SUMMARY

• Over 6 years of QA experience in all phases of SDLC, including Requirements Gathering, Project Planning, Scheduling, Testing, Defect Tracking, Management and Reporting.
• Experience in Financial, Banking (Risk and Compliance project), Insurance, Retail application as QA analyst.
• Experience with QA Methodology and Validations to ensure Quality Assurance Control.
• Skilled IT professional in Quality Assurance and Software Testing experience of both Web - based and client/server applications.
• Extensive knowledge and experience in all stages of the Software Development Life Cycle (SDLC) beginning from initiation and definition to deployment and support.
• Experience working in an Agile development environment.
• Collaborated with development team to understand new product features for the purpose of designing and developing test cases.
• Analyzed user stories in order to create manual and automated test cases that cover a broad profile of client configurations.
• Proficient in preparing the test plans, scripts and test cases by analyzing Business Requirements and various other ARTIFACTS with a strong ability to Work closely with Development team and Business Analysts to analyze the test scenarios.
• Proficient in different phases of Testing including Black Box, Functional, Integration, System, Back-end, Regression User Acceptance and508 compliance testing.
• Extensive experienced with writing and utilizing SQL queries using Oracle Developer, SQL *Plus, TOAD against RDBMS databases (Oracle and MS SQL Server).
• Extensive experience in Test Management tools including HP Application Life Cycle Management (ALM), TargetProcess and Quality Center.
• Proficient in using HP Unified Functional Testing (HP UFT) for automated testing of functional and regression testing.
• Experienced in Automation Testing including creating test scripts, various scripts enhancement processes.
• Solved complex problems and have a strong empathy for end users and customers
• Experienced with mobile application frameworks and testing and mobile browser technologies.
• Experienced working with client to establish and maintain a consistent test methodology and to resolve escalated issues during the testing process.
• Ability to work in a fast-paced team environment while consistently maintaining a positive and professional behavior.
• Ability to effectively communicate testing activities and findings in oral and written formats with Excellent Analytical skills.
• Strong interpersonal skills with ability to work in a collaborative environment as well as independently with minimal supervision
• Ability to easily shift priorities, multi-tasking and capable of producing quality work with minimal supervision, while meeting designated timelines.
• Ability to up-to-date with new technologies, operating systems, automated testing tools in order to maintain an awareness of technological advances.
• Attention to detail, solid work ethics concerning production deadlines and reliability.
• U.S. Citizen and authorized to work in the U.S. for any employer.

TECHNICAL SKILLS

Automation Testing Tools: HP Unified Functional Testing (UFT/QTP), HP LoadRunner and HP Performance Center.

Test Management and Bug Tracking Tools: HP Application Life Cycle Management (HP ALM), HP Quality Center (QC), TargetProcess and JIRA.

RDBMS: Oracle and MS SQL Server

DB Access Tools: Oracle SQL Developer, SQL *Plus Command Prompt and TOAD.

Programming Languages: VBScript, JavaScript, and basic level of C language.

Application Server: IIS and Apache Web Server.

Methodologies: Agile Scrum and Waterfall model.

Operating System: Windows 7/8.1/10, Windows Server 2008/2012.

PROFESSIONAL EXPERIENCE

QA Analyst

Confidential

Responsibilities:

• In-depth knowledge of Financial Services, operations functions, systems, policies and procedure.
• Familiar with applicable laws, regulations, and regulatory trends that impact assigned line of business.
• Actively involved with full life cycle of the project, attended daily Scrums, Sprint Planning, and Sprint Review Meetings, update the test data as per the frequently changing requirement.
• Analyzed System Design Documents and involved in the review discussions of User Stories.
• Actively participated to developed Test Plan and Test Approach artifact with resource requirements and time estimates.
• Developed Test Plan and Test Approach artifact with resource requirements and time estimates.
• Designed and developed Test Scenario, Test Cases and steps for various Business Services covering both positive and negative testing requirements.
• Performed Manual Testing of web-based and client/server applications and used HP ALM for test management tool.
• Created test plans outlining the scope, approach, schedule, resources and deliverables.
• Coordinated the maintenance of multiple test environments to support parallel test efforts.
• Used HP ALM to map requirements to test cases, provide traceability to requirements, create test sets, and selectively run tests both manually and using automation test scripts.
• Clearly communicated defects with developers and updated comments in HP ALM Defect Section.
• Responsible for scheduling the batch execution of the tests, log and track defects using ALM.
• Extensively used SQL *plus and Oracle SQL Developer tools to access and manipulate Oracle 11g database and validated back-end testing.
• Configured the connection between MS Excel and ALM to store requirements and test cases into ALM.
• Isolated test cases for manual and automated testing, and also established a regression test suite, both manual and automation, to assure the stability of AUT.
• Performed Functional and Regression testing using HP UFT.
• Extensively involved in writing, executing and enhancing scripts using various checkpoints.
• Developed custom function/sub-routine and stored in function library to support automated testing solutions.
• Created Data Driven Automation Framework to reduce automated scripts maintenance time.
• Created XML file to supply input test data for better scripts optimization and reduce script maintenance time.
• Created driver script using VBScript to execute numerous scripts sequentially and created user defined test status log file in text format.
• Utilized Windows Scheduler functionality to start the automation scripts execution while away from the desk.
• Conducted initial analysis of defects identified during the testing cycle and escalate issues as required to the functional support teams for resolution and ensure that the defects are closed within the required timeframe.
• Communicated with Application Developers, Project Manager and other Team Members on Application testing status.
• Coordinated application defects and enhancements to ensure proper escalation and follow up.
• Participated in reviews of user interface, assess the usability of assigned subsystems
• Generated automated defects, metrics, and reports.
• Performed manual cross-browser Testing and as well as cross platform testing.
• Assisted in estimating testing efforts and providing status updates.
• Acted as an end users, business users and project team to resolve issues.
• Provided leadership and guidance to newly hired associates.

