SUMMARY

• Highly motivated, self - driven, results oriented, client focused Technical Business Analyst with over 5 years of experience in Data Analytics and strong background IT Project Management with additional skills in IT Service Management, Software Testing and Software Development Methodologies.

TECHNICAL SKILLS

Operating Systems: Windows XP, Windows 7, Windows 8, Mac OS X, Linux, & UNIX

Data Management Systems: Oracle SQL Developer, JackDB, Team foundation Server (TFS)

Collaboration Tools: GitHub, Jira, Slack, Rally, SharePoint, Skype for Business

Data Analytics: Access, Tableau

Software Methodologies: Scrum Agile framework experience, Kanban, Waterfall, SDLC

Developement Tools: .Net, SQL, XML, UML, Eclipse, IntelliJ, Visual Studio, Java, C#

Software Testing Tools: Regression, UAT, Peformance Testing, Selenium, Application Life Cycle Management (ALM)Application Tools MS Office, Project, SharePoint, Visio, Info Path, Jira, Salesforce

PROFESSIONAL EXPERIENCE

Test Data Analyst

Confidential

Responsibilities:

• Providing requirements for enhancements and new features for the test data catalogue application.
• Executing IT software tests and evaluating results to ensure compliance to the acceptance criteria of the user story.
• Collaborating with testers, developers, business analysts and managers to understand the upcoming integration cycles and associated test data requirements.
• Developing and document test cases, testing plans, cases, scenarios, user acceptance test, and procedures in Application Life Cycle Management (ALM).
• Performing simple SQL queries to profile data when necessary.
• Utilizing Rally to manage the backlog, user stories, defects and test cases.

Senior Associate & Business Analyst

Confidential

Responsibilities:

• Leveraged SharePoint for collaboration, Knowledge Management best practices and documented lessons learned for future references and identified opportunities for process improvement.
• Gathered requirements from PMO at Knowledge Sharing sessions and reviewed meeting minutes for accuracy.
• Developed site features on Project, Program and Portfolio Management (P3M) tool an enterprise system built on Microsoft Project Online in Office 365 cloud environment consisting of SharePoint site enhanced by Project Web App (PWA).
• Assisted as a liaison with COR and other POC’s to report progress on service delivery, performances, quality feedback, developed project improvement strategies and scheduled plans in MS Project.
• Facilitated training and IT solutions by preparing Power Point presentations developed and tested new site functions and business process solutions using Agile methodology to Project and Program Managers.
• Utilized P3M and Microsoft Excel to complete Requirements Traceability Matrix, provide accurate data verifications.
• Coordinated with stakeholders and subject matter expert interviews, identifying deficiencies and writing recommendations for the ITSLCM handbook.
• Facilitated working sessions with PMO and developed associated briefings and artifacts including Power Point Presentations.
• Worked with the Manager to establish approved wireframes and mock-ups for the Change Request Workflow.
• Provided meeting management coordination, project schedule updates, and maintained the P3M, SharePoint repository.
• Assisted the team by using SharePoint Designer and InfoPath to create and automate the Change Request workflow.
• Supported PBGCs’ PMO by entering data into tracking tools such as Tableau to produce dashboard-level data.

Senior Business and Quality Assurance Analyst

Confidential, Rockville, MD

Responsibilities:

• Managed Functional and UAT testing efforts. Coordinated the testing efforts and managed the client and testing team throughout completion.
• Assisted the testing team in developing Test cases using Team Foundation Server (TFS) and Test Runner.
• Automated test cases using Microsoft’s Visual Studio and .NET and Automated PSC’s GovZone interface processes.
• Provided guidance in locating UI elements by different selectors and XPath creations.
• Assisted in creating bug reproduction scripts and cleaned out TFS by testing and closing the bugs and reassigning the bugs to developers.
• Implemented best practices for acquiring requirements, developed User Stories, collaborated with lead developers and wrote test scripts using MS SQL Server.
• Provided Post Production Support to the operations team after validating thorough testing to ensure sufficient end results.

Project Manager

Confidential

Responsibilities:

• Worked directly as an IT PM, coordinated stakeholders across multiple divisions and contracts to deliver cloud-based solutions, including coordination of meetings and maintenance project planning and control documentation.
• Facilitated stakeholder and subject matter expert interviews and developing notes in conjunction with the interviews.
• Reviewed the projects progress against schedule, performed risk & problem identification, and developed meeting minutes.
• Assisted with redesigning business processes and solving complex and multidimensional problems.
• Managed finding reports that were substantiated by the data collected.
• Worked with the customer and other SME’s to gather requirements and translate them into functional requirements.
• Reviewed and analyzed documentation to gain an understanding of the clients “current state” which relied heavily on reviewing contractual documents (RFP, SOW, PWS, etc.)
• Researched government industry best practices for acquiring and providing product and services related to category management focus areas.
• Identified deficiencies and gaps and wrote recommendations on successful project completion based on findings and industry best practices.
• Provided the end client with management consulting through all stages of the consulting life cycle, including business development, assignment planning, data gathering, and data analysis.
• Provided risk assessments and applied management principles to technology applications/products and business functions.
• Developed professional, informative reports using Power Point and Excel, met deadlines, and adjusted to clients’ demands.

Business Analyst

Confidential, Mclean, VA

Responsibilities:

• Participated in all agile ceremonies including daily scrums, sprint planning, backlog, review and retrospective meetings.
• Developed Status Reports and collaborated with PM’s to ensure all project deliverables are converged in Jira.
• Performed requirements, interface and design analysis and documented findings within a requirements traceability matrix.
• Performed versioning control using Jenkins Git.
• Developed automated functional tests using Java and Selenium WebDriver.
• Utilized SQL to conduct Data Mapping to show that the data from one information system maps to data in another.
• Collaborated using Confluence and initiated contact with teammates and potential stakeholders.
• Assisted in performing data validations using SOAP UI which executed functional and compliance testing.
• Performed regression testing using eclipse and IntelliJ to test out the automation performed on the DAVE portal.
• Completed assessments using the WAVE tool to validate that data meets 508 compliances and WCAG 2 requirements.
• Utilized Postman to create and send HTTP requests to validate response data and response time of APIs.

Business Analyst

Confidential

Responsibilities:

• Attended and participated in all agile ceremonies and identified and documented issues, risk, gaps and their impact.
• Conducted Budget Planning of the project through meetings involving various leads from Development, QA, and Technical Support teams.
• Synchronized and prioritized relevant defects, compiled enhancements and system requests based on business requirements.
• Implemented use cases, business flow diagrams, activity/state and sequence diagrams using Visio Professional.
• Provided program and project management support in constructing reports to attain the CMMI certification.
• Contributed recommendations and alternatives to develop the application to meet the user requirements.