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Quality Analyst Lead Resume

TX

SUMMARY

  • Foundation Level Testing in Software Testing (ISTQB)Professional Accomplishments
  • Over 7+ Years of experience in Quality assurance analyst (manual and automation using QTP & Selenium), production support, Defect Triage.
  • ISTQB Certified Tester - Foundation Level
  • Working experience comprises of testing, Defect triaging and production support of SystemX Mobility Retail application, Amdocs Customer Relationship Manager (ClarifyCRM), Amdocs Order Management System.
  • Functional experience includes knowledge of Telecom and retail domain, OSS, BSS and Order Management System
  • Expertise in Functional Testing, Regression Testing, System Testing, GUI Testing, User Acceptance Testing, E2E Testing, Integration Testing, Black Box Testing, White Box testing.
  • Expertise in testing Business Validation, analyse business and system requirements, creating test cases, executing, reporting defects, validation and verification, analysing defects and tracking them to closure
  • Worked onPOS self-check out / POS QA Testingwas involved in setting of QA Test environment with simulated POS test environment.
  • Experience in Agile, Scrum, and sprint methodologies.
  • Expert in defect triaging, analysing, tracking
  • Experienced in Automation scripting, Descriptive Programming, Automation Framework, VB Script, Selenium IDE, Selenium scripting using JAVA
  • Expert in QTP Automation tool, Selenium IDE tool,Selenium WebDriver,Selenium Grid, ALM Quality Centre tool, TLG-CSM tool, TOAD tool, Eclipse, Vi Editor
  • Onsite Co-ordinator (since September 2010) - reciprocating tasks to Offshore. Hosting status and tracking meetings. Sending defect status report to all the stakeholders.
  • Expert in ATT Titan initiative to enable U-Verse and Mobility Bundles as well as simplify sales, ordering and care
  • Experienced in Putty tool, Unix Commands, Unix Shell Scripting, Oracle, SQL
  • Trained in and practicing Confidential &T’s IT Unified Processes (ITUP), Confidential &T Process Framework- Express One
  • Expertise in writing test cases according to the business specifications and preparation of RVM (Requirement Validation Matrix), co-ordination with Developers, tracking issue / question / defect for proper closure. Maintaining daily execution status and buffer.
  • Expert with complete AMDOCS Suite knowledge CRM/ACS/OMS/Enabler/MTLG
  • Experience in leading team
  • Analyse production defects, perform RCA, update database - product catalogue, transaction tables, push orders stuck in queue.
  • Perform testing of fixes and certifying for production deployment

TECHNICAL SKILLS

Case Tools: ALM Quality Center, WebTrax,PAREC

Languages: C,C++,UNIX, SQL,PL/SQL,JAVA, VB Scripting. C#

Databases: Oracle 11i,MySQL

Automation Testing: QTP 11.0,Selenium IDE, Selenium WebDriver

Packages/Tools: MS-Office(MS Word, MS Excel, PowerPoint etc.), TOAD Database, Citrix

Operating Systems: Windows 98, XP, 7 & 8, UNIX, LINUX, MAC OS

PROFESSIONAL EXPERIENCE

Confidential, TX

Quality Analyst Lead

Environment: J2EE, Oracle

Responsibilities:

  • Analysing and review business requirement and system requirements
  • Create High Level and Detailed Level designing of test scenarios based on business requirements
  • Writing test cases according to the business specifications
  • Reviewing test scenarios with business, developer, client and other stakeholders
  • Identifying data required for execution and risk involved.
  • Uploading Test Cases to QC, Executing scenarios and validating, updating status in QC for test cases
  • Used Selenium IDE to locate the Objects and used the locator in scripts
  • Designing Automation framework using Selenium WebDriver
  • Developed test scripts to automate process of testing in Selenium WebDriver
  • Developed and maintained automated regression test cases in Selenium WebDriver using Java Programming language
  • Evaluated and interpreted Point of Sale requirements created by external vendors.
  • Executed automated Selenium Scripts and reproduced failures manually
  • Executing Automation scripts for Sanity testing and sending results to stake holders
  • Coordinating with Offshore team and assigning task.
  • Setting up the calls to discuss blockage and find out the path forward
  • Sending defect report to the stakeholders
  • Attending calls and updating status on DTV.
  • Defect analysis and finding out the root cause and creating mitigation plans
  • Using TLG - CSM to activate subscribers and modify them as required depending upon scenarios
  • Verifying logs, XML, ACS logs and other backend systems like Enabler and TLG for Titan Orders.
  • Fulfilment of Mobility Subscribers
  • Performing defect triaging, analysing defect, performing RCA on production defects
  • Updating product catalogue and transaction table on production issues
  • Pushing Orders from Queue- Order stuck in OMS activity queues
  • Validating fixes before deploying on production

Confidential, Richardson, TX

Sr. Quality Associate

Environment: J2EE, Springs, Hibernate, Oracle

Responsibilities:

  • Involved in Test Strategy Specifications & Traceability Matrix as per functional specifications.
  • Data Driven Testing using parameterization in Quick Test Professional (QTP) to test the application with different sets of data. Executed SQL queries, joins and stored procedures.
  • Testing Billing and Order Management Systems (OMS) and also in validation of the converted data from conversion legacy billing system into Amdocs
  • Developed automation test scripts for Quick test professional.
  • Coordinate in setting up the test environments (instances) with LS-TEM team.
  • Review of Test Specifications and Test data.
  • Involved in Sanity, System, Functional and Regression testing.
  • Preparing the regression scenarios of the previously releases to till date.
  • Reporting and tracking the detected defects through MQC.
  • Review of Test log and updating on daily basis.
  • Working together with external interfaces and with design and development team.
  • Attending Daily status call, Release Jeopardy call and client meetings.
  • Providing the Test Sign-off for the tested Releases.
  • Impact Analysis of CR’s to Release schedule.
  • Involved in internal SQA activities.

