SUMMARY

• Expert in Software Quality Assurance, excellent noledge in Software Development Life Cycle (SDLC). Execution of the entire QA Process and Documentation of Test plans, Test Cases, Test Procedures and Test Scripts and managing user acceptance testing (UAT) by performing various types of testing e.g. Integration, System, Black Box, White Box, regression.
• Overall 9 years of experience in Software Quality Assurance & Excellent noledge in Software Development Life Cycle (SDLC).
• 5 Years of experience in Agile/Scrum methodology
• Expertise in defining automation methodologies using Selenium Web driver wif Java, jUnit
• Knowledge in Appium wif Perfecto
• Experienced in developing and implementing comprehensive SDLC, Waterfall model, V - Model, Agile SCRUM model, and QA Test methodologies STLC.
• Experience in conducting all Agile ceremonies by performing the role as a Scrum Master.
• Ability to manage test cycles and capable of analyzing defects to get to the root of the problem.
• Expertise in Functional, System, Integration, Regression, User Acceptance and Smoke testing.
• Coordinating defect review meeting between various stake holders.
• Ability in understanding Business requirements and derive estimations and test strategy out of it.
• Excellent experience in on-site leadership for projects based in on-site/offshore model.
• Expertise in Identifying and Implementing QA processes & procedures
• Having good application noledge on the applications I has worked.
• Experience in management of defects, test cases using Application life Cycle management (Quality Centre) and Rational Team Concert (RTC), Jira
• Mentoring new joiners on Test planning, execution, coordination etc.
• Experience in testing Web services using SOAP UI
• Experience in testing mobile application using Perfecto mobile.

TECHNICAL SKILLS

Operating System: WINDOWS XP/7/8/10, Mainframes

Database: Oracle, DB2

Tools: HP QC, RTC,Jira HP ALM, Selenium IDE & Web Driver, SOAP UI,CA Agile Requirement Designer,MTM,TRAC,Site Catalyst,Charles,SDL Tridion tool.

Programming Languages: Java script, VB Script, HTML, CSS

Packages: Microsoft Office

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Test Manager

Responsibilities:

• Responsible for End to End QA delivery
• Handling multiple critical projects in parallel wif 15 members which includes both offshore and onsite testing team.
• Preparation of resource planning, Master test plans and signoffs.
• Application Knowledge transfer from Subject Matter Experts (SMEs) and Business Managers for the preparation of Test cases and Scenarios.
• Provided project timelines, level of efforts, detailed status reports, risk assessments and gap analysis to all project stakeholders
• Monitoring of all the QA activities, test results, leaked defects, root cause analysis and identifying areas of improvement. Implement steps required to improve the processes.
• Creating and optimizing test scripts for business using CA Agile Requirement Designer tool.
• Weekly meeting wif Onsite and offshore for transformation and upskilling the team wif Automation
• Responsible for updating QA monitor sites and publishing Daily status reports to all the stake holders
• Defect Management and resolution
• Defect triage meetings and working wif business in prioritizing the defects wif business owners
• Attending all Agile ceremonies.
• Attending Work core group meetings wif all stakeholders before every release.
• Conducting monthly governance meeting wif customer and presenting them the overview of the deliverables completed.
• Strong communication skills wif all the key stakeholders to ensure QA vision is understood and implemented correctly.
• Participation in Project stakeholder meetings and team lead meetings for issue resolutions and upgrading the noledge base wif innovative discussions on new testing methodologies, procedures and lean management procedures.
• Training of new team on the QA tools, processes and existing application architecture.
• Day to day task management by conducting daily stand up meetings.
• Participating in defect review meetings to explain and prioritize issues wif PMO, Development and Product Managers.
• Managing all phases of testing from requirement to implementation
• Develop presentations & proposals, perform customer presentations
• Review of release notes for each build.
• Providing appraisals to the team members as an appraiser and reviewer based on the performances
• Participating ininterviews, induction, training and performance evaluation of all QA leads.
• Resource planning for every quarter based on the project requirements.
• Being anescalation point for all matters related to testing and quality assurance and operate as a primary point of contact for the QA teams
• Supporting emergency releases
• Providing root causes for postmortem defects
• Working wif external QA teams in case of any scope of testing wif them during any releases

Confidential, San Antonio, TX.

