SUMMARY

• 10+ years of strong IT experience in Testing, Automation, Maintenance and Production Support projects. Expertise in banking, finance and communications domain, with excellent problem solving and interpersonal skills and an innate desire to take up new challenges and learn new things every day. Proficient in handling following tools and technologies
• Proficient in Test Automation using UFT (Formerly QTP) and Selenium Tools.
• Experience in Automating Web Application Testing using Selenium WebDriver with TestNG framework
• Writing Test cases using Element locators, WebDriver methods, Java programming features and TestNG Annotations
• Understands Quality Engineeringand QA to QE transformations
• Strong quality assurance experience in leading and delivering of largescale web based, mainframes and web service - based projects.
• Expertise in writing and executing test plans, test specifications and test cases; reviewing application requirements documents and design specifications; identifying defects and writing defect reports.
• Expertise in requirement analysis, review and translating them into test cases and creating RTM
• Expertise with SOAP UI testing and checked teh logs.
• Expertise in Test Management tools including dashboard reporting using ALM, Zephyr for Jira
• Expertise in different testing techniques, Functional, Integration, Regression, End to End
• Developed QA Metrics, status reporting and taking necessary actions
• Experienced in Mobile Application, Web services, Web Application testing, Cloud bases application.
• Coordinated with teh Project owners, system engineers and business team members for requirements gathering & test scoping.
• Proven ability to work in a highly organized and effective manner with strong interpersonal skills dat enable me to influence and communicate effectively.
• Handled effective knowledge transition sessions to facilitate new team members on applications, domains and project processes.
• Worked with Agile, Kanban and waterfall methodologies.
• Experience using query tools for Oracle, DB2 and MS SQL Server to validate reports and troubleshoot data quality issues.
• Excellent communication and presentation skills, ability to work independently or as part of a team or leading a team.

TECHNICAL SKILLS

Languages: C, C++, Java, VB, NET, ASP, SQL,PL/SQL

Web Technologies: ASP, HTML, DHTML, Java Script, VB Script, XML

Testing Tools: Quality Center /Test Director, Quick Test Pro, Win Runner, Load Runner

RDBMS: Oracle 9.0/8.x, DB2, SQL Server 7.0, MS-Access

Hardware: IBM Compatible PCs, Terminal Emulators, Pentium PCs, Intel based machines

Reporting Tools: Test Director/Quality Center, PVCS Tracker, and Clear Quest

Operating Systems: Windows 98/NT/2000/XP/VISTA/7, Linux, Solaris, Unix, AS400

PROFESSIONAL EXPERIENCE:

Confidential

Test Coordinator

Responsibilities

• Application delivery using Manual and Test Automation methods for IBM client CIBC.
• Worked as Sr.QA for CIBC currency applications (Compass, TrackPoint, ICom, Cassier Central Toronto and ATMREC)
• Involved in managing scope, planning, estimations and tracking of teh project
• Developed Test Plan to test different applications.
• Coordinated with Cross functional, Project and offshore teams for successful delivery
• Performed different testing including System testing, Integration testing, Regression,smoke, sanity and UAT.
• As a single point of contact for testing, executed teh entire program of Testing/QA with team
• Scope include study and analyze teh requirements based on available documentation andclient interaction, defining Test strategy/approach,
• Test Planning and estimationsmonitoring and participating in test case development and test execution
• Created integration and system level test cases including database testing.
• Design, generate and maintain teh Test Data studying teh business cases
• Participated in leadership calls to provide status to various customer stake holders and IBM management teams
• Execution of test cases using ALM tool.
• Reviewing test cases written by teh QA team
• Assigning task to teh team
• Participation in conference call, defect tracking meetings.
• Provided sign-off for application quality

QA Analyst

Confidential, Scarborough, ON

Responsibilities:

• Participated in an Agile/Scrum methodology to deliver high-quality software releases every 2 weeks through Sprints
• Tested newly built native apps(Scotiabank) Customer apps, Solution apps and Pin Pad apps in iPad
• On-boarding new customers and issuing different type of Day to Day accounts/Saving Accounts and Credit cards with credit approvals
• Worked on Kiosk application for branch in creating Appointments for customers and officers.
• Test responsive websites and mobile applications using multiple devices and browsers
• Experience using Agile methodologies such as Scrum and/or Kanban
• Test Case design, Execution, Reporting, Traceability using Jira.
• Testing teh middleware services using SOAP UI 5.2.
• Used assertions for validating teh response in SOAP UI.
• Executing Selenium Test Cases and Reporting defects
• Onboard Sole/Joint customers in customer Apps
• Added checking and Saving account in solution Apps to New and Existing Customers
• Linked scotia card to new customers in solution Apps
• New pin setup/Change pin and Forgotten Pin setup for teh Scotia card in Pin Pad Apps
• Applied extensive knowledge in testing positive and negative conditions
• Attended daily Stand-up meeting Attended defect status meeting
• Worked closely with Dev and BA to resolve teh issues very quickly.
• Used Jira for defect tracking Used confluence for Epic/Stories/task/subtask
• Tested Customer apps, Solution apps and Card and Pin apps in English and French
• In every release, during sprint planning meeting, identified teh scenarios dat can be automated or not like teh scenarios related to pin pad functionality, printer related, and driver license related scenarios could not be automated.
• Given walkthrough to Production team on every release.
• During sprint planning phase, designed teh automation scripts dat would cover E2E scenarios
• Designed various positive and negative scenarios dat covered many checkpoints on many important screens
• Designed automation scripts in a way dat would cover maximum functionality of teh application in optimum number of scripts
• Identified data requirements for automation upfront, raised data requests to various backend teams
• Set up teh data in automation sheets and made them ready for execution during every sprint
• Since it was a Hybrid Framework, data was placed in excel sheet depending upon teh type of data e.g. customer information, employment information, accounts information etc.
• Also, since this framework also had keywords, designed scripts in an efficient and effective manners by quickly using teh pre-existing keywords present in teh excel
• These keywords contained many important functions like clicking on object like link, button etc., setting up text edit field etc.
• Handled Selenium locators in an effective manner so dat less XPATH related could be used as XPATH are most vulnerable of changes during execution. Instead used other reliable locators like id, name etc.
• Integrated teh report generation process from Selenium to Extent server Econvergence server would then take manual reports from HP ALM and automation reports from Extent Server. Hence, set up teh reporting in an effective manner.
• Coordinating with Offshore team on daily bases and having weekly scheduled meeting with them.
• Tested Card pin setup on ATM machine
• Created personal, non-personal and dual customer cards for testing pin pad functionality.
• Tested application in IST and UAT Environment.
• Tested different card types like regular scotia card, momentum scotia card, scene scotia card and passport scotia card.
• Tested driver license scan on iPad to pull customer profile
• Accessibility testing -invert colors and Voice Over on iPad for Customer app,Solution app and Card and Pin app.
• Connected Mobile printer to iPad for testing print Document functionality.
• Attended Sprint planning meeting using Poker cards for story estimation
• Performed mobile testing on teh cloud network.

Confidential

Sr QA Analyst

Responsibilities:

• Reviewed teh external design document and business requirement document and created test scenarios and test cases.
• Created test cases based on business requirements and processes, in line with defined workflow's and use cases
• Assisted with teh test planning, test preparation, scripting, and test execution according to defined best practices, standards and procedures
• Conducted peer analysis of test cases dat ensured all requirements had been covered Monitored s/w testing, defects, prepared statistics and reports on code quality
• Reported defects to teh development team and worked with them to re-test once defects are fixed
• Attended weekly defect meeting to discuss teh status of teh defects
• Issued English/French USD Drafts in Teller machine(FFT) for Sundry Session, Customer Session, Pinned Session.
• Verified daily Issued Drafts information with teh AFT Files after teh Batch Run.
• Worked on TKS Command Prompt for Depositing USD Amount.
• Creating Accounts and issuing cards by linking through Personal Accounts, Business Accounts and all type of other accounts.
• Passbook printer, Receipt printer, Network printer testing with FFT
• Reported and tracked defects using HP Quality Centre
• Interacted with teh developers and business analysts to provide inputs on defects and re-testing
• Responsible for providing Daily and Weekly Status reports to teh management
• Performed functional testing for various transactions related to deposit, Withdrawals, Cash Advancement, Transfer, Bill payments, and link with Business Accounts or Day to day checking account
• Involved in IST & UAT by executing UAT test cases and assisted end user to perform backend testing
• Provided status reports to teh management on daily basis
• Execute English/French test cases in Windows XP and Windows 8.1
• Worked with SOAP UI testing and checked teh logs.
• Prepared test Matrix.
• Attended daily touchpoint meeting.
• Assigned task to teh team and given daily status to teh manager.

