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Quality Analyst Resume

Sacramento, CA

SUMMARY

  • Six years of experience in Information Technology with diverse industry exposure to Finance, Insurance, Retail, Healthcare with emphasis on Quality Assurance, Development, Deployments, Production support, Business Analysis, Manual Testing, Automation Testing, System Testing, White Box Testing, Functionality, End - to-End, Integration, System, Performance, and Regression Testing on User Interface, Web and Client/Server applications.
  • Extensive experience in preparing Test Plans, Test Scripts and Test Cases for both automated and manual testing for Web Applications and Client-Server Applications
  • Experience in using Automated Testing tools such as QuickTestPro, Win Runner, developing test scripts and using Test Director to manage entire testing process.
  • Experience with SDLC methodologies and Test Metrics.
  • Extensive experience in manual, automated and performance testing of web based and client-server applications.
  • Demonstrated proficiency in various testing methodologies like Waterfall, V-Model, and Incremental & Agile.
  • Extensive experience in using tools like SQL developer and custom tools for testing the middleware components of a complex architectural applications
  • Expertise in analyzing functional and design specifications.
  • Performed database integrity checks using SQL.
  • Involved in Creation and Maintenance of Test Strategies and Test Planning
  • Extensively involved in Integration Testing, Regression Testing, Black Box testing and White Box testing
  • Proficient in testing/enhancing applications developed in Java, J2EE, Oracle (SQL, PL/SQL).
  • Knowledge of Load and Performance Testing by using Load Runner.
  • Proficient in User Acceptance testing to ensure that the system under test meets the users needs and provides confidence in its use.
  • Excellent problem analysis, bug reporting and concise documentation skills.
  • Involved in Formal Reviews, Peer Reviews, Walkthroughs and Inspections.
  • Knowledge of Software QA Standards and Methodologies: SEI-CMM levels, ISO 9000, and IEEE.
  • Create & maintain artifacts for quality assurance audits & track the project level metrics.
  • Experience in the End-To-End test and responsible for the Quality Assurance
  • Team player with exceptional communication and written skills.
  • Skilled in analyzing a task and breaking it down into manageable pieces.
  • Self Starter with strong problem solving and organizational abilities.
  • Ability to interact effectively at all levels and disciplines of an organization.

TECHNICAL SKILLS

Operating Systems: Windows 98, XP & Vista, Unix

Programming Language: C, C++, VB Script, XML, HTML, MS SQL Server, MS OfficePackage 2000, VB, MS SQL Server, MS Office

Test Tools: Mercury Quality Center, SOAPUI, QTP

Browsers: Netscape Navigator, IE, Fire Fox, Safari, Google Chrome

PROFESSIONAL EXPERIENCE

Confidential, Sacramento CA

Quality Analyst

Responsibilities:

  • Thorough understanding in implementation of Agile Scrum methodology
  • Responsible for leading User Acceptance Testing(UAT), functional and regression test efforts
  • Created the Technical Test Plan in the initial phase and also during change requests
  • Review the test results executed by team members and storing the results and review reports
  • Experience in requirement analysis and understanding business rules
  • Involved in all phases of the testing done in Confidential like smoke testing of the builds, Functional, Database, User Acceptance, Integration testing and Regression testing once the deployment is done in the production
  • Reviewed the BRD for ambiguity and documented the problems efficiently.
  • Responsible for collecting and analyzing the test metrics and then submitting the reports, which kept track of the status and progress of the testing effort
  • Expertise in documenting and escalating the issues appropriately
  • Created a nightly regression Quick Test script with various checkpoints to confirm the latest build is working correctly

Environment: Quick Test Professional 9.2, Quality Center 9.0, VB.Net, SQL Server, Windows XPMS Project, Agile Scrum

Confidential, IL

Quality Analyst

Responsibilities:

  • Did Test Planning with stakeholders and developers. Managed requirements and Test Cases using HP Quality Center
  • Created processes for Quality control.
  • Created / identified Test Data and Environment for QA.
  • Noted the Test Results in Quality Center and entered the defects found after validation.
  • Conducted Smoke, functional, regression and User acceptance testing (UAT) of online storefront. Did interface testing with PayPal and other payment gateway.
  • Conducted website usability & GUI testing and field validations in forms.
  • Validated the database for Inventory updation and supplier orders based on sales from Online Store and eBay Store Auction site by writing SQL Queries.
  • Automated the core functionality to reduce testing cycle time by creating hybrid framework scripts in HP QTP.
  • Worked with developers to resolve defects, retested and monitored releases. Did defect management in Quality Center.
  • Did status reporting to business owners and conducted defect review with developers.
  • Wrote site FAQ documentation and did Technical Customer Support.

