SUMMARY

• Responsible for delivery of Multiple QA projects
• As an Test Manager responsible of managing diverse QA team onshore/offshore (Functional, Automation and Performance) team size of 15 - 20 testers, with a track record of delivery, strong strategic vision and demonstrated ability to inspire/mentor QA teams
• Responsible for creation of Test Strategy & UAT/SIT Test Plan
• Defining Acceptance criteria for Testing
• Review/create the requirement traceability matrix (RTM)
• Active Participation in managing T-COE and providing SQA & tool support and establishing test process.
• Resource allocation as per their capabilities and project needs
• Creating and publishing of executive dashboards for periodic reporting
• Good Experience in testing - Infotainment and Automotive Domains (Bag phone, bench unit and BTT)
• Experience working/testing in a .NET and Java environment.
• Partnering with Business/Stakeholder for UAT testing and supporting them throughout the UAT phase.
• Experience working in ETL testing projects e.g Chase Bank
• Expert in working with Test management tools (ALM, Jira, Test Rail)
• Good experience working with RTC (Rational Team Concert) for User stories.
• Experience working with and testing RESTful API
• Handling HR responsibilities for testing team.
• Leading Automation team (Selenium and UFT) and tracking the regression suite coverage for each release.
• Experience working in Claim adjudication, EDI 835 file generation
• Experience working in Waterfall, V-model and Agile/Scrum Methodology.
• Thorough Understanding of Software Development Life Cycle (SDLC) and Software Testing life cycle (STLC), involved in various phases like Requirements, Analysis/Design, Development and Testing.

TECHNICAL SKILLS

Testing tools: SoapUI, Rest API, ALM, RTC, NeoLoad, Jira, UFT 12.53

Languages: Java, C, C++, Asp.Net, Java Script, VB.Net

Web Technologies: HTML and XML

Database: Oracle 10g/11g/12c, DB2, PL/SQL

Development methodologies: Agile (Scrum) and Waterfall

Operating system: Windows 2000/XP/Vista/7/8/10, LINUX

PROFESSIONAL EXPERIENCE

Confidential

QA Manager/ Lead

Platform/tools: Windows 10, Jira, Test Rail, Selenium, ASP.NET, Java, PL/SQL

Responsibilities:

• Manage QA team on hiring and resource allocation as per the project.
• Manage and support nearshore (Michigan) team of 12 tester to enhance bandwidth and testing cycle.
• Performing Risk analysis for each AUT.
• Defining testing timeline and artifacts milestone in Project Plan and tracking them to closure.
• Managing QA team that included FTE & Contractors and there daily work.
• Manage SQA vendor relationships and oversee Quality Assurance
• Recruiting QA Leads as per project needs.
• Responsible for validating claim adjudication process and generation of EDI 835 file
• Responsible for tracking testing & releases for EFT, IVR, Mailroom and Medical Management projects.
• Responsible for E2E testing and third party vendor application Integration validation.
• Responsible for SQA Process Implementation
• Responsible for Implementing SQA testing handbook
• Responsible for validating Test/Beta environment set up.
• Responsible for creating test strategies and Test Plan
• Expert in Defect tracking and closure using Jira
• Expert in managing release/cycle and test suite in Jira
• Worked closely with Business/Stakeholder for UAT testing and providing assistance in writing test cases, uploading in TestRail, Dashboard creation, defect tracking in Jira until closure.
• Participate in GO no GO and provide SQA sign off for each application go live.
• Track test dependency, test execution status and maintain schedule and task completion status.

Confidential

QA Manager

Responsibilities:

• Resource management & Scoping: aligning QA resource to Development team based on SOW.
• Managing QA team that included FTEs and Contractors and there daily work.
• Recruiting QA candidates as per project needs.
• Responsible for SQA Process Implementation
• Responsible for validating Test/Beta environment set up.
• Responsible for generating SQA Dashboard for Multiple LOBs.
• Responsible for creating test strategies and test plan.
• Review/create the requirement traceability matrix using ALM
• Creating dashboard report using ALM for multiple LOBs
• Expert in Defect tracking and closure using ALM
• Expert in managing release/cycle and test suite in ALM
• Worked closely with Business/Stakeholder for UAT testing and providing assistance in writing test cases, uploading in ALM, Dashboard creation, defect tracking in ALM until closure.
• Participate in GO no GO and provide SQA sign off for each application go live.
• Collaborating with Product owner for scoping and testing estimation for each sprint.
• Track test dependency, test execution status and maintain schedule and task completion status.

