SUMMARY

• Extensive and diverse experience in validation and verification, software testing and quality assurance in the pharmaceutical, telecom, and financial industries including working on credit card projects.
• Self - starter and team player with excellent communication, problem solving skills, interpersonal skills and a great aptitude for learning. Ability to interact with developers and product analysts regarding testing status and defect tracking.
• Involved in testing Web services and XML with tool called ‘SOAP UI;’ used this tool to locate WSDL file on internet, create Test cases, run them, do load testing, security testing, REST API testing
• Excellent understanding of Software Development Life Cycle and Test Methodologies from project definition to post-deployment documentation
• Familiar with test methodologies such as V model, Agile Scrum, Waterfall, RUP, etc.
• Experience in and writing test plans, defining test scenarios and test cases, developing and maintaining test scripts based on business and functional requirements; documented all phases of QA process.
• Proficient in working with Insurance, Financial, Brokerage and E-commerce (B2B) Applications.
• Extensive experience in running various kinds of tests such as Regression, Functional, Performance, Backend, User Acceptance Test (UAT) for Web and Client/Server Applications.
• Proficient in using Win runner, Quality Center, QuickTestPro, Load Runner and Rational Clear Quest.
• Able to write Test Scripts using TSL in Win Runner and VB script in QTP.
• BSEE, Member of IEEE & ISMM.

TECHNICAL SKILLS:

Systems: Windows7, 2000/ XP, UNIX, SAP

Programming Language: Visual basic script, Perl, Python, PHP, JAVA Script

D Confidential bases: MS Access, MySQL, SQL 2008

Automated Testing Tools: QTP, Win runner, Load Runner, Selenium

Test Management Tool: HP QC, MTM, Test Director, Rational Clear Quest

MS Office: MS Word, MS Excel, MS Outlook, MS PowerPoint

PROFESSIONAL EXPERIENCE:

Confidential

QA and Business Analyst

Responsibilities:

• Developed test strategy and scripts for projects ensuring BRD and FRD requirements were met.
• Performed all BA responsibilities of gathering and analyzing business requirements from clients
• Managed and worked with Offshore QA Testers, mentoring them with QA needs.
• Coordinating all aspects of software with business and IT teams for all projects Confidential Go-Live.
• Helped mitigate and improve CAPA process with risk team by implementing enhancements.
• Excellent communication skill helping in mediating tuff situations with clients.
• Providing the project team with realistic time frame for sound software deliverable to the client.
• Involved with every step of projects from initial kick off to post go-live for BA and QA purposes.
• Helped with the creation of Aperture system for unit testing using JAVA scripting and reviewing results.
• Automated Web Services calls in Postman using JavaScript, verified responses in JSON and XML
• Created and Ran Automation Testing using Selenium JavaScript for Regression testing.
• Worked on high-profile large and medium sized projects as well as small change requests as a BA
• Regularly used many applications/processes such as Aardvark; Communication Center; PO; Global Viewpoint; Encompass; MTM; DSS; Workbook; Radar; Connect.
• Used NodeJS, Jasmine with JavaScript for dynamic web and mobile app, Angular JS application.
• System testing in UAT and production environment for all projects including Online Banking in GV.
• Sound knowledge of Sarbannes-Oxley (SOX) Regulations and Compliance.
• Worked with Canadian counterparts for BMO, RSA with SAP/ERP testing with various modules.
• Been vital part of many successful projects InVeshare, PUB, BMO. CFS, BGR, IBT, KCC, COCC, Bank Connect, Eastern Bank, Chemical Bank, Mountain One, SLS, MDM Informatica & ETL Process Testing.

Confidential

Validation Test Lead

Responsibilities:

• Proud to be a key member of Psion’s transition to Confidential Solution successfully.
• Involved in complete SDLC of Psion and Unity project migration through go-live.
• Provided sound solutions based on identified risks and work arounds for go-live.
• Worked with teams globally in various time zones to accommodate effective communications.
• Addressed concerns to SMEs and testers to complete tasks within deadlines.
• Organized daily cadence call for CAT testing cycles with very large audiences.
• Testing various domains using SAP and ERP systems.
• Maintained HPQC (ALM), opening defects and communicating to all parties including IT.
• Experience in Informatica, MDM, Sql server (SSIS), Terad Confidential and Oracle DB R12 and FileMaker Pro.

