OBJECTIVE

• To obtain a position as a Software Quality Assurance Engineer in a challenging and expanding environment where my technical expertise, experience and inter - personal skills can provide significant contribution to the company’s growth and success.

SUMMARY

• 5 + years of experience in Quality Assurance and Software Testing in the domain of Banking, Mortgage and Healthcare.
• Good understanding of Software Development Lifecycle (SDLC). Working knowledge of various Methodologies like Agile, Waterfall, RUP, and Scrum.
• Involved in designing Test Plan, developing test cases and creating/executing test scripts for different test scenarios covering all functionalities. Prepared Test Data, logged defects, and communicated those defects with the development team.
• Maintained Requirement Traceability Matrix (RTM) for requirement to be mapped with Test scenarios
• Extensive experience in Functional, Integration, Smoke, Regression, User Acceptance (UAT), System, Load, Stress testing. Involved in Black box testing, Positive Testing, Negative testing, Volume Testing, Data Driven Testing, and Back end Testing.
• Experienced working on Quality Center to manage Test Plan, Test Cases, Test Execution, and to track and report defects. Extensively used QTP for Automation testing
• Used SOAP UI for Automation and web service testing.
• Expertise in Back-end Testing using SQL Queries on Oracle, MS SQL Server environment running on UNIX or Windows platform to verify Data Integrity. Experience working with huge volumes of data, analyzing record sets for Data Quality and Data Validation using SQL.
• Reviewed Business Requirement Documents (BRD), Functional Requirement Documents (FRD) and Non-Functional Requirement Documents (Non-FRD) to get extensive knowledge about the Project.
• Excellent managerial, organizational, interpersonal, communication, written and documentation skills, as well as analytical and problem solving skills with ability to handle multiple tasks effectively and quickly master in new concepts and subjects.
• Creative and motivated self-starter with integrative skills, capable of forming and maintaining positive and productive working relationships in internal, external, independent, and team environments. Capable of adapting to new, and fast changing technologies as well as new environments

TECHNICAL SKILLS

Test Management Tools: Test Director, Quality Center, Microsoft Test Manager(MTM), Quick Test Professional, Rational Clear Quest, Rational Quality Manager, Soap UI

Documentation Tools: MS Word 2000, MS Excel 2000, Microsoft Project, Visio, SharePoint

Programming Languages: SQL, Java, Oracle, HTML, VB (VB Script)

Databases: Oracle9i/10G, MS-Access & SQL Server 2000-2005.

Process/Modeling Tool: Software Development Life Cycle (SDLC), MS Visio, Rational Rose, Rational Requisite Pro

Operating System: Windows 7/XP/2000/NT, UNIX

Testing/ Bug Reporting Tools: Team Foundation Server(TFS), Test Director, Rational Clear Quest, HP- ALM Quality Center, Bug Zilla

PROFESSIONAL EXPERIENCE

Confidential, Boston, MA

QA Analyst

Responsibilities:

• Analyzed the Business Requirements Document (BRD) and System requirement documents (SRD) to understand the functionality thoroughly.
• Scripted high level and detail level test cases and shared with Business Analysts (BAs) for review and uploaded them in ALM 11.52 after signoff.
• Preparation of traceability matrix and mapping Test scenarios and Test cases to Requirements in ALM using Requirement Coverage functionality.
• Attended Walkthrough meetings with the QA team prior to execution.
• Triaged possible defects with BAs, logged them in ALM if agreed and assigned them to Temenos(vendor).
• Involved in managing defects in ALM.
• Generated clients reports on various Accounts and Portfolios on Wealth Manager and verified them as per the requirements.
• Validated Bloomberg inbound/outbound files and Price SIF files after running through the Confidential Feed Hub and after nightly Batch run to see if they are in sync after each transitions.
• Sent out Daily status reports to all the project stakeholders informing them the status of testing efforts and severity of variances along with their status.
• Participated in Daily check point meeting to understand requirements, status updates, and defect analysis discussions.
• Successfully executed component, functional, regression and UI tests, and prepared variances for any discrepancies between the expected and actual results of the test.
• Interacted with BSAs and Developers for more technical details and involved in all QA related discussions.
• Actively participated in Project meetings and walkthroughs.
• Work with the team to maintain, and support project deadlines.
• All versions of business documents and documentations errors were tracked using SharePoint.

