SUMMARY

• Goal oriented and dynamic QA Lead with 9+ years of extensive experience in the “Information Technology” industry which includes analysis, design and execution of manual and Automated testing for client/server, ERP (Microsoft Navision), mainframe, Sales Force, E - Commerce CRM (Customer Relationship Management), CMS (Content Management System) and web -based applications in various domains like HealthCare, Logistics, ERP, E-Commerce and Finance.
• A committed team player, out of box thinker, quick learner, passionate about quality, excellent analyzer and problem solver, customer focused, self-motivated with great attitude and communication skill.
• Excellent understanding on and experience in full lifecycle testing parallel to all SDLC phases
• Well versed in test design techniques and methodologies
• Expertise in Agile project Management
• Test planning and implementation
• QA requirement elicitation, analysis and documentation
• Understanding BRD, SRS/FRS and Use cases
• Developing traceability matrix
• Designing effective test scenarios and cases and test execution
• Effective bug reporting
• Collaborating with developers with required shade of discreetness and diplomacy
• Test automation using Gerkin/Behat, HP Quick Test Professional, HP ALM
• Developing and implementing quality risk management plan
• Understanding and analyze existing process and suggest improvement
• Excellent client management

TECHNICAL SKILLS

Software Testing Methodologies & Model: Software Testing Life Cycle and, Agile methodologies

Type of Testing: Manual and automated testing

Estimation Techniques: Complexity based Testing Techniques System Testing, Regression Testing, Exploratory Testing, and User Acceptance Testing (UAT)

Tools: Bugzilla, Jira, HP Quality Centre 9.2, Quick Test Professional, MS Visio, IBM Rational Clear Quest, HP ALM, TOAD

Operating System: Windows 9X/XP/NT/2000/VISTA/7/8, DOS, UNIX.

PROFESSIONAL EXPERIENCE

Confidential

System Integration Test Analyst

Responsibilities:

• Developed Test plan, End to End High-Level Systems Integration test Scenarios for FMS/3 Application
• Understanding The City of New York’s Advantage Financial Management baseline product which includes procurement process, General Accounting, Budgeting, Accounts Payable, Accounts receivable and fixed assets
• Involved in analyzing the requirements and understanding production volumes for New York City’s Financial Management System- Budget and Accounting
• Created, Reviewed and updated Test Scenarios, Test Cases and Test Data for XML interface testing
• Running queries against databases to verify the correctness of XML response
• Created and Executed Asc files that will be used as input in creating time sheets in Inter Fund Agreement(IFA) system
• Prepared and Executed Test Cases for Functional and Integration testing for Payee Information portal(PIP) of City of New York
• Verified Accounting transactions and the Budget postings in the associated tables for the General fund and Capital Fund.
• Created Traceability matrix to keep track of changes in requirement to that of the testing efforts.
• Document request/response XML's test procedures and functional/technical findings from the test run.
• Worked on Web Service calls validation using Smart bear’s SOAP UI tool, XML and JSON parsing included in the project
• Created whole test framework for further test creation and execution using HP ALM
• Worked on distributed test automation execution on different environment as part of Continuous Integration Process using
• Responsible for maintaining test Scripts for regression and functional testing using Testing Framework
• Involved in Agile-SCRUM model of delivery and played a key role in resolving the issues faced
• Identified high-level requirements for documenting detailed business requirements.
• Developed Test plan, End to End High-Level Systems Integration test Scenarios for FMS/3 Application
• Validated Business Objects(BO) reports for Accounting and Budget Applications
• Validated Business Objects(BO) reports using SQL queries against database
• Tested applications and documented results and bugs including documentation of information useful in the debugging process
• Involved in preparing Test Plan and Test Cases based on business requirements
• Monitor daily disbursement and full cycle running in the test environment and assist in trouble shooting a batch jobs
• Defects Reporting and Web Services Test Results Reporting through ClearQuest and HP ALM
• Conduct performance testing and coordinate monitoring as joined activity - DBA and application developers monitoring the server health.
• Analyze test results and prepare detailed Performance Test Reports including the recommendations.
• Provide regular and timely updates into the Applications Team
• Co-ordination with the Application system owners, development team and Business and CoE resources ensure the successful end to end testing and subsequent Go-Live of these application into the Production environment