Confidential

Sr QA Analyst

Responsibilities:

• Analyzed and reviewed teh external design document and created test scenarios, test cases and test data
• Created new customers, accounts, and products such as Credit Cards
• Validated and verified teh Functionalities on IST and QAT environments
• Executed teh test cases and maintained teh documentation of test results
• Reported and tracking teh defects using Quality Centre
• Linked teh business requirements with teh test cases using ALM
• Attended teh Business, and defect status meetings and assisted in retesting teh defects
• Provided weekly status update to teh team lead / manager
• Deposited USD,CAD and GBP currency using FFT and TKS
• Execute English/French test cases in Windows XP, Windows 8.1 and Windows 7
• Walkthrough and defect report meetings Periodically.

Confidential

QA Analyst

Environment: Internet Explorer, HP QC 10 & 11(HP ALM), Window XP & 8.1, MFD’s, Java, Oracle, WebIR, Shared View, Microsoft Outlook.

Responsibilities:

• Reviewed teh external design document and business requirement document and created test scenarios and test cases.
• Walkthroughs and Defect report meetings periodically.
• Conducted teh Manual Testing on FFT and Intra-link.
• Issued English/French USD/CAD Drafts and Money Orders in Teller machine(FFT) for Sundry Session, Customer Session, Pinned Session and Non-BNS Customer Session.
• Verified daily Issued Drafts and Money Orders information with teh AFT Files after teh Batch Run.
• Worked on TKS Command Prompt for Depositing USD and CAD Amount.
• Creating Accounts and issuing cards by linking through Personal Accounts, Business Accounts and all type of other accounts.
• Passbook printer, Receipt printer, Network printertesting with FFT
• Reported and tracked defects using HP Quality Centre
• Interacted with teh developers and business analysts to provide inputs on defects and re-testing
• Responsible for providing Daily and Weekly Status reports to teh management
• Performed functional testing for various transactions related to deposit, Withdrawals, Cash Advancement, Transfer, Bill payments, and link with Business Accounts or day to daycheckingaccount
• Involved in IST & UAT by executing UAT test casesand assisted end user to perform backend testing
• Provided status reports to teh management on daily basis
• Execute English/French test cases in Windows XP and Windows 8.1

Confidential

QA Analyst

Environment: Internet Explorer, HP QC 10 & 11(ALM), Window XP & 8.1, MFD’s, Java, Oracle, WebIR, Shared View, Microsoft Outlook.

Responsibility:

• Reviewed user requirement specification Design document and Functional Specifications of teh application and developed Test Plans and Test Cases and Procedures
• Analyzing manual business process
• Involved in developing Test Strategy, Test Plan, Test Scenarios and detailed Test cases in HP Quality Center
• Certified Branch Scanning & Printing MFD’s with English and French Language
• Create Personal & Non-personal Customer through New Account Process Management Take over Review eForm
• Responsible for Planning, design, creating and maintaining scripts for functional and regression testing using HPQC
• Uploading Test Scripts into Quality Center and attaching teh deliverable documents
• Experience testing in Smoke, Functional, System, Positive, Negative, Regression, Black Box and User Acceptance Testing (UAT)
• Performed validation tests to ensure dat teh developed functionality meets teh specification prior to UAT testing
• Perform Regression testing after retesting teh defects to make sure teh fixes do not have any negative impact on teh application
• Log defects into Project Development via HP QC to track teh issues encountered during teh testing
• Perform build acceptance testing whenever there is a new code drop to make sure teh application is ready to perform regular QA testing

Confidential

QA Analyst

Environment: Internet Explorer, HP QC 10 & 11(ALM), Window XP & 8.1, MFD’s, Java, Oracle, WebIR, Shared View, Microsoft Outlook.

