SUMMARY

• A Senior Lead Quality Analyst with 14+ years of IT experience in Software Development Life Cycle, Analysis, Design, Development, Testing and Integration of client/server, web and legacy applications in teh Healthcare, Finance and Banking domains.
• Extensive testing experience in Banking, Financial and Health Care Industry as a Manual and Automated Tester specialized in QTP, Selenium tools package.
• Extensive experience carried out as QA Consultant in creating test strategy, test plans, test scenarios and executing Test cases for both web based and client - server applications from business and end user perspective.
• Experience in complete software development life cycle (SDLC) methodologies- Agile/Scrum, Waterfall and V-model.
• Worked extensively on legacy modernization, data integration, data migration, data design, data profiling, data modeling, data quality and data management.
• Experience in Requirements Elicitation, Requirements Analysis, GAP Analysis, data Analysis, Systems Analysis, business process reengineering and Root Cause Analysis (RCA).
• Experience in integration testing, system testing, user acceptance testing (UAT), functional testing, black box testing, regression testing, API testing, performance testing.
• Experience in gathering reporting requirements from teh business users for business intelligence, data warehouse application.
• Extensive experience in data analysis, ETL techniques for loading high volumes of data and smooth structural flow of teh data.
• Experience in various aspects of project/program management/PMO, coordination among teh offshore/onsite/client teams.
• Experience in development of teh user stories, closely worked with product owner, scrum master and other stakeholders in teh agile scrum model.
• Experience in teh development of tasks according to Capability Maturity Model Integrated (CMMI) Maturity Level 3.
• Proficient in teh application of EDI ANSI X12, EDIFACT, EDIFECS, Facets, QNXT, HL7 and HIPAA Standards.
• Good understanding of teh US healthcare market and knowledge in teh healthcare operations, business processes etc.
• Experience with EDI transactions (claims, enrollments).
• Experience in Health Edge products such as Health Rules Manager and HealthRulesDesigner.
• Experience in Facets modules - utilization management, claims and enrollments

TECHNICAL SKILLS

Languages: COBOL, SQL, PL/SQL, VB, C++, C#, Java, JavaScript, HTML, XML

Databases: MS Access, Oracle 8i/9i, DB2, MS SQL Server, Teradata, Mongo DB

Operating Systems: Windows, MVS/ESA,UNIX, Linux, Z/OS and AIX

OOAD and DESIGN: RSA (Rational Software Architect), Rational Rose, UML with Class, Sequence and Use case diagrams, Rational Requisite Pro, Visio and Enterprise Architect

Packages: Rational Rose, Requisite Pro, Clear Quest, me log J-Rules

EDI Tools: BizTalk server, Tibco, IBM-WTX, IBM Sterling Gentran Integration Suite 3.1/4.1/4.2/4.3 ,ANSIX12,Gentran Server

Office tools: MS Office 2003/2007 (Word, Excel, Power Point, Outlook), MS Visio, Lotus Notes, Microsoft Share Point, and MS Project.

Testing Tools: QTP 8.0, Rational Functional Tester, HP ALM(Quality Center), Load Runner, Clear Quest, SOAPUI,REST, JIRA, Test Rail, Test Director, TFS, Selenium IDE, Selenium Web Driver,Test NG Framework, Cucumber. and Bugzilla

Data warehousing(DWH): Informatica Power Center, Informatica Power exchange, IDQ, Erwin, Evoke, Business Objects, Crystal Reports, Cognos, MSBI,BTEQ and Teradata Data Warehouse

Version Control: PVCS, SVN, CVS, Clear Case

PROFESSIONAL EXPERIENCE

Confidential - Auburn Hills, MI

Senior Quality Analyst (Lead) - Business Analyst (SME)

Responsibilities:

• Create strategies and solutions in ALM to teh need of teh stakeholders, considering teh company strategy, methods and processes
• Process and Methodology Development using Method Park Stages application
• Maintain traceability within teh CLM suite of applications, from Requirements Management (DNG) to Change and Configuration Management (RQM) to Quality Management (RQM)
• Maintain requirements baselines using GC tool within CLM suite of applications for various model years and software releases
• Reporting and export/import of documents in different formats from DNG application.
• Work closely with business to implement their needs and provide them better user experience
• Identify issues and business operations-related problems and/or inquiries and recommend and coordinate solutions
• Work closely with Business and IT to maintain and fine tune Performance monthly. Utilize updated Performance monitoring tools
• Workshops/Trainings for new / advanced features in teh application for Business Users
• Assist in identifying and troubleshooting production issues to mitigate longer impact to customers
• Work with Test Team in creating and executing test cases based on User Requirements, Performance testing, review test results, UAT Testing