Confidential, Cherry Hill, New Jersey

QA Analyst

Responsibilities:

• Analyzed System specification documents, Business requirement document to identify test requirement
• Maintained Requirement Traceability Matrix (RTM) to make sure that test plans were written for all the requirements and performed gap analysis.
• Involved in both Manual and Automated Testing.
• Excellent understanding of QA Methodology and Defect Life Cycle.
• Conducted User Acceptance Testing, Functional Testing, System Testing, Backend Testing, Integration Testing and Regression Testing.
• Performed Validation of the values that are entered on front end is passing to the back end writing SQL queries.
• Worked in Agile-Scrum, software development methodology for aiding changing business requirements.
• Actively involved with the team in Sprint planning for sprint backlog to meet the requirement of product backlog.
• Analyzed User Stories, and create test case, test scenarios and test execution plan for the particular user stories.
• Used Quality Center as a Bug Reporting Tool and to track, analyze defects.
• Carried out GUI, Functionality, Integration and Regression testing using QTP.
• Attended daily scrum meeting with the Sprint Team and communicate daily updates and impediments if any.
• Attended Grooming session conducted to finalize the story point and capacity requirement for future sprint backlog.
• Actively work with the sprint team for grooming user stories, and analyze the system impact from the business requirement, and work with the development team for possible solution.
• Worked closely with QA Lead of the team for planning and identifying testing resources requirement for the sprint backlog and ensuring all the stories has been completed, and accepted through UAT process.
• Worked closely with developers and QA team for resolving defects.
• Participated in sprint demo session and presented deliverable software features to other sprint teams.
• Participated in Walkthrough’s and Technical Reviews all through the testing phase Applications.
• Interacted with Development and QA Teams to ensure overall quality of the software.
• All versions of business documents and documentations errors were tracked using SharePoint.

Confidential, Providence, RI

QA Tester

Responsibilities:

• Reviewed and analyzed System Requirement Specs (SRS), High Level Requirements (HLR), Detailed Business Requirements (DBR) and design documents under Agile (Scrum) Environment.
• Understood the testing effort by analyzing the requirements of project.
• Involved in creating detailed Test plan/ Test strategy for testing the functionality, GUI and usability of the system.
• Developed Test Cases/Test Scripts, execute tests and log defects.
• Participated in Walkthrough’s and Technical Reviews all through the testing phase Applications.
• Performed Regression Testing, System Testing, Smoke Testing, Positive and Negative Testing
• Manually tested the web internet portal application to ensure the flow of the application functionality.
• Created and maintained templates such as: Quality Strategy for testing purpose, Requirement Traceability Matrix, Test Scripts, Test Calendars, Testing data, and generating Test Reports.
• Prepared test data for positive and negative scenarios to test the application, along with their expected results and established test environment accurate for executing test scripts in collaboration with other test professionals.
• Attend daily scrum meeting with the Sprint Team and communicate daily updates and impediments
• Attended change request meetings to document the changes and implemented procedures to test the changes.
• Executed SQL scripts for backend data validation. Also, wrote SQL queries involving joins, inner joins, outer joins, left joins, right joins, unions and others.
• Performed Web Portal Service testing using Soap UI
• Prepared and executed test cases manually for different modules
• Used Microsoft Test Manager and Team Foundation Server as the bug-reporting tool.
• All versions of business documents and documentations errors were tracked using SharePoint
• Worked closely with developers and QA team for resolving defects.
• Participated in sprint demo session and presented deliverable software features to other sprint teams.
• Interacted with Development and QA Teams to ensure overall quality of the software.

