EXPERIENCE SUMMARY

• Over 7 years of experience in QA / Software Testing, including industries of E - commerce, Web,Media, Insurance, Healthcare domains; large enterprises and start-up organizations
• Extensive experience in Functional, Integration, Regression, User Acceptance and ExploratoryTesting, backend and front-end testing
• Working experience both in Waterfall and Agile development environments
• Highly skilled in creation of Test Plans, Test Cases, and Testing Reports
• Ability to multitask and work TEMPeffectively with multiple testing assignments and projects.
• Excellent communication and interpersonal skills
• Performed Web Service testing with Soap UI and in-house tools
• Performed cross-browser testing // IE 7 - 11, FF, Chrome, Safari
• Performed cross-platform testing // Android, iOS, Samsung, BB
• Hands on experience in Automation tools like JMeter used for Load Testing
• Having significant exposure in database queries, displayed TEMPeffectiveness using SQL Queries onSQL Server, Oracle.
• Experience in managing small to medium testing teams while improving development and testingprocesses to efficiently deliver products and services.
• Worked with multiple teams over daily project meetings, sprint meetings, etc. and has a goodexperience team Coordination, been responsible for Test Deliverables.
• Strong skills in breakpoint analysis of Client requirements.
• Extensive experience in writing testing documents: test plans, test strategies, traceability matrix,testcases/scenarios and regression suites creations per each application.
• Excellent communication and interpersonal skills
• Highly organized and Strong critical thinking, impact analysis and problem solving skills combinedwith a positive Self-motivated and willing to work with minimal supervision in a rapidly changingenvironment.

TECHNICAL SKILLS

Automation Tools: SoapUI, Postman, vRest (Web Services Testing), JMeter, ALMDomain E-commerce, Media, Banking, Insurance, Healthcare, Web services

Defect Tracking Tools: HP ALM (Quality Center), JIRA, Bugzilla

Tools: SQL Developer, Oracle, Tableau, GitHub, Splunk, Putty, PIE DSTSalesforce, JMeter, Postman, TortoiseHg Workbench, Open VPN

Processes: Agile-Scrum, Waterfall

Operating Systems: Windows 7/8, Windows Server 2008/2012

Software: MS Office, MS SharePoint, Sublime, Text Editor

PROFESSIONAL EXPERIENCE

Quality Analyst

Confidential, Toronto ON

Roles & Responsibilities:

• Involved in handling multiple projects simultaneously, leading teh project end to end.
• Communicating with teh developers for issues and getting them resolve on time.
• Maintaining daily status reports, sending across teh status of teh overall projects including timelines, risks, etc.
• Designed test cases and conducted test reviews for multiple iterations of teh project
• working understanding of web services and how teh internet works and experience with web technologies, formats and protocols (eg. JSON, HTTP/S, XML). Additional noledge of version control systems like GitHub.
• Trouble-shoot defects and fix them and work directly with BA and developers to resolve issues.
• Deploy new builds to test environments using UNIX commands.
• Performed functional, integration, and regression testing; logged and retested defects; prepared coverage and risk-assessment reports
• Prepare & maintain teh test environments and provide client support during UAT.
• Perform variety of testing (Full back-end testing, Mobile testing, and etc.).
• Worked on multiple projects, change requests and promotions on a regular basis.

Environment: JIRA, Chrome, GitHub, Splunk, Build Deployment, Putty, PIE DST, Salesforce, Postman

Quality Analyst

Confidential

Roles & Responsibilities:

• Involved in ETL testing, extraction of data from various sources such as Social websites (Facebook, Twitter, Intel, Nissan Relate, Mcdonalds), DFA by defining relationship between dimensions & facts and transformed, loaded onto required database and to teh Dashboards.
• Prepare traceability matrix with teh requirements of teh project and map them to teh test cases designed in Zephyr.
• Conducted system testing for applications to ensure requirements are met and defects are managed.
• Functional, web testing for tools Tableau. Creating reports in Qlikview.
• Logging and tracking of bugs using JIRA, creating bug reports from JIRA.
• Extensively interacted with developers to analyze and resolve teh issues dat were encountered while testing teh application.
• Managed testing tasks concurrently on multiple projects.
• Communicated vision, plans, status, issues and activities to all levels, from individual contributorsup to senior management.

Software Test Engineer

Confidential

Roles & Responsibilities:

• Publishing various test reports on teh basis of release cycle and testing performed in released.
• Involved in daily meetings of QA.
• Used ‘YBR’ (Your benefit resource) for testing multiple policies, health plans as per particular user. Enrolling into teh plan or continuing teh existing insurance plan.
• Performed load testing on multiple websites, mobile applications using JMeter.
• Performing regression testing in every build for high importance features.
• Filling and verifying teh defect in every build cycle.
• Involved into unit testing with developers in development environment (a four eye check just to ensure dat development is going on as per client expected requirement).
• Involved in Manual testing, functional testing, regression testing.
• Writing / enhancing teh test scripts as per teh new functionalities (or change request) introduced.
• Involved in reviewing teh requirements and update teh test scripts accordingly.
• Test case Design, Review and Execution.
• Keep track of teh defects in JIRA.
• Review of document and final report of testing.
• Responsible for signing off teh feature to UAT (User Acceptance Testing).
• Involved making teh list of non limitations of teh feature and release note.

Environment: JIRA, iOS, Android, HP QC, Web services, JMeter, SOAP UI

Associate Business Analyst

Confidential

Roles & Responsibilities:

• Worked on Mobile Web Testing in HP QC 10.0 on Mobiles like iPhone, iPod, Samsung Galaxy SIII, Blackberry Curve/Torch for clients - Verizon, USAA.
• Analysis and preparation of teh estimates/budgets for tasks assigned for various clients.
• Requirement gathering from teh Client’s specific documents and analyzing those requirements to test teh functionality as per Client’s BRD.
• Manually tested teh functionality of teh links and teh calculation process and logging issues through JIRA.
• Performed integration testing of new Customer Contact Centre Telephony platform
• Produced test cases, test plans, and defect reports based on user stories.
• Performed Functional, Regression, System, Compatibility and UAT.
• Resolve any issues arise in project or escalate them to teh client managers.
• Test case Design, Review and Execution.
• Prepare traceability matrix with teh requirements of teh project and map them to teh test cases designed in Test Director.

Environment: HP QC 10.0, Android, QA Link for Web Testing, SOAP UI, IVR, Routing, Direct Banking, Retail Payment Services

Test Engineer

Confidential

Responsibilities:

• Analyzing functional specifications and design documents.
• Preparing and Execution of test cases
• Using SQL queries for finding test data for teh multiple benefits plan and do test recording, execution according to teh test cases using ECHO tool (inbuilt Automated tool).
• Coordinating with teh development team for fixing of defects.

Environment: TBA, Workbench, SQL Utility, Mainframes, Echo, Web browser