SUMMARY:

• Over 20 years of experience as a IT QA Automation Leader, Advisor, Architect & Consultant, SDLC, STLC, Cloud Computing, SOX and PCI Compliance for the IT COE across various clients.
• Business Analysis, Use Case Creation, Testing & QA area covering the following: Testing Methodology & Process implementation, as per LC lifecycle. Creation and development of Testing/QA Strategy, Test Plans, Test Design for manual & automated testing.
• Review project and program governance standards to identify potential risks that could impact projectschedules and costs, and identify deviations from the adopted STLC process & methodology within the organization that covers Waterfall, Agile, ISO 9001, C level 1 - 5.
• Mitigate the risks involved in upgrades and implementations - before these risks affect your business from a QA management standpoint.
• Audit processes to ensure they are properly implemented and produce the desired effect adhering to the organizations QA initiatives & directions. Work to improve effectiveness of processes.
• Develop the QA comprehensive test strategy, test plans, and test cases. Review and critique QA (Manual & Automated) plans and procedures.
• Identify and segregate QA Tools - that are COTS products and Open Source which can be leveraged in an appropriate manner, taking into account the cost & effectiveness.
• Interface with cross-functional teams within the organization as well as with outside vendors. Thoroughly experienced in collaborative development and institution of business systems impacting over all business that strives for customer relationship management.
• Implement QA tools that deliver performance & diagnostic solutions for ERP, REST, JSON, SOA Architecture and WSDLs.
• Skilled leader with expertise in Software Testing life-cycle management, standard QA procedures and policies, and process improvement. Dialog with users and match business processes with application logic that pass through the STLC governance.
• Drive inefficiencies from business processes; participate in cost reduction efforts. Coordinate project development efforts in relation to continuous improvement.
• Ability to adapt plans to changed priorities/deadlines, focusing on customers’ needs that cover:

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

QA lead Automation/Architect

Responsibilities:

• Analyze existing business process and identify the mapping to SAP ISU-CRM business process flow.
• Documenting the process flow (as needed) for manual testing & identifying which scenarios can be automated (yes/no).
• Identifying a automated testing strategy for SAP CRM (that is getting transitioned into from a legacy CRM platform) & mainframe billing.
• Requesting collaboration to streamline & identify test d Confidential that is needed for manual test cases and validation. Preparing a spreadsheet that will be a ‘Live’ document of the ISU - Electric & Gas scenarios based on SAP CRM flow.
• Identified 15 major scenarios that have be manually tested in SAP ISU - CRM area and then prepared for automation using worksoft certify (as per priority & timelines). Need lot of groundwork to be done.
• Tested solo with 1 test id & non-reusable d Confidential (contract is frozen) for the Gas connection & switching scenario.

Confidential, TX

SAP QA Manager

Responsibilities:

• Create a world class QA Team for the TCOE.
• Initiate and Implement QA Testing Process and Agile methodology based on best practices.
• Leverage inter departmental SMEs and other resources for business requirements gathering and information gathering for QA Testable requirements and Traceability.
• Initiate process and hire QA resources to be part of the TCOE team.
• Review HP QC - Roadmap and implementation process to form the QA landscape and processes that will be the QA governance towards forming the world class TCOE team.
• Review existing QA scenarios across Orders and Contract management, Sales & Distribution (), Finance function (), PS, and QM modules of that leverage d Confidential from various external systems and identify any gaps and modify any existing processes to suit QA Deliverables.
• Integration and testing of business d Confidential with Hadoop, extraction and SQL queries for integrated testing. Verify queries using SQL for BigD Confidential Analytics platform. Validation of d Confidential across 10 Hadoop Clusters.
• Created a presentation deck to showcase POC for BigD Confidential Tools: BIG D Confidential /BI tools such as TABLEAU, and CLOUD (Amazon AWS, AZURE), which were identified after initial short listing.
• Validations for HP AppSystem for Apache Hadoop integrated stack,
• Testing and Dashboard statistics for the ability to link the Hadoop Distributed File System and Hadoop applications with HP’s other major BigD Confidential tool (Amazon AWS).
• Validation of d Confidential for Hadoop - HDFS, HBase, Hive, and leverage ETL d Confidential store.
• Integration testing with REST architecture, that integrates with SAP PI and Informatica, with connectivity to Terrad Confidential (EDW - Enterprise D Confidential Warehouse)
• Application level computation for Hadoop.
• Manage the existing CAPEX projects worth $74Million - that may be scalable to $92Million and team size of 51 (onsite, offshore, remote site & global) on onsite-offshore-remote-and nearshore model.
• Take concrete action and QA deliverables and design the QA roadmap - that will later used for QA metrics and Dashboard reporting.

