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Sr. Quality Analyst Resume

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Plano, TX

PROFESSIONAL SUMMARY:

  • Over 6 years of Software QA Engineer experience working with Web - based testing and Client/Server applications.
  • Well trained and extensively worked with AGILE Methodology.
  • Extensively worked on the Mortgage, Loan Origination and Credit Card Domain, ATM/POS Monitoring Systems, DISPATCH Management system.
  • Good understanding of QA methodology and Software Development Life Cycle (SDLC), Waterfall, Agile and Spiral-model.
  • Hands on experience with all levels of testing including Smoke Testing, Cross-Functional Testing,Fault tolerance Testing, Integration Testing, System Testing, Regression Testing and UAT.
  • Hands on experience with Requirement Gathering.
  • Hands on experience writing Technical Documents.
  • Developed Test plans dat include Test cases, Test scenarios, expected results and prioritized tests.
  • Used Quality Center with Management, Test Plan & Test Lab functionality.
  • Used Test Link to create and execute Test Cases.
  • Good understanding for business logic and developed test cases accordingly.
  • Automated testing using QTP.
  • Application of defect tracking tool HP Quality Center or ALM.
  • Extensive noledge on tracking open issues and creating new issues using JIRA.
  • Extensively worked on Confluence to create and update Technical Documents (e.g. User guide, Installation Document).
  • Worked with the Project manager, Business owner, Product owner and the tech lead to create stories for the iteration and assigning them based on priority & size of the story.
  • Experience in working with Databases - Oracle, SQL Server 2008, and SQL Server 2005.
  • Led large size team and co-ordination with the off-shore team.
  • Organized, detail-oriented and have the ability to work well in a time sensitive environment.
  • Excellent oral and written communication skills and interpersonal skills.

TECHNICAL SKILLS:

Testing Tools: HP Quality Center/ALM, QTP, Test Link

Testing: Manual and Automated testing

Bug Tracking Tools: Quality Center, JIRA

Portal: Confluence

Databases: SQL Server 2008, Oracle

Languages: UNIX, SQL, VB Script, HTML

Operating system: Unix, Linux, MAC OSX, Windows 7, Windows XP, Windows Server 2008

PROFESSIONAL EXPERIENCE:

Confidential, Plano, TX

Sr. Quality Analyst

Responsibilities:

  • Coordinated with the Dell Ireland and Bank of Ireland team for requirement analysis.
  • Extensively worked on identifying test scenarios from the Functional specification document.
  • Knowledge transfer for the other team members regarding the business module.
  • Preparing Test Plan document.
  • Creating test cases from the test scenarios.
  • Worked closely with the QA lead for test case review.
  • Distribution of work among the team members.
  • Planning according the milestone dates to assure the on time delivery to the Bank as per their business requirement.
  • Preparing ALM test suite and test lab to assure smooth test execution.
  • Coordinated with the BOI team to ensure the availability of the test data.
  • Raised defect using ALM.
  • Worked on setting up ALM.
  • Involved in Sanity, System Testing, Fault tolerance and Regression Testing.
  • Extensive noledge on Euro Payment process and Bank charges.

Environment: Windows 7, IE 10.0, Google Chrome, ALM 11.0, MS Office 2010 and MS Visio

Confidential . Dallas, TX

Sr. Quality Analyst /BA

Responsibilities:

  • Worked on Requirement Analysis at the initial stage.
  • Involved in requirement gathering process.
  • Worked with the Business team and the Technical team to analyze the requirement.
  • Extensively worked on Technical Documentation.
  • Involved in Project Demo to the customers.
  • Extensively worked with on SST Operation Bridge, Transaction Analyzer, RMM Agent, HP-Tandem/Non stop, Help Desk and Dispatch Management System.
  • Involved in requirement gathering meeting and product design meeting.
  • Designing High level test scenarios and test cases using Test Link.
  • Sanity, System Testing, Fault tolerance and Regression Testing.
  • Defect logging, Defect Management & Tracking using JIRA.
  • Creation of stored procedure, data migration and database testing using SQL Server 2008.
  • Demonstration of product, implementation of product, and support to customer.
  • Implemented application on demo environment, UAT and production for following banks:

Confidential, Fort Worth, TX

QA Lead/BA

Responsibilities:

  • Extensively worked in Agile environment.
  • Worked with Rally software to maintain the best practices of Agile methodology.
  • Worked extensively with the Project manager, Business owner, Product owner and the tech lead to create stories for the iteration and assigning them based on priority & size of the story.
  • Extensively worked with the Business owner and the Business Analyst to halp them create the user stories.
  • Exposed a good number of defects and created Defect Reporting in Quality Center.
  • Actively participated in working with Quality Center.
  • Worked as a Quality Center Project Admin to manage test cases according to the different release.
  • Developed automation scripts using QTP.
  • Involved in backend testing using FitNesse.
  • Updated Data table according to the Test Plan.
  • Involved in application testing, front end, backend and database testing using SQL.
  • Actively participated in releases and building Migration packages from one environment to another environment.
  • Participated in presentations for new releases and trained new QA teams and business users.
  • Organized and tracked pricing changes in business and tracked application changes.
  • Performed positive and negative testing of the application to capture defects as well fixation of the errors subsequently.
  • Proficient in writing test plans, test cases and defect reporting.
  • Involved in regression testing, acceptance testing, system testing, smoke testing and user acceptance testing.
  • Created and updated various metrics for Automation teams.
  • Involved in converting the manual test scripts for Automation according to the Business.
  • Involved in rule changes.
  • Extensively worked with SABRE to verify the RM Validation, Pricing, Tax & PNR details.
  • Extensively worked with production validation team at the time of release.
  • Responsible for all QA Deliverables.

Environment: IE 8.0, FitNesse, Quality Center 10.0, MS Office and MS Visio, Rally, SABRE

Confidential, Plano, TX

QA Lead

Responsibilities:

  • Proficient in writing Test plans, Test cases and Defect Reporting.
  • Involved in Regression testing, Acceptance testing, System testing, Smoke testing and User Acceptance Testing.
  • Exposed a good number of Defects and created Defect Reporting in Quality Center.
  • Actively participated in working with Quality Center.
  • Extensive experience in Backend testing using SQL Analyzer.
  • Very good noledge in writing SQL queries.
  • Excellent skills in Application testing, front end, Backend and Database testing.
  • Actively participated in Releases and Building Migration packages from one environment to another environment.
  • Participated in Presentations for new releases and Trained new QA teams and Business users.
  • Organized and tracked Pricing changes in Business and tracked application changes.
  • Performed Positive and Negative testing of the application to capture defects as well fixation of the errors subsequently.
  • Created and updated various Metrics for Automations teams.
  • Involved in converting the manual test scripts for Automation according to the Business Rule changes.
  • Directly involved in the conversation with the Business Users.
  • Co-ordinate with project managers to determine the Scope of the projects.
  • Extensively worked to analyze the User Narrative/Requirement Document with Business Analyst.
  • Extensively worked on the leading mortgage applications like LPS Empower and Fiserv Unifi.
  • Extensively worked on the Loan Origination system to meet the Legal and Compliance requirements.
  • Actively participated in Product and pricing testing.
  • Extensively worked on Interface Testing.
  • Prepared Test Completion Report after completion of Testing for each release.
  • Tested Web Browser IE 8.0 compatibility issues with the existing application, before they have been released for the Employees.

Environment: LPS EMPOWER, Fiserv Unifi, .NET, Quality Center 10.0, QTP 10.0, MS Office, MS Visio, Microsoft OneNote, MS Excel.

Confidential, Dallas, TX

QA Engineer

Responsibilities:

  • Analyzed requirements and documents, to identify manual test cases.
  • Performed backend testing by creating test data by validating database contents using SQL Queries.
  • Written automated test scripts for functional, GUI validation, data driven testing using Quick Test Professional.
  • Employed data-driven testing based on Excel tables by parameterizes test scripts to check application with different permutations and combinations of data.
  • Involved in regression, interface, performance and integration testing.
  • Participated in different meetings and halped resolve the problem in the application.
  • Tested the application compatibility in the Versions of Netscape, Mozilla firefox and Internet Explorer browsers using Quick Test professional 8.2.
  • Involved in testing all back end processes using SQL.
  • Created different manual and goal oriented scenarios for conducting the Test.
  • Presented regular progress reports, defect reports and test execution reports.
  • Reported the bugs, Email notifications to the developers using Quality Center 8.2.
  • Extensively worked on handling the application response for Positive and Negative sets of data.
  • Performed functional and regression testing to verify defect fix.
  • Tested application in windows and apple environment.
  • Performed database testing by writing and executing SQL queries.
  • Designed, developed, documented and maintained detailed test plans and test cases using Quality Center 8.2.

Environment: Quality Center 8.2, QTP 8.2, Java, Windows 2000, HTML, SQL

Confidential

Jr. Software Engineer

Responsibilities:

  • n Inventory management system.
  • Worked with the implementation team to get the application tested
  • Written queries for backend validation

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