SUMMARY

• Experienced QA Lead with more than 7+ years on both Web Application, Mobile application testing and SAP CRM integration and tool experience 1 year.
• Ability to review product specifications and documentation.
• Analyze software requirements and functional design specifications.
• Excellent troubleshooting, fault isolation, and root cause analysis skills.
• Proven ability to quickly earn the trust of sponsors, key stakeholders, and colleagues. Excellent problem - solving and critical-thinking skills.
• The ability to interact professionally with a diverse group of managers, developers, testers, and subject matter experts.
• The ability to thrive in a collaborative team environment and do whatever it takes to achieve the team’s commitments.
• Good understanding of QA methodologies and knowledge of the Software- Development Life cycle (SDLC). Experience in performing Sanity, Smoke, Acceptance, Functional, Regression, Performance, Server Migration, Localization and Cross Browser, Cross Device Tests.
• Well versed with Agile and Water Fall Methodologies.
• Well versed with tools such as HPQuality Center, QMetry, Jira and Confluence, iTools, Xcode, Android Studio and good knowledge in Selenium and QTP.
• Very proficient with analyzing Business Requirement/User Story.
• Experience with creating Test Plan, Writing Test Cases from the scratch in Quality Center and Executing Test Scenarios and Test Cases, and logging Defects.
• Performed back end database testing by pulling SQL queries.
• Analytical team player driven with problem-solving abilities.

TECHNICAL SKILLS

Applications: Web App, Mobile App, Client Server, Mobile Work Space, Hybrid App, VMware

Test Cycles: Smoke Test, Acceptance Test, Functional Test, Regression Test, Server Migration Test, Localization Test, Business Requirements/User Story, Test Plan, Test Case, Logging Defects and Tracking.

Methodology: Agile (Scrum, Kanban), Water Fall

Languages & Tools Used: SQL, SAP CRM Integration, Selenium IDE, Eclipse, Office 365, Azure (Information Risk Management), Microsoft Lync, HipChat, Slack, Pingboard, Skype for Business, HPQuality Center, QMetry, TestRail, Jira, Confluence, Jenkins, Bamboo, iTools, Android Studio, Xcode 8, Gherkin, Postman, Charles Proxy, SOCKS Proxy, Web Proxy setup, Guidewire Claim Center and Guidewire Policy Center, HP QTP, BrowserStack, SharePoint, Swagger.

OS: Windows, Mac, iOS, Android.

PROFESSIONAL EXPERIENCE

Confidential, Basking Ridge, NJ

QA Lead

Responsibilities:

• Strengthen and standardize testing process and methodologies - Improve quality
• Establish a metrics driven organization - Measurable organization with ability to make course correction
• Implement global delivery model - Control testing cost with growing demand
• Propose future state of testing and budget planning in the organization
• Building and Managing Teams in onsite-offshore models to ensure round the clock business service
• Proactive Team player with sound Communication
• Experience in managing medium sized Teams spread across multiple countries and time zones. Led the team to focus on defect free production deliverable.
• Exceptional experience in areas such as Quality Assurance & Control, Process Analysis and Management
• Collecting and consolidating Project metrics for Quality assurance purposes like CMMi
• Conducted knowledge sharing sessions giving the QA engineers more in-depth knowledge on all applications and technologies See less
• Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices.
• 6. Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.
• 7. Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally.
• 8. Develop and execute test cases, plans and procedures (manual).

Confidential, Austin, TX

QA Analyst

Responsibilities:

• Functional testing, Regression Testing.
• Performed web-based application, iOS app testing.
• Effectively communicated with QA coordinator in resolving ambiguities in functional requirements.
• Located and documented in detail for all defects found for development to review.
• Conducted regression and system testing in order to ensure that new code is not causing issues and that defects have been corrected.

Environment: Windows, Mac, iOS

Confidential, Austin, TX

Sr. QA Analyst/QA Lead

Responsibilities:

• Closely working with software developers to gather information about the application (Defect Triage, Code Review, Demo)
• Participated in daily Scrum to discuss workflow, progress and project specifications.
• Actively participated Sprint planning, Daily Scrum, Sprint Review and Sprint Retrospective as a part of Agile methodology.
• Worked on BrowserStack to test the application in multiple platforms (iOS, Android) and multiple browsers.
• Coordination between development team and IT department for development environment maintenance
• Develop, Maintain and support Continuous Integration framework based on Jenkins
• Jenkins used for new build and continues deployment.
• Used Jenkins for schedule build for a specific time.
• Expertise in using Jira to open bugs, create tasks and user stories, initiate change requests.
• Worked in coordination with the offshore vendor for Test Case review.
• Conduct Black Box/Acceptance, Smoke, Functional, Regression, Negative and Bug validation web application.
• Executed manual and automated test cases.
• Run SQL Queries.
• Created test plans, test cases that ensures the standards of the product by validating the product against acceptance criteria for stories from the Product owner/Business Analyst.
• Reports and validate bugs in detail for all defects found in each sprint.

