SUMMARY

• Results - driven software quality professional with more than 13 years of experience leading software quality projects, while striking a balance between time, cost, quality, and risk.
• Committed to working creatively with people throughout an organization to get things done on a tight timeline with limited resources.
• Proven skills to effectively analyze and coordinate execution of test plans and strategies to achieve extraordinary level of software quality that exceeds business objectives.
• Experienced across a variety of industries including healthcare, financial, auditing, insurance, and retail.
• Excellent organization and communication skills with a reputation for multitasking and solving problems in fast-paced environments.

TECHNICAL SKILLS

• UFT
• Quick Test Pro
• Quality Center
• ALM
• Load Runner
• Rally
• JIRA
• Rational Robot
• Rational Test Manager
• Rational Clear Quest
• Team Foundation Server (TFS)
• Citrix
• Selenium
• C C++
• SQL
• VBScript
• HTML
• JAVA (J2EE)
• .NET
• XML
• Windows
• UNIX
• Linux
• DOS
• MAC
• Word
• Excel
• PowerPoint
• MS SharePoint
• Visio
• MS 365
• Microsoft Dynamics CRM 2011 and 2016
• Microsoft Azure Cloud
• MS SQL Server 2005/2000/7.0/ 6.5
• Oracle 10g/9i
• DB2
• MS Access and MySQL

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Project Test Lead

Responsibilities:

• Managing and leading QA team members, delivering on an average 8-10 projects in a monthly release cycle
• Main tasks include requirement analysis, test strategizing, test cycle planning, estimation, test plan review and test execution review.
• Set up the testing environment to check the compatibility of the MS Dynamics CRM Application with different browsers including IE, Firefox, Safari, and Google Chrome.
• Established and reviewed QA sign off criteria, software builds and test process with scrum team.
• Leading cross Line of business groups for designing test approaches and managing the end-to-end testing for MS Dynamics CRM application for Hurricane Sandy.
• Reviewed automation test scripts developed by team and worked through to execution.
• Customized UFT Scripts with Parameterization, Check Points, Library Files, Regular Expression.
• Designed Data Driven Framework for testing key workflows using UFT.
• Conducted bi-weekly meetings with QA members to track QA task progress, mitigated risks, took corrective actions, resolved issues with parties involved and escalated as needed.
• Set up the testing environment to support Android and iOS Mobile platforms for testing Mobile applications on emulators and devices.
• Created and executed SQL Queries involving multiple tableusing join statements and validated it against Web-UI
• Identified and documented application faults and recommended required modifications to the CRM, Web, and mobile applications to meet project specifications.
• Ensured the acceptance criteria (UAT) was met for each product increment at the end of iteration
• Facilitated the resolution of testing roadblocks, ensured execution of QA deliverables and guided team members on Agile standards and best practices
• Leading issue triage meetings with scrum team to plan defect fixes for sprints by reviewing defect priority and severity with Product owner.
• Set up the testing environment to support Android and iOS Mobile platforms for testing Mobile applications on emulators and devices.
• Identified and logged new defects through TFS
• Provide subject matter expertise to set QA direction for different Business User applications.
• Created standards and templates for test estimates, test plans, test schedules, and test summaries, ensuring consistency and enabling reuse across software releases.
• Effectively balanced management responsibilities with hands-on testing activities.

Confidential - Basking Ridge, NJ

Sr. Quality Assurance Test Lead

Responsibilities:

• Analyzed Business Requirements Document and system specifications to identify test requirements.
• Created Test Requirements Specification documents, Test plan and Test Result documentation.
• Designed and implemented the overall automation framework for Web based applications by using Selenium/WebDriver and TestNG.
• Integrated Mobile automation testing frameworks (Android/IOS) into WebDriver automation framework
• Experienced in enhancing the QTP scrips by inserting VBScript functions and Checkpoints
• Defined automation test strategy/test plan for GUI/API test automation using QTP
• Set up the testing environment for Web and Client/Server application to check compatibility on different platforms (Windows, Mac OS), browser versions (IE, Firefox, Safari and Chrome) and Mobile Devices (iOS, Android, Windows Phone).
• Worked creatively with project stakeholders, development, release engineering, and documentation to deliver multiple releases.
• Managed, mentored, and trained onsite, remote, and offshore (India) test teams.
• Developed and implemented basic metrics to track progress and measure test results, facilitating the on-time delivery of projects with valuable insight into release quality.
• Prepared the Test Strategy, Test Plan, and schedule for each release and led the team through multiple test phases that included: feature/function, integration, regression, install/uninstall/upgrade, and compatibility
• Created QA SharePoint to document test artifacts, release details and documentation for archive and audit purposes.
• Adapted and implemented Agile testing processes that enabled the identification of defects earlier in the SDLC, where they were typically less expensive to address
• Regularly interact with management and product owners on project status, priority setting and sprint timeframe
• Reduced test time and number of defects caused by late code arrivals by 60% with new branching strategy
• Achieved 2-day turn on bug fixes by managing defect backlog, prioritizing 20 defects per day.
• Decreased test time by 35%, collaborating with Test Automation to plan effort for each release.
• Balanced management activities with hands-on testing activities.

