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Quality Assurance Intern Resume

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SUMMARY

  • University IT graduate with cyber security background along with many classroom hours in cloud safety, automation, and digital forensics. Seeking to leverage continuously growing expertise and 3.42 GPA to gain entry level experience within the tech industry.

PROFESSIONAL EXPERIENCE

Confidential

Quality Assurance Intern

Responsibilities:

  • Learned about Agile Methodology, SDLC, & test management tools such as JIRA
  • Formulated detailed test strategies, test plans, and test cases for a PowerBuilder application created to keep track of expenditure of different music recording projects.
  • Maintained open lines of communication between developers, PMs, and stakeholders to facilitate accurate and efficient bug resolutions

Confidential

Freelance Web Designer

Responsibilities:

  • Utilized HTML, CSS, and Wordpress for web design projects.
  • Made use of social media marketing and conducted market research to differentiate client websites from competitors

Confidential

IT Intern

Responsibilities:

  • Handled backend analytics data intergrity on Amazon Web Services to ensure customer information and sales data remains intact
  • Responded to 200 customer support tickets a day ranging from prospect inquiries to customer refunds on Zendesk platform.
  • Learned and utilized SQL to create analytics dashboards

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