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Quality Assurance Lead Resume

Hartford, CT

PROFESSIONAL SUMMARY:

  • Over 10 years of experience in Information Technology with 6+ years of experience in Software Testing(QA) and 4+ years of experience in Software development.
  • Excellent understanding and experience of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
  • Has worked for HealthCare/Insurance, Banking and Retail Domains with the Clients Cigna (USA), Aetna (USA), Maybank (Malaysia), Target (USA), Adidas (Germany), Safeway (USA).
  • Excellent noledge and working experience in Requirement Analysis, Estimations, Test Strategy, Test Planning, Test Scripting, Test Execution, Test Results Analysis, Defect tracking, Management and Reporting.
  • Has experience in working with Waterfall, V - Model and AGILE methodology.
  • Extensive experience in Requirements gathering, Analysis, Design, Coding, Code Reviewing, Unit testing, Functional Testing, System Testing(SIT), Integration Testing, Regression Testing, User Acceptance Testing(UAT), Backend Testing, Performance Testing, Stress Testing and White & Black Box testing Manually and also using automated tools WinRunner, Load and Stress testing using Load Runner and QTP for testing Client / Server and Web based applications.
  • Experience in Integration of Test Director with Mercury Interactive tools (WinRunner and LoadRunner) and external tools like Rational Clear Quest and Rational Clear Case and has noledge of SQA, ANSI, ISO, CMM levels.
  • Has extensive experience in creating, maintaining and performing Functional, GUI and Regression scripts using test automation tools Win Runner, QTP (Quick Test Professional), Load Runner and Selenium.
  • Has noledge and experience in Mobile Testing of applications on various devices with multiple OS like iOS, Android etc.
  • Has good experience in using Rally, Test Director and HP Quality Center and scheduling scripts for testing in a batch and report generation.
  • Involved in Go/No Go meetings before every release & sign off the build on behalf of the QA team.
  • Ability to create manual tests cases / automated scripts for complex software modules from requirements and design documents
  • Experience in Analysis, Development, Integration, Testing and Implementation of Applications using C,C++,C#,VC++, VB, Visual Studio(2005 and 2003),MS-SQL Server 7.0/2000, SQL, Data Stage, ASP,XML, HTML, Scripting languages (VBScript, JavaScript),SOAP UI, Micro Focus RUMBA.
  • Experienced in developing web applications using ASP, HTML, XML, VB Script and Java Script.
  • Created Stored Procedures and User defined functions using SQL also working on in writing Data Transformation Services (DTS) jobs in SQL Server.
  • Strong noledge of source control tools like Clear Case, MS Visual Source Safe, PVCS and CVS.
  • Good HIPAA EDI 4010 and 5010 with ICD-9 and ICD-10 noledge and experience in Analysis, Compliance and Testing.
  • Ability to define estimate and track progress of tasks and communicate project status and determine resource utilization.
  • Proven leadership capabilities providing definition and focus required to move a team from vague ideas to well defined implementations under dynamic situations.
  • Excellent and Comprehensive problem-solving skills, industrious and quality conscious are few of my strengths.
  • Dynamic leader and team builder, consistently motivating others toward success.

TECHNICAL SKILLS:

Operating Systems: MS-DOS 6.2, Windows 9X/NT/2000/XP/2003/CE, Unix, OS/390, Z/OS

Languages: C, C++,C#, VC++/MFC, SQL, PL/SQL, VB

Web Technologies: ASP, HTML, XML

Scripting Languages: VBScript, JavaScript, TSL(Test Scripting Language)

Database: MS SQL Server 7.0/2000/2005 and MS-Access,DB2

Web Server: MS IIS 5.0

Testing tools: HP Quality Center, Test Director, Winrunner, QTP and Load Runner, Manual testing, Soap UI, Knowledge of ALM, Selenium, Mobile Testing, Rational Test Suite

