SUMMARY

• More than 6 years of SQA experience performing Manual, Mobile & Automated Testing
• Expertise with various testing types - System, Integration, Smoke, E2E, Regression and UAT Testing
• Manual and automated testing skill for web-based, mobile and backend applications
• Competent in enhancing & maintaining Test Frameworks against web application using VBScript
• Working experience with various SDLC phases & methodologies- Waterfall, Agile/Scrum, XP, Kanban
• Advance skills using HP Quality Center (QC)/ALM &Test Rail creating Manual Test Cases
• Thorough understanding and committed to project deadlines to ensure completion of QA deliverables
• Hands-on experience of Automation Testing using HP QTP/UFT and VBScript
• Ability to troubleshoot & triage issues with proper steps, output, screen & best practices
• Highly skilled in designing Test Plan, Test Cases, Defect report from HPALM/QC and MS SharePoint
• Well versed with Database Testing using Structured Query Language (SQL) against Oracle & DB2
• Competent performing Mobile Testing on Android, iOS, iPhone, BREW, CDMA, GSM, LTE 3G, 4G
• Productive in working alone and within onsite and offshore dynamic team environment
• Proficient in creating Test Cases & Test Scripts and increasing Automation coverage web and mobile AUT
• Excellent communication skills with teh ability to present & convey report to teams & managements
• Strong analytical & critical-thinking skills and teh ability to focus on details as well as teh big picture
• Team player and adapt to rapidly changing environment & carry on tasks with minimal supervision
• Take personal responsibility to deliver on test commitments and ensuring all Defects resolution

TECHNICAL SKILLS

QA/Software Testing Tool: HP Quality Center/ALM, JIRA, Bugzilla, HP QTP/UFT, Test Rail, TFS, Postman

Language & OS: Windows 7, Windows 8, Windows 10, macOS, VBScript, HTML, SQL, Java, J2EE, C, PHP, ASP.NET, .NET, CSS, JavaScript, Ruby

Cross Browser Testing: Internet Explorer, Firefox, Safari, Opera, Google Chrome, BrowserStack

Database & Network: Oracle, SQL, MS SQL Server, TCP/IP, HTTP, FTP, Telnet, SMTP, SNMP

Microsoft & MiscTools: MS Office, MS SharePoint, MS Visio, MS Projects, MS Outlook, Skype, SnagIt, XenDesktop, XenApp, Bitbucket

PROFESSIONAL EXPERIENCE

Quality Assurance Analyst

Confidential, MO

Responsibilities:

• Reviewed project documents and specs to create Test Cases & Test Scripts for Web and Mobile apps
• Participated in requirement & design review sessions to evaluate requirements from a test standpoint
• Documented defects in HP ALM/QC and Jira and evaluated priority of defect based on impact levels
• Participated in release/sprint planning activities and Daily Stand-up Meetings as QA PoC
• Utilized various modules of HP ALM to gather & write requirements, and design & execute Test Cases
• Designed and executed Test Cases for My Mercy and Mercy QuickPay using HP ALM/QC
• Created reports of test execution and defects status for management from/within HP ALM/QC
• Enhanced Automation Framework, reusable Test Data using HP UFT/QTP with offshore team
• Performed manual & automation testing against FAD - Find a Doctor & Mercy QuickPay
• Performed Mobile testing on various handheld devices and tables - iPhone, iPod, iPad, Android, Fire
• Reviewed test automation coverage with Development team to assure proper regression coverage
• Helped QA Manager setting up Test Beds for Mercy QuickPay prior to Automation
• Prepared reports and analyses on Test Results from various modules of HP QC/ALM
• Maintained functional test cases and test data for Mercy QuickPay Regression Suite
• Actively participatory in grooming user stories to develop acceptance criteria for Manual Test Cases
• Defined and tracked quality assurance metrics such as defect densities and open defect counts in Excel
• Created Mobile Test Cases to perform Smoke, Regression and Usability Testing for MyMercy apps
• Reported issues with steps to reproduce, expected and actual results using HP Quality Center (QC)/ALM
• Created and maintained RTM for proper mapping and coverage of Test Cases to Use Cases

Functional Test Analyst

Confidential, FL

Responsibilities:

• Attended review & technical meetings throughout SDLC in Agile/Scrum dynamic environment
• Participated in project-wide reviews of requirements, system architecture and detailed design documents
• Used HP QC/ALM to TEMPeffectively log & communicate Defects with details to Developers
• Performed SIT and Regression Testing against OHANA FAP (Find a Provider) portal
• Performed Regression, and E2E Testing based on Use Case & User Stories of OHANA Web Portal
• Created and maintained all QA documentations including Test Cases and Test Results in MS SharePoint
• Designed tests for Data Warehouse/ETL source of data extraction and business transformation logic
• Provided hands-on assistance to identify and resolve issues from SIT Testing of OHANA Health Plan
• Created and submitted test execution reports to QA Lead and management
• Coordinated with onsite and offshore team members to manage and contribute to daily team workload
• Served as PoC for HP ALM/QC troubleshooter and solving escalated technical issues
• Executing Test Scripts to validate workflow scenarios of Enrollment form functionality and usability
• Developed Manual Test Cases and Automated Test Scripts for OHANA Health Plan
• Wrote and executed SQL queries to validate ECHP Online Member Eligibility Verification Portal
• Provided status updates based on Regression run and End-to-End Testing of OHANA Web Portal
• Used HP QC/ALM for designing & executing Test Cases, and logging and tracking Defects

Manual Tester

Confidential

Responsibilities:

• Analyzed functional specs for various web and mobile projects to perform Manual & Mobile Testing
• Performed Manual & Cross-browser Testing on functional and non-functional web reqs in TestRail
• Performed functional, regression and usability testing on mobile apps and web user portals
• Coordinated with offshore & UAT teams and communicating test coverage via WebEx and Slack
• Increased test coverage by adding new features to existing test repository
• Worked with QA, PM, and SMEs for developing TEMPeffective Regression Suite for testing cycles
• Created & executed HP QTP/UFT Test Scripts for various front-end and E2E scenarios
• Developed SQL queries for data validation of Online Check out against Database
• Reported test execution status to management by analyzing data from HP QC/ALM & Zephyr
• Wrote & executed complex SQL queries against RDBMS - Oracle for e-commerce and healthcare projects
• Performed Functional, Regression, SIT and UAT Testing after builds and deploys
• Wrote and maintained Test Plans and Test Cases using HP QC/ALM for Web and Mobile apps
• Executed Test Cases and Test Scripts based of schedule stated in Test Plan and Project Plan
• Prioritized QA tasks based on scope and risks of projects and ensure meeting testing milestones
• Enhanced automated Regressions Suites and scheduled for nightly runs
• Performed Manual Testing by running test cases & provided feedback to teh development team
• Performed User Acceptance Testing (UAT) with Subject Matter Experts (SME) and Beta users