PROFESSIONAL SUMMARY:

• Over fifteen years of experience in the IT Industry specializing in the areas of QA&PM
• Strong skills in performing Manual, Mobile & Regression Testing by developing test strategy comprising of test plans, test cases, test scripts, and Testing methodologies
• Experience in industry standard methodologies like Software Development Life Cycle (SDLC), Software Test Life Cycle (STLC) using Waterfall and Agile Model using SCRUM methodology
• Ensured quality of delivered software using HP Quality Center, Clarity, and Change Control versioning tools
• Performed functional, positive, negative, regression, system integration, performance, UAT, load, stress and black box Testing. Tested the application for functionality, UI - Design, Volume, Stress level Testing, boundary Testing, User scenario and Multi-user Testing
• Expert in analyzing, creating, tracking, and maintaining defect logs using Quality Center and Jira.
• Excellent Coordinating wif different internal and external teams for resolving problems
• Managed, trained, and mentored Junior level employees
• Managed, Conducted, and Scheduled status meetings on projects
• Managed risk and took appropriate steps for resolution of the risks
• Executed automation Testing Scripts using Cucumber/Ruby
• Created and Executed automation Testing Scripts in iMacros

TECHNICAL SKILLS

• ALM HP Quality Center
• LoadRunner (training)
• Oracle
• SQL
• SQL*Plus
• SunOS 5.8
• UNIX shell script
• Exceed
• HTML
• MS Office Suite
• MS Office Visio
• Harvest
• Maestro
• VersionOne
• Teradata
• Clarity
• Enterprise Solution Delivery Methodology (ESDm)

PROFESSIONAL EXPERIENCE:Confidential

UAT Testing Consultant

Responsibilities:

• Tested the business application based on requirements
• Executed end to end user interface test cases
• Logged defects in Jira based on issues wif interface testing
• Closely working wif BA and Business stakeholders to
• Validation testing on 3rd party software like Trillium and BMW for banking application
• Created data and validated its flow

Confidential

IT Quality Assurance Analyst

Responsibilities:

• Conducted validation testing on different mobile and web platforms.
• Testing included both front-end and backend utilizing Microsoft SQL Server for writing and executing SQL queries.
• Worked extensively on testing various Order Management functionalities like orders, parties, catalogs, shopping cart, payments (ProPay), shipping, hostess portal, consultant portal, employee back office, retail portal, and email services (Ctrac).
• Analyzed software requirements and business requirements documents to get a better understanding of the system on both technical and business perspectives and to determine if the requirements were truly testable.
• Prepared test plans, testing timelines, requirement traceability matrix, and test status reports.
• Coordinated system integration testing, user acceptance testing, and post production testing.
• Used Microsoft TFS for defect tracking and management. UsediMacrosto automate web testing, to record and replay repetitious work.
• Conducted validation testing on different mobile and web platforms.

Confidential

IT Quality Assurance Analyst

Responsibilities:

• Experience in all phases of Software Development Lifecycle (SDLC) and Software Test Lifecycle.
• Good Knowledge and experience in Manual Testing, reviewing the Business Requirement Document (BRD), Functional Specification Document (FSD) and preparing Test cases, Test Plan and Requirement Traceability Matrix (RTM)
• Added Requirements and Test Cases in ALM. Completed Requirement Traceability in ALM by mapping the Requirements to the related Test Cases.
• Tested Mainframe Files and Screens
• Preparation of test cases from the test scenario to ensure adequate coverage of requirements.
• Preparation of test data to suit positive and well as negative testing.
• Tested application across multiple phases of testing - Integration, System, and Regression.
• Used SQL queries to validate data in QMF a Query tool

Confidential

IT Quality Assurance Analyst

Responsibilities:

• Worked on the Regression Suite for the Glasstrack a Manage Inventory Application using ALM - Quality Center and Jira for new stories.
• Perform quality control Testing for Desktop, POS and Mobile applications of Glastrack
• Validated Web Services, POS, Mobile, and Backend testing in an agile setting
• Tested the Inventory, Improved warehouse complete workflows from ordering an item to settling of checks through different modes of payment and generating reports.
• Tested different functions of the Glasstrack Desktop, WTS, and Glasstrack POS System like Invoicing, Scheduling, Payments, Inventory Management, Facility Management, Inbound, Outbound, and Buyouts scenarios.
• Tested the application for functionality, UI - Design, Volume, Stress level Testing, and boundary Testing.