Confidential - Murray Hill, NJ

Sr Quality Analyst Test Lead

Responsibilities:

• Worked with PMO for planning and estimating efforts - providing inputs on functional requirements, implementation options, resource optimization, phasing strategies, and level of effort estimates
• Reviewed customer feedback to accommodate their evolving requirements and supporting their UAT test efforts.
• Lead on site and off shore QA teams for planning and managing test executions.
• Worked with external vendor for automation tool licensing, cost and compatibility with existing infrastructure.
• Centralized the maintenance of virtual test environments, reducing maintenance costs and test environment issues.
• Formulated the automation strategy and drove the effort to automate regression testing, resulting in greater test coverage, reduced costs, and improved time-to-market
• CreatedAutomation Scripts (VBScript)in the sprints and stored them in theTest-Planmodule ofQualityCenter.
• UsedGlobal/Local - Test/Action ParametersandData-Sheetsto createdata-driven testing.
• Enhanced the tests by creatingstandard auto-logging functionsto capture and append the logs to the test run.
• Enhanced the QTP scripts by doingunit testingon the scripts before creating scenario based tests inTest-Lab Moduleof Quality Center.
• Led issue triage meetings with scrum team to plan defect fixes for sprints by reviewing defect priority and severity with Product owner
• Administered and maintained Quality Center including creating projects and users, customizing workflows, and training the entire organization of users.

Confidential - Woodcliff Lake, NJ

Sr. Quality Assurance Lead

Responsibilities:

• Lead cross Line of business groups for designing test approaches and managing the end-to-end quality life cycle of technology sponsored projects for Client-server and Web applications.
• Implemented QTP QC integration for test execution
• Led, mentored, and trained onshore and offshore 3rd party (India) test teams.
• Configure test environment and create strategy for product development and certification.
• Supervise development of SQL-queries/procedures for database and backend testing.
• Manage script creation for regression and stress testing using Load Runner and QTP.
• Use Clear Quest for repository, reporting and tracking bugs, and providing updates on resolved bugs.
• Created standards and templates for software testing deliverables, ensuring consistency and enabling reuse across software releases
• Prepared test phase schedule and determined resourcing cost estimates.
• Facilitated the resolution of testing roadblocks, ensure execution of QA deliverables and guiding team members on Agile standards and best practices.

Confidential - Latham, NY

Sr. Automation Test Engineer

Responsibilities:

• Developed a comprehensive Automation Regression Suite that is executed at the end of each sprint.
• Test Execution and Scheduling from Quality Center
• Execution of smoke tests on each build using QTP and reporting the results to management
• Performed integration testing & data validations using QTP for various interfaces.
• Performed database testing to test data migration from different test environments.
• Test data mappings and changes as per the requirements.
• Developed utility scripts in QTP to export data from different database tables to Excel
• Involved in performing functional, system, usability, ad-hoc, regression and user acceptance testing.
• Conducted Defect Management Meetings to identify issues and to clarify the defects and their impact to the user on a daily basis.
• Served as a Subject Matter Expert on Automation and provided mentoring to other QA resources.

Confidential - Merrimack, NH

Sr. Quality Assurance Test Engineer

Responsibilities:

• Analyzed business and system requirements, including impact analyses on existing systems to develop test case, test strategy, test plan and test scripts for Client-server, Web and Mobile business applications.
• Defined automation test strategy/test plan for GUI/API test automation using QTP
• Created Test cases, scenarios, defect tracking and reporting using Quality Center
• Designed and Implemented the overall automation framework by using QTP
• Trained team members for QTP, VB Script skills, and the automated framework
• Performed data validation to verify the accuracy of the data item.
• Mentored, supervised and trained in hands-on of test equipment and test setups.
• Performed Functional testing, GUI testing, System testing, Database (Mainframe) testing, Regression testing, Integration testing, Ad-hoc testing and Web services (SOA) testing.

Confidential - Purchase, NY

Quality Assurance Test Analyst

Responsibilities:

• Analyzed system requirements specifications, developed Test Strategy, Test plans, Test Cases, Test Data for manual testing of the functionality, GUI, Compatibility, usability and User Acceptance of the application
• Created methodologies and processes for the collection and analysis of data for ensuring software, systems, and product quality.
• Performed Ad-hoc, Smoke, Functional, Acceptance, System, Integration, Usability and Regression testing during different stages of application development.
• Customized QTP Scripts with Parameterization, Check Points, Library Files, Regular Expression.
• Designed Data Driven Framework for testing key workflows using QTP.
• Designed and developed Keyword and Data Driven automation framework
• Linked detected defects during automation to requirements and test scripts using Quality Center.