PROFESSIONAL SUMMARY:

• Over 6 years of Software QA Engineer experience working with Web - based testing and Client/Server applications.
• Well trained and extensively worked with AGILE Methodology.
• Extensively worked on the Mortgage, Loan Origination and Credit Card Domain, ATM/POS Monitoring Systems, DISPATCH Management system.
• Good understanding of QA methodology and Software Development Life Cycle (SDLC), Waterfall, Agile and Spiral-model.
• Hands on experience with all levels of testing including Smoke Testing, Cross-Functional Testing,Fault tolerance Testing, Integration Testing, System Testing, Regression Testing and UAT.
• Hands on experience with Requirement Gathering.
• Hands on experience writing Technical Documents.
• Developed Test plans dat include Test cases, Test scenarios, expected results and prioritized tests.
• Used Quality Center with Management, Test Plan & Test Lab functionality.
• Used Test Link to create and execute Test Cases.
• Good understanding for business logic and developed test cases accordingly.
• Automated testing using QTP.
• Application of defect tracking tool HP Quality Center or ALM.
• Extensive noledge on tracking open issues and creating new issues using JIRA.
• Extensively worked on Confluence to create and update Technical Documents (e.g. User guide, Installation Document).
• Worked with the Project manager, Business owner, Product owner and the tech lead to create stories for the iteration and assigning them based on priority & size of the story.
• Experience in working with Databases - Oracle, SQL Server 2008, and SQL Server 2005.
• Led large size team and co-ordination with the off-shore team.
• Organized, detail-oriented and have the ability to work well in a time sensitive environment.
• Excellent oral and written communication skills and interpersonal skills.

TECHNICAL SKILLS:

Testing Tools: HP Quality Center/ALM, QTP, Test Link

Testing: Manual and Automated testing

Bug Tracking Tools: Quality Center, JIRA

Portal: Confluence

Databases: SQL Server 2008, Oracle

Languages: UNIX, SQL, VB Script, HTML

Operating system: Unix, Linux, MAC OSX, Windows 7, Windows XP, Windows Server 2008

PROFESSIONAL EXPERIENCE:

Confidential, Plano, TX

Sr. Quality Analyst

Responsibilities:

• Coordinated with the Dell Ireland and Bank of Ireland team for requirement analysis.
• Extensively worked on identifying test scenarios from the Functional specification document.
• Knowledge transfer for the other team members regarding the business module.
• Preparing Test Plan document.
• Creating test cases from the test scenarios.
• Worked closely with the QA lead for test case review.
• Distribution of work among the team members.
• Planning according the milestone dates to assure the on time delivery to the Bank as per their business requirement.
• Preparing ALM test suite and test lab to assure smooth test execution.
• Coordinated with the BOI team to ensure the availability of the test data.
• Raised defect using ALM.
• Worked on setting up ALM.
• Involved in Sanity, System Testing, Fault tolerance and Regression Testing.
• Extensive noledge on Euro Payment process and Bank charges.

Environment: Windows 7, IE 10.0, Google Chrome, ALM 11.0, MS Office 2010 and MS Visio

Confidential . Dallas, TX

Sr. Quality Analyst /BA

Responsibilities:

• Worked on Requirement Analysis at the initial stage.
• Involved in requirement gathering process.
• Worked with the Business team and the Technical team to analyze the requirement.
• Extensively worked on Technical Documentation.
• Involved in Project Demo to the customers.
• Extensively worked with on SST Operation Bridge, Transaction Analyzer, RMM Agent, HP-Tandem/Non stop, Help Desk and Dispatch Management System.
• Involved in requirement gathering meeting and product design meeting.
• Designing High level test scenarios and test cases using Test Link.
• Sanity, System Testing, Fault tolerance and Regression Testing.
• Defect logging, Defect Management & Tracking using JIRA.
• Creation of stored procedure, data migration and database testing using SQL Server 2008.
• Demonstration of product, implementation of product, and support to customer.
• Implemented application on demo environment, UAT and production for following banks:

Confidential, Fort Worth, TX

QA Lead/BA

Responsibilities:

