SUMMARY

• Dynamic result oriented and quality driven Management professional with 14 years of experience in the areas of Quality Assurance, People Management, business analysis, project planning and production support.
• 5 years of QA Management. 9 years of Team leadership. 5 Years of HP Quality Center and Clear Quest administration.
• Technical and operational knowledge within the Quality Assurance with specific responsibilities in leadership and supervision of design, development and implementation of Test strategies and Test methodologies.
• Experience working in Waterfall and Agile (Scrum) development process.
• Recruit, mentor, coach, and make strong testing team of professionals with appropriate skills, attitudes, and motivation.
• Managing resource development and retention of proactive, technically strong service oriented staff
• Managing project objectives, priorities, tradeoffs and risks.
• Define, develop and implement QA industry best practices to include test plans, process and metrics
• Evaluate and implement testing tools as per the organization needs.
• Overseeing the development, implementation and management of Quality Assurance programs and initiatives.
• Managing and leading the team of QA engineers located in multiple locations (Onshore and Offshore)
• Developing team’s culture to show high regard for adherence to quality standards and operating at maximum efficiency.
• Strong and effective written, verbal communication, Listening and Interpersonal skills.
• Experience in Offshore Vendor management including Establishing and managing resources.
• Critical thinking with strong analytic and problem - solving skills.

TECHNICAL SKILLS

Industries: Financial - Banking, Investments and Insurance. Retail - Software product development

SDLC Methodologies: Agile/SCRUM, Waterfall

Quality Assurance software: Win Runner, QTP, HP ALM/ Quality Center/ Test Director, Rational Clear Quest, Astra Quick Test, IBM RFT, Q Frame, SQA Robot. Advanced Query Tool, RUMBA, FDOT

Platforms: UNIX, Linux, Windows, Macintosh

Programming languages: SQL, JavaScript, UNIX/Linux shell, VB Script, C, HTML, XML

Database systems: Oracle, DB2, Sybase

MS Office: MS Project, MS Visio, MS Excel, MS PowerPoint.

PROFESSIONAL EXPERIENCE

Confidential, Richmond, VA

Quality Assurance Manager

Responsibilities:

• People Management - Recruiting, Training, Performance reviews and assisting resources in their career development. Invoice and Time sheet maintenance. Foster and enhance collaboration with offshore team and ensure QA deliverables are met.
• Conducting team meetings and one-on-one discussions
• Conduct daily testing status meetings and defect review meetings with project stake holders
• Participating in Agile Ceremonies (Backlog grooming, Release planning, Sprint Reviews \ Demos, Sprint\ Capacity planning)
• Participating in design and requirement reviews, and identify functional and non-functional requirements
• Managing design, development and implementation of QA activities\deliverables
• Plan and Lead integration testing of multiple system and mitigate system dependencies
• Monitor platform defect leakage to determine need for additional risks and/or regression
• Develop testing metrics to measure code quality, forecast resources and distribute the reports to senior leadership team.
• Identify risks and propose mitigation plans
• Define UAT approach and work as Technical Test lead for Operations team
• Working collaboratively with integrated team to develop unified integration approach
• Identifying process improvements and develop best practices.

Confidential - Durham, NC

Quality Assurance Lead

Responsibilities:

• Lead testing team of 11 and provided technical direction for both on-shore and off-shore resources
• Responsible for the integration, system, and regression testing of software.
• Partnering with project/product management for resource ramp up/ramp down, identifying resources/skills, resource allocation, task assignment/delegation.
• Maintaining schedules and coordinates activities for project efforts while maintaining high quality execution.
• Identifying task dependencies, test schedules and utilization of test environments.
• Ensuring test deliverables are prepared per enterprise guidelines.
• Monitoring the completion of tasks within time and cost constraints and ensures that technical and functional objectives are met.
• Making complicate decisions, delivering coaching and feedback, allocating resources for various infrastructure projects.
• Provide guidance to Users in devising scenarios to test, as well as producing Test Cases and Test Data.
• Facilitate and provide requirements for the Test Environment and ensuring the overall Test design effectively and making ‘Go\No-Go” decisions.
• Primary Admin for Quality Center and Clear Quest tools.
• Production on call support.
• Creating Test suit for Manual and Automation in both Test and Production environments.
• Generating and distributing Daily Status reports for Senior Management.
• Involving in the future projects with Project team to find the impact on Regression Testing.
• Providing Trainings on Data mining techniques.

Confidential, Marlborough, MA

SR. QA Engineer \ Team Lead

Responsibilities:

• QA lead for several projects, Implementation and delivery of various integrated projects.
• Lead offshore team to ensure daily test activities and deliverables to be met.
• Delivered web based financial applications and configured third party software like Intuit Quicken, MS Money.
• Reviewed software requirements to create comprehensive test plans, cost and time estimates, equipment requirements, staffing levels (on- and off-shore) and procedures for all products.
• Responsible for all Product Integration and Product Level Testing including: Data Validation, Integration Functional, End-to-End, Regression, and User Acceptance Test Activities for assigned Applications/Projects.
• Provided training on Defect Reporting, Test Management, and Automation in project specific tools.
• Weekly & Weekend On-Call for to support Production Fire calls, and installs.
• Developed and maintained strong and effective business relationships with internal and external business partners.
• Data mining using tools like Advanced Query Tool, FDOT, RUMBA etc.
• Implemented clear communication channels for reporting testing results, issues, project status, ensure test reports are prepared and shared as part of test closure.
• Worked in a collaborative environment with internal teams and the outsourced Quality Assurance team.
• Reviewed development documentation and test procedures.
• Creating process improvements by developing document templates and implementing a formal documentation strategy.
• Estimated ROIs, developed and maintained Automation Test suite.

Confidential, Boston, MA

Quality Assurance Engineer

Responsibilities:

• Develop testing scenarios/cases to address areas such as database impacts, Functional, regression, boundary/negative testing and defect retests.
• Perform initial debugging procedures by reviewing configuration files, logs, or code pieces to determine breakdown source
• Document test procedures to ensure repeatability and compliance with standards
• Collect and report test results through various metrics reporting tools and communicating to key stakeholders on a regular basis
• Ensure the design and execution of Functional and Regression suites
• Familiar with production test processes and production validation techniques
• Train team members on internal processes and best practices
• Participating in requirements management, including reviewing requirements for testability, managing requirements
• Planning and estimating activities for all in-flight and future initiatives