SUMMARY:

• Over 9.10+ years of experience in IT industry experience encompassing a wide range of skill set, roles and industry verticals.
• Experience in implementing SDLC methodologies including Waterfall, V - model and Agile/ Scrum process.
• Responsible for Project delivery, Project Quality compliance and regulatory compliance for programs in the Confidential amp; Confidential Service Assurance, Service Provisioning and Service Delivery space.
• Expertise in providing End to End Systems engineering best practices to drive Quality, Innovation, Transformation, and Continuous Improvements in the SDLC for the services required by the Client using Confluence.
• Experience in JIRA tool for Project Management, Issues and Bug tracking.
• Experience in Software development, Testing in end to end (client side and server side) Web Applications using BMC Remedy Administrator, .NET, C# and JAVA technologies.
• Strong knowledge in working with multiple Relational Database like Oracle 10g, 11i and SQL Server 2000
• Expertise writing in SQL queries & Stored Procedures using SQL Developer and TOAD.
• Experienced in converting Business requirements into SQLs to ensure dataIntegrity and Data quality is not compromised.
• Very good knowledge in Service Oriented technologies like WSDL/SOAP and RESTful Web Services.
• Experience in Test Strategy, Test Plan, Test Cases Design, Test data, Test Case Execution, generating Test Reports, Defect Reports and Preparation of Production Quality documents.
• Experience in Microsoft Test Manager (MTM) tool to create and organize test plans, test cases and execution.
• Extensive experience in System Testing (ST), Integrated Pairwise Testing (IPWT), End-to-End Testing (E2E), User Acceptance Testing (UAT), User Certified Testing (UCT), Customer Certified Testing (CCT) and Operational Readiness Testing (ORT).
• Hands on experience in writing automation test scripts using Junit for Unit Testing, Rational Functional Tester (RFT 8.5.1) for Functional TestingCombinatorial Test Design (CTD), Rational Integration Tester (RIT) and LISA for Service Virtualization, LoadRunner for Performance, Load and Stress Testing and Selenium for UI automation.
• Experience using build tools Jenkins and MAVEN.
• Expertise in the UNIX, Windows Operating systems and systemic trouble shooting to determine the issues from the logs etc.
• Experience in handling onshore and offshore teams to manage the deliverables effectively.
• Strong communication and interpersonal skills

SKILLS:

Operating Systems: Windows, UNIX

Relational Database: Oracle10g, 11i, MySql

Methodology: SDLC, Waterfall, V - Model, Agile

Front-End Tools: JIRA, Confluence and Microsoft Office

Languages/Scripting: Core Java, C#, .NET, Web Services, SQL, XML, HTML

Automation & Testing: SeleniumWebDriver, Rational Functional Tester, LISA, LoadRunner, Junit, BMC Remedy, Combinatorial Test Design & Rational Integration Test.

Test Case and Defect Tracking: Run Rate Tool, STTS, Rational Clear Quest, Mercury QC and RallyDev

Web Services: XML, SOAP and REST

Build & CI: Jenkins, Maven

Miscellaneous: Soap UI, Postman, Git, Putty, SQL Developer, TOAD, Eclipse ID, SVN

Industry Experience: Telecom, Mobility

PROFESSIONAL EXPERIENCE:

IT Specialist/Sr QA Analyst

Confidential, Bothell, WA

Responsibilities:

• Provide End to End Systems engineering best practices to drive Quality, Innovation, Transformation, and Continuous Improvements in the Software Delivery Life Cycle, Services required by the Client on Root Cause Analysis, Remediation Planning, LTT (Launch Time Transformation) and Agile Transformations.
• Responsible for Project delivery, Project Quality compliance and regulatory compliance for applications in the Confidential amp; Confidential Service Provisioning space.
• Collaboratively worked with Business Analysts, development and testing teams in implementing automation strategies.
• Responsible for client relationship with Confidential amp; Confidential and hold regular meetings with the client directors to understand issues, concerns and explore new business opportunities available in Application Services at Confidential amp; Confidential .
• Responsible to ensure that Confidential team meets the delivery commitments as agreed.
• Review and approve each impacted application system requirements & design and ensure that it meets the intended business requirement and End to End integrity is achieved across the interfacing applications.
• Resolve & facilitate any technical issues relating to requirements, process flows and data by applying System Engineering techniques. Follow up with the Change requests to document and implement any missed requirements.
• Point of escalation and issue resolutions for the contracted services with customer.
• Monitor work performance of resources and provide performance feedback.

IT Specialist/Sr QA Analyst

Confidential, Bothell, WA

Responsibilities:

• Gather and analyze the business and system requirements from customer, assess the requirements and propose the right process models based on the functional and technical knowledge per BPM process.
• Make sure that the proposed architecture and solutions would still maintain the BPM as an Confidential Proprietary process.
• Developed automation scripts for functional and service level testing using RFT and LISA tools respectively to cover End to End functionality.
• Identifying Business gaps in existing business process/flows for current applications.
• Create End to End Data Dictionary which will have all the Data Elements captured. This will have details about how Data is being stored in various applications and will show End to End Flow of data.
• Apply the Complex data mapping and data transformation to keep data consistent across applications by incorporating SID standards.
• Help Testers Write End-to-End Test Cases and with Data Setup for Testing.
• Identify Interface Data Issues Before Testing / Trace Interface Data Issues Quickly During Testing.

System Analyst

Confidential

Responsibilities:

• As part of the system analyst team worked closely with GCP and SXP application teams to document the IAD and requirements to read the information from GCP/SXP.
• Involved in prototyping works with Client for base lining Business Requirements.
• Created End to End Sequence Flow Diagrams for the transactions happening in performing specific functions.
• Developed automation scripts at application level to minimize manual intervention using Combinatorial Test Design & Rational Integration Test tools.
• Ensure Data Validation and Consistency across systems.
• Designed and developed a simulator using SOAP UI for service level testing of all the web services operation.
• Integrated a custom XML simulator designed by ATT for integration testing.
• Conducted several training sessions for the team members to explain the new design and logic to be used to create the web services.

Associate System Engineer

Confidential

Responsibilities:

• Involved in the design, development and testing support for existing web applications in addition to the daily production support and maintenance of the Applications.
• Interacting with the Client team or Business for discussion on Change Requests.
• Designed and developed application using BMC Remedy and HTML.
• Designed and developed the GUI for users to configure the templates as per there needs at a group level.
• Created various SQL queries to read bulk data from Database and Update various database tables.
• Performed JUnit testing and integration testing for all the modules of the system.
• Fixed the Bugs evolved during testing phase.
• Closely worked with the various ATT User communities to capture their requirements and include them in the new designs for better user experience.

Associate System Engineer

Confidential

Responsibilities:

• Extensively participated in Business Requirements meetings along with Business Analysts, Project Managers and Development leads.
• Reviewed Test Strategy and Test Plans to ensure that test cases reflect user needs for the functional, User Interface, Performance, Usability and Security requirements.
• Performed load, performance and Stress Testing using LoadRunner tool.
• Prepared Root Cause Analysis (RCA) for the defects which are found during Testing phase.
• Tracked the project and interface / internal issues every day during ST / IPWT / UAT Phase and Prepared and provided the UAT Turnover document to UAT team for every release.
• Provided supporting for UAT and Production Environments, involved in Quality Related Activities.