Responsibilities:

• Responsible for Test Planning, Execution and Analysis of Scotiabank Web Portal for Safety Deposit Box project
• Performed manual testing considering teh base line of developed test plan and test cases. Manual Testing were performed for teh execution of large number of test cases, which included teh testing of teh basic functionality of teh Safety Deposit Box on Intralink web portal & Forms Free Teller(FFT)
• Created Test Plan, Test Scenarios, Test Case, Defect Status Report
• Performed Test Planning and Test Management using Quality Center 10.0
• Identified teh Test data based on Test scenarios and Test cases and mapped teh test data to test cases
• Performed Sanity, Ad-hoc, Functional, Regression, Integration, End to End and User Acceptance Testing on Scotiabank Web portal application, Forms Free Teller for Safety Deposit Box
• Performed Test Management and Defect Management using HP Quality Center,
• Interacted with developers and QA Team lead, Senior QA to Identify and resolve technical issues by Participating in writing teh Test cases, Scenario's, workflow list, e forms. According to teh BRD.
• Walkthroughs and Defect report meetings periodically.
• Executed test cases before and after bug fixes for each build for User acceptance testing.
• Responsible for providing Daily and Weekly Status reports to teh management.
• Involved in IST & UAT by executing UAT test cases and assisted end user to perform backend testing
• Provided status reports to teh management on daily basis
• Created personal, non-personal and dual customer cards for testing application.
• Tested application in IST and UAT Environment.

Environment: SDLC, Microsoft outlook, Java, Java Script, J2EE, UNIX, Oracle, XML, MS Access, XML, Microsoft SharePoint 2007, Microsoft Excel, Web Sphere 6.0, Oracle 10g, Quality Center 10.5, Toad, Crystal Reports

Confidential

Software Engineer

Responsibilities:

• Technical resource to customize, develop, test and deploy.
• Worked on SPORD report
• Worked on creating new alerts
• Worked on Invoice Register Report
• Worked on Custom AMR Sales Order Cancellations by Customer
• Worked on BI Publisher Reports with multiple templates for Invoices and purchase Order reports based on Different OU
• Responsible for code release management.
• UTD,CMD and TD Documentation.
• Developed and customized complex reports according to teh business requirements in teh areas of PA and AR
• Developed Intercompany Report; Project Transactions Report; Copy Invoice Form; Copy invoice form report changes; Outbound Interfaces - Extraction Views
• Involved in Unit Testing and Functional Integration Testing.
• Responsible for code release management. Created patches/mega-patches for all teh objects

Confidential

Software Engineer

Responsibilities:

• Developed and customized complex reports according to teh business requirements.
• Provided System Integration test plan for project.
• Involved in Unit Testing and Functional Integration Testing.
• Conducted User Acceptance and System Integration Testing coordinating with multiple system users.
• Developed PL/SQL package dat generates and FTP teh LSP XML files for different countries like Iceland
• and RussiaPost Go-Live support.

Confidential

ORACLE APPS QA Analyst

Responsibilities:

• Reviewed teh BRD, Functional specification, Technical Design Documents
• Actively participated in developing QA standards, processes, and procedures for application, documentation and training teh users.
• Involved in developing in Test Scenarios, Test cases and responsible for executing teh Test Scripts
• Imported Scripts in Quality center
• Tested Pre-Auto invoice and Post-Auto invoice process in ERP
• Tested invoice creation, receipt creation, credit-memo creation, debit-memo creation functionalities
• Attended teh daily status meeting, weekly status meeting and reported teh status.
• Worked on SAF (Sales Adjustment Form) to create adjustments in invoices.
• Tested TAX only disputes in Sales Adjustment form functionality.
• Tested OM, AR process attached with Soft hold customers
• Create teh data which is needed for testing teh reports.
• Manually performed Back-end testing by writing SQL queries intoed.
• Log teh defects in Quality Center and worked with development team to resolve teh same.

Confidential

TECHNICAL CONSULTANT

Responsibilities:

• Involved in Requirements Analysis, Design, Data Mapping and Client Interaction.
• Designed and developed Order Import Process through Loading data into standard interface tables and Standard Order Import Program.
• Scheduling and monitoring teh daily Order Process, Processing order from Legacy system to Oracle.
• Debugging and fixing teh issues for missing mandatory data in daily order processing
• Designed and developed Pre-Auto invoice process to populating Receipt method, Sales Tax
• Scheduling and monitoring Auto invoice Import Program for all operating units.
• Fixing teh production issues in Order Processing and Invoice Processing.
• Adhoc requests like Holding Invoice from Importing into Oracle or Printing .
• Scheduling & monitoring Third party ( Relizon ) Invoice printing program
• Debugging & Fixing Invoice printing Program like data issues.
• Co-ordinatingrelease managementactivities like Check-In code in CVS, Co-ordination with Team members & DBA team for any release to Production as per teh SOX Compliance.
• Unit Testing of teh deliverables
• Preparation of AIM documents like MD70