Quality Supervisor Resume
SUMMARY:
- A proven leader with over 13 plus years of extensive onsite and offshore experience.
- Very effective in planning, and organizational skills to proactively manage day to day Manual and Automation testing activities for successful execution and delivery of a project
- Successful track of managing large testing teams
- Driving Center Of Excellence group for various testing services
- Deep technical expertise at driving automation & manual projects through the entire software test lifecycle, from inception to launch, while creating realistic schedules, proactively setting customer expectations & risk management
- Web Service or API testing tools like Fiddler and Postman.
- Key areas of expertise include technical leadership, project management, requirements study, test plan creation, system testing, software quality assurance, defect prevention, formal reviews of requirements, test artifacts and support
- Tracking Project Activities likes Planning, Scripting and Execution using MS TFS.
- Test Execution Tracking and Review using MS MTM
- Able to create, review, track, and maintain accurate & complete project schedules, involving team members in onsite - offshore model
- Ability to mentor individual team member and identify the areas of improvements to improve the project deliverable quality.
- Experience in participating appraisal program and setting up KRAs for the team.
- Experience in identifying learning needs and planning programs.
- Experience in understanding project resource needs and raising HRRFs.
- Ability to manage risks with people, process and technology
- Always been a core member of the interview panel and contributed the best in bringing in the right talented resources.
- Has solid understanding of delivery methodologies, quality process, Software configuration management process, software manual and automation testing process.
- Experience in working with internal and external auditors.
- Responsible for creating and maintaining project schedules and milestones
- Track and report project progress and status. Initiate escalation of issues as appropriate to ensure timely resolution.
- Preparing Senior Management Review (SMR) reports and participating in meetings.
- Managing Project External and Internal audits
- Responsible for reviewing of test artifacts like test plans, test scenarios, test cases etc.
- Implemented effective process of Defect Tracking and reporting to improve communication and reduce delay.
- Define and manage dashboards using organizational templates.
- Define and Implement QA process for clients.
TECHNICAL SKILLS:
PM Tools: MS Project 2007, MS Visio 2007/2003/2000 , Workday
Testing Tools: Load Runner 8.0, Selenium
DB MS: SQL Server 2000/2005, MS Access
Test Management Tools: Bugzilla, HP Quality Centre, MTM, Test Director & Rally
Scripting: Java Script
Technologies: .Net
Other Business Tools: MS Office 2007, MS Outlook, Win CVS
Test Methodologies: Waterfall, Agile, V Model
Domains: Insurance, Health, Mortgage, Banking, Cash Logistics
PROFESSIONAL EXPERIENCE:
Confidential
Quality Supervisor
Responsibilities:
- Point of Contact for all testing activities related to LOS and Wholesale Portal at offshore.
- Leading a Team of 22 offshore Engineers
- Conduct weekly test status meeting during Integration/System/UAT testing and analyze issues if any and set the priorities.
- Track and report project progress and status. Initiate escalation of issues as appropriate to ensure timely resolution.
- Liaison between onsite development team and offshore project team.
- Attending the regular client calls on requirements, status of the project and defects with the clients and on-site managers.
- Conducting Functional walkthrough for new change requests
- Identifying scenarios for automation
- Review the Requirements, RTM, Test Cases, and various reports prepared by Test Engineers.
Confidential
Test Lead
Responsibilities:
- Managing daily and weekly status calls
- Day to day tracking of scheduled tasks
- Ensuring that defined testing process is followed and there are no communication gaps between onsite and offshore team
- Identify the Metrics as per Project Management Requirement and prepare summary reports.
- Worked with business analysts to clarify ambiguities
- Conducted requirements hands off meeting with all stakeholders
- Facilitated project defect triage meetings. Provided senior management with defect management metrics.
- Adherence to process defined and facing audits
- Making sure no N/C were reported during Internal and external audits.
- Participated in identifying the Test Cases which needs to be automated
- Performing peer reviews for Test scenarios and Test cases
Test Lead
Confidential
Responsibilities:
- Ensuring that defined testing process is followed and there are no communication gaps between onsite and offshore team
- Responsible for the collection of metrics and prepare summary reports
- Plan periodic motivation sessions and open house sessions for the team to come up with any professional/personal issues.
- Prepared Metrics as per Project Management Requirement and update the status to Client
- Submitted Weekly Offshore Test Status reports with Progress vs Completion
- Provided test estimates for various phases of the project.
- Worked with business analysts to clarify ambiguities
- Facilitated project defect triage meetings. Provided senior management with defect management metrics.
- Ensure Test Phase exit criteria are met
- Performing peer reviews for Test scenarios and Test cases and uploading the same into SharePoint.
- Day to day tracking of scheduled tasks.
- Adhering to process defined and facing audits
Confidential
Associate Test Lead
Responsibilities:
- Review of test cases, executing the test cases and updating the test cases for new builds.
- Involved in different types of testing viz., Functional, Regression and Testing.
- Involved in status review meeting with onsite team.
- Participate in defect assertion meeting and discuss the severity of defects with the Test Lead and On-Site QA Managers.
- Updating the status to Offshore Management Team.
Associate Test Lead
Confidential
Responsibilities:
- Delegation of batch files for execution to the testing team.
- Independently handling team of three.
- Coordination with Onsite manager
- Checking of Executed batch files in Moonstone Application
Associate Test Lead
Confidential
Responsibilities:
- Preparation of test cases, executing the test cases and updating the test cases for new builds.
- Involved in status review meeting with client/Onsite team.