SUMMARY

• About 7 years of experience as QA for both manual and automation testing.
• Proficient inAgile methodology with user stories to full fill the tasks associated.
• Implemented Waterfall, Agile (SCRUM) and iterative methodology for a better understanding of all phases in Software Development Life Cycle (SDLC), Software testing life cycle (STLC), Software Development Engineer Test and Defect or Bug Life Cycle.
• Review business requirements, scenarios, Skilled in preparing test plan,cresting test cases, test analysis, test procedure and test scripts for automated and manual testing as per user requirements and functional specifications of the system and defect reporting, defect log, defect tracking.
• Provide overall quality assurance process and procedure.
• Proficient in writing manual test cases in Mercury Quality Center, HP ALM and MS Excel.
• Tested on developed webclient server applications and JIRA for global test management, bug tracking and reporting.
• Tested test scripts in Selenium webdriver, TestNG and Web debugging tools like XPath, Fire path, Firebug and CSS to run web driven scripts.
• Knowledgeable on REST assured and SOAP UI based webservices testing using POSTMAN.
• Knowledgeable and experienced on data base testing by writing basic SQL queries.
• Extensively worked on user acceptance testing, Integration testing, system testing, sanity testing, stress Testing for Banking, exception testing and White/Black - box testing on UI web applications.
• Assure test deliverables traceability to requirements and test design artifacts.
• Quick learner, ability to learn and grasp new concepts, worked on multiple projects and a team player.

TECHNICAL SKILLS

Testing Tools: Selenium web driver, Quality Center, SOAP-UI, Postman,Jenkins.

Test Management tools: HP ALM/ Quality Center, JIRA, TFS

Testing methods: Functional testing, Regression testing, Sanity testing, Stress Testing, Smoketesting, System testing, Integration testing, User Acceptance Testing

Test Framework: Testing, Selenium WebDriver, TestNG

Web Debugging: XPath, Firebug, Fire path, XML, HTML, JSON, AJAX

Databases: Microsoft SQL Server, MySQL

IDE: Eclipse and Visual Studios

Version Control Tools: GIT and Team Foundation Server

Microsoft Tools: MS Word, MS Excel, MS PowerPoint, MS Outlook, Notepad

Operating Systems: Windows 7/8, UNIX

Languages: C, Java

PROFESSIONAL EXPERIENCE

Confidential, East Petersburg, PA

Quality Assurance Analyst

Responsibilities:

• Working as a team in all aspects of STLC environment with a disciplined approach in phases of testing activities.
• Worked as a BA to convert release notes to business requirements and analysis and conducted JAD (Joint Application Design) Sessions.
• Worked closely with Business analysts to review business requirements, business scenarios, design specifications, conducted Joint Application Design sessions and to create test cases using Microsoft Excel and HP ALM.
• We use JIRA and HP ALM for opening a defect to defect tracking. Responsible for complete Bug life cycle.
• Worked closely with Business Relationship Managers, Business Service Analysts, Projects Manager and software developers (internal and third party) to understand the scope of projects and understand the solution being developed.
• Implemented cross-browser testing against all browsers like IE, Chrome, Mozilla Firefox, etc and performed mobile testing for Android, iOS application.
• Written test plans, test cases, requirements, templates, testing summary documentation and performance results documentation.
• Part of requirements review for script writing and approval from Business unit for test execution.
• Conducted test execution activity which mainly includes regression, retesting, sanity testing. Smoke testing, UAT and end to end testing if required by business.
• Conduct defect tracking, defect triage, opening and linking defects and follow through to resolution using HP ALM, Snipping tool, etc.
• Testing various single and multi- ACH NACHA batch payments from both client and admin site.
• Collaborating with upper management to escalate any major issues.
• Worked on Project metrics to report daily status test activity for roll up into test team progress reports.
• Participate in all team web-ex meetings planned for releases and obtained test case creation, testing execution timeline.
• Ensuring payments, adjustment and denial transactions posted are balancing to the batches posted for the day and are reconciled per department's specifications in compliance with regulatory requirements.
• Conducted testing on generating different types of payments, transfers and transactions in theapplication.
• Shared education and given mentor presentation with clear understanding on ACH-NACHA to team members as instructed by product owner.
• Identify risk and issues, maintain and log different types of defects in defect tracking system determining the severity and priority of specific defect during test execution process found in the application using HP ALM.
• Testing the online banking application thoroughly and thinking out of the box and made sure there is quality assured work to meet customer needs and satisfaction.

Environment: Manual testing, STLC, HP ALM, Fiserv, Bottomline Technologies, test case creation, test plan, test case analysis, Secured Online Banking, BOSS, MS Excel, Release notes, Business requirements, defect log and defect tracking, JIRA, ACH and wire Payments, JAD, Reports, Transfers, Security Maintenance, AgiIe, functional testing, mobile testing, Digital Banking.