Manual Testing: Aetna health insurance 4010 and 5010 - 278, 837/835 transactions

Data Warehousing: Data Mining, Data Stage

Version Control Tools: MS Visual Source Safe, Win CVS, Rational Clear Case, PVCS

Defect Reporting /Tracking tool: Clear Quest, RADAR, JIRA, Rally

MS Office Tools: Outlook, Work, Excel, Access, FrontPage, Visio, PowerPoint

Others: RUMBA, Active Directory

PROFESSIONAL EXPERIENCE:

Quality Assurance Lead

Confidential, Hartford, CT

Responsibilities

  • Responsible for analyzing business requirements & functional specifications and create the test plan/test strategy
  • Involved in reviewing of test cases/test objectives with customer to ensure that test cases satisfies the requirements and complies with project standards.
  • Attended daily Scrum Meetings for the project and provide the delivery testing status to entire team.
  • Involved in GUI Testing, Functional Testing, System Testing, SIT, UAT and Regression Testing.
  • Proactively identifying issues / risks and ensuring that they are resolved as soon as possible by taking proper action or escalating to higher management/respective teams.
  • Involved in execution of test cases in Quality Center and logging and tracking defects in Quality Center.
  • Supported Business Team in User Acceptance Testing (UAT) for test data and in defects triage.
  • Also involved in automation testing with Quick Test Pro (QTP) & Selenium and responsible to report the status to Customer.
  • Used Load Runner for Performance testing of application.
  • Daily assignment of tasks to offshore team based on the priorities
  • Involved in Go/No Go meetings for each release from QA team
  • Responsible to create the test data criteria for functional requirements and review these test data criteria with system analysts and submit the data requests to data team for data mining/data creation.
  • Also involved in hosting defects triage with development team, system analysts and scrum masters to prioritize the defects to fix by development team.
  • Attending Daily, weekly testing status calls with Client QA Managers and providing status.
  • Used Quality Center and Rally for test cases execution and for Defect tracking.
  • Providing Test Estimates, Efforts, Status Reports.
  • Requirements Understanding, Estimation, Test Scenario identification, Test Planning, Test Scripting, Test Execution, Defect Analysis, Defect tracking, Execution log preparation and Defect Prevention
  • Monitoring the activities of the team members and guiding them to meet the targets.
  • Reviewing all the Test Life Cycle documents/ test scripts etc. Collecting Test Design/Execution/Defects related Metrics for each Sprint/Release
  • Worked on Mobile testing for customer portal (my CIGNA) app on different devices and OS.

Quality Assurance Lead

Confidential, Hartford, CT

Responsibilities

  • Responsible for analyzing business requirements & functional specifications and create the test plan/test strategy
  • Involved in Understanding the Business requirements of 5010 Program and providing best testing approach.
  • Requirements Understanding, Estimation, Test Scenario identification, Test Planning, Test Scripting, Test Execution, Defect Analysis, Defect tracking, Execution log preparation and Defect Prevention
  • Monitoring the activities of the team members and guiding them to meet the targets.
  • Reviewing all the Test Life Cycle documents/ test scripts etc.
  • Worked in both SDLC and Agile projects.
  • Providing Estimates, Efforts, Status Reports, Test Summary Reports.
  • Conducting Conference calls with the Business teams, SME’s and Development teams.
  • Involved in execution of test cases both Manual and Automation testing in Quality Center and logging and tracking defects in Quality Center.
  • Involved in User Acceptance Testing (UAT) and Supported Business Team on test data and defects triage.
  • Involved in Production Checkouts and Production checkout meetings and gave Sign off from QA perspective.
  • Provided support in executing all 4010 and 5010 transactions for ICD 9 and ICD 10 codes.

Target Store Regression Testing

Confidential

Responsibilities

  • Involved in understanding of test cases (functional, system, database & other various test cases).
  • Creating automated Test Scripts using Mercury Testing tool Win Runner for the given test cases.
  • Developed Parameter Driven and Excel data input test scripts using WinRunner.
  • Performing functional, usability, browser compatibility and Regression testing.
  • Individually developed more TEMPthan 200 scripts in TSL (Win runner) for the complete Target stores application regression testing.
  • Used QTP for testing the web part of the application and also Load Runner for testing the performance of application.
  • Performed Backend testing using SQL Server to verify the integrity of the database.
  • Responsible for Documenting Test Plan/Test cases as per Business requirements for each release using Test Director.
  • Responsible for execution of the test scripts using Test Director 7.2
  • Compared and analyzed actual with expected results and reported all deviations to the appropriate individual(s) for resolution using Test Director.
  • Summarized Detail Test Reports with error logs and sent them to Project Team. Reviewing and making the team comfortable in writing, executing scripts and reporting the errors.