Confidential

Validation Test Lead

Responsibilities:

• Created and implemented test scripts, cases and strategies for SDOL to SDG2 migration of client’s big d Confidential .
• Worked on credit card project, found application defect in a five-year stable environment (SDOL).
• Resolved client and other department matters during weekly meeting calls.
• Reported daily status and communicated any new or known issues to all involved.
• Represented UAT Team for weekly meetings and future wave plans.
• Educated and assisted transition specialist team with migration process.
• Created test cases for Air Plus project during resource crisis for that project.
• Worked with QC10 and ALM 11 to report, maintain defect tracking.
• Mentored for other junior UAT Analyst, them all aspects of migration project.

Environment: IT Software Testing, Quality Center, ALM11, Jira, QTP, SQL DB, SharePoint, MDM.

Confidential

Validation and Verification Specialist

Responsibilities:

• Pro Tool’s success allowed me to be selected for other projects such as Aspire and Pods.
• Appointed to represent department to liaise and test new Symphony Integration Program for SAP Supply Chain.
• Created test plan and cases following Abbott established guidelines for commercialization of informatics products in compliance with internal policies and procedures, both US and Foreign regulatory standards,
• Reported and bug tracked defects found using frontend and backend testing with complex SQL queries.
• Extensively used automated tools such as Quality Center for testing Aspire and Pods.
• Conducted d Confidential base testing using complex SQL queries and Excel.
• Performed extensive Regression and System Integration testing for new releases of the application.
• Worked closely with developers to communicate and resolve bug fixes in timely manner.
• Reviewed and Revised Abbott Validation Policy and SOP’s as required.
• Sound knowledge of ISO 13485 and ISO9001 and FDA regulations.
• Excellent understanding of GxP regulations in Lab and Pharma standards.
• Informed developer of boundary conditions for Pods various templates.
• System, Unit and Smoke testing with JAVA Scripts on Aspire releases.

Environment: IT Software Manual Testing, Quality Center, QTP, SQL D Confidential base, UNIX, Knowledge of Jama tools.

Confidential

QA Analyst

Responsibilities:

• Reported and bug tracked defects, documented test cases and met using SCRUM Agile methodology.
• Tested Unix Shell Scripts developed for batch processing.
• Performed functional and integration black box testing and conducted browser compatibility.
• Maintained and validated master d Confidential management with Metad Confidential framework.
• Used SQL Queries for d Confidential verification using SSIS and ETL applications.
• Edited automated scripts and maintained detailed test logs and reported results in Mercury Test Director.
• Developed Traceability matrix between requirements and test cases.
• Tested d Confidential warehouse applications and repaired and calibrated electronic boards with SMT.
• Involved in testing Web services and XML with tool called ‘SOAP UI;’ used this tool to locate WSDL file on internet, create Test cases, run them, do load testing, security testing, REST API Testing.

Environment: Electro-mechanical & Software. QC, QTP, SQL, Load runner

Confidential

QA Analyst

Responsibilities:

• Worked with many Blue-chip companies as an Electronics Engineer/Development Technician or Design Engineer
• Gained valuable experience in hardware engineering e.g. designing, developing, building & testing electronics boards/PCBs with Surface Mount Technology SMT; maintenance and calibration of various electromechanical equipment
• Reworked PCBs (SMT), wire wrapping, soldering, etc.
• Tested EPROMS for hardware and Software testing using UEP tools
• Involved in producing technical description of various company’s products
• Produced and repaired testing fixtures for test department
• Demonstrated excellent communication skills through working in various departments and positions
• Helped companies like Psion plc, & AMS to achieve ISO 9001 & ISO 9002

Environment: Test Director 7.2, Win runner 7.01, Load Runner 7.02, Java, JSP, HTML, Web Sphere, Apache, UNIX, Windows NT. XML