Confidential

Sr. Project Manager

Responsibilities:

• Create overall program test plan, schedule and test strategy.
• Create team structure and communication model.
• Track test dependency, test execution status and maintain schedule and task completion status.
• Plan, drive and manage meetings to monitor project progress and take corrective actions to manage schedule, resource and quality.
• Perform risk and issue mitigation planning.
• Status reporting to client management using ALM tool and Confidential management on program status, updates, dependency, risks and issues.
• Create management and reporting templates to be used across the program for test reporting, defect reporting and executive summary reports using ALM.
• Review/create the requirement traceability matrix using ALM
• Expert in managing release/cycle and test suite in ALM
• Responsible for UAT testing, Working with Business team and supporting them in testing (Execution, Defect logging & Tracking, Generating UAT Status Dashboard for different LOBs)
• Conduct GO/No GO meetings for product launches through the program timelines.
• Plan, drive and manage meetings with Vendors and other business partners involved in the program to track and manage deliverables, schedule and risks.
• Provide regular status updates to client’s executive’s management and to external business divisions on program progress.
• Perform vendor management for the client- review vendor timelines, vendor deliverables and change requests.

Confidential

QA Manager

Responsibilities:

• Managing End to End testing activities for Mopar UConnect .
• Responsible for testing 2017 FCA models and its integration on HU (Head units) with SXM and Panasonic.
• Managing the KIM and Firmware schedule in coordination with SXM and Panasonic for MY17.5 model.
• Responsible for monitoring Wave and its feature that will be planned for JIT (Joint Integration Testing)
• Good Experience in analyzing requirements, developing test cases and testing software in a real-time Automotive/Infotainment/embedded environment.
• Mapped the test cases accordingly to the each process.
• Identified the gaps and created test cases where needed.
• Experience in using CAN, Pasalogger, WinSCP for taking logs and side loading apps to HU(Head Unit)
• Responsible for establishing QA process and standards.
• Managing and handling Defect Triage meetings with SXM, Panasonic and FCA team
• Weekly status reporting (Includes Gaps Identification, Completion of flows and test cases).
• Preparing report for client meetings.
• Providing solution to clients.
• Managing a team of 9 tester.
• Closing working with Business Owners and Business Analyst(DREs) for Requirement updates.
• Involved in Strategy meetings and decisions.

Confidential, Detroit, Michigan

QA Manager

Responsibilities:

• Managing End to End testing activities for Lead Management module ( Confidential ).
• Responsible for creating UAT Test Plan and Test Strategy documents UAT Phase 2.
• Mapped the test cases accordingly to the each process.
• Identified the gaps and created test cases where needed.
• Responsible for establishing QA process and standards.
• Managing and handling Defect Triage meetings with GMIT and GM Business owners
• Weekly status reporting (Includes Gaps Identification, Completion of flows and test cases).
• Setting up test bed in ALM.
• Review/create the requirement traceability matrix using ALM
• Creating various (Test execution, Defect status, Tester progress etc) dashboard report using ALM
• Expert in Defect tracking and closure using ALM
• Expert in managing release/cycle and test suite in ALM
• Preparing report for client meetings.
• Providing solution to clients.
• Managing a team of 5 tester.
• Closing working with Business Owners and Business Analyst for Requirement updates.
• Worked closely with Business/Stakeholder for UAT testing and providing assistance in writing test cases, uploading in ALM, Dashboard creation, defect tracking in ALM until closure.
• Involved in Strategy meetings and decisions.

QA Manager

Confidential

Responsibilities:

• Managing End to End testing activities for OnStar module ( Confidential ).
• Responsible for creating Test Plan and Test Strategy documents for each release.
• Mapped the test cases accordingly to each process.
• Identified the gaps and created test cases where needed.
• Responsible for establishing QA process and standards.
• Managing and handling Defect Triage meetings with different QA groups
• Weekly status reporting (Includes Gaps Identification, Completion of flows and test cases).
• Setting up test bed in ALM.
• Preparing report for client meetings.
• Providing solution to clients.
• Managing a team of 11 tester.
• Closing working with clients and Business Analyst for Requirement updates.
• Involved in Strategy meetings and decisions.
• Involved in hiring best candidates for project requirement.

Confidential

QA Manager

Responsibilities:

• Managing testing activities at offshore and their alignment with the onsite team.
• Managing the team size of 13 member and there daily work.
• Managing QTP testing activities from onshore.
• Task allocation to onshore team mates for daily execution.
• Test Plan walkthrough with Client and getting it signoff.
• ALM used to execute test cases and defect logged.
• Interacting with client on weekly basis for project update.
• Maintaining project documents in SharePoint.

Confidential, Dallas, TX

Test Lead

Responsibilities:

• Testing various AD modules and ensuring things are working as Expected.
• Interacting with BA’s for Defect Closure.
• Test case estimations based on Requirement.
• Extensive experience in working TCOE framework and providing SQA and Tool support to resource across project as centralized pool.
• Testing FHA,MHA,CMP,DODD FRANK, CMP PRA,FNMA,VA loans
• Exacting test loan (Dummy test data) with ETL query from different Databases to QA test environment
• Preparing Weekly Execution/Defect Status report for Both Client and Offshore Team
• Coordinated testing activities at offshore and their alignment with the onsite team.
• Prepared end to end test scenarios and test cases from Requirement.
• Task allocation to onshore team mates for daily execution.
• Test Plan walkthrough with Client and getting it signoff.
• Mercury Quality Center used to execute Test cases and defect logged.
• Preparing Test Summary report after end of Release.