PROFESSIONAL SUMMARY:

• 7+ years of experience in the IT field as Quality Assurance Engineer with proficiency in Manual & Automation testing, especially testing Web - based Applications, Client/Server Applications and Web Services.
• Strong knowledge and experience in all phases of Software Development Life Cycle (SDLC), Agile Methodology and QA Life Cycle (STLC).
• Experience in testing client server and web based applications using HP tools such as Quick Test Professional (QTP)/ Unified functional Testing (UFT), Selenium (WebDriver & IDE), LoadRunner, WinRunner, SoapUI, VBScripts.
• Expertise in Bug tracking using Bug tracking Tools such as HP ALM/Quality Center, JIRA, Applix and Bugzilla.
• Having experience in working with Mainframe and DB2 enjoinments.
• Strong Functional knowledge and testing experience in the domain of Anti Money Laundering (AML) for Banking and Financial, Telecom (Cable), Retail (Ecommerce & POS), P&C insurance, Healthcare & Hospitality, Airline domain.
• Experience with GuideWire products such as Claims Center, Insurance Center, Policy Center and Billing Center.
• Experience testing mobile applications on iOS, iPhone, iPad, Windows, HTC and Android.
• Experience programming in Java, Python, JavaScripts, VB Scripts, HTML, XML and SQL on Windows XP, Vista Operating Systems and UNIX environments.
• Good Understanding of Web Services, Web Browsers, SOAP UI, API, XML, WSDL, HTTP, HTML.
• Extensive experience in testing of client/server, WEB Based, Stand-alone and database applications developed in Java, ORACLE, UNIX and Windows etc.
• Profound understanding of insurance policies such as HMO and PPO and proven experience with Medicare, Medicaid, & commercial insurances in HIPPA 4010 EDI transaction codes such as Healthcare status, 834(Benefit enrollment), 835(Payment/remittance advice), 837(Healthcare claim).
• Expertise in developing Junit, TestNG, MAVEN, selenium frameworks
• Experience in EDI transaction used in healthcare industry and good knowledge of HIPAA X12, HL7 and set for various EDI standards files (940, 855 and 943, 850, 810, 999, 997, 843, 856).
• Automated Test cases in TDD (Test Driven Development) and BDD(Behavior Driven Development)
• Expertise in developing test plans, test cases, test scenario, test data, test checklist, defect tracking and reporting.
• Worked on troubleshooting Android applications using Android SDK and IOS applications using X code.
• Experience with Mobile application testing - iPhone, Android, Blackberry and feature phones using Simulator "Device anywhere" “Perfecto”.
• Strong experience in different asset classes like credit cards, auto loan, consumer loan, vehicle and equipment lease, residential mortgage, Commercial Mortgage Backed Security (CMBS) loans and Residential Mortgage Backed Securities (RMBS)
• Knowledge on Ruby, Python, CA Lisa (ITKO Lisa), and Cucumber.
• Strong exposure and understanding of HIPPA EDI Transactions, HL7, ETL, FACETS, QNXT
• Proficiency in EDI 4010 to EDI 5010 and involved in conversion & mapping HIPAA ICD9 to ICD10.
• Manual Testing experience involves Test Planning, Test scenario creation, Test case writing, Test data creation using MS Excel, SQL and Perl, DB validation, Defect reporting with Test and Defect management in TFS, HP Quality Center
• Strong experience in all levels of Testing such as Positive testing, Negative testing, Integration Testing, Functional Testing, System Testing, Regression Testing and User Acceptance Testing (UAT), Black Box Testing, Gray Box Testing, White Box Testing, Smoke Testing, Browser Testing.
• Used MS Office products like Word, Excel, Visio, Power Point, and Project for calculations, graphs, analysis, presentation and documentation throughout the project.
• Experienced in testing and validating several Transformations through ETL Testing manually.
• Strong written & oral communication, presentation and interpersonal skills as well as strong problem solving skills and a great team player.

TECHNICAL SKILLS:

SDLC: Waterfall, Agile, Spiral, RUP

Testing Tools: HP UFT/QTP, HP ALM/Quality Center, Selenium, Bugzilla, LoadRunner, TFS, MTM, WinRunner, SOAP UI, JIRA

Operating Systems: Windows, UNIX, Linux, Android, iOS & Mac

Web Technologies: HTML, Java, JavaScript, CSS, Perl, Ruby, Python, C#, C++, VB Script, XML

Database Technologies: SQL server, PL/SQL, MySQL MS Access, Oracle, DB2

Mobile Devices: Iphone, Ipad, HTC, android, Blackberry, Windows

Bug Reporting Tools: HP ALM/Quality center, Rational Clear Quest, Ab-Initio (ETL tool)

Business Applications: MS Office Suite - MS Word, Excel, PowerPoint, Outlook.

