SUMMARY

• 9 years of professional experience in technology driven roles. International Software Testing Qualification Board (ISTQB) foundation level certified, a Software testing professional with four years of experience as a Quality Assurance Analyst in industries like Banking, Insurance and Publishing domains.
• 4 years of extensive experience as a Software Quality Analyst with HCL Technologies
• Additional 5 years of experience as a technology trainer of programming languages
• Master of Computer Applications and ISTQB - foundation level certified
• Proficient in all stages of Software Development Life Cycle (SDLC) and Software Testing Life Cycle in Agile and Waterfall test models
• Experience in designing Test Cases, Test Scenarios, Test Scripts and Test reports of manual test
• Very good experience in manual testing performing Regression Testing, System Testing, User acceptance Testing and Smoke Testing
• Worked independently and also as part of the core team in the production environment as a test analyst to test and validate issues in the production
• Experience to test and validate billing, invoicing systems and report generation software functions of Pearson Technologies, USA
• Handled software functions of banking systems in areas of wealth management, capital markets
• Recognized for raising highest number of high priority defects for testing banking systems
• TEMPEffectively participated in understanding business requirements and coached inmates in understanding test scenarios
• Proficient in project planning tasks and assuring on time deliverables with customer service orientation
• Responding to Request for Changes and performed impact assessment
• Good experience in Defect Life Cycle Management tools like, HP ALM, JIRA
• Experience in Manual, Black Box/White Box/Gray Box testing of applications on Windows environment
• Exceptional team player with ability to liaise and engage with cross functional teams of project managers, business analysts, developers and test team members to meet business objectives
• Managing stakeholders to update them about the status of project
• Experience developing and executing PL/ SQL queries for backend validations
• Ability to lead a team and strive towards success accompanied by strong interpersonal skills
• Experienced in preparation of status reports like Test summary report and Test execution status report
• Prepared test related documentation like requirement traceability matrix
• Enthusiastic, noledge-hungry self-starter, eager to meet challenges and quickly assimilate the latest technologies, skills, concepts, and ideas

TECHNICAL SKILLS

Testing Management Tools: HP ALM, Jira

Web Technologies: HTML, SQL

Operating System: Windows

Software Testing Models: Agile, Waterfall

PROFESSIONAL SUMMARY

Quality Assurance

Confidential

Responsibilities:

• Develop test plans outlining requirements to be tested, coordination of team accountabilities and provide completion status updates
• Test Design, test case writing and execution and actively involved in defect cycle management
• Conduct user acceptance testing in pre - production environments, ultimately driving zero defects for deployment
• Partner with IT and Marketing counterparts to identify, investigate and resolve defects
• Continually deploy and validate changes to existing offers and products outside of scheduled IT pricing releases
• Participate in monthly IT repeatable pricing release to validate production deployment changes
• Lead root-cause production defect investigations to close revenue leakage and/or implement prevention gaps
• Assisting students in making projects in programming languages like Java, Visual Basic, HTML
• Planned and delivered lessons to incorporate differential learning needs
• Coached and trained inmates on programming languages and MS - Office

Test Analyst

Confidential

Responsibilities:

• Progressed from a junior analyst to senior analyst in the same project based on outstanding performance
• Analyzed the billing, invoicing and bill generating systems of Pearson Technologies, USA
• Understanding and analyzing the requirement document and came up with all possible scenarios, prepared test suite, and executed them
• Worked closely with the business to understand the data flow of the application under test
• Constantly interact with the development team for clarifications and demos
• Wrote and executed manual test cases and prepared test data
• Writing and executing test cases during System Testing, Smoke Testing, Sanity Testing, Regression Testing
• Identified as test analyst to worked independently in the production environment to test and validate production issues in billing software function
• Reporting production issues to business teams and performed impact assessment for request for changes in the production environment and thereby updating project plans
• Collaborated closely with development and project management teams to ensure testing protocols are met
• Organized the noledge transfer sessions for understanding of the business requirements to the newly joined team members
• Defect reporting to internal development team using HP ALM
• Preparation of UAT test cases and UAT testing
• Defect analysis and defect management during testing life cycle
• Played an active role in developing traceability matrix and testclosure reports
• Responsible for preparing detailedtestanalysis reports of testing results and made recommendations to management
• Ensured the timely delivery of different testing milestones and followed proper defect tracking and management

Confidential

Wealth Management Software functions

Responsibilities:

• Analyzed and reviewed system delivery specifications, system requirement analysis and both functional and technical system design documents
• Collaborated test effort with project SME to understand and prioritize system testing efforts.
• Created test scenarios, manual test cases and test data for carrying out the test execution process
• Execute manual test cases and maintain test results.
• Awarded for raising maximum number of high priority defects in HP ALM for testing banking systems
• Worked closely with the cross functional teams by participating in daily status calls to understand business needs from end user perspective
• Performed Smoke, Functionality, System and User Acceptance Testing
• Worked extensively on JIRA for logging and reporting of defects and communication of same to business and developer
• Identify defects in multiple environments and throughout all phases of the development lifecycle and ensure that development groups address all open defects in a timely manner
• Assisted in the analysis of current processes and propose recommendations for process improvements
• Actively participated in project team meetings as required
• Completed weekly time tracking per the established deadline
• Prepared Traceability Matrix to show the test coverage requirements vs. test cases
• Understood the legacy systems used by client ensuring transfer of important data to new application
• Actively participated in retrospective sessions to reflect and continue with good practices and implement necessary improvements to be incorporated for future deliverables
• Performed impact analysis to understand the areas effected by changes in business requirements and updating test cases accordingly
• Performed regression testing during production support and reported production issues to stakeholders
• Extensively used SQL queries for database querying and generating test reports