We provide IT Staff Augmentation Services!

Quality Supervisor Resume

2.00/5 (Submit Your Rating)

SUMMARY:

  • A proven leader with over 13 plus years of extensive onsite and offshore experience.
  • Very effective in planning, and organizational skills to proactively manage day to day Manual and Automation testing activities for successful execution and delivery of a project
  • Successful track of managing large testing teams
  • Driving Center Of Excellence group for various testing services
  • Deep technical expertise at driving automation & manual projects through the entire software test lifecycle, from inception to launch, while creating realistic schedules, proactively setting customer expectations & risk management
  • Web Service or API testing tools like Fiddler and Postman.
  • Key areas of expertise include technical leadership, project management, requirements study, test plan creation, system testing, software quality assurance, defect prevention, formal reviews of requirements, test artifacts and support
  • Tracking Project Activities likes Planning, Scripting and Execution using MS TFS.
  • Test Execution Tracking and Review using MS MTM
  • Able to create, review, track, and maintain accurate & complete project schedules, involving team members in onsite - offshore model
  • Ability to mentor individual team member and identify the areas of improvements to improve the project deliverable quality.
  • Experience in participating appraisal program and setting up KRAs for the team.
  • Experience in identifying learning needs and planning programs.
  • Experience in understanding project resource needs and raising HRRFs.
  • Ability to manage risks with people, process and technology
  • Always been a core member of the interview panel and contributed the best in bringing in the right talented resources.
  • Has solid understanding of delivery methodologies, quality process, Software configuration management process, software manual and automation testing process.
  • Experience in working with internal and external auditors.
  • Responsible for creating and maintaining project schedules and milestones
  • Track and report project progress and status. Initiate escalation of issues as appropriate to ensure timely resolution.
  • Preparing Senior Management Review (SMR) reports and participating in meetings.
  • Managing Project External and Internal audits
  • Responsible for reviewing of test artifacts like test plans, test scenarios, test cases etc.
  • Implemented effective process of Defect Tracking and reporting to improve communication and reduce delay.
  • Define and manage dashboards using organizational templates.
  • Define and Implement QA process for clients.

TECHNICAL SKILLS:

PM Tools: MS Project 2007, MS Visio 2007/2003/2000 , Workday

Testing Tools: Load Runner 8.0, Selenium

DB MS: SQL Server 2000/2005, MS Access

Test Management Tools: Bugzilla, HP Quality Centre, MTM, Test Director & Rally

Scripting: Java Script

Technologies: .Net

Other Business Tools: MS Office 2007, MS Outlook, Win CVS

Test Methodologies: Waterfall, Agile, V Model

Domains: Insurance, Health, Mortgage, Banking, Cash Logistics

PROFESSIONAL EXPERIENCE:

Confidential

Quality Supervisor

Responsibilities:

  • Point of Contact for all testing activities related to LOS and Wholesale Portal at offshore.
  • Leading a Team of 22 offshore Engineers
  • Conduct weekly test status meeting during Integration/System/UAT testing and analyze issues if any and set the priorities.
  • Track and report project progress and status. Initiate escalation of issues as appropriate to ensure timely resolution.
  • Liaison between onsite development team and offshore project team.
  • Attending the regular client calls on requirements, status of the project and defects with the clients and on-site managers.
  • Conducting Functional walkthrough for new change requests
  • Identifying scenarios for automation
  • Review the Requirements, RTM, Test Cases, and various reports prepared by Test Engineers.

Confidential

Test Lead

Responsibilities:

  • Managing daily and weekly status calls
  • Day to day tracking of scheduled tasks
  • Ensuring that defined testing process is followed and there are no communication gaps between onsite and offshore team
  • Identify the Metrics as per Project Management Requirement and prepare summary reports.
  • Worked with business analysts to clarify ambiguities
  • Conducted requirements hands off meeting with all stakeholders
  • Facilitated project defect triage meetings. Provided senior management with defect management metrics.
  • Adherence to process defined and facing audits
  • Making sure no N/C were reported during Internal and external audits.
  • Participated in identifying the Test Cases which needs to be automated
  • Performing peer reviews for Test scenarios and Test cases

Test Lead

Confidential

Responsibilities:

  • Ensuring that defined testing process is followed and there are no communication gaps between onsite and offshore team
  • Responsible for the collection of metrics and prepare summary reports
  • Plan periodic motivation sessions and open house sessions for the team to come up with any professional/personal issues.
  • Prepared Metrics as per Project Management Requirement and update the status to Client
  • Submitted Weekly Offshore Test Status reports with Progress vs Completion
  • Provided test estimates for various phases of the project.
  • Worked with business analysts to clarify ambiguities
  • Facilitated project defect triage meetings. Provided senior management with defect management metrics.
  • Ensure Test Phase exit criteria are met
  • Performing peer reviews for Test scenarios and Test cases and uploading the same into SharePoint.
  • Day to day tracking of scheduled tasks.
  • Adhering to process defined and facing audits

Confidential

Associate Test Lead

Responsibilities:

  • Review of test cases, executing the test cases and updating the test cases for new builds.
  • Involved in different types of testing viz., Functional, Regression and Testing.
  • Involved in status review meeting with onsite team.
  • Participate in defect assertion meeting and discuss the severity of defects with the Test Lead and On-Site QA Managers.
  • Updating the status to Offshore Management Team.

Associate Test Lead

Confidential

Responsibilities:

  • Delegation of batch files for execution to the testing team.
  • Independently handling team of three.
  • Coordination with Onsite manager
  • Checking of Executed batch files in Moonstone Application

Associate Test Lead

Confidential

Responsibilities:

  • Preparation of test cases, executing the test cases and updating the test cases for new builds.
  • Involved in status review meeting with client/Onsite team.

We'd love your feedback!