Confidential, Tampa, FL

Quality Analyst Lead/System Analyst

Responsibilities:

• Perform business requirements analysis, design documents for completeness and testability.
• Develop system integration test plans, test scenarios, test cases, test data and test scripts from teh Business requirement document.
• Run teh 834 enrollment cycle end to end and validate teh data as per carrier standards.
• Perform teh execution of UAT test cases, test scripts; captures test results, test metrics and reports.
• Co-ordination with multiple/cross functional platform teams of Service Link and Exchange Link
• Involved in writing and testing test scripts using Selenium WebDriver and Java.
• Conduct integration testing of teh functionality WTX EDI developed components.
• End to end system testing for connectivity with Carrier and retest SIT defects
• Smoke test Environment for teh readiness in UAT region.
• Validate teh data using teh DB2 SQL for teh various enrollment scenarios across SIT, QUA and UAT regions.
• Validate and test teh claims feed from sample Enrollment database.
• Used JIRA for teh defect tracking and resolution tracking.
• Lead teh test team at onsite and work with client carrier teams.

Environment: IBM WebSphere, IBM WebSphere Transaction Extender, PHP, CMS, JAVA, XML, ETL frameworks, EDI 834, IBM DB2, SOAPUI, WSDL, Selenium IDE, Selenium Web Driver, Test NG Framework, Medicaid, Medicare, EDIFECS,CMS, REST, HP Quality Center, SQL/PL SQL, Scrum, User stories, JIRA, CMMI, Share point and MS Office

Confidential, Fort Washington, PA

Senior Quality Analyst Lead

Responsibilities:

• Analyze Requirements and develop Business Testing Requirement Definition (BTRD).
• Create Test plan and test cases from teh BRD.
• Create teh test data, run teh test scripts and Report Defect Findings.
• Participate in Defect Meetings with Development team.
• Create claims, searching for and editing claims in HealthRules Manager
• Work with claims batches, adjusting claims financials.
• Validate and review teh EDI 837 feed to HealthRules Manager.
• Create and execute SQL queries to fetch enrollment, claims data and compare expected results with those actually obtained.
• Used JIRA for teh defect tracking and resolution tracking.
• Worked on teh provider reports testing.
• Worked on Health Rules Payor 5.3 regression testing.
• Lead and guided teh QA team from offshore as subject matter of expert.

Environment: BizTalk server, Health Rules Manager, HealthRulesDesigner, C#, WCF, XSLT,J2EE, .NET Framework 4.5, ASP.Net, DB2, Facets, Scrum, User stories, SQL Server 2012,Business Objects, Crystal Reports, SOAPUI, HP ALM 11.00 and MS Office.

Confidential, Costa mesa, CA

Senior Quality Analyst -Lead

Responsibilities:

• Worked closely with teh business leads, project managers and product manager to baseline teh business requirements and identify teh test requirements early in teh project lifecycle and halped to identify teh requirement gaps.
• Created test plan and test strategy for teh customization.
• Created Input/output mapping, business rule, and data load/ validation documents.
• Develop user stories for teh consumer credit report test cycles/
• Co-ordination with multiple/cross functional platform teams.
• Involved in writing and testing test scripts using Selenium WebDriver and Java.
• Participate in defect triages with project manager, product manager, and development teams.
• Defect management - Raising defects In Clearquest, assigning to teh concerned developer.
• Documenting teh testing process and actual results in Quality tracker.
• Closely worked with scrum masters, product owners in identifying teh user stories, EPICS and halped weekly product demo to teh client.
• Track teh defects assigned to developers and keep up on their status using JIRA

Environment: JAVA, ECLIPSE, DB2, CEARQUEST, Toad, Informatica, Pentaho, Kettle, Selenium IDE, Selenium Web Driver, Test NG Framework, SQL, MS Visio, User Stories, JIRA and Version One

Confidential, Downers Grove, IL

Senior Quality Analyst (IT)-Data Migrations

Responsibilities:

• Worked on teh LA Medicaid and 5010 HIPAA 834 compliance project.
• Main responsibility is to test software functionality, compatibility, and system integration as per CMS mandates.
• Participated in user requirement gathering, product design, and testability of products.
• Created as-is, to-be process flows, RTM and Test Plans.
• Documented and supported development of test plan, test scenarios, test cases and teh executed test cycles.
• Tested teh enrollment and premium billing modules in Facets integration.
• Created work in progress and status reporting on teh testing progress for management.
• Developed, maintained and executed manual and automated tests (system, integration, and regression).
• Performed teh extensive UAT testing on teh 834 enrollment files for validity and business rules.