Environment: Windows XP, SQL Server, HTML, XML, .NET, Java, Quality Center, QTP and Excel

Confidential, Boston, MA

Quality Assurance Analyst

Responsibilities:

  • Developed numerous Test Cases adhering to the System Requirements Specification documents and Wireframes.
  • Performed Data Validation Testing, Functionality Testing, Defect retesting and Regression Testing.
  • Logged Defects. Analyzed the defect data and interfaced with different stakeholders of the project in resolving issues, using Bug tracker to document bugs.
  • Execution of test plans (Smoke, System Integration Testing, Functional and End to End Testing) for all the four applications mentioned above.
  • Generated test report data for UAT.
  • Created new/modified test scenarios, test cases, Test Metrics and test approach strategies for this project.
  • Categorized the test cases mapping with the requirements.
  • Managed various status meetings, environment update meeting, walk through etc.
  • Update Project Manger & Dev Lead regarding the progress and status of the projects
  • Performed Functional, Integration, End To End, Data Migration, CSV & Replication, Regression, UAT and Database testing.
  • Wrote and conducted smoke test on every launch/push.
  • Ran UNIX Shell scripts for Data Migration & Performance Testing.
  • Leverage SQL skills to validate the backend functionalities.
  • Coordinated with Business Analyst, DBAs and Development team for any requirement changes or queries.
  • Automated using Quick Test Professional the regression test for the project.

Environment: Windows, MS SQL, Visio, MS Office Suite, MS Visio, PowerPoint and MS Project, Rational Clear Case, Clear Quest, Visual Basic, QTP 8.2, Quality Center 9.0

Confidential, San Jose, CA

Quality Analyst

Responsibilities:

  • Created DTP’s (Detailed test plans) and test cases after thoroughly reviewing BRDs (business requirement documents) and TRD s (Technical requirement documents).
  • Create regression suites and automate them to ensure that patches don’t adversely affect core functionality
  • Develop an optimal process with minimum holes to ensure speedy transitions of code changes across environments
  • Written SQL scripts to procure data from various environments
  • Tested emergency code changes made on an impromptu basis
  • Opened, logged defects resulting from black box data base testing in Quality Center 8.0
  • Statistically analyzed the defects to help quantify the quality of the code
  • Wrote DTS packages to extract results, export to accounting software like Microsoft excel to slice and dice the data
  • Written scripts to check dependencies of various data base objects to get reports on objects affected by each migration
  • Gathered performance statistics to make sure that the code has been optimized for maximum performance
  • Made suggestions on index creations on various fields to improve response times of frequently used reports

Environment: Quality Center 8.0, SQL server 2000, UNIX, Windows 2000/XP

Confidential, San Francisco, CA

Quality Analyst

Responsibilities:

  • Performing testing of placing orders by using web sites Art.com/ AllPosters.Com.
  • Creating test cases and executing for coming websites
  • Involved in writing test cases and reviewing them using Test Director.
  • Involved in manual/automated testing for the system integration testing.
  • Created global re-usable actions using Win Runner for automated scripts across projects.
  • Used Test Director to store requirements, test plans, test cases and log defects.
  • Generated reports from track web for reporting to Project Management for the testing status.
  • Extensively worked with Load Runner, to generate multiple requests and executed them to identify the server responses under load based on various real time scenarios.
  • Developed User-Acceptance Test cases and assisted users in conducting UAT.
  • Recorded V user Scripts using V user Generator (Vu Gen), inserted transaction points to calculate the transaction response times and employed Rendezvous Points to simulate real world scenario.
  • Supported end users in User Acceptance Testing.

Environment: Win Runner 7.0, Test Director, Load Runner 6.5, Windows 2000/2003, HTML, XMLSQL Server.

Confidential

Quality Controller

Responsibilities:

  • Analyzing functional specifications and provide a structured approach to all phases of testing. Develop & execute test cases for all functionalities designed to ensure application quality.
  • Participating in Design Review meetings to find out defects early in the SDLC process.
  • Responsible for preparing Testing artifacts - Test Scenarios, Test Case document for every release.
  • Responsible for performing Functional testing by creating Manual Test cases.
  • Conducting Defect triage meetings.
  • Responsible for tracking defects using Bug Reporting tool (PR Tracker) and make sure those defects are efficiently passed from one layer to another.
  • Analyzing the testing progress by conducting walk through meetings with internal quality assurance groups and with development groups.

Environment: Test Director, SQL Server 2000, Windows 2000/2003, HTML, XML

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