PROFILE SUMMARY:

• QE Supervisor/Manager for the Bill pay product on Transact side (L3, Stabilization and Enhancements)
• QA Assurance for Service Assurance, Trouble Ticketing Systems, Confidential for all BMC Remedy Applications and Fault and Performance Management and Enterprise Data warehouse through ETL testing
• Certified Scrum Master (CSM) by Scrum Alliance and experience on successfully delivered Agile projects
• Experience in Fault Management using Netcool and Performance Management of Network devices in OSS
• Experience to Test cases writing, test case execution, test data set up/management, Test Automation using UFT/QTP, Selenium and performance testing using Load Runner
• Experience in tracking and acting through metrics and KPI driven SLAs
• Quality assurance for OSS and Network Infrastructure testing IVVT and governing CIT.
• Experience with SQL/PLSQL, Oracle, SOAP UI, Parasoft SOA, SOAP SONAR, REST APIs (GET, PUT, and POST), Bus tester and Tibco tester, Load Runner, Jmeter.
• Quality assurance for Data Warehouse Business Intelligence ( Confidential ), ETL testing with SQL/PLSQL procedure automation and testing with Informatica
• Knowledge of STLC and SDLC life cycle with Waterfall, Iterative, Agile methodologies and establishing Test Center of Excellence
• Sound Knowledge and experience inData Warehousing concepts. Analyzed Source Systems, Staging area, Metadata, Schemas
• Experience in testing using Risk Based testing, Test Virtualization, SOA architecture, Static testing, Pair - wise testing, SOAP, REST, GET, PUT, POST web methods
• Experience in IPTV Set Top Box(STB) Testing(Ethernet, HPNA & Wi-Fi), Mobile App (TVE) testing, STB Automation Tools Witbe
• Experience in testing for iOS, Android phone TV everywhere PRISM application. Tested iPhone, Samsung Galaxy 3 and 4 etc.
• Quality Assurance/Testing for Infra OSS project in NGA (Next Generation Access) which includes Fibre To the Cabinate (FTTC) and FTTP
• Knowledge of SDN and NFV concepts
• Quality Assurance and Scripting for mobile device application Mobile View which uses BREW technology and resides on the mobile stations to collect statistics, GPS information of the network.
• Quality Assurance for the iSCP (International Service Control Point) project having responsibilities like Test planning, Test Execution, Test Reporting for SS7 based Telecom networks
• Testing experience and analyzing business and functional requirements for SIGTRAN, SS7 based telecom applications like iSCP, DNC.
• Good Knowledge of Payment industry like bill payments online, IVR payments and POS EMV.
• More than 13 years of experience in Design, Development and Testing of Networking /Telecommunication and Mobile computing applications
• Worked as Test Manager/Test Lead for OSS and Service Assurance projects which supports the operator and managed a team of 25 people.
• Worked as Test Lead and managed team of 3 people working on Mobile view application which resides on mobile phones to collect statistics
• Worked as Test Lead and managed team of 2 people working on different products like iSCP (International Service Control Point) and PM (Provisioning Management) and DNC (Do not Call) using technologies like SS7, SIGTRAN and IN
• Worked as a Team Member for developing and designing of SS7 based replay tool used to regenerate AIN and IS41D messages like production environment

AREAS/APPLICATIONS:

• Payment/Financial Industry
• Quality Engineering for Bill payments product which includes front end to user and Client side application transaction settlement through various payment methods like Credit card, Debit card, ACH, Echeck etc. Testing of Settlement, Funding Reports, All transaction reports, look up parameters for online web payments, IVR payments
• Telecom and Networking
• Trouble Ticketing and OSS Service Assurance and Fulfilment applications experience
• Testing Mobile Applications which work on BREW technology and collects network statistics, GPS to debug issues in the CDMA and UMTS network
• SS7 Architecture based International Roaming Gateway SCP (iSCP)
• ETL/ Confidential testing knowledge for testing staging, master and Red shift environment
• Operations Support Systems (OSS) for Service Activations and Service Assurance applications like Performance Management, Fault Management, Trouble Ticketing Management
• Set Top Box(STB) Testing(Ethernet, HPNA & Wi-Fi), Mobile App (TVE) testing, STB Automation Tools like Witbe
• Next Generation Access to test FTTC/FTTP network in convergence with OSS
• Development of CLI, which is the Command Line Interface, used for configuring the layer 2 and layer 3 switches.