Environment: IDX,.NET,FACETS, SQL Server, Teradata, Informatica, Teradata SQL Assistant, See Beyond, CMS,Medicaid,ICD10, HIPAA,EDIFECS,MS office, MS Project, MS Visio, JIRA and Rational RequisitePro

Confidential, North Haven, CT

EDI Business Systems Analyst/Quality Analyst

Responsibilities:

• Created requirements document and data mapping for phase II for sources systems WMDS, ECC.TRIMED, CP
• Research and analyze teh data gaps among source systems and provide resolution.
• Created and executed test plans, scenarios and peer reviews to test Mainframe and ETL Applications.
• Tested 837 claims adjudication process and validated teh results against source system applications WMDS, ECC.TRIMED and CP.
• Created and executed SQL queries to fetch data and compare expected results with those actually obtained.
• Tracked, reviewed, analyzed, and compared defects using Quality center.
• Tested teh Utilization and CASE Management modules of FACETS
• Created GAP ANALYSIS document for BI Reports migration
• Conducted internal knowledge sharing session in areas of domain

Environment: ACES, FACETS, Informatica Power Center Version 8.6.1, Teradata SQL Assistant, SAS,UNIX, Business Objects XI R3,EDI,ANSIX12,EDIFECS,MS office, MS Project, MS Visio and Rational Requisite Pro

Confidential, Naperville, IL

EDI QA/BSA Lead

Responsibilities:

• Requirements analysis, converted business process needs into testing requirement document.
• Created GAP ANALYSIS document for EXTOL (old system) to GIS (new system) migration.
• Created test strategy document for phase1 migration.
• Developed process flow diagrams for as is and to be systems.
• Prepared test plan and test scenarios for teh migration.
• Performed functional and Integration Testing of teh applications.
• Validated teh HL7 interface for teh migration project.
• Tested teh 837claims-professional/institutional. File level comparisons, claim level comparison.
• Tested teh business logics on Claims Processing /reprising in PPO, Medicaid and Medicare.

Environment: Gentran Integration Suite 4.3, IBM me Series for AS/400, HIPAA, ANSIX12, EXTOL integrator, NASCO, Medicare, ICD 10,HSA, FSA,FACETS,HL7,EDIFECS,UNIX, JAVA, Informatica, MS office, MS Project, MS Visio and ORACLE.

Confidential, Plainfield, IN

EDI QA Lead

Responsibilities:

• Identifying all teh stakeholders and their requirement needs.
• Worked with technical team for solution design documentation and s/w development.
• Created teh test plan, test cases for teh EDI partners on boarding.
• Tested teh inbound and out bound mapping transactions(EDI ANSI X12 850,855,856,857,810)
• Performed SIT, UAT and Regression test cycles.
• Responsible for teh successful production implementation and client sign offs.

Environment: Gentran Integration Suite 4.1, Gentran Server 5.2 for UNIX, ETL, JAVA, SQL Server, Oracle 10 g, Shell Scripting, SQL, TOAD and MS Office.

Confidential, Minneapolis, MN

Senior QA lead/Team Lead

Responsibilities:

• Understand teh requirement (PRD), develop teh project test plan and guide teh QA team throughout teh test life cycle.
• Developed Requirements Traceability Matrix (RTM) to track requirements.
• Project review and status meeting with deployment teams and proactively look for risk signs.
• Executed d SIT, UAT and Regression test cycles.
• Manage Knowledge Transfer Process and induction plans.
• Create new templates f teh CMMI processes and supported teh client level activities.
• Offshore-onsite coordination.

Environment: JAVA, SOAP, JavaScript, Information security Access Management (ISAM), SSO (Single Sign On), WAS 5.1, IBM DB2, EPIC, Data warehouse, Informatica, Lotus Notes, Quality Center, CMMI and Microsoft Project.