SUMMARY:

• Senior - level technology management professional with an outstanding track record of leading the development and launch of applications and high-profile online assets.
• Skilled in Waterfall Project Management principles, as well as Agile/Scrum, and can implement the approach that will best work to deliver products in a timely and efficient manner.
• Operational expertise that includes the establishment and modification of processes to significantly improve efficiency and produce cost savings.
• At the start of tenure at Confidential, identified product deficiencies due to no documented processes for delivery, including No standard operating procedures (SOPs), or workflows. Developed a QA processes, adopted SOPs, a statement of work (SOW) process, testing and verification of milestones and team cross-checking. Production time was reduced by 35% and also resulted in significant cost savings.
• Managed a $700,000 project to create a first-of-its-kind Data Driven mobile application, Click-N-Stor, which allows user to rent/reserve unit, pay, pull inventory, digital signature, send digital gate code. Created initial UI in Photoshop, and oversaw module creation by development team. Solicited property management software companies to identify solutions that would be integrate with app.
• Oversaw the development of 12-week Forex course, which included creating a structure to comply with American Council of accreditation standards. Course became the only Forex course to be granted accreditation, worth three college credits.

PROFESSIONAL EXPERIENCE:

Confidential - LASH GROUP, Fort Mill

Scrum Master / Agile Coach

Responsibilities:

• Facilitate the sizing of stories during the planning sprint, backlog grooming, or sprint planning sessions for multiple teams across the department including Scrum and Kanban Teams.
• Part of the Agile transformation team that is responsible for converting, and maturing new scrum teams as they are created
• Chair the sub team created to define, document and streamline the current processes in order to become a more lean, mature agile environment
• Provide ongoing agile process best practice advice to less experienced Scrum Masters and Agile Practitioners as well as the Leadership Team included in the PMO.
• Scrum Master for the Bayer Pharmaceutical Product team which constitutes nearly 70% of the total gross revenue for The Lash Group
• Develop and facilitate weekly session to include a Scrum COP, as well as ongoing agile decks and touch-base sessions.
• Direct experience with Service Now/Connect Now, MS TFS, Salesforce, AWS systems, Angular JS, PHP, IOS and Android as well as others

Confidential, Charlotte N.C

IT Manager / Scrum Master /Agile Coach

Responsibilities:

• Served as Scrum Master and responsible for the scrum process, daily scrum meetings, hitting sprint goals, coordinate communication between scrum team and management, and focused on business driven development, while removing roadblocks and impediments as well as keeping the team focused on the current sprint and set of requirements.
• Responsible for driving all business requirements to efficient SalesforceCRM Functional Feature enhancements, while ensuring system integrity.
• Coordinated and Facilitated all time box events: Daily Scrum, Sprint Planning and Sprint Retrospectives.
• Developed and implemented an extensive release management process to ensure proper feature enhancement releases across all internal and third party systems using Jira and Confluence
• Administered agile collaboration and task management software to include sprint creation/management, backlog management, user story creation as well as versions and releases via Jira/Confluence.
• Administered Confluence, Jira, Direct experience with AWS systems, Angular JS, PHP, .Net, SQL, MYSQL, Ionic framework, IOS and Android as well as others

Confidential, Charlotte N.C

Release Management Consultant

Responsibilities:

• Hired to examine the current SDLC process and make recommendations for increased efficiency around the development lifecycle as it related to the release process
• Configured new documentation process, communication methods, risk mitigation documents as well as go/no go CAB reviews
• Installed new instance of Jira/ Confluence and configured Release and Version as well as integrated all documentation into the Salesforce CRM
• Developed and implemented an extensive release management process to ensure proper feature enhancement releases across all internal and third party systems.

Confidential, Winter Park, Florida

Senior Development Manager / Scrum Master / Agile Coach

Responsibilities:

• Over the course of 3 years, I transitioned internal development teams from Waterfall Project Management into 2 Scrum teams and 1 Kanban team.
• POC for clients, communicating clients wishes to the development team.
• Developed processes and culture to begin accepting the Scrum Values, while spending a good amount of time coaching the development team and stakeholders on the principles of Scrum and the Value add it brings to the development process,
• Initially hired to supervise an internal team of 22 employees and seven domestic contractors, managing up to 10 simultaneous projects on a monthly basis.
• Direct experience with wide range of technologies such as, ira, Angular JS, Bootstrap, Linux, PHP, .Net, SQL, MYSQL, Ionic framework, IOS and Android as well as others.
• Manage labor budget of $1 million, leveraging relationship with off-shore team to meet client needs at half the labor costs of in-house personnel.

Confidential, Lake Mary, Florida

Project Manager / IT Manager

Responsibilities:

• Initially working for the Marketing division, managed al content, eventually transitioning from a CD format to an online platform using Moodle.
• Oversaw all custom development of our Salesforce CRM
• Worked directly with marketing department and Sales department to create technical processes that would identify the complete lead lifecycle and gauge profitability of each leads source.
• Worked hand in hand with compliance to assure adherence to SEC requirements and guidelines.
• Directed internal team comprised of 14 employees, including two project leads, four designers, developers and QA staff, on styling and new design projects.
• Managed entire development process, meeting with stakeholders and clients to gather business requirements and communicate those needs into deliverables to development team.

Confidential, Orlando, Florida

Web Development Manager

Responsibilities:

• Managed relationship with up to 270 white-label clients, as well as private contracts for integrated services with individual hotels.
• Led the development of database that integrated with existing hotel inventory systems and facilitated the creation of rewards-based systems.
• Initiated the creation of Web services/API that allowed information to be exchanged with other systems.
• Provided supervision to nine-person team.
• Regularly reviewed existing technology and researched updates and new innovations, adjust project delivery methods to ensure clients were provided with the most updated and highest performing solutions.