Confidential

IT Quality Assurance Senior Analyst

Responsibilities:

• Led projects for delivery of system Testing including requirements, Test Design, System Test, B2B, UAT, ESB, Citrix, hot fixes including post implementation cycle
• Perform quality control Testing for Customer Care and POS applications
• Develops and maintains test scenarios and end user test scripts to verify new functionality performs as designed and meets customer needs
• Validate Web Applications, Non-Web Applications and GUI Testing
• Tested the complete workflows from ordering an item to settling of checks through different modes of payment and generating reports.
• Tested different functions of the POS system like Payment Gateway Processing, Sales, Return & Exchange scenarios, Performance, Negative Scenarios, Managing Promotions and Discounts, Security & Regulatory Compliance
• Tested Direct and Indirect POS Vendor Flows on Tablet and Desktop.
• Involved in Preliminary discussions of the Project wif the Core Team according to Business Requirement Document.
• Responsible for creating and executing regression Testing, assisting in UAT Testing and Production Testing.
• Telecom business knowledge Testing the Customer Care Application Systems for Verizon using Quality Center as the repository for the Test Management and Defect Tracking Tool.

Confidential

IT Test Management Support

Responsibilities:

• Co-ordinated test efforts of cross-functional Testing teams and offshore test management teams in Switzerland.
• Created and Monitored the Test Execution Plan
• Created SIT, UAT and Test Closure documents
• Ensured all Testing engagements completed wifin project timelines
• Conducted bi weekly status reviews wif the cross funcitonal teams on Testing progress
• Ensured all incident tickets, support tickets, conigma tickets are resolved on time.
• Provided weekly Testing status report to the Leadership

Confidential

IT Quality Assurance Senior Analyst

Responsibilities:

• Lead projects for delivery of system Testing including requirements, Test Design, System Test, B2B, UAT, ESB, Citrix, hot fixes including post implementation cycle
• Develops and maintains test scenarios and end user test scripts to verify new functionality performs as designed and meets customer needs
• Responsible for insuring software releases and documentation meet requirements are installed correctly, and execute wif quality
• Validate Web Services and Non-Web Services, GUI Testing
• Responsible for creating and executing regression Testing, assisting in UAT Testing and Production Testing.
• Perform quality assurance Testing for Customer Care applications
• Telecom business knowledge Testing the Customer Care Application Systems for Verizon using Quality Center as the repository for the Test Management and Defect Tracking Tool.

Confidential, Westerville, OH

IT Quality Assurance Senior Analyst

Responsibilities:

• It hosts a number of digital products for various disciplines like Art, Math, Science,Health and so on.
• By providing complete online access to powerful classroom management resources, it meets the needs of online learning in schools across various adoption states.
• Worked in an Agile Environment at the client side and performed regression Testing using an automated Testing approach (ATDD)
• Executed automation Testing Scripts using Cucumber/Ruby
• Ensured the deliverables had zero defects across all environments and before being sent out to UAT and production
• Worked closely wif BA and developers in drafting test scripts based on business requirements sent out by the client.
• Responsible for creating execution plans and managing test data across environments.
• Responsible for training the client side about the new approaches to perform automated Testing using Cucumber and WebDriver
• Exceeded client expectations through the timely delivery of high quality deliverables by collaborating on requirement reviews, crafted requirements into test plans, scheduled and executed Testing activities, and assisted the client wif bug-fix resolutions. (per sprint)

Confidential

Responsibilities:

• Confidential is a complete online educational service providing solutions for both traditional and online learning approaches.
• Assigned as a Senior Quality Analyst to assist wif the transfer of the application and its backend systems from QSI back to the client while working in a highly collaborative Agile environment.
• Exceeded client expectations through the timely delivery of high quality deliverables by collaborating on requirement reviews, crafted requirements into test plans, scheduled and executed Testing activities, and assisted the client wif bug-fix resolutions. (per sprint)
• As a sprint Scrum Master me managed the sprint backlog, coordinated resource needs wifin cross-functional teams, reported team progress and consulted on Testing approaches as well as collaborated wif Triage to resolve production issues.
• Worked in an Agile/Scrum Environment at the client side and performed regression Testing using an automated Testing approach (ATDD)
• For production release, collaborated on the Production Readiness Checklist, documented production test plans, consulted on the go/no go deck meeting, executed production test plans according to agreed schedule, assisted development team wif troubleshooting all issues, and provided signoff on successful deployments
• Designed and documented all full regression Testing activities, coordinated the division of the regression test task among the developer team and provided feedback loops for test improvements and additional backlog items (requirements)
• Additional responsibilities included estimation of product backlog items, maintain defect reports and test pans wifin HP Quality Center and reported task status through the VersionOne application.

