PROFESSIONAL PROFILE:

• Senior level consultant with more TEMPthan 10 years of experience in IT industry.
• More TEMPthan 4 years of experience in leading and managing quality assurance activities.
• Involved in all the phases of QA Testing process of both Client/Server and Web - based applications.
• Excellent understanding of the Software Development Life Cycle (SDLC) with emphasis on Black Box testing, functional testing, GUI testing, system testing, regression testing, load and performance testing of Web and Client/Server based applications.
• Proficient in QA processes, test strategies and experience in testing documents like Test plan, Test procedures and Test cases.
• Possess extensive noledge of Software Quality Assurance Techniques and excellent analytical skills coupled with good communication and interpersonal skills describing a committed Team Player.
• Backend testing, Database table manipulation using SQL and SQL*Plus
• Proficient in the use of various Testing tools such as Mercury Interactive tools and Rational Suite. Expertise in using testing tools, LoadRunner, QuickTest Pro, Quality Center, Rational Performance Tester and Cloud Applications for web and client server applications.
• Detail-oriented, resourceful leader focused on leading by example as well as by direction.
• Experienced in managing Onsite, Offsite and Offshore Quality Control teams.
• Extremely organized and capable of juggling multiple roles on different projects.
• Skilled in staffing, recruiting and managing the best qualified candidates.
• Able to translate ideas and requirements at various levels as needed.
• Experience in a wide array of Automated and Performance testing tools in various environments.
• Strong interest and experience in both process improvement and risk assessment.

PROFESSIONAL EXPERIENCE

Confidential

QA Lead

Responsibilities:

• Involved in designing company SDLC and methodology using CMM framework, resulting in reducing and reallocating staff and overhead functions for more TEMPeffective resource utilization.
• Reviewed Business Requirements Documents to document business rules to write functionality test cases.
• Gatheird Performance requirements of multiple applications and designed the performance testing framework.
• Involved in setting up the test management tool ( Quality Center )
• Performed the Global Network Performance Testing by installing various load generators at various locations of JP Morgan to gather network related metrics.
• Developed Performance Metrics on a daily basis and drafted comparison reports for Management.
• Organized and executed manual and automated tests of credit risk applications
• Involved in regression testing of database related applications for data integrity and data validation.
• Set the environment, identified the monitors to perform Load/Stress testing of various CIT components like RGCalc, ARC, CPMT, Exposure Now, CRM Portal, TAS-O, Adjustments, CRWS.
• Lead the team of four Loadrunner Specialists and worked as liason between performance testing group and management team.
• Developed LoadRunner scripts from business scenarios for performance testing based on the requirement documents, setting the monitors and based on the test results advised for performance improvements.
• Monitored the various performance metrics of various web applications while running data intensive batches.
• Involved in Back-End testing by writing SQL queries and also using data base functions for automation.
• Set-up various monitors like Average Response Time, Thoroughput, SiteScope, Weblogic, Database, Network Delay, Wily Introscope, Browser Response Time for measuring various Performance metrics and analyzed the results by correlation.
• Helped Application Development teams to verify Proof-Of-Concepts for various vendor-based tools.
• Involved in mentoring the Colege Interns and helping them understand the CIT business process & Load Testing Concepts.
• Involved in creating various processes and templates for team management and results reporting.
• Coordinated multiple teams to get the applications promoted from one environment to other ( DEV-QA-UAT-PROD )
• Served as liaison between Operate and Build teams, helped Operate teams by doing smoke testing on different components before deploying into different environments
• Participated in various Operate Meetings for Performance Tuning of applications and helped Operate teams to debug various issues with Application performance.
• Project certified by SEI examiners as CMM Level 3 compliant.

Environment: LoadRunner, Quality Center, JavaScript, AJAX, Oracle, Sybase, JSP, HTML, UNIX, J2EE, Windows XP, Weblogic, QTP, DB Artisan, TOAD.

Confidential, Northfield, IL

QA Lead

Roles and Responsibilities:

• Analyzing and reviewing the software requirements, functional specifications and design documents.
• Analyzed systems design specifications and developed test plans, test cases to cover overall quality assurance testing.
• Developed testing requirements for PeopleSoft Product Configuration by interacting with the client
• Used Test director to track and report system defects and bug fixes. Writing modification request for the bugs in the application and helped developers to track the problem and resolve the technical issues.
• Created Test plans in Test Director from the business requirement document and technical specifications and laid out test steps and expected results in Test Director.
• Developed automated test scripts defining scenarios and procedures to test the performance, security, recovery and reliability of the application.
• Creation and execution of regression and functional test scripts using Quick Test Professional.
• Prepared and analyzed the Performance Report and coordinate with DBA, Network Team and system Architect to improve the Performance
• Wrote Unix Shell Scripts to interact with Server Log files
• Utilized LoadRunner Controller to create various real time load scenarios
• Created scenarios for peak load and off load and measured the performance time for each transaction.
• Identified bottlenecks and isolated the problems using load monitors.
• Created Vuser scripts for Load, Performance and Stress testing to verify the throughput capacity, to ensure performance meets or exceeds previous performance benchmarks using LoadRunner.
• Performed Batch mode testing, monitored elapsed times, CPU usage, collate statistics and Identified bottlenecks.
• Participated in weekly review meetings conducted for developers and testers.
• Developed test metrics on a weekly basis for senior management.
• Modified test scripts by inserting logical commands to handle complicated test scenarios.

Environment: Quicktest Professional, Test Director, VB, Java1.2, HTML, SQL Server, MS Office, Sun Solaris 2.5, Windows NT. PeopleSoft v8.x.