Environment: .NET, Java/J2EE, VBScript, ALM, HP UFT, Oracle 11g, MS SQL Server, SQL, Oracle SQL Developer, Windows Server, and IIS.

Software Test Specialist

Confidential

Responsibilities:

• Actively participated to develop Test Plan and Test Approach artifact with resource requirements and time estimates.
• Conducted in Daily Meetings and Walkthrough with various teams as required for better understanding the business requirement, software specification and development process flow at various stages.
• Developed, executed and implemented test plans, test cases and test scripts for applications built upon a .NET application platform.
• Develop detailed test strategy, test approach, project plans and schedules, including goals, risks, and resource allocation.
• Designed and developed Test Scenario, Manual test cases, and Test Steps for various Business methods covering both positive and negative testing requirements.
• Performed Functional Testing, Negative Testing, Positive testing, Boundary testing, Regression Testing, End to End testing and User Acceptance Testing.
• Worked with the Developers and the Test Lead to verify the Test Cases.
• Created the Requirement Traceability Matrix.
• Supported End-to-end testing and created Test Data according to the scenarios.
• Regularly followed up with dev team to discuss defects identified during Testing.
• Coordinated with user acceptance testing with final users. Prepared end user documentation for the new system.
• Used HP Application Life Cycle Management (HP ALM) to store all testing results, implemented Test plan Document, created Test Cases, Defect Tracking & Reporting.
• Developed and executed test cases and followed-up defects using HP ALM.
• Communicated with developers through all phases of testing to prioritize bug resolution using HP ALM.
• Expertise in generating the daily defect detailed report using HP ALM.
• Maintained bug lists for critical issues using HP ALM defect section.
• Responsible for back-end testing/database testing, which was done using SQL queries.
• Expert in manipulating the database by using SQL Developer tool.
• Responsible for Smoke Test and Regression Test Case Identification and Testing Processes.
• Set-up, coordinated system and UAT testing with Business Analysts and end-field users after the applications were all set.
• Actively attended defect review meetings and provided feedback to support development team to resolve the defects accurately and timely manner.
• Attended periodic meetings, teleconferences and led discussions on problem resolution.

Environment: ASP.NET, VB.NET, C/C++, HTML, DHTML, VB, SQL Server, TCP/IP, Windows 7/8.1/10, IIS, MS Exchange Server, HP ALM, Quality Center, HP UFT and IE.

Software QA Tester

Confidential

Responsibilities:

• Analyzed business requirements and developed Use Cases and Test cases to evaluate the functionalities.
• Attended technical specifications review sessions with product and architecture teams to provide feedback in the elaboration phase.
• Created test plans, out lining scope, approach, schedule, resources and deliverables.
• Coordinated the maintenance of multiple test environments to support parallel test efforts.
• Executed manual test cases with the current test cycle.
• Used HP Quality Center to map requirements to test cases, provide traceability to requirements, create test sets and selectively run tests both manually and using automation test scripts.
• Communicated defects with developers and updated comments in Quality center.
• Configured the connection between MS Excel and HP Quality Center.
• Involved in Meetings/Walkthrough with various teams as required for better understanding the business requirement, software specification, and development process flow at various stages.
• Utilized HP QC to track, report, and manage defect throughout the test cycle and attended Defect Status Meeting on daily basis during testing cycle.
• Attended weekly Project Status Meeting with Development team and QA Manager, and worked closely with QA Manager to define Test Scope, Dependency and Constraints.
• Interacted closely with developers, environment people, team manager, Technical lead and team members for feature issues and discussion.
• Ensured that all defects were logged and resolved prior to production deployment.

Environment: .NET, Java/J2EE, VBScript, HP ALM, HP UFT, Oracle 11g, MS SQL Server 2008, SQL, Oracle SQL Developer, Windows Server 2008, and IIS.