Confidential, Cleveland, OH

QA Analyst

Responsibilities:

• Worked closely with Business Analysts and Developers to gather requirements in order to formulate the test cases and test scenarios.
• Carried out GUI, Functionality, Integration and Regression testing using QTP.
• Executed SQL statements to test the integration between application and database
• All versions of business documents and documentations errors were tracked using SharePoint
• Quality Center was used to manage the test plan, test cases, test execution and defect logging and reporting.
• Generated the test execution report in Quality Center to be reviewed by the QA Manager and development team.
• Performed Black Box Testing of the application to better understand the functionality of the application.
• Involved in creating test strategies, status reports and test timelines that clearly communicate to business owners the history of UAT testing activities and results
• Created and executed SQL queries using Relational Database.
• Performed Functionality Testing and E2E testing of the application manually
• Performed SOA / Web Service testing using Soap UI.
• Involved in Back End testing using SQL Queries on Oracle Database
• Performed Security Testing by writing using Positive and Negative Testing approach to ensure appropriate user authentication
• Performed Regression Testing after the defects have been fixed to ensure no further affect on other functionalities.
• Participated in Walkthroughs and Defect Review meetings to ensure overall quality of the software.

Confidential, Dallas, TX

QA Analyst

Responsibilities:

• Involved in developing detail Test Plans for different benefit packages according to Business requirements documentation.
• Involved in discussion with the Subject Matter Experts (SME) during creation of test plans and updating of business requirements.
• Performed UAT Testing manually in coordination with UAT group to ensure correct business logic.
• Worked with business leaders to translate business requirements and processes into test cases according to Facets package requirements and subsequent effective configuration.
• Involved in FACETS Implementation, involved end to end testing of FACETS Billing, Claim Processing and Subscriber/Member module.
• Set claim processing data for different Facets Module.
• Performed Manual Testing using Quality Center (QC) and User Acceptance Testing (UAT)
• Responsible to work on Medicaid Management Information System which includes two divisions: HIPAA compliance and Maintenance units division and Claim processing division.
• Worked under HIPAA compliance standards.
• Performed Front-End Testing, Functionality Testing, and Data Driven Testing using QTP.
• Used Ramp up and Ramp Down options in LoadRunner to simulate real time scenarios.
• Developing /Recording/Enhancing Vuser scripts in Load Runner.
• Maintained Test Matrix which gives overview of the Testing Effort.
• Tested Claims intake/Logged claims/Failed claims data from Pulse tables to Oracle Financials.
• Used Quality Center for reporting and tracking bug and generating reports.

Confidential, Louisville, KY

QA Analyst

Responsibilities:

• Formulated detailed test plan using Rational Test Manager, after analyzing business rationale and software requirements
• Involved in conducting Smoke and Sanity Tests
• Used Rational Robot for GUI tests and tested GUI standards of this application
• Developed test automation scripts using Rational Robot for Unit testing, System Testing, Regression Testing, Functional Testing
• Responsible for attaining HIPAA EDI validation from Medicare, Medicaid and other payers of government carriers.
• Created extensive Data Driven Test Scripts for reading data from Data Pool.
• Performed the Backend Testing to ensure data consistency on front end by writing and executing SQL Statements on the database.
• Conducted User Acceptance Testing
• Interfaced with developers to resolve technical issues and investigate software faults.
• Enhanced Test Scripts using SQA basic to achieve test objectives.
• ValidateEDI Claim Process according to HIPAA compliance.
• Tested HIPAA regulations in Facets HIPAA privacy module.
• Involved in testing HIPAA Transactions & Code Sets Standards like (820- Premium Payment for enrolled health plan members, 834- Enrollment /Dis-enrollment to a health plan, 835, 837 ...etc.)
• Designed and updated Test Matrix and Traceability Matrix.
• Used Rational Clear Quest for Tracking Defects, Enhancement Requests, assign work activities and assess real status of project throughout life cycle
• Checked the functionality of the website.
• Took part in meetings and reviews with the project team to ensure that bugs are fixed and their status is updated
• Involved in Verification Process on a regular basis using checklists.
• Interacted with end users for conducting User Acceptance Testing and signing off.