SUMMARY

• More than 6 years of experience as a QA Analyst in Software Testing of Web Applications and Client/Server Applications
• Good experience in Functionality testing, System Testing, Regression testing and User Acceptance testing
• Knowledge on Software Development Life Cycle methodologies
• Extensive working experience in both Automation and Manual Testing of Client Server & Web based Applications
• Experience in developing testing documents such as Test Strategies, Test Plans, Test Procedures and Test Cases.
• Strong noledge of QTP
• Experience in Writes Automated Scripts based on working manually executable test cases which are supplied by functional test engineers.
• Experience in Data - Driven automation tests, automation coding such as VBScript.
• Experience in Creating and maintaining Libraries and Object Repositories for the Automation Frameworks.
• Experience in Reviewing broken scripts or suites and helps the automation team resolve issues with the running of scripts.
• Experience in both Functional Testing and Non-Functional Testing
• Extensively used Quality Center for Defect Management
• Experience in preparing and executing Test cases based on Business requirements and Technical Specifications
• Strong skills in back-end testing using SQL Queries on SQL, Oracle (TOAD), MS Access
• Experience in writing Queries in order to retrieve the data from the database like Oracle and SQL Server
• Good team player with right communication skills
• Hosted Defect Status meetings with developers and Business Analysts to validate the severity and responsible for tracking of the Defects from open to closure.
• Extensive experience with MS office tools like MSWord, PowerPoint, Excel and Access

TECHNICAL SKILLS

Operating System: Windows 98/NT/2000/XP, UNIX

Languages: JAVA, J2EE, .NET, COBOL, SQL and Visual Basic

Internet Programming/Tools: VB Script, Java Script, HTML, XML

Database: Oracle 11g/10g, SQL Server, DB2, MS-Access

Testing Tools: Quick Test Pro 11/10

Bug Tracking System: Quality Center, Bugzilla

Documentation Tools: MS Office 2003/2007, Adobe Tools, Visio

PROFESSIONAL EXPERIENCE

Confidential, Bloomington, IL

Sr. QA Tester

Responsibilities:

• Created Test Strategies.
• Created Test Plan by including detailed testing scope, testing requirements, success criteria, milestones, and necessary resources
• Involved in redefining the test strategies which work for the project environment.
• Manually performed Ad-Hoc testing, end-to-end testing, and system testing
• Performed manual testing by entering positive values, negative values, and boundary values to the application
• Involved in SDLC, AGILE projects.
• Performed Integration, Regression, Systems, and Backend testing
• Created, maintained and updated regression suites upon receiving new build
• Worked on conversion of manual tests into automated test scripts
• Customized the scripts using Checkpoints, Functions, and user-defined functions
• Validated old-side/new side results.
• Involved in writing SQL statements to create test data for test cases and data validation tests to extract data from the tables
• Wrote queries using TOAD to retrieve data for testing validations.
• Generated Test Plan, Test Cases in Test Director
• Tested the application on different Browsers like IE, Netscape Navigator
• Checked the Client side and Server side validations
• Performed GUI test for Data entry screens
• Participate in Triage team meetings.
• Used Quality Center as a defect management tool to create and track testing defects

Environment: Manual Testing, QTP, Quality Center, Java, JSP, VB Script, EJB, XML, HTML, MS SQL Server, SharePoint, Windows XP.

Confidential, Seattle, WA

Sr. QA Tester

Responsibilities:

• Participated in Requirement Analysis, Business Analysis and Design Analysis.
• Developed Test Plans, Test Cases, Test Scripts and Traceability Matrix.
• Created Traceability matrix between requirements & test cases.
• Worked with TriZetto Facets: Group/Class/Plan/Product, Member/Subscriber, Claims Processing, Customer Service, Provider, Subscriber/Member enrollment.
• Agile Process was followed and testing was done simultaneously.
• Attended daily Scrum Calls and guided QA and Developer regarding the defects, Technical Specification Documents and Mapping Documents.
• Worked on Scrum Master for coordinating meetings and defined testing goals.
• Tested and validated ANSI X12 5010 Transactions such as 834, 837, 835, 270, 271, 276 and 277.
• Involved in validating Keyword files.
• Responsible to check whether the interfaces and the extensions properly integrate with the Facets application.
• Involved in testing ANSI X12 5010 EDI Transactions.
• Tested the loading of claims data into Facets 4.71/5.0.
• Tested the Adjudication of Claims and Migration Process.
• Validated the integration of applications with Facets, which manages the customer service, claims, membership, care facilitation and appeals.
• Participated in testing various interfaces of Facets 4.71/5.0.
• Developed Test Strategy, Test Cases and Test Scripts for enrollment, billing, Membership, Claims, Payment, Authorization and Eligibility of claims in NASCO Claims Processing System.
• Tested Member level benefits and billing in NASCO MemebrsEdge
• Worked with CSR request and validated the data in NASCO.
• Tested routing of claims correctly in NASCO.
• Created and Tested 834 Files.
• Systematically created outbound Monthly Reconciliation discrepancy reports.
• Reports should be placed in the error folder.
• Facets Mapping.
• Used XML and develop XML (Canonical) files.
• Compare the Facets production data with load table.
• Load derived table with data from the Recon Monthly file
• Identify records dat do not match
• Performed Functional, Integration, System, Smoke, Backend and Regression Testing.
• Worked on HIPAA 5010 Project, included Medicaid and Commercial entities including claims and enrollment testing as well as NPI and medical coding, ICD-9 and ICD-10 EDI testing
• Developed detailed Test Plans and Test Cases using Quality Center/ALM and executed them.
• Tests are managed using Quality Center/ALM.
• Created Claims for Medical / Hospital and Dental Claims Processing.
• Tested the Eligibility applications (Eligibility Request and Eligibility Response).
• Worked with SQL queries to validate the data in database.
• Maintained the traceability matrix between requirements and test cases.
• Tested User Interface inconsistency and application functionality.
• Tracked the issues using Quality Center/ALM.

Environment: HP Quality Center 10.0/ALM 11.0, Tibco, NASCO MembersEdge, NASCO Processing System (NPS), Trizetto Facets 5.0/4.81, EDI/Mercator, MS-Word, Ms-Excel, MS-Project, Windows XP.

Confidential, Kentucky

Test Engineer

Responsibilities:

• Analyze functional requirements, writing Test plans
• Wrote test procedures for the front-end GUI standards
• Involved in writing and implementing numerous Test Cases and Test Scripts
• Performed Manual Testing
• Performed Functional and User acceptance Testing
• Executed the test scripts, regression test scripts using QTP.
• Spearheaded implementation of Mercury test suite and assisted with coordination of new test lab equipment and setup
• Creating and maintaining libraries and object repositories for the Automation Framework.
• Work closely with manual test engineers for automating existing test cases.
• Write effective and thorough bug reports and verify bug fixes.
• Development of a test framework per application
• Work with developers to integrate automated tests with end-to-end build and test environment.
• Reviewed broken scripts or suites and helps the automation team resolve issues with the running of scripts.
• Writes automated scripts based on working manually executable test cases which are supplies by functional test engineers.
• Created complex SQL queries to test the Backend functionality of the application
• Regression tested the interfaces to make sure dat existing functionalities are not impacted by the changes
• Performed System Integration testing to ensure the integrity with database.
• Performed Functional, Ad-hoc, Sanity and Regression tests
• Preparation of Test Metrics, Requirement Traceability Matrix documents.

Environment: Manual Testing, Automation Testing, Oracle9i, VB scripts, MS SQL Server, QTP, Quality Center, Windows XP.

Confidential, Chicago, IL

Test Analyst

Responsibilities:

• Involved in Design and development of test plans based on high-level and detailed designs.
• Analyzed the user/business requirements and functional specs documents.
• Analyzed and helped in modifying the use cases using MS Visio and created the Test cases. Worked on conversion of manual integration tests into automated tests using WinRunner
• Executed tests and participated actively in system testing and regression testing.
• Developed and maintained automated test scripts to support regression testing.
• Used the Test Director as a repository for all of the testing efforts.
• Worked with the SQL statements to extract data from DB2 tables and verify the output data of the reports on the browser page
• Used Quality Center for the defect reporting and tracking

Environment: IBM Mainframe, DB2, Manual Testing