SUMMARY

• Skilled Quality Assurance/Scrum Master/ wif 16+ experience in the Information Technology industry.
• Experience in all phases of the software life cycle, including requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, management, and reporting. Worked in manual as well as automated testing environments.
• Dedicated to enhancing underwriting department operations wif an analytical and disciplined approach. Able to work wif minimal direction to solve problems and resolve conflicts. Led wif a strong leadership and relationship - building skills.Executed projects at NYC OATH (Multiple project, Data Migration) to initiate and prototype Agile Scrum methodology.
• Involved cross functional teams (business users, IT Infra, Development, QA) to participate in planning and execution. This includes sprint planning, conducting daily scrum meetings, capturing progress, updating Stakeholders wif project status, maintaining backlog and retrospective meetings at the end of each sprint to document lessons learned and to make the changes to the upcoming sprints accordingly.
• Coached and guided cross functional teams about the advantages of adapting to the new methodology and encouraged other teams to follow the model.Manage a team of Developers, DBA, Quality Assurance Analysts (consultant’s on-site/off-site/off-shore), and Provide clear deliverables to halp ensure the execution of best practices wifin various projects.

PROFESSIONAL EXPERIENCE

Agile Project QA Lead

Confidential

Responsibilities:

• Working as an Agile QA lead, implementing day to day activities of QA for Confirm and Site Inspection Tool Project.
• Collaboration wif Various City agencies to implement their data wif the projects. Using different agency Legacy data for the project like NYPD, DOC, Detention, Juvenile Justice Systems, State data Systems.
• Manage day to day activities of developers, DBA and QA analysts. Define Project Plan, Project Activates and time management of various members of the team to successful completion of Project on Time.
• Conduct daily scrum meeting, Sprint planning, prepare task lists/Burndown chart, sprint retrospective. Motivate & coach team members for agile work environment.
• Responsibilities include: identification of project objectives and goals, planning the work according to the objectives, assessing and controlling project risks, estimating resource requirements, allocating resources, organizing the work, assigning tasks, directing activities.
• Achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change.
• Validates quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.
• Develops quality assurance plans by conducting risk analyses; identifying critical control points and preventive measures; monitoring procedures, and verification procedures.
• Focus on heavy QA Automation of the application using Hybrid automation frame work using, Selenium, Maven, cucumber, Python etc.
• Define entry and exit criteria of application, Manage QA signoff, Regression, integration and Sanity testing, KPI up on Production deployment.
• Manage a teamto deliver consistent and sound test strategy for new and existing software applications. Responsible for envisioning the work from beginning to end and tan executing on the plan. In the areas of web applications, back-end services/fields.

Environment: Microsoft CRM, DevOps for managing teams, MS Project 365, HP ALM, SharePoint.

QA Analyst/Scrum Master& Implementation

Confidential

Responsibilities:

• Responsible for the planning, organizing, and management of project tasks and resources to bring about the successful completion of project goals and objective.
• Manage day to day activities of developers, DBA and QA analysts. Assign tasks, audit weekly/monthly status reports, update the release burndown chart.
• Conduct daily scrum meeting, Sprint planning, prepare task lists/Burndown chart, sprint retrospective. Motivate & coach team members for agile work environment.
• Testing the application using Manual and automated testing methodology. Administer HP ALM, Quality center testing tool.
• Responsibilities include: identification of project objectives and goals, planning the work according to the objectives, assessing and controlling project risks, estimating resource requirements, allocating resources, organizing the work, assigning tasks, directing activities.
• Achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change.
• Validates quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.
• Manage a teamto deliver consistent and sound test strategy for new and existing software applications. Responsible for envisioning the work from beginning to end and tan executing on the plan. In the areas of web applications, back-end services/fields.

Environment: Java, AS 400, MS SQL Server 2008, PL/SQL, .Net, Oracle, MS SQL studio, HP ALM, Mercury Quality Center,QTP as well as manual testing.