• Extensively worked in Agile environment.
• Worked with Rally software to maintain the best practices of Agile methodology.
• Worked extensively with the Project manager, Business owner, Product owner and the tech lead to create stories for the iteration and assigning them based on priority & size of the story.
• Extensively worked with the Business owner and the Business Analyst to halp them create the user stories.
• Exposed a good number of defects and created Defect Reporting in Quality Center.
• Actively participated in working with Quality Center.
• Worked as a Quality Center Project Admin to manage test cases according to the different release.
• Developed automation scripts using QTP.
• Involved in backend testing using FitNesse.
• Updated Data table according to the Test Plan.
• Involved in application testing, front end, backend and database testing using SQL.
• Actively participated in releases and building Migration packages from one environment to another environment.
• Participated in presentations for new releases and trained new QA teams and business users.
• Organized and tracked pricing changes in business and tracked application changes.
• Performed positive and negative testing of the application to capture defects as well fixation of the errors subsequently.
• Proficient in writing test plans, test cases and defect reporting.
• Involved in regression testing, acceptance testing, system testing, smoke testing and user acceptance testing.
• Created and updated various metrics for Automation teams.
• Involved in converting the manual test scripts for Automation according to the Business.
• Involved in rule changes.
• Extensively worked with SABRE to verify the RM Validation, Pricing, Tax & PNR details.
• Extensively worked with production validation team at the time of release.
• Responsible for all QA Deliverables.

Environment: IE 8.0, FitNesse, Quality Center 10.0, MS Office and MS Visio, Rally, SABRE

Confidential, Plano, TX

QA Lead

Responsibilities:

• Proficient in writing Test plans, Test cases and Defect Reporting.
• Involved in Regression testing, Acceptance testing, System testing, Smoke testing and User Acceptance Testing.
• Exposed a good number of Defects and created Defect Reporting in Quality Center.
• Actively participated in working with Quality Center.
• Extensive experience in Backend testing using SQL Analyzer.
• Very good noledge in writing SQL queries.
• Excellent skills in Application testing, front end, Backend and Database testing.
• Actively participated in Releases and Building Migration packages from one environment to another environment.
• Participated in Presentations for new releases and Trained new QA teams and Business users.
• Organized and tracked Pricing changes in Business and tracked application changes.
• Performed Positive and Negative testing of the application to capture defects as well fixation of the errors subsequently.
• Created and updated various Metrics for Automations teams.
• Involved in converting the manual test scripts for Automation according to the Business Rule changes.
• Directly involved in the conversation with the Business Users.
• Co-ordinate with project managers to determine the Scope of the projects.
• Extensively worked to analyze the User Narrative/Requirement Document with Business Analyst.
• Extensively worked on the leading mortgage applications like LPS Empower and Fiserv Unifi.
• Extensively worked on the Loan Origination system to meet the Legal and Compliance requirements.
• Actively participated in Product and pricing testing.
• Extensively worked on Interface Testing.
• Prepared Test Completion Report after completion of Testing for each release.
• Tested Web Browser IE 8.0 compatibility issues with the existing application, before they have been released for the Employees.

Environment: LPS EMPOWER, Fiserv Unifi, .NET, Quality Center 10.0, QTP 10.0, MS Office, MS Visio, Microsoft OneNote, MS Excel.

Confidential, Dallas, TX

QA Engineer

Responsibilities:

• Analyzed requirements and documents, to identify manual test cases.
• Performed backend testing by creating test data by validating database contents using SQL Queries.
• Written automated test scripts for functional, GUI validation, data driven testing using Quick Test Professional.
• Employed data-driven testing based on Excel tables by parameterizes test scripts to check application with different permutations and combinations of data.
• Involved in regression, interface, performance and integration testing.
• Participated in different meetings and halped resolve the problem in the application.
• Tested the application compatibility in the Versions of Netscape, Mozilla firefox and Internet Explorer browsers using Quick Test professional 8.2.
• Involved in testing all back end processes using SQL.
• Created different manual and goal oriented scenarios for conducting the Test.
• Presented regular progress reports, defect reports and test execution reports.
• Reported the bugs, Email notifications to the developers using Quality Center 8.2.
• Extensively worked on handling the application response for Positive and Negative sets of data.
• Performed functional and regression testing to verify defect fix.
• Tested application in windows and apple environment.
• Performed database testing by writing and executing SQL queries.
• Designed, developed, documented and maintained detailed test plans and test cases using Quality Center 8.2.

Environment: Quality Center 8.2, QTP 8.2, Java, Windows 2000, HTML, SQL

Confidential

Jr. Software Engineer

Responsibilities:

• n Inventory management system.
• Worked with the implementation team to get the application tested
• Written queries for backend validation