SUMMARY:

• Experience with testing Web and Mobile applications in Agile environment
• Extensive 5 years of Quality Assurance Analyst work experience
• Domain knowledge of Banking and Finance with POS testing
• Knowledgeable in technical writing, including various types of QA documentation such as test plans, test cases, matrices, check lists, SDLC
• Experience in Black Box testing, Functionality Testing, Integration, Regression, Compatibility, Security, Usability, User Acceptance Testing, End - to-End Testing, Database testing, GUI Testing.
• Detail oriented, Self-motivated, independent and quick learner
• US Citizen

TECHNICAL SKILLS:

Operating Systems: Windows 7/Vista/XP, UNIX, Mac OS X

Mobile Platforms: Windows Mobile, iPhone OS, Android OS

Programming: HTML, XML, Java Script, SQL

Database: Oracle

Test Tools: Selenium IDE/RC, Quality Center ALM, WINSCP, Putty, Aarxis Merge

Networking: TCP/IP, FTP, HTTP, Internet, Intranet

Virtualization: VMware Server

Bug Tracking: Bugzilla, Jira, Pivotal Tracker, Clear Quest

Browsers: MS Internet Explorer, Mozilla Firefox, Chrome, Safari, Opera

Applications: MS Office (Word, Excel, PowerPoint, Access, Outlook, Visio, Project) Hogan Mainframe

WORK EXPERIENCE:

Integration Quality Analyst

Confidential

Responsibilities:

• Performing FTP testing using WINSCP
• Running data on Putty
• Comparing on Aarxis Merge
• Utilizing Jira for defect reporting and all communication between team and monitoring project progress
• Participated in testing process which followed Agile software development model
• Actively participated in daily scrum meetings
• Analyzed business and technical documentation to create test cases
• Performed exploratory testing to create a better understanding of the application’s basic features
• Develop test plan and test cases for testing on mobile devices and desktops
• Utilize boundary analysis to create test cases
• Performed usability, integration, functionality and regression testing

Systems Analyst

Confidential, San Francisco, CA

Responsibilities:

• Tested web and mobile application developed
• Tested POS transactions using plastic cards with e-form signature confirmations via VeriFone
• Created business and consumer accounts to validate and verify all credit card POS transactions
• Participated in testing process which followed Agile software development model
• Actively participated in daily scrum meetings
• Analyzed business and technical documentation to create test cases
• Performed exploratory testing to create a better understanding of the application’s basic features
• Develop test plan and test cases for testing on mobile devices and desktops
• Utilize boundary analysis to create test cases
• Performed GUI, usability, integration, functionality and regression testing
• Identified and researched software failures and reported them via Jira and Clear Quest defect reporting system.
• Thoroughly documents all phases of the Systems QA process
• Worked with more experienced analysts to assist in test strategy development
• Prepares basic to moderately complex test plans using templates and guidelines
• Assists in the execution of test plans for assigned projects
• Reviews various requirements documentation to ensure they are complete and testable
• Utilized ALM to create and maintain basic test cases and test scripts
• Created separate testing effort folders for the product(s), maintenances conducted and enhancement encouraged on ALM for clarity and reporting audit purpose.
• Ensured traceability of all requirements to test scripts
• Performed simple to moderately complex test data conditioning and generated test data
• Performed data conditioning on Hogan for all testing efforts
• Utilized Hogan for ACH inbound and outbound Wires
• Conducted end-to-end functional and regression testing and validation
• Conditioned and manipulated data on Hogan for successful testing efforts
• Identified logs, and tracks defects found during test execution on individually assigned products
• Proactively handled all tasks on product(s) from documentation to testing and final install
• Participates in defect resolution and validates the solution
• Attended and actively participates in meetings (i.e. project meetings, testing meetings, team meetings)
• Proactively communicates test progress, status, issues, and results to appropriate spectators
• Escalates issues to the test lead appropriately
• Creates and executes test scripts for Production validation
• Generated regression reports
• Interacts with users to share information and clarify instructions

Software Quality Assurance Engineer

Confidential, Menlo Park, CA

Responsibilities:

• Tested web and mobile application developed
• Tested web application Point of Sales transactions for customers using the application
• Validated the confirmation of POS transactions via email
• Participated in testing process which followed Agile software development model
• Analyzed business and technical documentation to create test cases
• Performed exploratory testing to create a better understanding of the application’s basic features
• Developed test plan and test cases for testing iOS-based mobile devices
• Utilized boundary analysis to create test cases
• Tested web and mobile Point-of-Sale application developed for secure payment & acceptance utilizing credit card
• Performed GUI, usability, integration, functionality and regression testing
• Performed browser comparability (MSIE, Mozilla Firefox, Google Chrome, and Safari)
• Identified and researched software failures and reported them via Jira and Pivotal tracker
• Utilized Charles Proxy to understand the backend of the application
• Conducted automation using selenium for user registration and login
• Conducted TCP/IP configuration for efficient completion of transactions
• Conducted end to end application testing using LoadRunner

Software QA Consultant

Confidential, San Jose, CA

Responsibilities:

• Tested web and mobile Point-of-Sale application developed for secure mobile payment & acceptance utilizing QR code using iOS devices
• Participated in testing process which followed Agile software development model
• Analyzed business and technical documentation to create test cases
• Performed exploratory testing to create a better understanding of the application’s basic features
• Developed test plan and test cases for testing iOS-based mobile devices
• Wrote test cases for such modules of the applications as Merchant Registration, Payment Process (Credit Card/ Saving/Checking Account)
• RDC utilized to complete all transaction among the financial institutes, user retrieved deposit images via financial institutes.
• Utilized boundary analysis to create test cases
• Performed GUI, usability, functionality and regression testing
• Performed browser comparability (MSIE, Mozilla Firefox, Google Chrome, and Opera) testing in virtual machine environment (VMware Server)
• Conducted TCP/IP configuration for efficient completion of transactions
• Identified and researched software failures and reported them via Bugzilla
• Conducted automation testing using Selenium automation tool

Personal Banker

Confidential, Mountain View, CA

Responsibilities:

• Solicited retail banking products and provided services to customers and prospects
• Managed customer portfolio, service relationships and cross-sells of all products and services
• Developed and maintain relationships with Confidential partners to maximize sales opportunities
• Utilized profiling analysis tools to identify cross sell opportunities and made outbound sales calls by phone to increase product per customer ratio
• Utilized Hogan for referrals, account transfers and reporting
• Provided broad base of financial and credit services
• Provided customers with deposit or documentation images on request
• Assisted clients to setup direct deposits via ACH from employers and businesses
• Processed and approved domestic and foreign wires within set limits
• Assisted business clients with setting up repeated wire transfers

Teller

Confidential, Mountain View, CA

Responsibilities:

• Handled various accounting transactions and reconciliation tasks
• Processed customer deposit and withdrawal requests
• Updated Customer Account information
• Provided account status data whenever required and handled phone enquiries, informed customers about the bank products
• Utilized Hogan for general transactions.
• Provided customers with deposit or documentation images on request
• Verified and accepted wires for management to input and process