Confidential, NJ

Sr. Quality Associate

Environment: J2EE, Springs, Hibernate, Oracle

Responsibilities:

  • Analysing and reviewing Business Requirements, software requirement specification (SRS),
  • Creation of detailed test cases RVMs (Relationship Validity Matrix) based on the requirements and uploading test cases to Mercury Quality Center.
  • Maintaining detailed status of the Order Management System environment.
  • Requesting data requirement and getting data fulfilled for execution.
  • Validating the order E2E ordering flow - Negitiation, provisioning & Notification
  • Automating order creation processes to create data for modify flows using QTP and VB script.
  • Automating capturing screen shots using QTP in VB script.
  • Responsible for Environment set-up, approving fixes, downtime and following blocking issue to resolution.
  • Responsible for detail status report and sending them to all stake holders.
  • Testing Titan Orders validating unified bill in Enabler and TLG.
  • Vast Experience working in FIE,PIE & MPIE environments.

Confidential, NY

QA Analyst

Responsibilities:

  • Understand the test environments, components involved. Create test strategy, detailed working plan, resource plan and identify risks/dependencies for the project.
  • Design, create and execute test scripts with appropriate test data for functional and non-functional test phases using QTP
  • Developed different functions to repetitive testing process to minimize the scripting.
  • Conducted Day to day planning meetings and ensured the delivery of the product with in the deadlines.
  • Involved in Preparation of Defect Status, Traceability Matrix and Validation Summary reports
  • Had regular interactions with the Developers, Business Analysts and the System Administrators for continuous improvement of the application.
  • Maintain and execute regression packs
  • Defect tracking and defect resolution using Quality Center

Environment: QTP 9.2, Quality center, SQL, PL/SQL, Toad, VBScript, Java Script, Windows NT, XP, Oracle.

Confidential, Summit, NJ

QA Analyst

Responsibilities:

  • Developed automated test scripts for different Oracle e-Business Suite products (SCP, PO, AP, AR, GL, FA, PA) testing using QTP.
  • Worked on different functionalities like Create Sales order, Create Purchase Orders, Create Invoice and match PO with Invoices etc.
  • Developed scripts for OTC (Order to Cash) in Order Management (OM) and Accounts Receivable (AR) Modules and validated the data in GL with Journal Posting.
  • Developed scripts in running the End to End scenarios for (Procure to Pay) Purchase Orders (PO) and Accounts Payables (AP) which interface with HR, FA, PA.
  • Developed QTP scripts and enhanced those scripts using descriptive programming, function libraries (.vbs) files using VbScript according to the functionality.
  • Written function library (.vbs) file using VbScript for Login Application, Logout Application, Form Status Check, Datasheets Compare, Check LOV Status, Responsibility Selection, Down Load files from QC and Get Cell Data from Excel functions etc.
  • Worked onPOS self-check out / POS QA Testingwas involved in setting of QA Test environment with simulated POS test environment.
  • Verified the functionality and the user access permission for the Responsibility matrix.
  • Worked on Data Conversion testing for the Oracle database form the SOLOMAN database using TruCompare tool.
  • Extremely worked on expert view using with reusable actions, function libraries with regular expressions.
  • Opened defects under Quality Center Defects tab and Ran regression test sets from QC.
  • Reviewed the test manual and automation test scripts in Quality Center and sent them for Ready for QA to get approved.
  • Documented all phases of system life cycle as required by FDA regulation under 21 CFR Part 11(Electronic Records and Electronic Signatures) to successfully complete QA checkpoints.

Environment: Oracle R 12 Oracle e-Business Suite, QuickTestPro 9.5, Quality Center 9.0, Windows XP

Confidential, Princeton, NJ

QA Analyst

Responsibilities:

  • Analyzed the business requirements and Functional Specs for developing Test Plan and the Test Strategy
  • Assigned/Wrote Test Cases for EDW - Data ware house (Source to Target) and Cognos Standard Reports, OLAP and CUBE.
  • Conducted Test plan reviews, Test case reviews.
  • Worked on traceability matrix to map Test cases against Requirements using Quality Center.
  • Validated ETL DW load statistics and Data mart Loads on an Ongoing Basis
  • Validated Source - Target mappings applying various transformation rules and Business Rules.
  • Validated Data ware house DB2 tables using DB2 Visualizer
  • Worked on Data balancing of measures (Written Premium, Earned Premium)
  • Validated Adhoc Reports, OLAP Reports for Data Accuracy.
  • Worked in creating scenarios for row count validations in EDW.
  • Created test sets based on scenarios to validate EDW.
  • Participated in Defect Review, Actuarial Review meetings periodically
  • Test management is done using HP Quality Center.
  • Good experience with keying policies for Personal Lines(APV,PDP,HOP,WNE,WNP) and Commercial Lines (CWP,BOP,CAG,CWA)
  • Documented QA Process, Weekly Progress and Defect Summary Report.

Environment: 5.3 PMS, Mainframe (JCL, COBOL, QMF, VSAM) DB2, SQL Server, Toad, Cognos 8.0, IBM Ascential Data Stage 7.5.2, Mercury Tools (Quality Center), Agency Information System AIS2.0

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