SUMMARY

• Software Test Lead with over 14+ years of IT industry experience with focus on Quality Assurance, Business and Systems Analysis.
• Extensive Experience in SDLC, Agile, Waterfall, Scrum, DevOps, SAFe and Lean Methodologies.
• Strong Knowledge in Manual Testing, Database Testing, Web - Services, SalesForce, Automation and QA Processes.
• Specialized in building competent teams from grass roots and successful timely delivery of large projects.
• Extensive experience in building, leading and co-coordinating a team in an Onsite-Offshore model.
• Strong Knowledge of Unified Functional Testing (UFT).
• Strong Knowledge in Automation Tools like Selenium, Cucumber.
• Strong knowledge of Hadoop, Hive.
• Experience with Continuous Integration (CI) and Continuous Delivery (CD).
• Experience in Backend and Database testing using SQL server and Oracle.
• Experience in testing Web services, APIs testing using SoapUI and Unix.
• Having diverse experience in Telecommunication, OSS & BSS Domain
• Experience across multiple types of testing like Functional, Component, Integration, System, Blackbox, Regression, UAT etc.
• Expert in handling CRM, Billing, Rating, Account Receivables, Collection, POS, SRM applications of billing system.
• Expertise in developing Test Estimations, Test Plans, Test Cases/Scenarios, Test Procedures, analyzing Test Results and Test documentation and Test Metrics.
• Excellent communication and presentation skills including listening and observation, interviewing/questioning, meeting facilitation and writing skills.,
• Specialized in Defect triage and prioritizing.
• Author - Contributing Articles on Software Testing on “SoftwareTestingHelp.com”.
• Excellent team leadership and management abilities with effective communication and problem-solving skills.

TECHNICAL SKILLS

Database Tools: Oracle11g/9i/, Toad, SQL developer

Quality Assurance Tools: UFT, QTP, TDP, ALM HP Quality Centre, Mercury Test Director 8.0, Jira Manager, PVCS, Rally (Agile), Test-Link, Confidential Rational Clear Quest, Ration Quality Manager, Soap UI, Confidential Internal Tools.

Operating Systems: UNIX, Windows, MS Office Excel, Word, and Access.

Billing Systems: Confidential Enabler & Ensemble, Arbor OM/BP v8.1, Cerillion Billing System

CRM Tools: Siebel, Confidential CSM, CRM and Cerillion CRM Plus, Salesforce

PROFESSIONAL EXPERIENCE

Confidential

Software Test Lead

Responsibilities:

• Test Lead - Managing a large team in offshore and onshore and coordinating all QA Activities.
• Planning and allocation of work to resources, Tracking Progress, helping team for issue resolutions, review progress and push for closure
• Total Test management for Progression and Regression and tracking activities to completion and managing Issues and Risk that occur during the Pre and Post Upgrade testing.
• Schedule Preparation, Module Allocation, Reviews on Test Process, Client Interaction, Verify Status Reports
• Providing estimates based on initial scope and requirements
• Conducting project walkthroughs and meetings involving various leads from Development, QA and Technical Support team
• Conducting Status Calls, Defect Calls, Handover Calls and Demo calls with Client.
• Writing job descriptions, Review resumes, Interview
• Defect Prioritization and Triage

Confidential

Adv. System Analyst

Responsibilities:

• Leading the Testing Effort
• Client Interaction
• Preparation of Test scenario / Test Cases in Quality Center for System and Regression testing and maintain the test cases in Quality Center.
• Handling internal and external status calls.
• Conducting Internal and External Reviews.
• Integration, System Testing and Regression Testing of the application.
• Defect Tracking and reporting.
• Preparing Test Package and Test Summary Report.
• Imparting trainings to new joiners.
• Attending the Handover and Status Calls.
• UAT Support

Confidential

Senior Software Test Analyst

Responsibilities:

• Test Lead
• Preparation of Test scenario / Test Cases for System and Regression testing.
• Handling internal and external status calls.
• Conducting Internal and External Reviews.
• Integration, System Testing and Regression Testing of the application.
• Defect Tracking and reporting.
• Preparing Test Package and Test Summary Report.
• Attending the Handover and Status Calls.
• UAT Support
• Preparing Learning Guides for various modules.
• Imparting Training to the new joiners.

Confidential

Sr Subject Matter Expert (Lead Tester)

Responsibilities:

• Focal Point / Test Lead
• Preparation of Test scenario / Test Cases in Quality Center for System and Regression testing and maintain the test cases in Quality Center.
• Handling internal and external status calls.
• Conducting Internal and External Reviews.
• System Testing and Regression Testing of the application.
• Defect Tracking and reporting.
• Preparing Test Package and Test Summary Report.
• Imparting trainings to new joiners.
• Conducting the Handover and Status Calls.
• UAT Support
• Client coordination.
• Prepared Knowledge Base - Prepared Quick Learning Guides for all the Enabler modules.
• Chief Coordinator for Automation Team to Automate Data Creation Scenarios.
• Involvement in developing Internal Knowledge Base.
• Prepaid MAT (Sanity) guides and Result Verification guides with SQL Queries for upcoming product Version.

Confidential

Software Test Engineer

Responsibilities:

• Lead Tester - leading a team of 3-4 people
• Requirement Study and Understanding
• Preparing Impact Analysis, Test Plan and Test Strategy
• Writing manual test cases in Test Director
• Identifying and creating the test data required for the tests
• System Testing of the application
• Regression Testing of the application
• Defect Tracking and reporting
• Preparing Test Report
• Client coordination - attending Triage calls.
• Impart Training to the new joiner’s in the project.