QA Analyst Resume El Segundo, CA - Hire IT People

PROFESSIONAL SUMMARY:

Experienced QA Analyst with 5 plus years of testing Software applications.
Extensive experience withSoftwareQuality AssuranceTesting onGUIbasedClient - Server and Web Based applications usingManualandAutomated testingprocedures.
Involved in various stages of Software Development Life Cycle (SDLC) implementingWaterfall,V-Model, Agile and Scrummethodologies.
Extensive experience in analyzing Business Requirement Documents, Functional Specifications and Technical Specifications.
Experience on Automation Tools like Selenium and QTP.
Proficient in developing/writing Software Test Plans and Test Cases based on User Requirements, Specifications and System Requirements documents.
Experience in performing Functional, System, Regression, Interface and UAT testing.
Hands on experience in testing IVR technology with extensive noledge of IVR applications.
Actively participated in meetings with Developers, Business Analysts and End Users.
Experience in coordinating and working with offshore teams.
Experience in writing SQL queries for Database validation.
Experience in using web service testing tool SoapUI.
Ability to quickly master new concepts, applications. Self motivated person with excellent problem solving and analytical skills.
Hands on experience in Black Box Testing.

PROFESSIONAL EXPERIENCE

Operating System: Windows XP/7/8, iOS 5.x/6.x, Android, Linux, Unix

Tools/Programming: HP ALM/Quality Center, SoapUI, QTP, Seibel CRM, HTML, XML, VB Script, Java Script, Java, .NET, PEGA, Sharepoint, MS Office suite, VersionOne, SFDC

Databases: SQL Server, Oracle DB, MS Access

Browser: Internet Explorer 6 /7/8/9/10, Chrome, Firefox

PROFESSIONAL EXPERIENCE

Confidential, El Segundo, CA

QA Analyst

Environment: Seibel CRM, Jacada, Salesforce (SFDC), .NET, Oracle DB, Avaya, SoapUI and ALM

Responsibilities:

Reviewed BRD and FSD requirement documents and prepared Test plans and Test Cases.
Reviewed test cases and provided updates to offshore.
Involved in daily Defect troubleshoot/Triage calls.
Reviewed CR changes and prepared test cases.
Created test data in various edge systems.
Performed System Testing, Functional Testing, Regression Testing, Integration/Interface Testing and Smoke test.
Prepared SQL queries.
Used Quality center for requirements mapping, Test cases execution status and Defect tracking.
Provided support to UAT testers and Analyzed UAT defects and provided updates to Lead.
Updated Regression test cases after each Release.
Performed Smoke test in production after each Release.

Confidential

SharePoint and XML

Responsibilities:

Analyzed Business Requirement Document and Technical Requirement Document with teh Business analysts.
Responsible for doing System Testing, Functional Testing, Regression Testing, Integration/Interface Testing.
Performed Smoke/Integration testing of teh application when deployed to production environment.
Collected test metrics from teh Quality Center dat reflected teh current status of teh test execution and teh state of teh defects.
Analyzed web services mapping field logic and prepared test scenarios and test cases based on fields logic.
Performed Functional and regression testing of Web services using SoapUI.
Documented teh successful or unsuccessful completion of each test condition in teh Quality Center script Repository and verified actual results against expected results for discrepancies.
Developed SQL Scripts and queries to check teh contents of teh rows and constraints of teh tables and to validate teh test cases.
Wrote SQL queries to verify teh database tables to validate teh data inserted from teh GUI.
Responsible for test data request preparation and Test Data creation.
Developed and Executed Test Scenarios and Test Cases for Web and IVR applications according to business functionality requirements.
Performed testing of teh reports and verified for data accuracy, format and other standards as specified in teh report requirements.
Responsible to Support Call Center Representatives in understanding teh application changes.
Performed User Acceptance Testing.
Responsible for coordination with offshore for status tracking and test efforts.
Responsible to resolve offshore team clarifications.
Perform teh tests in both teh QA and contingency/backup environments.

Confidential, Los Angeles

.Net, Windows

Responsibilities:

QA Engineer with teh following responsibilities:
Understanding teh customer requirements by participating in teh
requirement sessions with Business Analysts.
Participating in teh onsite calls to discuss on teh status of teh project.
Development of Test Plans and Test Cases for QA Evaluations.
Designing high level scenario’s.
Qualifying Firmware Quality of Mobileview DVRs.
Peer review of teh Test cases.
Execution of Functional and UI test cases.
Involved in Smoke testing.
Involved in Regression and System testing.
Responsible for teh reporting teh Bugs in QC.
Review and Approval of teh Bugs to be posted.

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Qa Analyst Resume

El Segundo, CA

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