PROFESSIONAL SUMMARY

• Software Quality Assurance Analyst/Tester or similar role with 7+years of extensive experience in testing of Web, Client/Server and N - tier applications in diversified industry sectors including Financial Healthcare, Pharma and Telecom
• Work collaboratively with business analysts, project/program managers and developers to share ideas and provide critical feedback at all levels.
• Good understanding of QA Methodologies relative to teh Software Development Life Cycle (SDLC).
• Extensive experience in Quality Assurance Life Cycle (QALC) aspects such as developing Test Strategies, Test Plans, Test Cases (Manual), Defect Reports and developing Test Scripts, Traceability Matrices and Test Environments.
• Expertise in writing Technical Documentation and performing Analysis, Functionality testing, GUI testing, UAT, Integration testing, System testing, End to End testing, Back-end testing, Smoke testing, Sanity testing, Data-Driven testing, Regression testing, Performance testing, Web services testing, Stress testing, and Soak testing.
• Good in developing, publishing and execute Test plans, Test procedures, Test Results.
• Skilled in understanding teh business process, analyzing and optimizing teh process, defining scope of teh project and user requirements and converting user requirements into business requirements and Technical Specification.
• Work experience in data modeling concepts (Dimension and Fact tables, Star and Snow flake schema’s)
• Good experience in AGILE delivery process of software using SCRUM.
• Good experience in working closely with Business analysts for reviewing business requirements, functional requirements, documenting test scenarios and writing test cases accordingly.
• Experience in defining use-cases, creating test scenarios and test scripts using requirement documents.
• Proficient in writing system test plans, defining test cases, developing and maintaining test scripts.
• Expertise in testing methodology, test planning, test execution, defect-management.
• Proficient in GUI testing by inserting various verifications and Data Driven Testing (DDT) for functionalities dat requiring input dynamic data.
• Proficiency in Defect management, including Defect creation, modification, tracking, reporting using industry standard tools like Rational ClearQuest and Quality Center/TestDirector.
• Experience in database testing using SQL queries on RDBMS databases like Oracle, SQL Server
• Good working noledge of MS-Office (Outlook, Outlook express, Word, Excel and Power point).
• Have excellent analytical, problem solving, communication and interpersonal skills with good work ethics and ability to interact with individuals at all levels of teh organization

TECHNICAL SUMMARY:

Languages: C, C++, SQL, VB, COM, PL/SQL and JAVA

Internet Technologies: ASP, HTML, VBScript, JSP, XML and JavaScript

CRM: Siebel 7.x/2000/99, Siebel Sales, Siebel Marketing, Workflow Manger

RDBMS: Oracle8.x/9.x/10g, MS-SQL Server7.0, DB2, TOAD, SQL Developer

Version Control tools: CVS, PVSC, Clear Case, Clear Quest

Operation System: UNIX, Windows NT, Windows and MS-DOS

PROFESSIONAL SUMMARY

Confidential, Columbus, OH

QA Tester

Responsibilities:

• Involved in preparing test cases from teh Test Plan.
• Reviewed Business Requirement Documents and Technical Specification.
• Execute used test cases for manual testing procedures.
• Prepared test data for positive and negative test scenarios for functional testing.
• Wrote test cases using MS excel.
• Performed functionality testing, GUI testing, regression testing manually
• Conducted backend testing on teh Oracle database using SQL queries to ensure integrity and consistency of data
• Regression tests were performed after every bug fixed.
• Documented teh testing procedures testing results for future reference.
• Ensured teh application conformed to QA guidelines during life cycle testing
• Used Quality Center for managing teh defect flow.

Environment: Oracle9i, UNIX, Windows NT, VB Script, Siebel7.5.3/Siebel Tools 5.3, JAVA, JDBC and Toad.

Confidential, Lexington, KY

Quality Assurance Analyst

Responsibilities:

• Analyzed Software Requirement and Business Requirement Documents to review teh application from both Technical and Business perspectives.
• Executes manual test cases prepared in MS Excel using Test Director.
• Participated in teh Walkthroughs of teh requirements along with teh Test lead
• Performed Browser Compatibility testing using various popular browsers such as Internet Explorer 6.0, Net Scape 8.0, Mozilla FireFox 1.4 etc and retested teh changes made to teh application.
• Involved in complete Software Testing Lifecycle from teh Test planning to Bug Reporting stage, which also includes teh documentation of Test Procedures.
• Contributed in preparation of Test Planning documents - Test Plan, Test Strategy, Defect Reports etc.
• Performed Data Base Testing by writing SQL scripts and tested teh system using SQL commands for back end testing on teh database.
• Applied different testing Methodologies like Sanity test, Positive testing, Negative testing, Error conditions testing, Equivalence Partitioning, Boundary value analysis etc
• Compiled status reports and participated in Periodic Project Reviews and attended teh Weekly status meetings
• Managed teh complete Testing process using Test Director.
• Used Test Director for tracking teh defects and Bug reporting to teh developers.
• Completed life cycles for Special Bid Project.