SKILLS:

Languages: C, C++, PL/SQL, JAVA, VB 6.0, ASP

Technologies: OSS, SS7, MGTS, TCP/IP, SIGTRAN, IN, SIP, CDMA, IS41D standards

Special Software/Tools: MGTS, HP QC/ALM, QTP/UFT, Selenium, Infra OSS, SOAP Sonar, Bus Tester, Load runner, Jmeter, SOA Test, SOAP, REST web services, Tibco bus tester, Mercury Test Director, Rally, Jira, Bugzilla, Test Track Pro, Wind Catcher, EFS explorer, TOAD, Test Virtualization, ETL testing, GET, PUT, POST

Databases: ORACLE, SQL Developer, SQL Server, PL/SQL

PROFESSIONAL EXPERIENCE:

Confidential

QE Manager/Supervisor

Responsibilities:

• Test Manager/Lead responsibilities for creating test plans, test data management, Test execution. Test script writings, Test Management of System Test team and responsible for quality delivery of different projects related to Enhancement to Product and then L3 tickets and stabilizations for the product.
• UAT testing, Support, Data creation, Other responsibilities includes Test Summary Creation, producing metrics for the Releases, Controlling budgets and putting right resources on to the Product demands.
• Automation and Manual test management using Selenium. Managing Metrics, budgets, QE resources and their assignments in Clarity.
• Reporting to QA management and Directors and VPs.

Confidential, Atlanta

Test Manager/QA Lead

Responsibilities:

• Test Manager/Lead responsibilities for creating test plans, test data management, Test execution. Test script writings, Test Management of System Test team and responsible for quality delivery of different projects related to Customer Accounts, Address, Equipment etc.
• Dealt with customer data which was extracted, transformed and loaded for analytics later by applying Confidential and Informatica concepts.
• Other responsibilities includes Test Summary Creation, working as a Managed Service Lead to manage Client interfacing

Confidential, Denver

Test Manager/QA Lead

Responsibilities:

• Test Manager/Lead responsibilities for creating test plans, test data management, Test execution.
• Test script writings, Test Management of System Test team and responsible for quality delivery of different projects related to Network Inventory Consolidation, Operations Automated Event Management, Digital Dialog, hosted VOIP, Self Service Portals etc.
• Assigning work to team members, Test planning, Defining test scope for OSS systems.
• Dealt with customer data which was extracted, transformed and loaded for analytics later by applying Confidential and Informatica concepts. Testing Wired & wireless STB’s as functional, Interops & regression.
• Testing the functionality of the Ericson client during various releases.
• Provisioning the Devices and Setup the Accounts through Prism Manage website tool co-ordinating with different vendors, Testing Mobile apps like TV Everywhere in IOS and Android devices.
• Automating using Witbe, Test Summary Creation, working as a Managed Service Lead to manage Client interfacing

Confidential, Denver

QA/Test Lead

Responsibilities:

• Test ETL process implemented for the Data-warehouse.
• Verify and validate the transformations & mappings applied for the tables.
• Implement automation in the area of validating transformations to reduce manual effort in testing Validate the table structure for dimensional precision and Metadata Validate data integrity and data population for all the tables which are subjected to change as per the requirement.
• Performed data validation by forming complex SQL queries.
• Validate Informatica parameter files & session files
• . Validate all the workflows and related jobs, debug for failures and notify development for any deviation.
• Validate the various business rules implemented in the transformations.
• Validate the jobs scheduled for batch processing.
• Support UAT testing, by completing data loads and jobs processing on UAT.
• Test Summary Creation, working as a Managed Service Lead to manage Client interfacing

Confidential, Denver

QA Manager

Responsibilities:

• Managing test team of Infrastructure E2E teams and governing CIT processes for quality deliverables in to E2E by controlling defects slippage in to IVVT.
• Involved in transforming processes and KPIs to monitor the performance of CIT teams.
• Assigning work to team members, Test planning, Defining test scope for OSS systems. Co-ordinating with different vendors, Test Summary, working as a Managed Service Lead to manage Client interfacing

Confidential

QA Lead/Project Lead

Responsibilities:

• Leading testing team for Infra OSS project consisting of 15 people working for Next Generation Access (NGA) domain.
• Responsibilities include testing FTTC & FTTP OSS solution E2E with all of the web interfaces for components tested for E2E flow across different lines of businesses and interfaces for different vendors.
• It also includes testing of infrastructure devices used to provide FTTC and FTTP network solutions for faster broadband services.
• Assigning work to team members, Test planning, Defining test scope for OSS systems. Co-ordinating with different vendors, Test Summary, working as a Managed Service Lead to manage Client interfacing