Environment: FMS3/2, Oracle, Java, AIX, SAP BO, XML

Senior QA Analyst/ QA Lead - Sales Force

Confidential

Responsibilities:

• Analyzing and understanding the System Test Requirements using the given BRDs
• Involved in reviewing Use Cases and other functional requirement documents for testability
• Worked with Business analysts to create strategy, test plans and test cases for all releases.
• Developing functional scenario and Integration test cases
• Prepare test cases for the testers from the specifications in order to test the application in a structured manner and validate it
• Preparing the Traceability Matrix, Test Results, Test Reports Documents
• Involved in Functionality and Regression Testing, performed positive and negative testing of the application for identification of bugs after fixing of errors in each subsequent build during the process of development
• Test Management using “Team services
• Ensure team reports are submitted on time and to the appropriate level of quality and detail
• Escalate Risks and Issues to the Technical Applications Lead
• Liaise with third party integrators and ensure any changes in design are shared
• Ensure dependencies outside of the program are delivered effectively
• Ensure all the relevant supporting resources are in place for all the planned activities within the Program plan including testing cycles.

Environment: Sales force- CMS, MY SQL, Web services, Team Services, CRM

Confidential

Senior QA Analyst/ QA Lead

Responsibilities:

• Understanding the complexity of functionalities
• Providing Test Estimates based on System test requirements
• Designing Test Strategy
• Maintain/Organize Requirement Traceability Matrix
• Create and Review Test scenarios and Test cases
• Perform Functional and Regression testing
• Monitor Test Execution progress and manage issues during test execution
• Running Reports for the clients for tracking
• Providing Daily status on the defects raised during test execution
• Coordinate with Client Managers, Business Analyst and Developers
• Creation of user manual for the business users of the system
• Test Management using “Test Track.
• Co-ordinate the testing activities with three vendors in three different locations.

Environment: .Net, MY SQL, Web services, Test Track, Biometric Identification system

Platform QA Lead

Confidential

Responsibilities:

• Understanding the complexity of functionalities
• Platform level testing of new features & bugs across 5+ different brand sites, on PC, tablet, and/or mobile
• Writing new & update existing automated tests using Gerkin/Behat syntax
• Working with engineers & producers to identify scenarios to test
• Understand holistically how features & bugs fit into the overall platform and flag additional scenarios to test and the additional features/enhancements that may be beneficial
• Provided detailed QA feedback with exact steps to reproduce, URLs, current result, & expected result
• IM, phone call, and screen share with engineers to clarify bug reports together, and develop rapport with engineers
• Testing all work in current sprint with 24 hour turnaround time and emergency bug fixes immediately
• Attending weekly meetings where features & bugs are reviewed

Environment: PHP, MY SQL, Eclipse, PerlGem, DrupalGem, Bugzilla, Jenkins, Gerkin/Behat

Confidential

QA Lead

Responsibilities:

• Facilitated requirement gathering sessions with the business users to gather business requirements and documented them for review by both business and technical team members.
• Involved in the creation of test plans, test cases and test strategy based on the functional and non-functional requirements and then linking them to maintain Requirement Traceability Matrix
• Involved in peer review of the documents with the Drupal Developers, Business Managers and Team Leaders
• Performed time to time reviewing and updating of test cases as per the requirements
• Performed Manual testing, Compatibility testing and Regression testing, reported bugs in Bugzilla
• Prepared Validation document according to the standard template provided by the client
• Prepared user manual and drafted FAQ for end-users

Environment: PHP, MY SQL, Eclipse, Drupal 7, Ubercart, Bugzilla

QA Lead

Confidential

Responsibilities:

• Analyzing and understanding the System Test Requirements using the given BRDs
• Involved in reviewing Use Cases and other functional requirement documents for testability
• Worked with Business analysts to create strategy, test plans and test cases for all releases.
• Developing functional scenario and Integration test cases
• Prepare test cases for the testers from the specifications in order to test the application in a structured manner and validate it
• Preparing the Traceability Matrix, Test Results, Test Reports Documents
• Involved in Functionality and Regression Testing, performed positive and negative testing of the application for identification of bugs after fixing of errors in each subsequent build during the process of development
• Used Bugzilla to track and report system defects and bugs
• Conducted Weekly Defect Review meetings to communicate the Project status to the stakeholders.
• Involved in Process Improvement initiatives and provide Daily and Weekly status reports
• Imparting functional knowledge to the team
• Interacting with the Developers, Managers on the problems related to business process and functionalities

