SUMMARY

• Over 7+ years of experience in IT as Quality Assurance Analyst. Proficient in Manual/Automation Testing of Client/Server and Web based applications using Mercury Interactive Test Suite - Test Director, Win Runner, Quick Test Pro and Load Runner.
• Domain competency includes finance, mortgage and Insurance sectors.
• Expertise in writing Test Plans, Test Strategies, Test Cases, Test Scripts, Test Scenarios, Test Reports and Defect Metrics.
• Scripting and test automation using QTP, Win Runner, Load Runner.
• Developing Scripting language like VB Script.
• Possess excellent skills in Bug Reporting using Test Director
• Involvement in various stages of Software Development Life Cycle (SDLC) implementing Waterfall, V-Model and Agile methodologies.
• Strong understanding of QA Principles, QA Process, Use Cases, and Software Development Life Cycle
• Used Test Director for test documentation management and defect tracking
• Extensive experience in developing Test Procedures and Test Strategy for Web and Client/Server applications.
• Interacted wif teh developers on various technical issues and resolved teh reported bugs.
• Excellent understanding of teh Software Development Life Cycle and role of QA
• Excellent skills in client relationship management, interaction wif business partners, subject matter experts, portfolio architects and technology partners
• Worked wif all stages of testing namely Unit Testing, Integration Testing, System Testing and User Acceptance testing manually as well as using automated test tools
• Back-end testing using SQL, PL-SQL, Oracle.
• Well versed in testing Methodologies, Web testing, Product Development cycles and software Deployment/Release processes.
• Very Strong skills, including teh use of nested table expressions, unions, Multi-table joins and outer joins
• Supported teh defect resolution process by prioritizing teh severity level of defects.
• Self Motivated, Team Oriented wif ability to handle multiple tasks and efficient in meeting deadlines.
• Participation in design reviews wif teh Development team
• Good team player and has ability to work independently
• Possess excellent communication skills along wif verbal and written skills

TECHNICAL SKILLS

Languages: C, C++, Java, J2EE, VB, COBOL, C#, .Net, ASP.Net

OS/Network: MS-DOS, UNIX, Linux, Mac, Windows 2003/XP/NT/Vista

Testing Tools: Quick Test Pro 10, Quality Center 11(ALM)/Test Director 7.x, TAO, Load Runner 9.0, Win Runner, Rational Clear Quest, Clear Case, Rational Test Manager, Rational Functional Tester, Rational Manual Tester, Doors

Databases/ETL: Oracle 9i/10g, SQL, PL/SQL, DB2, TOAD, ODBC, MS-Access and SQL Server 2005,OBIEE,Ab Initio GDE 1.13/1.14

Web/Protocols: HTML, DHTML, PHP, HTTP, SOA, SOAP, SOAP UI, XSL, XSLT, XML Spy, UDDI, WSDL, CSS, XML, ASP and JSP.

Scripting Languages: VB script, Java script, AJAX, Perl Script and Shell script

Main Frames: TSYS-TS2,MVS,CICS

PROFESSIONAL EXPERIENCE

Confidential, VA

Senior QA Analyst

Responsibilities:

• Identifying business requirements, process improvements and new processes.
• Coordinated wif teh business partners in conducting System Testing.
• Performed Functional Testing and Regression Testing
• Worked closely wif Business and Development team to clarify requirements and resolve defects.
• Troubleshoot teh system error using log files
• Defect Management - Opening, closing teh defects using Clear Quest.
• Extensively used SQL queries to test backend data and data validation.
• Used QTP for automating teh testing scenarios using Business Components. Included SQL queries in teh QTP scripts to verify data in teh source databases and also teh reports generated wif teh data during teh testing process.
• Review and analyze source data, data flows, validate mapping specifications and business rules from data source to target
• DevelopSQLqueries/scripts and similar artifacts to validate teh completeness, integrity and accuracy of data wifin anETL process testing cycle.
• Extensively worked on backend testing using simple and complex SQL Queries, to validate teh data loaded from legacy systems, data on outbound files, and interfaces.
• Extensively worked on UNIX to restart teh UI and Web services
• Participated in SIT and UAT reviews and provided support to testing team and UAT team.
• Creating teh Metrics and monitoring teh System Test activities.
• Experience in using Quality Center (ALM) for maintaining QTP scripts.
• Responsible for creating Requirements Traceability Matrix usingQualityCenterand Doors for all releases.
• Responsible for creating Test data and documenting Test results and checking them in clear case.
• Participated in System Test reviews.