Confidential

Module Lead & Developer

Responsibilities

  • Responsible for analyzing business requirements & functional specifications and create the Design documents.
  • Designing, Coding and Testing the ETL job.
  • ETL job development, Unit testing and System Testing
  • Involved in Data mapping specifications to create and execute detailed system test plans. The data mapping specifies wat data will be extracted from an internal data warehouse, transformed and sent to an external entity.
  • Involved in Teradata SQL Development, Unit Testing and Performance Tuning.
  • Tested Complex ETL Mappings and Sessions based on business user requirements and business rules to load data from source flat files and RDBMS tables to target tables.
  • Created the test environment for Staging area, loading the Staging area with data from multiple sources.
  • Extraction of test data from tables and loading of data into SQL tables.
  • Created ETL test data for all ETL mapping rules to test the functionality of the Data Stage job mapping.
  • Tested the ETL Data Stage mappings and other ETL Processes (Data Warehouse Testing)
  • Written several complex SQL queries for validating data mappings.
  • Tested several stored procedures.
  • Tested the ETL process for both before data validation and after data validation process. Tested the messages published by ETL tool and data loaded into various databases
  • Responsible for Data mapping testing by writing complex SQL Queries.
  • Experience in creating UNIX scripts for file transfer and file manipulation.
  • Validating the data passed to downstream systems.
  • Worked with Data Extraction, Transformation and Loading (ETL).
  • Involved in testing data mapping and conversion in a server based data warehouse.

Confidential

Adidas Promotion Catalogue

Responsibilities

  • Involved in Understanding the business functionality of Promotion Catalog enhancement.
  • Involved in Analysis, Design, Coding, Unit testing of the code developed for enhancement.
  • Providing estimates, efforts, Status Reports to the onsite team.
  • Improved the session, memory and performance issues in the application.
  • Monitoring the activities of the team members and guiding them to meet the targets.
  • Develop scripts for automatic updating of article data from ACS, thus making it consistent with source systems.
  • Involved in Understanding the business functionality of Safeway COM SPT project
  • Involved in Analysis, Design, making changes to existing code, Unit testing of the code developed for enhancement.
  • Providing estimates, efforts, Status Reports to the onsite team.
  • Enhancements and change requests and daily customer support.
  • Data fix, resolving data and production issues.
  • Preparing the Impact analysis of the production issues.
  • Preparing the System Appreciation Documents.

BIOSIGNON Autantication

Confidential

Responsibilities

  • Understanding the requirements and designing and developing Web pages for registering the users in network.
  • Component (DLL) for accessing data from database.
  • Designing the dialogs for Windows login
  • Developing code using C++, COM to handle events for login.
  • Developing and unit testing ASP pages for registering the users.
  • Developing a COM component which interacts with the database for user credentials and also unit testing the application.
  • Understanding the requirements and designing and developing executable.
  • Developing the executable for client specific requirements.
  • Testing the executable by loading the application to SMA device which is connected to OS/2 system.
  • MayBank is the biggest bank in the Malaysia. It uses Malaysian National identity card for bank transactions.
  • The Phase 1 & 2 solution deals with the MyKad being used as a vehicle for autanticating the transactions.
  • PMPC is the Phase 3 of MayBank projects, which involves making the MyKad as a Payment card for multipurpose applications.
  • The solution include OS/2 based back end server application and SMA Service application which runs on SMA 1020 device manufactured by EPNCR for MayBank.
  • EGMPC is the Phase 4 of MayBank projects, which optimizes the transaction response times to provide faster service to the end customers.

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