PROGRAMMER / ANALYST Resume

SUMMARY:

Information Systems professional and MBA graduate with an extensive record of achievement in providing solutions for government and commercial industries, including healthcare, financial services and insurance. Skilled in project coordination and communicates clearly as a liaison between technical and business professionals. Analytical troubleshooter who collaborates with others to assess challenges and develop client - centric solutions.

TECHNICAL SKILLS:

Applications: PC Microsoft Office (Word, Excel, PowerPoint, Outlook, Access,Visio); IBM Control Desk, Service Manager, tVI, Mainframe TSO/ISPF, JES3/2, CA-7, JHS, SDSF, Endevor, Changeman.

Languages/Scripts: PC Java, MicroFocus COBOL, Realia COBOL; Basic; Mainframe IBM ASM, COBOL, DB2, IMS, CICS, Easytrieve, Quikjob, IBM JCL and Utilities.

Operating Systems/Servers: PC Windows, SQL Server 2000, NetWare; Mainframe MVS, OS/VS

Databases/Information Management: IMS, VSAM, DB2, SQL,Access, SPUFI, QMF.

Mainframe Tools: DFSORT, Xpediter, IBM Debug, IBM File Manager (IFM, FMI, FMD, IFA),.

PROFESSIONAL EXPERIENCE:

Confidential

PROGRAMMER / ANALYST

Responsibilities:

Design, develop, and test application programs written in COBOL, IMS, and DB2 for a major healthcare processing company.
Develop applications in all phases of applications systems analysis and design (SDLC).
Analyze systems specifications and develop applications to support information systems processes.
Prepare detailed specifications from which complex programs are written.
Formulate scope and objectives through research to develop or modify complex systems.

Confidential

PROGRAMMER / ANALYST

Responsibilities:

As a member of MTA Production support team for the North America division, I resolved daily production issues in COBOL, IMS, DB2, and IBM ASM programs on many separate virtual platforms. I also maintained entries in audit software application (IBM Control Desk) for incident and problem resolution, change control, and asset lifecycle management.
Proficient with CA7 job schedules, dependencies, requirements and resources. Also considered an EZTRIEVE subject matter expert.
Analyzed, designed and wrote the entire IMS and DB2 regression procedures for commercial credit card processing, for a major credit card processing company, within a 5 month time frame.
Produced and delivered fully tested computer programs and job streams from business requirements and program specifications on time, and according to specifications.
Wrote detailed program documentation, addressing operational and program discrepancies on schedule, within prescribed limits, and in accordance with client requirements and departmental standards.
Provided estimates of work effort and impact of projects and tasks.
Assumed on-call responsibilities.
Resolved production issues and assisted senior programmers with their daily assignments.
Designed, created and delivered detailed, complex program specifications, mastering the programming process in both development and production support situations.
Analyzed and interpreted financial statements.
Created operational, cash and capital budgets.
Wrote Java programs specifically focused on business applications. Applied Java programming tools, developing applications and applets that take advantage of web and Internet capabilities.
Examined organizational behavior concepts and focused on development of inter- and intrapersonal dynamics in relation to achievement of company goals. Studied and developed techniques required to implement organizational change.
Collected, organized, analyzed, interpreted, and presented data through descriptive and inferential statistical techniques.

Confidential

Programmer / Analyst

Responsibilities:

Analyzed functional requirements for support of USPS job schedules, identified existing problems, and enhanced existing COBOL and CICS programs through all phases of development.
Created test scripts and handled individual planning, case development, execution, and regression and system tests in multiple environments.

Confidential

PROGRAMMER / ANALYST

Responsibilities:

Gathered requirements and developed enhancements to existing financial services applications, producing complex accounting reports.

Confidential

PROGRAMMER / ANALYST

Responsibilities:

Supported legacy Annuity Leverage System (ALS), including managing insurance policy modifications, data warehouse extracts, QA testing, and product implementation/maintenance.

Confidential

PROGRAMMER ANALYST

Responsibilities:

Multinational information technology equipment and services company
Supported Blue Cross/Blue Shield, maintaining existing Claims Processing applications.

Confidential

PROGRAMMER / ANALYST

Responsibilities:

Multinational banking and financial services corporation
Coordinated projects while adhering to stringent deadlines.
Rebuilt real estate tax structures for entire mortgage portfolio, for 4 service centers, and developed reporting programs.

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