Environment: QTP 10.0, Load Runner, SQL Server 2008, .Net 4.5, JSON, JAVA Scripts, Flash

Confidential

Senior Software QA Analyst

Responsibilities:

• Involved in requirement elicitation and requirement documentation
• Created business requirement document, RTMs, test cases, use cases, user manual and training deck
• Involved in executing test cases and test scripts. Performed Manual Testing in Web-based and Mainframe Applications
• Involved in DF creations and Performing SF corrections in OEC
• Involved in Preparing the 837 files and implemented the mandatory changes
• Verification of the claims in CIS and MHS
• Involved in backend testing, wrote SQL queries directly to the database
• Tracking the claims
• Tracking the results in the Quality Center 9.2 and reporting the system Bugs
• Generated Summary and Error Reports
• Responsible for weekly status meetings showing progress and future testing efforts to the QA Manager.

Environment: Manual Testing, Quality Center 9.2, TPS, Mainframe, COBOL JCL, DB2 Database, Windows server 2000,IBM Rational Clear Quest

Senior Software QA Analyst

Confidential

Responsibilities:

• Preparation of Test Plan, Testing Approach documents and Test Reports
• Interacting with the client on the problems related to business process and functionalities
• Identifying functional scenarios for developing test cases
• Verification of test cases and gap analysis
• Worked with development team to ensure testing issues are resolved on the basis of using defect reports
• Suggesting any necessary changes/corrections needed for the test cases / business process
• Helping the automation team in understanding business functionality
• Managing day-to-day and weekly activities related to Project Management.

Environment: Manual Testing,.NET, JAVA, Web Services, Tomcat, SQL Server 2000, Bugzilla, MS Projects, UNIX, Windows XP, IBM Rational Clear Quest.

Software Tester

Confidential

Responsibilities:

• Prepared Use Case Diagram using MS Visio and the documents
• Developing Test Cases based on Business Requirement and System Requirements Specifications
• Participated in test script review and approval sessions
• Participated in creation of Traceability Matrix
• Identified re-usable scripts for building the automated regression test suite
• Manual and automated test case execution
• Performed Data Validation Testing, Black Box Testing and User Acceptance Testing
• Participated Daily Test Activity Defect Status Meeting
• Work independently and Co-ordinate with development team and Business team
• Regularly maintaining and updating the internal trackers like the release tracker, issue tracker, defect tracker

Environment: ASP.Net 3.5 with SQL Server2005 as Backend, C# Visual Studio 2008, JavaScript, Quality Centre 9.2, Microsoft Excel, VB script, Win NT/2000

Software Tester

Responsibilities:

• Gathering and analysis of product requirements and technical requirements.
• Develop Test Cases based on Business Requirements and Technical Specifications.
• Execution of Test Cases Manually and Automated the basic flow using Quality Center.
• Participated in creation of Traceability Matrix.
• Hands on with extensive SQL queries and populate tables according to the functional and specifications.
• Analyzed back end logic and run test scripts
• Validate the business functionality using UAT Testing
• Work independently and Co-ordinate with development team and Business team.
• Reporting the defects through Defect Management tool Quality Center.
• Regularly maintaining and updating the internal trackers like the release tracker, issue tracker, defect tracker

Environment: Silver light, HTML, QTP, Quality Center 9.2, VB Script, Unix and Windows 2000.

Software Tester

Responsibilities:

• Interact with the users during the requirement gathering phase whenever possible
• Analyzing and understanding the application using the given BRDs, FRDs
• Worked with Business analysts to create strategy, test plans and test cases for all releases
• Developing functional scenario and Integration test cases. Prepared Test cases for Point of sales and CRM Modules
• Interacting with the client on the problems related to business process and functionalities
• Involved in Functionality and Regression Testing
• Preparing the Traceability Matrix, Test Results, Test Reports Documents
• Involved in Preparing the User Manual and drafted FAQ for end-users

Environment: Dynamics NAV 5.00, C/AL, Bugzilla, SQL Server 2005, UNIX and Windows 2008/2012.