RDBMS: SQL Server, SQL, DB2, Oracle, MS Access

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Sr. Quality Analyst

Responsibilities:

• Analyzed the SRS (System Requirement Specifications) and developed Test Cases, Test Scripts to cover overall quality assurance testing
• Created test cases and test scripts and developed Requirement Traceability Matrix to match the requirements
• Performed Business functionality testing, which involved testing of all core functions of the application
• Worked on CFPB requirement, Home loan, Mortgage, Home Equity loan, Loan origination process, Loan Suppression.
• Developed SQL queries to pull retail and cost records from DB2 and Informix databases.
• Performed different kinds of testing like Functional, GUI, Integration, Backend, Regression and System Testing
• Involved in Web Services testing of the application using Selenium.
• Analyze the base lined requirements and create the test cases and the traceability of requirements using Quality Center ALM
• Created Automation scripts from End-To-End and regression testing Using Quick Test Professional (QTP).
• Executed Manual test scripts via Quality Center; Extensive Web Testing & Black box Testing
• Performed cross-browser testing to check the functionality of the application in various browsers
• Interacted with the developers for bug fixes and problem resolution
• Communicated with Insurance Underwriters on any liability issues.
• Analyzed, standardization, lineage, remediation and monitoring of JPMC critical data assets, in alignment with regulatory and compliance directives.
• Created test cases for various modules in MS Excel and exported them to Quality Center for Test Case Management.
• Helped in writing business scenarios for E2E testing and providing test data for User Acceptance Testing
• Extensively used Quality Center for Test planning, Bug tracking, and Reporting
• Created snapshots of the bugs/defects to enhance the understanding of the defect for developers
• Developed detailed Testing Strategy for the entire application and developed various types Test cases, Test Scenarios
• Performed backend testing for data validation using SQL Queries
• Involved in the Execution of automation test scripts for web applications
• Actively participated in the Review Meetings for Functional Specifications Document and Technical Design Documents
• Participated in Weekly meetings and walk through to discuss Defect Priorities

Environment: Mercury Quality Center, Agile, Mobile Testing, Selenium, Load Runner, JAVA, Junit, UFT/QTP, Selenium, Junit, JIRA, SOAP UI, VB.NET, VBScript, Oracle, DB2, Mainframe, Data Warehouse, SQL Server, IBM WebSphere, Windows, UNIX (Sun Solaris), MS Project, MS Office

Confidential, King of Prussia, PA

Sr. QA Analyst

Responsibilities:

• Worked with POS System and involved in testing functionalities related to sales tracking, POS scanning, Store ISP, ordering forecast, adjustments, custom retail price and promotions in POS
• Review and understand requirements related to POS (Point Of Sales) systems designed by Third Party Vendors like Retail Information System.
• Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, and IOS
• Performed functional testing of individual modules (Accounts, Trading, Quotes and More) of the Application on iOS, Android, Blackberry OS, Windows OS operating systems.
• Enhanced QTP script using recovery scenarios for error handling.
• Inserted Check Points to check the broken Links, Text, and standard properties of objects using QTP
• Worked with iOS, Android, WP7 and BlackBerry mobile platforms simultaneously.
• Verified the Orders in OMS (Order Management System) Sterling whether the order is processed and status has been generated.
• Worked with three mobile application simultaneously: iOS (iPhone & iPad), Android and WP7
• Verified test results on Database testing using query skills using SQL and validation
• Responsible for tracking and closing defects using Rally during SIT/UAT
• Provided training on new Point of Sale (POS) functions to production support team.
• Used TFS for test documentation management and defect tracking.
• Performed test case assignments in Test Lab modules of Quality Center.
• Executed test cases, test plan, test scenario and reported defects using Microsoft test manager (MTM)
• Involved in Mobile Computing testing with Windows, and Android apps essentials including cross-browser testing using UI framework.
• Extensively used SQL statements to query the Oracle Database(RDBMS) for Data Validation and Data Integrity
• Involved in Integration, Regression, Functional and End-to-End testing on store and merchandising applications that interface with POS
• Tested the mobile applications in both Native and Web environments and validated the mobile application functionality on physical smart phone hardware devices and virtual device emulators like: Device Anywhere, perfecto mobile and Simulators like: Android SDK, iOS SDK
• Generated walkthrough tickets and maintained different versions of requirements in MS SharePoint.
• Tested POS application that displayed information upon scanning or manual barcode entry such as the description and retail price of the merchandise and type of customer payment Conduct Agile Scrum meetings to discuss project progress and plan
• Performed Functionality testing during the various phases of the application and analyzed the results using QTP
• Created and maintained SQL Scripts to perform back-end testing on the oracle database. Created and executed scripts manually for Functionality testing.