Confidential, Austin, TX

Sr. QA Analyst

Responsibilities:

• Closely working with software developers to gather information about the application.
• Involved in daily stand-up meetings and weekly sprint meetings to discuss workflow and project specifications.
• Actively participated in weekly sprint meetings and daily standup as part of Agile methodology.
• Expertise in using Jira to open bugs, create tasks and user stories, initiate change requests.
• Expertise in using web traffic inspecting tool Charles Proxy to test network calls
• Created test plans, test cases that ensures the standards of the product by validating the product against acceptance criteria for stories from the Product owner.
• Jenkins used for new build and continues delivery.
• Executed test cases.
• Conducted regression testing to validate the functionality of the application
• Worked in coordination with an offshore team.
• Worked on confluence to communicate project release notes and technical documentation.
• Conducted Smoke, Black Box/Acceptance, Functional, Regression Tests, Bug validation for both iOS and Android platforms
• Reports and validate bugs in detail for all defects found in each sprint.
• Handles escalations/client complaints
• Participated in all agile ceremonies, including sprint planning, daily scrum meetings, retrospectives.

Environment: Mac, iOS, Android

Confidential, Austin, TX

QA Analyst

Responsibilities:

• Functional testing, Regression Testing.
• Performed web-based application, iOS and Android app testing.
• Effectively communicated with QA Manager in resolving ambiguities in functional requirements.
• Located and documented in detail for all defects found for development to review.
• Conducted regression and system testing in order to ensure that new code is not causing issues and that defects have been corrected.

Environment: Windows, Mac, iOS, Android

Confidential, Austin, TX

Sr. QA Engineer / QA Lead

Responsibilities:

• Worked in highly competitive Apps with the integrations such as - Email, Calendar, Contacts, Browser, File Manager, Azure IRM (Information Rights Management), Mobile and Cloud Services: Box, Drop Box, Google Drive, One Drive, Dropbox, Box, WinDev, and WebDev.
• Performs mobile workspace testing such as - Sanity, Smoke, Black Box/Acceptance, Functional, Regression, Migration, Localization, Performance, Negative and Bug validation
• Performs the server migration tests.
• Well versed with tools such as HPQuality Center and QMetry, Confluence.
• Write test cases for stories and steps to test in Quality Center and executed Test Cases for both Negative and Positive testing.
• Use Jenkins for continues deployment
• Reports and validate bugs in Jira.
• Participated in DDPE (Dell Data Protection Encryption server) Testing.
• Works extensively with the development team to find out the root cause of defects and existing bugs.
• Effectively communicated with BA/Product Owner/Scrum Master/Dev Leads in resolving ambiguities in functional requirements.
• Identify, recommend and implement process improvements to enhance testing strategies.
• New feature presentation before deploy.
• Furthermore, I was a part of the new feature team.
• Handles escalations/customer complaints
• Participated in all agile ceremonies, including sprint planning, daily scrum meetings, retrospectives and product demos.
• Ensures the standards of the product by validating the product against acceptance criteria for stories from the Product owner.

Environment: & Tools: Windows, iOS, Android, Jira, QMetry, Quality Center.

Confidential

QA Analyst

Responsibilities:

• Functional testing, Regression Testing.
• Performed web-based application, iOS and Android app testing.
• Perform ADA compliance testing.
• Utilized Quality Center for managing the testing process (including defect tracking)
• Located and documented in detail for all defects found for development to review.
• Conducted regression and system testing in order to ensure that new code is not causing issues and that defects have been corrected.
• Created SQL queries for back end database testing.
• Work in the water-fall development environment with frequently changing requirements and features set.
• Interacted with Business Analysts for bug reviews and participate in QA discussions.

Environment: Windows, iOS, Android, Quality Center

Confidential

QA Analyst

Responsibilities:

• Ensured the standards of the product by validating the product against acceptance criteria for stories from the Product owner.
• Participated in meeting with Release Management and coordinators to manage testing activity.
• Performed functional testing, regression testing, and UAT Testing and Bug validation.
• Utilized Quality Center for managing the testing process (including defect tracking)
• Worked in the water-fall development environment with frequently changing requirements and features set.
• Review the product requirement documents, functional specifications, and involved in test developing strategy, test plan and test case documents.
• Interacted with Business Analysts for bug reviews and participate in QA discussions.

Environment: Windows; Android; Quality Center; SQL Server 2008/2005