Confidential, Frisco,TX

SAP QA Lead

Responsibilities:

• Oversight of Implementation team consisting of Functional leads, Testing leads and other contractor resources those are responsible for testing the various 612+ applications and /non- interfaces along with defining and manage the QA Framework & Best Practices (from ISO 9001, C level 1-5 and Kaizen)
• Review of QA Resources, inter-department budgets for procurement of key QA assets and needs for the resources along with assessments, that are needed.
• Assignment of BRD review for Testable requirements, creation of IA document, creation of Requirements traceability matrix, Test Strategy and Test plan creation as per company template format, LOE for Test planning & test execution activities.
• Reviewing of QA status with team via HP QC Analysis view and SQL queries to generate real time update, metrics and tolerances.
• Identification of key defects that are blocking or hampering progress during test execution phase, mitigation and identification of the resolution process.
• Reporting of QA status to EQM and management on a daily basis, and especially during last few weeks before release, it is multiple times during the day in coand center meetings.
• Responsible for Process Quality Documents (PQD) and Process Improvement Documents (PID).
• Key involvement in Financials and reporting to target EQM (Enterprise Quality Management) team and teams. Establish special configuration and update practices as needed for Quality Processes.
• Responsible to evaluate Quality Audits and testing process for various revenue accounting and TAX related projects that are handled on an onsite-offsite-offshore model.
• Use existing PM tools for project tracking, planning coordination & management activities.
• Involved in 8 QA projects worth about $45.4 Million & successfully launched them.
• Escalate potential issues too top management for getting approvals and ramp-up. Engagement & Client’s QA Process building activities.
• Manage resource assignments, LOE for manual & automation resources who are based onsite, offsite, offshore locations.
• Work with my Web & QA team to define specific, measurable, and achievable goals.
• Lead the definition, implementation, and maintenance of standard QA processes, methodologies, tools and templates.
• Provide best practices and leadership consultation on test strategies, methods, and best practices.
• Leverage Salesforce Integrated survey tool great for creating basic surveys and have the d Confidential automatically tracked in salesforce, send a survey link out in your mass email and combine the two great services. Send email blasts, google adwords advertising for telecom, include url directing leads to online form, collect form d Confidential and track in salesforce, create an automatic notification in salesforce and send it back to user.Ensure the assignment rule is set that delegates a task and email notification to me for validations.
• Leverage Salesforce D Confidential Aggregation, that will be for validation of marketing d Confidential, that comes in from mobile devices,ipads and iOS devices.
• Future plan to integrate facebook and other social media, for contacts within Salesforce using the salesforce connector.Faceconnector is a mashup that pulls Facebook profile and friend information into Salesforce CRM.
• Define, track, and drive progress towards the quality objectives for client projects or the department as a whole that helps in showcasing my QA analyst/testers value additions towards various projects (functional, regression, smoke, performance & automation) testing areas.
• Lead and drive the definition, preparation, and execution of testing strategies for Functional, System Integration, Performance and User Acceptance test phases according to the defined QA framework and methodologies (Agile).
• Escalate lifelines to EQM management &Lead Testing toll gate reviews along with any type of issuance that is needed (especially for environment issues).
• Manage regular meetings and maintain progress reporting and defect tracking and resolution along with discussions on DSR, WSR and MSR reports.
• Creation of template for lessons learned document that is needed and leveraged once the test execution process is completed and entire team reviews the items via counicator and discussions.
• Actively monitor and prioritize testing workload of matrix team to ensure quality results are delivered on time and within budget(LOE).

Environment: SAP ECC 6.0, ARIS, SAP TAO, VBScripting, QTP/UFT, HP TAO, BPCA, Hana, SQL Server 2008, SQL, Crystal reports, Visio, Quality Center, Primavera (PM Tool for project planning activities).ConoccoPhillips, Bartesville, OK