Environment: Windows, HPQC-ALM, SQL, TFS, MTM, Rally, QTP/UFT, XML, UNIX, Linux, Soap UI, VBScript, Java, Agile, Oracle, Android, Mobile Devices for IOS, Blackberry, Perfecto Mobile

Confidential, Nashville, TN

Test Engineer

Responsibilities:

• Performed All phases of end-to-end testing which includes Smoke testing, Functionality testing, Integration testing, Regression testing, back end testing etc.
• Used Quality center to developed test cases in Test plan module and executed test cases in Test Lab Module and logged the defect in defect Module.
• Created automated test scripts and Performed Functionality testing in the multiple phases of the application and analyzed the results using Quick Test Pro (QTP).
• Involved in testing the EDI Transactions 270/271 & 276/277 for the HIPAA mandate.
• Extensively used various join and keys for accessing data in the database.
• Conducted testing for implementation of ICD 9 & ICD-10 mapping and crosswalk analysis.
• Entered and verified test cases for ANSI 5010 / ICD 10 implementation.
• Involved in Member creation using FACETS and assigning them to different Maine Medicaid Programs.
• Developed SQL queries as per the request from the business team in SQL server.
• Recommend on implementation of HIPAA 5010 (EDI X12 837,834, 820, 278,270,999) in the new System.
• Verified the application’s functionality on different Configurations by performing Configuration Testing and Security Testing. Tested XML request and responses using SOAP UI
• Developed and executed SQL queries for back-end testing in DB2 and Oracle
• Responsible for testing of different Medicare Benefit terms and Programs according to Configuration library.
• Worked on HIPAA Transactions and Code Sets Standards according to the test scenarios such as 270, 271, 276, 277,837, 835 transactions.
• Involved in testing a claim processing system for the healthcare management client system. It allowed the user to inexpensively capture information regarding patient, summary of medical history, symptoms (ICD-10 codes), and treatment (CPT).
• Involved in FACETS Implementation Testing, involved end to end testing of FACETS Billing, Claim Processing and Subscriber/Member module.
• Involved in testing different Medical systems files which include TriZetto Facets, Univera Facets, Mabil, Med access (Med Impact) as well as the Legacy systems.
• Automation of applications, VB scripts, Functions, Object repositories, Data tables in QTP
• Developed and maintained Confluence page in JIRA for the entire project.
• Logged defects in Quality Center and interacted with the developers to resolve technical issues.
• Proven ability in Selenium WebDriver testing & Frameworks, Page Objects & Hybrid Frameworks, Web testing, Functional testing
• Involved in testing of EDI X12 820 and 834, 835 Transaction sets for enrollment and claims processing
• Developed complex level queries using Facets Data Model to retrieve data from Backend.

Environment: TRIZETTO Facets, Edifecs transaction Management, Para soft, HIPAA EDI, HP Quality center 10.0, Microsoft visual studio shell, Ultra edit compare 8.5-0-1025, UltraEdit, MS SQL server 2008 R2( SQL server management studio), Microsoft out Look, Microsoft Office communicator 2007 R2, share point, Web service, SOA, ETL, Informatica, Data Warehouse

Confidential, Cleveland, OH

QA Tester

Responsibilities:

• Analyzed Business Requirement Document and Technical Specifications Document and scripted the test cases.
• Performed manual and functional testing on various parts of the application and used Quality Center for defect tracking
• Worked with different modules of Quality Center such as Requirements, Test Plan, Test Lab, Defects module.
• Prepared various test reports from Quality Center such as Test Execution Status, Test Execution Summary, Defect Summary/Details report.
• Performed Functional Testing, Smoke testing, Integration testing, UAT Testing, Backend Testing, Regression Testing, End to End Testing and System Testing
• Performed various types of testing such as sanity/smoke test, features testing, functionality, interface, regression, integration, GUI, performance, data validation, back end(TOAD), Reports testing
• Took the initiative of creating a proof of concept (POC) of automation in Selenium with TestNG and Java
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Created proper ISO documents when issues occur on programs moved to production.
• Created automation scripts in QTP and made a suite of scripts when needed.
• Assisted with Quality Assurance Audits and Risk Analysis and continuous improvement efforts
• Used Informatica ETL tool for Extraction, Transformation and Loading the data into target database.
• Executed test cases and creating defects on Microsoft Test Manager (MTM).
• Wrote and modified required UNIX scripts and other SQL validation scripts for Oracle and writing scripts in SQL to validate the outputs analyzed test results and creating performance evaluation reports.
• Performed browser compatibility testing (Firefox, Chrome, Safari, IE) of a web based application to ensure that functionality works fine.
• Performed and executed unit tests manually and using JUNIT.
• Developed and executed test cases and test Scenarios and followed-up defects using TFS.
• Performed functional testing to identify various critical points in the application and automated it by using Selenium WebDriver.
• Used SQL queries to validate the data between the backend and the front end.
• Analyzed and prepared the users 'AS-IS' workflow scenarios and the 'TO-BE' business processes
• Estimated time required to deliver project artifacts and reports progress toward delivery goals throughout the project.
• Involved in create user Defined Functions and function Libraries using VB Script and load them as Resource Files.
• Created test cases for various modules in MS Excel and exported them to Quality Center for Test Case Management.
• Actively participated in Walkthroughs and Daily status report meetings.

Environment: Quality Center, ASP.Net, JavaScript, MS SQL Server, Windows, QTP, DB2, SQL, visual studio, MS Office, MS Project, Agile

Confidential, Portland, OR

QA Tester

Responsibilities:

• Implemented a uniform QA process for dev team, business members and test team to follow.
• Created Test related documents such as Test Plan, Test Scenario, and Test Cases throughout the STLC.
• Worked in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Participated in Business Analysis, Requirement review and Technical Specs Inspection.
• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
• Created and managed system testing schedule.
• Provided test team status reports on weekly basis to the project manager.
• Created, updated and maintained the Traceability Matrix mapping the requirements
• Worked in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Used HP Service Test for XML based Web Methods testing
• Actively participated Agile and scrum meetings, review and developed test scenarios.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Performed Multiple rounds of Test Execution using HP Service Test across various releases of services
• Conducted Functionality testing during various phases of the application using QTP.
• Performed Regression Testing by generating QTP scripts based on the business process.
• Created and maintained SQL Scripts to perform back-end testing on the oracle database.
• Participated in building automation test scripts based on BPT module of Quality Center.
• Performed Database testing using SQL queries
• Conducted GUI, Backend, Data Driven and Security Testing.
• Used HP Service Test for WSDL files validation in Web Services testing
• Conducted regression testing on new builds/versions.
• Actively participated in defining the automation framework (keyword, hybrid) with business users.
• Performed Regression Testing, Functional, UAT and Ad-hoc testing.
• Arranged weekly team meeting to assign testing tasks and acquisition of status reports from individual team members.
• Used input/output parameter in Web Service Method and operations on HP Service Test
• Conducted Bug review meeting to discuss resolution of issues
• Developed Test scenarios, Test Scripts and Test cases based on Requirements.
• Involved in coordinating with developers and business owners.
• Performed rigorous manual testing such smoke testing, Integration testing, Regression Testing, End to End Testing and System Testing.
• Performed Automation testing using QTP.
• Reported difference when confirmed as issues in Quality Center from SME’s.
• Performed backend testing using SQL queries to validate data.
• Detected, reported and tracked defects using Quality Center.
• Conducted the defect report in Quality Center.
• Interacted with the developers to report and using Quality Center.

