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Quality Analyst - Test Lead Resume

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Mountain View, CA

SUMMARY

  • Diversified resourceful and innovative experience in Software Web Testing and leading, Test Quality Assurance in domains like Workers compensation Insurance, Health Insurance, Healthcare Industry which includes Medicare, claims and health plans using Agile methodology.
  • Experience in testing Web - Based Application using HTML, CSS, Soap UI Web services.
  • Experience in Scrum meetings, Sprint testing using Agile Methodology .
  • Experience in handling complex projects from Test Management prospective.
  • Expertise in carrying out Functional Testing, UI Testing, End to End Testing, System Testing, and Integration Testing & Regression Testing of Web based applications on Windows & Solaris/UNIX environments.
  • Worked on Digitial Ocean and Rackspace using Jenkins.
  • Excellent Understanding of Business workflows and Functional specification document.
  • Experience in quality project Management and relationships wif internal and external customers.
  • Managed Business workflow for processing payments to different health carriers by consumer.
  • Involved in Manual (Black Box) execution and improvisation of all stages of Software development Life Cycle (SDLC) right from Inception, Design, Development, and Testing through Implementation.
  • Reading XML, Changing Tags for successful execution using Soap UI.
  • Experience in generating edi files for carriers using Winscp.
  • Production support troubleshooting issues after release.
  • Manual Black box testing wif Policy Administration and TIBCCO experience.
  • Team Coordination onshore/offshore Model using sprint and Agile methodology.
  • Creating test Scenarios and test scripts for testing activities and helping team to Understand business and Test scenario execution.
  • Manual testing, Web services using SOAP UI and Data Management.
  • Experience in testing RESTClient API and test tools/frameworks.
  • Experience in Muti threading and single threading Account Transfers to check performance for integration testing between systems.
  • Expertise in writing SQL queries in Oracle SQL developer and MS SQL Server 2008/2010.
  • An advocate of automation who understands that there are proper times to apply an automation strategy, and there are situations when manual testing is advantageous.
  • Experience in testing tools for front end and backend database queries using SQL2008.
  • Expertise in gathering functional requirements, writing Test Scripts, developing Test cases, Test procedures, Test Strategies, Test Plans, formulation of Test Assets & Strategies.
  • Strong communication, analytical, interpersonal, presentation & leadership skills.
  • Experienced in SDLC Methodologies like Waterfall, Iteration, RUP (Rational Unified Process), Agile, Testing Methodologies in a fast paced environment.
  • Extensive experience in test cases and defect tracking tools like HP Quality Center, Clear Quest, Bugzilla, Trac tool JIRA and Rally.
  • Proficient in the use of HP Quality Center for developing and executing automated and manual tests.
  • Adaptable to work both as a team member as well as independently. Ability to proactively comprehend problems and resolve them wif minimal supervision.
  • Self-starter wif can-do attitude, a strong sense of ownership and Proven at quickly ‘getting inside’ new concepts.
  • Production issues using Run deck, creating CRR and helping customer wif various issues encountered after release.

TECHNICAL SKILLS

Testing Tools: Manual Testing, Rally, Trac tool, Quick Test Pro 6.5/8.2/9.1, HP Quality center 10.00, Clear quest, JIRA, DB Visualizer, Jama, Run Deck, Editor online ( json), WinscpQA/Testing-Black box, Integration, Functional, System, End to End, Regression, Acceptance, Compatibility, User Acceptance, Alpha, Beta Testing, Agile Testing Methodology using different browsers eg. Mozilla Firefox, Google Chrome, IE, Safari

Languages: Java Script, XML, HTML,.NET, java script, json.

Database: Oracle SQL Developer, MS SQL Server, ETL process.

Methodology Experience: Agile (Scrum)

Operating System: Windows 7/ Windows - X/ Mac/UNIXWeb Technologies-.net, Java,HTML, DHTML, Web Service and XML, Restful Web Services.

Business Analysis: UML, Use Cases, Activity diagrams, Visio and Process Mapping.

PROFESSIONAL EXPERIENCE

Confidential - Mountain View, CA

Quality Analyst - Test Lead

Responsibilities:

  • Reviewed Business Solution Requirement and functional Requirement documents.
  • Data Mapping testing, UI testing, Backend and front end testing.
  • Experience in Web Services Testing using SOAP request and API testing using Rest client.
  • Currently working wif Account transfer from State Government to Idaho system.
  • Well Versed wif XML, Error LOGS and deployment using Jenkins and checking error using Splunk and UNIX.
  • Managed workflow for processing credit card payments from consumer to different health carriers.
  • Working closely wif Accenture team for UAT issues and helping the team through UAT process.
  • Working wif Dev ops team for Production issues after release.
  • Designed and developed test scenarios for Manual Testing of all the modules and performed the tests.
  • Extensive Verification, Validation testing using XML, Web and Data testing.
  • Leading, coordinating, and discussing various business rules for implementation.
  • Test cases are based on Test Scenarios.
  • Test Scenarios are reviewed by Business and signed off.
  • Test Scenarios are mapped to Use cases and Requirement document for Traceability Metrics.
  • Utility Experience for calculating health plans.
  • Test Data Creation for specific scenarios to be tested in Test environment.
  • Performing Functionality and GUI Testing of the application.
  • Performing Regression Testing after every new feature was added.
  • Testing state IRS, SSA, PARIS web services for notice generation and Verification checklist to upload documents.
  • Working on Subsidized and Qualified health programs for State Government of Connecticut, Idaho and California.
  • Data Validation, Periodic data check, User input Data, Data elements and various other functional areas of the application.
  • Involved in performing End to End testing and System Integration Testing of the application.
  • Debug the test cases, verified the test results and reported the defects using Test Director.
  • Executed web testing for enrolling and making changes to health Care Programs.
  • Task Work flows, subsidized and Qualified Health Programs enrollment testing, Data mapping by calling services to match data, Database data Validation.
  • Investigated software defects and interacted wif developers to resolve technical issues.
  • Back end Testing was performed using SQL queries.
  • Defects are logged using Jira.