Confidential

QA Testing Analyst

Responsibilities:

• Implemented adaptive configuration efficiency (ACE) rules engine to the Enterprise Lending Center product suite which adds flexibility and gives lenders the ability to close more loans with increased agility by providing configurable workflow.
• Implemented Regression, retesting, sanity testing, cross browser testing,mobile testing, Smoke tests and end-to-end test execution as separate step of deployment process.
• Implemented the functionalities such as Loan estimates, automated pricing changes, qualified mortgage on the Enterprise Lending Center which consolidates multiple systems into a single solution for the states Confidential, Washington, California and Arizona.
• Reviewed loans based on products offered for different loan types for different states for RETLC and Mortgage. Worked on field IDs for the screens retesting on ELC, a product by Accenture.
• Written and implemented test cases on different products related to AKUSA Portfolio loans, AHFC, Multi-family loans and WSHFC loans for documents reviewing and find the defects.
• Worked on document verification on the Doc Center documents for the initial, closing, underwriting, processing and loan delivery stages for a loan to process and to quickly close a loan.
• Worked on testing and retesting foot print tickets in JIRA which are reported to the supervisor.
• Worked with a tester on QC imaging for document.
• Worked on Docu-Sign documents to test whether if the customer is able to Sign and can put the initials and Signatures online for the initial and closing documents.

Environment: Scrum, Agile, Manual Testing, Mortgage Lending, QC- Imaging, ELC Testing site, MS-Excel, MS Word, Snaggit, Functional testing, mobile testing, Loans review, Waterfall, JIRA, Snipping Tool, BA, Business Analysis, HP ALM, Documentation.

Confidential, Dallas, TX

Test Engineer

Responsibilities:

• Conducted and maintained automated test scripts for regression testing on Mortgage loan origination system involving various business processes including - Loan processes, Online customer finance Verification and Online Invoices Verification using Selenium WebDriver and TestNG.
• Created Test plan and test estimates, resource estimates and weekly status reports.
• Conducted white-box testing to understand an internal perspective of the system to design test cases.
• Ensuring payment adjustments and denial transactions posted are balancing to the deposit slips and are reconciled per department's specifications and in compliance with regulatory requirements.
• Maintain Selenium scripts in between releases and reproduce failed automated test cases manually.
• Monitor resolution status of the bugs and verify them fixed in new releases, recorded and managed Test results and defects using JIRA defect tracking tool.
• Prepared user documentation with screenshots for UAT (User Acceptance testing).
• Provide cross-browser (Chrome, Firefox) and cross-platform (Windows 8) testing of the application's web pages.

Environment: Selenium, TestNG, SQL, Agile,JIRA, Java,Mortgage, Manual testing, MS Excel, HP ALM, test execution,regression, retesting, functional testing.

Confidential, Cincinnati, OH

Quality Analyst

Responsibilities:

• Had worked with Business to understand user's requirement for creating Test Plan and Test Cases and participated in design reviews.
• Report any changes in patient's coverage to Insurance Verification Team based on the insurance received to ensure that the data is verified by that team and appropriate changes are made prior to posting the particular paymenteffected.
• Experienced in creating test script in by recording, without recording, modifying manually and running the script in HP ALM 11.52 QC saving the results in HP ALM.
• Implemented browser compatibility testing (Firefox, Chrome, Safari) of a web-based application to ensure that functionality works fine and managing the automation source code GIT in a version control system.
• Worked on requirement traceability matrix based on requirement and work analysis.
• Actively involved with SCRUM and sprint meetings, managing testing backlog, removing obstacles to progress, re-allocating resources where necessary.
• Test environment setup, result validation, test execution, and defect management in different environments.
• Analysis and documenting application knowledge, review of learning, and gap analysis.

Environment: SCRUM,HP ALM, Manual testing, Business Analysis, Smoke testing, UAT, regression testing, retesting.

Confidential, Jersey City, NJ

QA Tester

Responsibilities:

• Role was to create, modify, update & maintain manual scripts when developers change the code in Agile Environment for the Scrum Stories and a test manually highly transactional web application.
• Worked on executing test cases, defect tracking, maintain requirements, logging defects.
• Reviewed loans based on Indian standards for the loan review process for approval or decline on the online loan portal.
• Work closely with project team and developers to ensure application meets user’s expectations.
• Participate in meetings, prepared reports and other supportive documentation to contribute to the establishment of standards and procedures for software testing.
• Worked on web based ALM tool that helps to manage the application lifecycle from project planning, requirements gathering, until Testing & deployment supporting various phases of the software development life cycle.Responsible for entering, tracking bugs in JIRA tool.

Environment: Stress Testing,GIT,MySQL, JIRA, HP ALM, Manual Testing, JIRA, regression testing, Retesting,UAT, Smoke testing, Mortgage, Lending.