Environment: VB Scripting, Websphere, Quality Center, QTP, MS SQL Server, Java, Web Services, Agile, ALM, XML, SOPA UI, J2EE, XML, HTML, Etc

Confidential, Huntsville, AL

QA Analyst

Responsibilities:

• Performed onsite-offshore coordination for multiple projects to perform test related activities.
• Formulated detailed Test Plan, Test Cases and Testing Procedures, which included Test Cases/Scripts, capturing Test Results and capturing and resolving Test Anomalies.
• Exported Manual test cases into Quality Center and maintained the same in the Test Plan module
• Involved in writing complex SQL queries to check the data integrity
• Reviewed various Project Change Requests to assess its impact on QA Schedule and submitted its impact to the Project Management.
• Created test cases manually to perform different types of testing such as positive/negative, functional/regression, interface, black box, screen navigational testing, smoke/sanity testing, exploratory testing or Backend testing
• Prepared Test execution reports, Requirement Traceability Matrix (RTM) and Test summary reports
• Investigated software bugs and interacted with Dev team to resolve bug issues using Quality Center
• Used various aggregate functions through SQL queries in order to validate the data load in order to performed Backend Testing.
• Used Apache Axis utility to generate client for Web Services, executed Web Services using Eclipse Java IDE and SOAP UI.
• Extensively worked on Selenium webDriver with the preferred Languages Java, C#, Python, Ruby and Perl.
• Reported defects in JIRA and worked closely with developers to resolve issues based on priority and severity.
• Participated in conducted System testing and End to End testing manually.
• Performed Compatibility testing of applications for dynamic and static content of browsers using HTML Ids and XPath in Selenium.
• Created and maintained SQL Scripts and Unix Shell scripts to perform back-end testing on the oracle database.
• Worked with business users, business analysts and SMEs to understand different critical business processes.
• Identified, analyzed, and documented defects, errors, and inconsistencies in the application using Quality Center
• Created and Maintained Test Matrix and Requirement Traceability Matrix.

Environment: Quality Center, Web Services, Selenium, JAVA, Agile, JIRA, QTP, Java Script, Perl, Oracle, Toad, API, C#, HTML, Python, XML, .Net, Windows, Soup UI, SQL, PL/SQL. MS Office, MS Project, Oracle, DB2, Teradata

Confidential, Chicago, IL

Quality Analyst

Responsibilities:

• Analyzed business requirements and module-specific functionalities to identify test requirement.
• Conducted Manual Testing for checking the flow of the application functionality.
• Executed test cases using Selenium and Microsoft Test Management (MTM).
• Manually tested each module of the application and verify against expected results.
• Used ASP.NET grid view control, Data List and Repeater controls for displaying the data in a clear format.
• Checked the data flow through the front-end to back-end and used SQL queries to extract the data from the database.
• Worked with end-users (Doctors, Lab technicians, Billing) and patients to understand the requirements and in corporate them into design.
• Performed Web Services testing and Validated XML request/response data using SOAPUI.
• Testing of EDI X12 820 and 834, 835 Transaction sets for enrollment and claims processing
• Worked with end-users (Doctors, Lab technicians, Billing) and patients to understand the requirements and in corporate them into design.
• Involved in testing the EDI Transactions 270/271 & 276/277 for the HIPAA mandate.
• Involved in Member creation using FACETS and assigning them to different Maine Medicaid Programs.
• Wrote PL/SQL scripts to verify the database updates, inserts and deletes of the records.
• Used Quality Center for reporting and tracking bug and generating reports.
• ICD-9 coding experience and patient billing code charges input into STAR navigator system for patient visits.
• Worked on the HTML and JAVA script codes and tests the web applications using java.
• Created trading partner agreements and trading partner's party set up for both 4010 and 5010 in BizTalk06 and BizTalk10.
• Involved in testing different Medical systems files which include TriZetto Facets, Univera Facets, Mabil, Med access (Med Impact) as well as the Legacy systems.
• Conducted Back-End Testing for Oracle databases using complex SQL queries.
• Used VB Scripting in QTP, Generated test results using QTP and analyzed Actual Result and Expected result.
• Performed comparison of actual report with the expected values by querying the database.
• Modified and maintained test cases with changes in application interface and navigation flow.
• Used Quality Center for bug tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.
• Prioritized and reported defects, presented documents and reports in weekly team meetings.
• Interacted with developers and team members for verification and validation aspects.

Environment: Windows, SQL, QTP, PL/SQL, HTML, Quality Center, SQL Server, Java, UNIX, HIPAA, EDI, Trizetto Facets, BizTalk10, SOAP UI, Web Services, API, SOA, VB Scripts, XML, MS Project, MS Office, DB2