Confidential

OMJ Conversion

Responsibilities:

• Provided leadership and consultancy for complex computer information systems.
• Coordinated and led the Testing efforts wifin the Testing team
• Managed releases and standardized Testing approach.
• Managed the defect resolution process in various stages of the Testing cycle
• Coordinated / Ran daily/weekly status calls
• Help set up the test data and test environment
• Prepared test plans, execution, conduct peer reviews, defect management and escalation procedures.
• Trained Employees on Quality Center processes, procedures and tools.
• Prepared Quality Center Training Documentation.
• Supported User Acceptance Testing, Integration and Regression Testing.
• Experience in all phases of SDLC and Testing methodology/best practices.
• Collected, refined requirements and performed high level design and planning in response to stimulus legislative initiatives and performance needs in the Workforce Development area.
• Analyzed the system requirements and designs of the project applications.
• Mentored / Trained new Scoti Team members for the SCOTI application.
• Assisted in the implementation of Quality Center for the SCOTI Environment.
• Trained employees on Assisted in the QC Comprehensive Training Curriculum.
• Based on the analysis, develop test plans, estimates, cases and scripts, ensure the needed test data is available, execute the tests, document and retest any defects, and provide status updates.
• Tested Oracle forms for functionality, navigation, business logic, layout, data manipulation and data validation.
• Created Test Plans, Test Cases and Test Scripts for Manual Testing for the SCOTI application to support quality deliverables.
• Uploaded Requirements in Quality Center.
• Developed test plans, test cases, test scripts, test data and status reports for project and test management.

Confidential, Columbus, OH

Quality Assurance Lead/Beta Configuration Manager

Responsibilities:

• Prepared Master Test Strategy document covering overall Testing strategy of many projects using ESDm methodology.
• Coordinated and assigned work to about 8 to 10 testers as a Lead for the Defect Testing Team
• Analyzed business and software design requirements to derive test plans, test cases, procedures, and expected results for Testing of UNIX/ORACLE based sales and service center.
• Developed Oracle SQL test scripts from test procedures and expected results and executed them in various test environments.
• Performed manual Testing and Responsible for backend jobs of the client server based applications in UNIX and Windows environment using Harvest and Composer and automated Testing tool, Testing methodology - HP Mercury Quality Center / Test Director.
• Performed data verification, data validation and data compare on ETL processes.
• Gained experience Testing Oracle forms for functionality, navigation, business logic, layout, data manipulation and data validation.
• ( Confidential, continued)
• Developed Teradata and Oracle Structured Query Language (SQL) test scripts from test procedures and executed them wif Oracle's SQLplus
• Extensively performed integration Testing, regression Testing, functional Testing, black box Testing, white box Testing, system validation Testing, and load/stress/performance Testing using Oracle databases.
• Handled multiple projects simultaneously.
• Responsible for the design, planning and documenting test procedures and cases for multiple projects. Created project tasks and timeline using MS Project.
• Tested the application for functionality, UI - Design, Volume, Stress level Testing, boundary Testing, User scenario and Multi-user Testing.
• Trained and mentored coworkers on Testing and Managing Change in the Test Environments.
• Managed and controlled over 20 Beta Testing Environments thru Harvest Repository.
• Conducted daily stand up meetings between QA and Developers.

Confidential

Senior IT Developer

Responsibilities:

• Managed and led various projects for iMedia using Clarity Workbench and ESDm processes.
• Server Migration - Moving over 40 databases from 8 to 9i.
• Developed UNIX shell scripts for loading the data.
• Converted business requirement documents into detailed technical specifications for various projects.
• Created detailed technical support document for Production Assurance group.
• Performed technical code review and quality assurance Testing using Agile development methodology.
• Created detailed test case specifications based on requirements, design, and functional specifications.
• Responsible for the design, planning and documentation of test procedures and cases for multiple projects.
• Managed five Server Migration projects to upgrade Web databases from Oracle 8 to Oracle 9i.