Environment: Jama, Jira, Quality Center, IE 8, IE9, Firefox, Safari, Chrome.

Confidential - PA

Quality Analyst - Test Lead

Responsibilities:

  • Reviewed Business Solution Requirement and functional Requirement documents.
  • Designed and developed test scenarios for Manual Testing of all the modules and performed the tests.
  • Leading, coordinating, and discussing various business rules for implementation.
  • Test Scenarios are created in excel and uploaded in new tool called, Jama for reporting purposes.
  • Test cases are based on Test Scenarios.
  • Test Scenarios are reviewed by Business and signed off.
  • Test Scenarios are mapped to Use cases and Requirement document for Traceability Metrics.
  • Test Data Creation for specific scenarios to be tested in Test environment.
  • Performing Functionality and GUI Testing of the application.
  • Performing Regression Testing after every new feature was added.
  • Testing state IRS, SSA, PARIS web services for notice generation and Verification checklist to upload documents.
  • Working on Subsidized and Qualified health programs for State Government of Connecticut.
  • Data Validation, Periodic data check, User input Data, Data elements and various other functional areas of the application.
  • Involved in performing End to End testing and Integration Testing of the application.
  • Debug the test cases, verified the test results and reported the defects using Test Director.
  • Executed web testing for enrolling and making changes to health Care Programs.
  • Task Work flows, subsidized and Qualified Health Programs enrollment testing, Data mapping by calling services to match data, Database data Validation.
  • Investigated software defects and interacted wif developers to resolve technical issues.
  • Back end Testing was performed using SQL queries.
  • Defects are logged using Jira.

Environment: Jama, Jira, Test Director, IE 8, IE9, Firefox, Safari, Chrome.

Confidential, Pleasanton, CA

Quality Analyst Lead

Responsibilities:

  • Writing test cases for Users Acceptance testing and supporting Users for Execution.
  • Leading multiple projects and each team consist of 7 team members.
  • Leading Srcum meetings and working in agile methodology.
  • Meeting deadlines for all releases pushed to production.
  • Working wif developers, helping in creating scenarios, reviewing wif Business Analyst.
  • Black Box testing - ( Functional, End to End, Regression, Browser Compatibility WindowXp- IE7,8, 9, FF, Chrome, safari)
  • Creating tasks in TFS (Team Foundation System).
  • SQL 2012 Disaster recovery testing on database servers.
  • Migration testing of SQL 2008 to SQL 2010.
  • Identifying Test Data for New Business and Renewals for execution for inception date.
  • Identifying test scenarios, mapping Data and testing underwriting work flow process for various classification codes and endorsements for approval.
  • Coordinating wif different teams for best results.
  • Closely working wif customer support for execution of test cases.
  • Browser Exploratory Manual testing using internet explorer and Mozilla firefox.
  • Tracking defects using Quality Center and updating dash board.
  • Involved in various walkthrough of the application, identifying test cases for complete coverage of Scenarios for regression testing before GOLIVE.
  • Involved in meetings wif Business Users to get all details for Business logic, Predictive Analytics, Claim History Attribute, Tier Assignment in schedule rating calculations.

Confidential, Danville, PA

QA Test Analyst

Responsibilities:

  • Multiple projects testing activities.
  • Performed QA processes collaborating wif the development team for ensuring high quality software releases using Agile methodology
  • Highly proficient at systematically finding software defects and successfully identified bugs wifin first week of employment wif systematic approach designed to find defects.
  • Collaborate wif product managers, designers and developers to design and develop test plans and test cases for extensive black box Web application testing.
  • Proficient in understanding and execution Business rules during testing software.
  • Performed initial Smoke testing to determine if the product was stable enough to wif stand a major testing effort.
  • Black Box testing - (Functional, End to End, Regression, Browser Compatibility) Window 7, Window- XP Operating System.
  • Troubleshoot to analyze, find and resolve the root cause of issues discovered by development, quality assurance, vendors, and clients.
  • Analyzed the business requirements and functional specification documents, wrote Test Plan, Traceability Matrix, GUI and Functional Test Scripts.
  • Creating user stories for test business Scenarios.
  • Participated in Kick off, process flow and walkthrough meetings.
  • Participated in sprint and testing timelines meetings and weekly status was updated in Dash Board.
  • Uploaded documents in central repository for common access-sharepoint.
  • Performed usability testing to test the user friendliness of the website.
  • Performed Smoke, Sanity, Functional, System, Integration and Regression testing.
  • Performed Cross browser testing to check for compatibility in testing environment.
  • For each feature, positive and negative test cases are written using Quality Center.
  • Involved in the preparation of high level software test plan and responsible for gathering all the requirements from cross team applications and prioritizing the End to End test cases based on the business impact
  • Performed Screen Navigation Test to ensure that the links are established as per the documentation provided
  • Writing and execution of test plan, conduct test plan review, testing schedule.
  • Created Word documents wif Screen shots for Defects.
  • Defects were tracked, reviewed and analyzed using Rally, trac tool and Quality Center.
  • Worked wif the development team in investigating and correcting software bugs and deficiencies based on testing results

Environment: Quality Center, QTP, SQL Server, Amisys, Wisdom Databases, Windows

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