Sr.QALead Analyst

Confidential, NJ

Responsibilities:

• Responsible for the planning, organizing, and management of project tasks and resources to bring about the successful completion of project goals and objectives.
• Deployment of new product, and provide production support and Coordinating work wif functional area leaders and monitoring and reporting on project status and issues.
• Worked on ePCG II project & Premier as project developed based on agile methodology.
• Perform Sprint Planning, Sprint review meetings, Sprint implementation.
• Identify impediments during sprint development, Manage/Perform sprint testing, bug tracking, Analysis defects and suggest remedy, test application integrity wif the implementation of sprint along the project.
• Managing onsite and offshore QA teams, QTP scripting developers, monitoring and controlling the teams for the agile based & traditional Quality Control Process.
• Applying Cash, Check wire transactions to the application through AS 400.
• Managing all phases of testing for assigned components ensuring test plans and test cases are completed and met business requirements.
• Performing testing on Web based application for creating policies for Home, Auto, Excess Liability, Collections, etc.
• Working wif development teams investigating and correcting software bugs and deficiencies based on the testing results.
• Creating test plan, Walk through, integration approach and strategy document, test cases, scenarios, conditions and scripts, generated system test scripts for Customer Relationship Management (CRM), Contact Management and Portfolio System for Private Client Group division.
• Performed Functional, GUI, Regression, System Integration, User Acceptance, Configuration and content testing for web-based e-commerce application
• Tracking production issues, billing issues and recreate the scenarios in QA2, AS400 and interact wif the developers to fix the code.

Environment: Java, As 400, Oracle and PL/SQL, HP ALM, Mercury Quality Center,QTP as well as manual testing. Major Projects: WINS Web based application using IBM main frame as backend, Warranty Information Network Application, Gen5 Extended warranty application, Premier Insurance suite etc.

Sr. QA Lead

Confidential

Responsibilities:

• Analyze business and system requirements, mange development of specifications to create and execute detailed test plans, and verify bug fixes.
• Conduct manual and automation testing in property and causality insurance applicationsand involved in Multi Access Integration (MAI)whichis designed to get the quote for auto insurance through their web portal.Customer’s log onto the web portal and get their quote, they can enter data and calculate their premiums, and they can retrieve their quote at any time through new business model (NBM), from the date and can start paying premiums.
• Conduct manual testing of IBARS (International Banking Repository System) application developed on Lotus Notes, and performs Integration testing on two applications linked together.
• Conducted business analysis, project assessment and feasibility determination.
• Manual testing of web Portal and applications developed using Fix protocol specifications.
• Multiple projects like Associates portal, Customers Portal, International Banking Repository System application developed on Lotus Notes, Brokerage applications etc.
• Managing strict time schedule, managing resources, and interviewing new QA staff, Managing offshore and onsite QA team. Oversee 7 on- and off-site QA analysts.
• Configure test environment and create strategy for product development and certification. Assure test data, schedule automated/manual tests. Approve results documentation and tracking systems updates.
• Supervise development of SQL-queries/procedures for database and backend testing.
• Manage script creation for regression and stress testing using Load Runner and QuickTestPro.
• Designing, and Writing, Test plan, Creating test cases, Defining resources in Mercury Quality Center, assigning user autantications.
• Experience in managing external vendors and internal staff.
• Improved the flexibility of the tests by Parameter zing the entire test, inserted checkpoints like XML check points, Data base check points, and used watch lists to monitor variables in the Test Script.
• Use Mercury Quality center for reporting and tracking bugs, and providing updates on resolved bugs. Administrating Quality Center for project management, Load test using JMeter on web applications.

Environment: Java, Apache JMeter, Oracle and PL/SQL, Mercury Quality Center,Win Runner and QTP as well as manual testing.

TECHNICAL SKILLS

Environments: Windows NT/95/2K/XP/Vista/7/ 8/10, DOS, Unix, Linux, Apple Mac/iOS.

Languages: C, C++, Visual Basic, Java, VB.Net, .Net, C#.

Web Technologies: XML, HTML, CSS, UML, JSP, DHTML, ASP.

Application Servers: IIS, Web Logic 6.1/8.1, Apache Tomcat 7.x, Web sphere.

Database: Oracle 11i, PL/SQL, SQL Server 2008/2012, MS Access, SQL Query Analyzer, Todd.