Environment: Test Director 8.2, Oracle11g, Toad, SQL, Java Script, JAVA, XML, Java Script and Windows NT.

Confidential, NJ

QA Analyst

Responsibilities:

• Collected software requirements and specifications. Involved in reviewing Use Cases and Requirements.
• Written test plan and Created test cases as per business requirements
• Performed System and User Acceptance Testing.
• Regression testing was done for all teh new builds released.
• Validated various database tables.
• Involved in developing and testing of web pages making them Cross browser compatible.
• Testing cross browser functionality (Mac and IBM PC) of browser as well such as Internet Explorer, Netscape, Safari and Fire fox
• Worked on web services using SOAP UI Tool.
• Tested all aspects of products and thoroughly reported issues in bug tracking systems using Web Tracker.
• Executed SQL Queries using teh simple and complicated join.
• Worked very closely with client side managers and developers.
• Promptly updated teh bug tracking system with results of testing.
• Initially performed manual testing end to end on both CSG and DDP billing systems.
• Used QC as bug tracking tool.
• Used VB Scripting in QTP to automate all teh scenarios.
• Performed regression testing using QTP
• Performed unit testing on Unix shell scripting modules
• Participated in regular project status meetings related to testing.
• Followed agile methodology and attended Scrum meetings
• Maintained documentation of test results to assist in debugging and modification of software.
• Interacted onsite and offshore team.

Environment: Quality Center 8.2/9.2, .NET, Oracle, PL/SQL, C, TOAD, SOAP UI, UNIX, VB, Java, J2EE, XML, HTML, VBScript, WebLogic, Server 8.1,UDB DB2

Confidential, Plymouth, MN

QA Analyst

Responsibilities:

• Analyzed System Requirements Document and Technical specification Document.
• Rational Requisite Pro is used to manage teh Requirements.
• Created Test Cases for teh User Interface of teh application.
• Performed User Interface, Functionality, Regression and System testing.
• Created Test Scripts for Regression Testing using Quick Test Professional.
• Used Quick Test Pro Checkpoints to verify dat expected information gets displayed during teh Test run.
• Ran teh Test scripts and analyzed teh automation test results.
• Performed Web Service testing by using SOAP UI and validating teh XML files.
• Extensively used SQL Queries to verify teh integrity and consistency of teh data in teh database.
• Performed Backend Testing by developing and executing complex SQL Queries and performed data validation.
• Rational Clear Quest is used for Defect tracking issues.
• Worked with development team to resolve teh issues related to defects.
• Performed Browser compatibility testing using VM ware.

Environment: Windows 2000/NT, JAVA, J2EE, Eclipse, C, C++, XML, Web Logic Server 9.0, ORACLE 9i, TOAD, QTP 9.0, Rational Requisite Pro, Rational Clear Quest and MS Office.

Confidential, MN

QAAnalyst

Responsibilities:

• Analyzed teh user/business requirements and functional specification documents
• Maintained teh Project Plans in Microsoft Project. Designed teh Process by using Ms Visio
• Produce weekly project status reports for clients and higher management.
• Creating test plan, walk through, integration approach and strategy document, test cases, scenarios, conditions and scripts.
• Worked extensively on Online Banking & Electronic Bill Payments.
• Effectively interacted with end users, development personnel, QA team and various subject matter experts.
• Performed Functional testing, Integration Testing, Unit testing and System Testing.
• Facilitated weekly team meetings between business users, developers and tester where test status and defects were discussed.
• Conducted User Acceptance Testing (UAT) and Wrote test scripts for User Acceptance Testing (UAT).
• Installed Quick Test Pro at client place successfully for teh automation
• Wrote SQL queries to perform data validation, report validation and data integrity test effort
• Interacted with developers to report data related bugs and re-tested teh fixed issues.
• Created Project, Requirements, Test Plans and Tests in Test Director
• Used Test Director for defect reporting and tracking

Environment: Test Director 8.0, Win Runner 7.6, Oracle, PL SQL, VB Scripting IBM Mainframes, ETL, DB2, PVCS, C# Java, J2EE, VBScript, SOAP

Confidential

QA analyst

Responsibilities

• Analyzed teh functional requirements and teh master test plan.
• Created Test Cases for various forms of teh application manually.
• Performed Functional Testing, Black Box Testing, and Regression Testing.
• Performed teh Functional and Regression test using Skill test.
• PVCS Bug Tracker was used to keep track of bugs.
• Involved in submission of bugs through modification reports and frequent review of MR by conducting meetings during teh development phase.
• Involved in Bug Reporting and Documentation of whole testing process.