Confidential, Richmond, VA

Senior QA Engineer

Responsibilities:

• Coordination/Interaction/Constant communicationwith QA Manager,Developers, Unit testers and a part of the QA functionality test team based in Ohio
• Worked under tight dead lines with pre-decided dates of deliveries for QA builds
• Used XML GUI's and SQL queries on MS SQL Database to extract required information about items to create test data
• Developed/Modified workflows, TEMPeffective change management processes, enabling to govern and automated the entire change and deployment process
• Attended several meetings every week with the whole QA team
• Achieved detailed understanding about the entire Yantra functionality by reading Functional & Technical specifications and also through interaction with business analysts, system analysts and administrators. Executed test scenarios to validate the Order Maintenance functionalities, Item Inquiry, Order Creation, Order Capture, Inventory and Item Availability
• Conducted performance analysis and made recommendations based on observed relationships between response times, number of virtual users, elapsed times, number of errors, and server resource usage
• Gatheird performance characteristics from database administrators, web server administrators and business analysts and developed Stress/Volume test plans
• Developed and enhanced LoadRunner HTTP Scripts to simulate various business transactions
• Created goal oriented and manual scenarios to execute load on server resources and monitored the server performances
• Utilized UNIX commands and utilities (top, vmstat) to monitor the resource usage and server performance.
• Configured the scenarios using different timeout settings and runtime options
• Utilized LoadRunner scheduler to create various real time load scenarios
• Closely worked with server administrators and DBAs to troubleshoot the performance bottlenecks
• Analyzed the server response, resource usage under peak load
• Monitored and analyzed the response time, hits per second, transactions under varying load scenarios
• Analyzed the activity reports and performance reports and helped isolating and troubleshooting the performance issues.
• Formulated performance reports and defined performance bench marks
• Coordinated with Vendors, study the requirements changes and report the change requests to development team
• Documented, maintaining all aspects of design, testing and implementation schedules around supply chain systems

Environment: LoadRunner, Clear Case, Clear Quest, AIX, Windows NT/2000, WebSphere, JAVA, JSP, EJB, XML, HTML, ORACLE, TOAD, MS Office

Confidential, Chicago, IL

Quality Assurance Engineer

Responsibilities:

• Analyzed the applications to build the requirements and performed smoke testing on the applications.
• Reviewed Business Requirements Documents to document business rules to write functionality test cases.
• Wrote and executed Manual functionality tests cases after establishing critical values and workflow
• Tested trade transactions on web-based trading system, written in Java. Wrote test cases for each valid transaction and reported bugs. Performed smoke and functional tests on screens to verify values, including Optional values.
• Lead weekly bug triage meetings, track software defects, provide suggestions as to improving the overall software development process.
• Mapped the requirements to the test cases in Test Director and designed execution flows for the unattended mode of testing.
• Involved in testing of Confidential FX web applications which are build on complex platforms.
• Involved in Functional testing of the Bear Trade, Advance Order Management and Rep Order Entry modules.
• Conducted Interface and System testing during the various phases of the Advanced Order Management module
• Performed ad-hoc functional testing of internet module of the application and found critical bugs. Expertise noledge in handling the web applications.
• Responsible for automation team progress and coordinated with developers for problems encountered with automation of scripts. Responsible for reporting the team status to manager.
• Developed manual test cases for regression testing based on the requirement documents, setting the monitors and based on the test results advised for performance improvements.
• Involved in Back-End testing by writing SQL queries and also using data base functions for automation.
• Performed testing on AS400 operating system as per the requirements, validation of data on price feed option for stocks
• Involved in project planning and allotting the work to project group using MS project.
• Maintained the repository of manual and automated test scripts using Test Director and designed execution flows for unattended mode of testing.

Environment: TestDirector, Oracle, HTML, UNIX, Java, AS400, XML, VBScript, Windows NT/2000

Confidential, Pittsburgh, PA

QA Tester

Responsibilities:

• Analyzed business requirements documents to get a better understanding of the system from both technical and business perspectives.
• Studied existing application functionality and new business requirements.
• Setup test environment and test data for both positive and negative testing.
• Participated in functionality Testing, Interface Testing and Regression Testing during various phases of development life cycle.
• Created and executed Test Cases manually and identified mismatches.
• Developed baseline scripts for testing the future releases of the application using QTP.
• After Identifying the defects, reported dat defects to the development team using Test Director.
• Participated in outlining the UAT/Integrated System testing approach.

Environment: Java, Java Servlets, JSP, XML, SOAP, Windows NT/2000, UNIX, Oracle

Confidential, Tampa, FL

Teaching & Research Assistant

Responsibilities:

• Managed the Undergrad Course “C++ for Programmers” This course was intended to improve the programming skills of students who are about to graduate from school, this is one of the core subjects.
• Developed demonstration projects developed in C++ language and helped students to create their projects using C++ Language, and helped them understanding the usage of databases in their applications.Conducted manual testing, compared actual results with expected results and reported defects to the teaching faculty.
• Wrote manual multi-user test plans, schedule and participated in execution of multi-user test plans, and enter and track software defects.
• Performed backend testing using SQL queries and analyzed the server performance on UNIX
• Executed Test Cases Manually and also using Automation and reported the defects to Developers using Test Director Defect Manager
• Participated actively in the meetings with the fellow Developers and faculty for Bug fixing
• Created designs with Magic Software and modeled the software with programming by simulating the power and inputs.
• Interacted with the Professors and Students to gather requirements for a website which is intended to post the information required for students.

Environment: C++, Oracle, SQL, Visual Source Safe, Windows NT/2000, UNIX, Test Director Defect Manager