Test Lead

Responsibilities

• Responsible for End to End QA delivery
• Coordinating wif different test support teams for Security testing, Accessibility testing and performance engineers. Explaining the whole feature by scheduling meeting wif them before they start the testing, Providing the details and test data for validation.
• Developing Keyword driven and hybrid framework to automate Regression Testing using Selenium WebDriver
• Run unit test cases using Java, jUnit before each build release to functional test team
• Enhanced and executed Appium scripts using Perfecto
• Executing functional test cases using module WSDL authoring on SOAPUI tool
• Reviewing Automation Scripts developed by offshore and providing review comments through smart bear
• Coordination wif development leads for defects closure
• Completing the task iteration wise as part of agile
• Performed role as a backup Scrum Master and conducted Agile ceremonies.
• As a lead from onsite for DRR effort, worked wif offshore (10 members team) and successfully completed all the assigned scripts wifin the timelines.
• Coordination wif offshore automation team and assisting them wif the scenario’s coverage in all the applications all over the LOB.
• Maintenance of the DRR scripts on daily basis. Updating them in case of any issues found during execution
• Supporting Customers as a POC in case of any queries/information regarding the scripts
• Updating the status and trackers of the scripts on regular basis to Customer
• Moving the scripts to ALM once all the reviews completed and scheduling them to run on daily basis
• Training to new joining FTEs on QA process and overview on the selenium automation
• Preparation of test scenarios along wif test data
• Preparation of documents for iteration stories demos to customers
• Validating Data Analytics (reporting) using Site catalyst and Charles tools.
• Accessibility testing through devices and fire eyes before submitting to the Accessibility team
• Demos to the customers/Sponsors once the application development completed
• Involved in HIVE meetings to update the QA analysis on the feature which is under Analysis phase.
• Once the IT Business and QA analysis completed dat will be moved to Team ready
• Performing a scrum master role by scheduling meetings and conduction Daily stand ups in the absence of Scrum Master
• Involved in Daily status meetings and Retrospective meetings
• Defect management in RTC
• Weekly meetings wif Automation lead (Customer)
• Follow ups on outages and impediments
• Performing release management activities successfully whenever release planned for any feature in our project.
• Creating the tasks for each story and burning it once completed in RTC on regular basis
• Working in multiple projects and handling multiple releases successfully
• Attending Iteration planning meeting and providing information on how much QA testing is involved for dat features.
• Maintaining all testing task, release tasks etc... in RTC and did not get any remarks during QA audits (customer side)
• Maintaining project related documents in share point
• Providing screenshots to business for CMAX approval
• Supporting tech leads in validation during Database/services upgrades
• Involving specialized testing team for any new feature and explaining them the changes in details for them to start their validation
• Validating Accessibility defects once fixed by the developer through mobile device by accessibility mode on and in desktop through NVDA tool
• Mentoring for new joiners and providing KT for them on process and applications
• Scheduling meetings wif the whole team including tech leads and business to address them in case of any issue impacting my validation
• Discussing and prioritizing the defects wif DPO
• Involved in Defect Prioritization meeting wif defect manager(customer) and business every week
• Attending release meetings in case of any release planned for dat particular week
• Performing IT validation in production environments on Saturday morning (release day) once flip completed. Once validation completed updating the release status to release coordinators, delivery managers and team through email which is considered as a sign off from QA

Confidential, Brea, CA

Test Lead

Responsibilities:

• Responsible for End to End QA delivery
• Assigning tasks to the offshore team members and coordinating for completion
• Reviewing test plans prepared by offshore and providing them review comments
• Test plan reviews wif dev team and business to take approval from them before starting execution
• Creating Defect reports
• Creating traceability matrix
• Created test artifacts for Test Strategy, Project Plan, Use Cases, Test Data, Defect Report, Periodic and End of Project Reports.
• Provided guidance on designing, developing, and implementing functional tests to the Team members.
• Involved in different Phases of testing like System testing, Smoke testing, Regression testing.
• Worked in a very critical module wif 6 members team which having very aggressive deadlines and completed the work successfully in time wifout any Delay.
• Validating the application along wif the integrated system like Fiserv systems
• Involved in Daily status meetings and Retrospective meetings
• Defect management in HP ALM/IBM RTC
• Involved in Weekly triage calls
• Status Updates to clients in daily stand up meeting
• Discussion wif the Business Analyst (Customer) regarding the requirements, Scope of Testing of the story on the story board.
• Explaining the defect in the Status meeting and moving it to the Dev Queue for fixing
• Once the defect is moved to Dev Queue. 3 Amigos (DEV, QA & BA) discussion on the defects logged in case of any confusion.
• Retesting the defects and moving to the appropriate Queue once fixed
• Updating to the tech leads in case of any environmental issues
• Demos to the customers/Sponsors on the completed features
• Creating the tasks for each story and burning it once completed in RTC on regular basis

Confidential

Test Lead

Responsibilities:

• Responsible for End to End QA delivery
• Assigning tasks to the team members and coordinating for completion
• Preparation of test plans and reviewing them wif onsite
• Involved in different Phases of testing like System testing, Smoke testing, Regression testing
• Involved in daily status meeting wif project manager and updating the status
• Defect management in HPALM
• Involved in Weekly triage calls wif onsite
• Status Updates to onsite through mails on daily basis
• Retesting the defects and moving to the appropriate Queue once fixed
• Creating the tasks for each story and burning it once completed in IBM RTC on regular basis
• Sending consolidated execution status to onsite on Daily basis
• Discussion wif Onsite tech leads in case of any queries/clarifications required
• Following up on outages/critical issues
• Weekly meetings wif offshore and onsite project managers to discuss on the ongoing issues and project status
• Creating documents /PowerPoint presentations for onsite if in case any demos scheduled wif customer
• Providing business ideas to customers if anything found during our validation as QA team will has holistic view of the requirements

Confidential

Test Lead

Responsibilities:

• Development of Components using SDL Tridion tool and publishing in different environments
• Testing State farm web pages in mobile devices using Perfecto Mobile
• Completing the tasks sprint wise as part of Agile
• Assigning tasks to the team members and coordinating for completion
• Guiding the team wif all necessary information.
• Reviewing the tasks done for qualitative outputs.
• Regular meetings wif the project manager for updates
• Root Cause Analysis and Retrospectives among the team.
• Maintaining the defect trackers and updating them on daily basis
• Following up on the issues which are already shared to onsite for clarifications
• Reporting Daily status.
• Preparation of Issue log and MOM of meetings
• Preparing of test cases
• Preparation of test summary documents on release base for the project.
• Demos to customer on the completed feature
• Involved in Daily status meetings and Retrospective meetings
• Defect management in TRAC tool and Test Link
• Involved in Weekly triage calls.
• Status Updates to onsite through Emails on daily basis

Confidential

QA Tester

Responsibilities:

• Analyzing and understanding the requirements
• Creating test cases from the user stories or from test scenarios
• Preparing the test data
• Preparing impact analysis as per the requirements
• Executing the test cases in different phases like Functional and regression
• Reporting the defects by logging them in QC
• Retesting the defects once fixed
• Sending the consolidated daily status to onsite through emails
• Preparing best practices after the release completed
• Preparing traceability matrix
• Working wif cross-functional teams to ensure quality throughout the software development lifecycle