests for file interfaces incl. SWIFT, ETC, TELEKURS feeds
• Liaised between the Client and the Development team on matters concerning User Acceptance Testing. Conducted training sessions on the system both internally and for Clients.
• Produced end-user Documentation.
• Constructed automated frameworks for UI and API testing using Rational Robot and a custom-made test harness respectively

Technologies: AS/400, Visual Basic, Ingres, Oracle, Windows

Tools: Rational Robot, custom test harness written in Pro C and Unix Shell Script for API testing, MS Office suite

Confidential

PositionTechnical Services Engineer

Responsibilities:

• Handled training courses on Structured Query Language, Relational Database Design and Data Warehousing.
• Defined Requirements.
• Constructed Data Warehouse “proof of concept” prototype using INFORMIX Metacube version 2.0. ROLAP tool.
• Implementation of initial Data Warehouse.
• General Database Support

Confidential

Software Manager

Responsibilities:

• Oversaw implementation of the system in Branches
• Coordinated Production Support
• Monitored progress on customization requirements
• Handled training courses on Methodologies
• Participated in pre-sales activities

Confidential

Business Analyst/Test Manager

Responsibilities:

• Conducted workshops with Clients on business requirements.
• Created screen prototypes to aid in workshops.
• Defined high-level business requirements specifications.
• Defined data migration requirements.
• Constructed detailed analysis specification.
• Conducted training sessions on the system both internally and for Clients.
• Assisted in the implementation of the system (and upgrades) on Client sites.
• Assisted in the Production of End-user Documentation.
• Oversaw Change Management
• Managed the Testing Team.
• Constructed Test Cases and Test Plans.
• Executed the Test Plans.
• Liaised between the Users and the Development team on matters concerning User Acceptance Testing. Conducted training sessions on the system both internally and for Clients.
• Produced end-user Documentation.

Confidential

Business Analyst/Test Manager

Responsibilities:

• Defined functional requirements.
• Constructed data model.
• Developed and Executed test plans and test scripts
• Defined functional requirements.
• Constructed data model.