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Senior Software Qa Engineer Resume

SUMMARY:

  • Around Twelve years of experience in computer networking, Cisco IOS Protocol Testing, Manual and Automation, Network deployment s, network upgrades, BU support, customer escalation engineering in networking domain.
  • Working with Confidential for more than Eight years in different stages like product Architecture testing, IOS Feature testing, Black box testing, white box testing and system testing,, Early Field Tests, alpha and beta testing, solution testing, Customer found defects analysis, Reproduction, fix Verification.
  • Good understanding on Cisco IOS release process for various platforms.
  • Delivered different projects over past ten years like Virtual Switching Systems, Quadsup switches, InstantAccess IA Fabric Extenders, 2800,2900, 3700 access switches as FEX,10G/40G Line cards.
  • Excellent knowledge on design methodologies, product and Quality assurance lifecycle
  • Has good knowledge in various networking protocols like IP Multicast technologies, PIM, IGMP, MVPN, Multicast service reflect with MPLS, Application layer protocols SSL,HTTP, Layer2 protocols, VLAN, STP, VTP, routing protocols, BGP, OSPF, RIP, EIGRP, Redistribution, High availability processes SSO,, MPLS, MPLS VPN, VPLS, BFD
  • Worked on several Cisco platforms like 7200 routers, 7500, 7600, 6500 switches, 2900,ASR1k, 6800IA, 2900,4500,6807 - XL,6880 and catalyst switches .
  • Worked as release prime for catalyst 6500 switches
  • Virtual switching systems VSS and Fabric Extenders FEX architecture testing and implementation
  • Excellent knowledge on cisco automation framework ATS, autoeasy.
  • FPGA and firmware upgrades with different tools Xilinx Impact, Altera Quartus programmer, MicroSemi FlashPro, LTC primerion.
  • Reviewing test plans, Sanity testing, Generating test reports, Preparing Bug summary reports
  • Worked on traffic generation tools PAGENT, IXIA, Spirent, Agilent and HTTP tools
  • Experience in Defect tracking tools BugZilla,Clarify CRM, CDETS,QDDTS.
  • Knowledge on applications like Microsoft exchange server, Apache servers, SAP, Portal servers and IIS server

WORK EXPERIENCE:

Confidential

Senior Software QA Engineer

Responsibilities:

  • In depth analysis and Deep trouble shooting of complex issues reported to 7600 Business unit
  • Escalation Interface with software, hardware, marketing TME and customer support teams to address technical and operational issues reported by the end customers.
  • Creating troubleshooting documents for TAC, HTTS cisco support centers, tech zone posts
  • Service providers network upgradations, stable IOS recommendations, CPOC testing reviews
  • Very good troubleshooting skills with multicast, routing and switching protocols

Confidential

Senior Software Engineer

Responsibilities:

  • Testing multicast features on catalyst 6500,6800 switches, system testing, scalability and performance
  • Worked on OSPF, BGP, MULTICAST PIM SM,SSM, BIDIR, NAT, High Availability methods like SSO,ISSU, VSS, MPLS, MPLS VPN, Routing .
  • Automated multicast service reflect feature.
  • Analysis of defects found in different phases of testing and preparing the test strategy for zero CFR
  • Following multidimensional testing approach to reduce the number of customer found defects (CFDs).
  • Handling regression suites for all IOS, IOS-XE, ION products and releases
  • Developing different test tools for improving IOS quality like ISSU, Sub systems tool,AFFT tool.
  • Free form testing to improve cisco IOS image quality for high incoming CFD features
  • Debugging catalyst switch platform board level failures and Hardware lab facility bringup
  • Sprom and EEprom programming, ASIC BGA rework coordination and implementation
  • Working with different debugging tools Microsemi, Aletra USB, Xilinx, PCAMAPs, diag images and product operations and supply chain teams for hardware issues.

Confidential

Senior Software QA Engineer

Responsibilities:

  • Testing and deployment of new features and software releases for Scaling network requirements,
  • Trouble shooting deep customer issues with Nortel passport switches.
  • Automation of network operations with robust tools like HP-UX and protocols like SNMP

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