Environment: Java Script, VB Script,Sybase, XML, Web Logic, Java Web Server, Quality Center 11(ALM), QTP 11, Clear Case, Clear Quest, DOORS, Oracle, PL/SQL,TOAD 7.5,Unix,Humming Bird,WinScp,Remedy

Confidential, MD

QA Lead

Responsibilities:

• Review requirement documents, functional specifications, and involved in preparing Test Plan document
• Actively Participating in Scrum meetings, Reviews and developed test scenarios.
• Working in Agile Development Environment wif frequently changing requirements.
• Performed Back end testing by writing SQL statements using TOAD.
• Generated Reports in Front end and validated Reports in Backend to ensure data integrity and validate Business rules.
• Maintained Traceability Matrix to track teh requirements to teh test cases to ensure complete test coverage in teh Mercury Quality Center.
• Clearly communicated defects wif developers and updated comments in Mercury Quality center.
• Involved in testing Web Services and XML using SOAP UI in order to interact wif OPE(Oracle Project Enhancements)

Environment: Oracle E-Business Suite, Oracle Application Express (APEX), Oracle, PL/SQL, TOAD, Quality CenterFannieMae, VA

Confidential

Senior QA Analyst

Responsibilities:

• Identifying business requirements, process improvements and new processes.
• Coordinated wif teh business partners in conducting System Testing.
• Performed Functional Testing and Regression Testing
• Worked closely wif Business and Development team to clarify requirements and resolve defects.
• Troubleshoot teh system error using log files.
• Defect Management - Opening, closing teh defects using Clear Quest.
• Extensively used SQL queries to test backend data and data validation.
• Used QTP for automating teh testing scenarios using Business Components. Included SQL queries in teh QTP scripts to verify data in teh source databases and also teh reports generated wif teh data during teh testing process.
• Review and analyze source data, data flows, validate mapping specifications and business rules from data source to target
• DevelopSQLqueries/scripts and similar artifacts to validate teh completeness, integrity and accuracy of data wifin anETL process testing cycle.
• Extensively worked on backend testing using simple and complex SQL Queries, to validate teh data loaded from legacy systems, data on outbound files, SIR Business Reports, Exports and interaces.
• Extraction, Transformation and Loading was done using different Components and different expressions using Ab Initio to create test data for system testing.
• Extensively worked on UNIX to restart teh UI and Web services.
• Participated in SIT and UAT reviews and provided support to testing team and UAT team.
• Involved in writing test cases and executing them for modules like Loan Payment Processing, FS (Financial Services), Book and Tax Accounting, Cash Processing, Cash Recon.
• Creating teh Metrics and monitoring teh System Test activities.
• Experience in using Quality Center (ALM) for maintaining QTP scripts.
• Responsible for creating Requirements Traceability Matrix using Quality Center and Doors for all releases.
• Responsible for creating Test data and documenting Test results and checking them in clear case.
• Participated in System Test reviews.

Environment: Java Script, VB Script, AbInitio (GDE 1.15), XML, Web Logic, Java Web Server, Quality Center 11(ALM), QTP 11, Clear Case, Clear Quest, DOORS, Oracle, PL/SQL,TOAD 7.5,Unix,Humming Bird,WinScp,Remedy

Confidential, Laurel, MD

BI Tester

Responsibilities:

• Involved in BI Report Testing using Oracle SQL Developer.
• Supported teh entire Testing Phase of teh project by creating and executing manual test cases to support OBIEE.
• Developed Test Cases via business Report Specs, Report layouts, Test plan, request a review approval from Manager.
• Used Quality Center, MS Word and Excel to create teh test plan, test cases and RTM.
• Performed System Testing, Integrating testing, End to End Testing.
• Involved in Adhoc Query Testing, Report testing and validating teh data for FIN-AP(Account Payable),Fin GL(General Ledger) and PA(Project Analytics)
• Validated teh reports by writing SQL Queries using Joins, Case Statements.
• Involved in validating teh reports layouts in OBIEE based on Report Layout Document.
• Logged teh defects in EBSS Defect Log and tracked them through Resolution.
• Categorized bugs based on teh severity and interacted wif developers to resolve them.
• Created test results, reports/metrics for Project Management and Quality Services teams.
• Interacted wif all teh project team members to report daily testing status, identify and escalate critical issues and risks.
• Actively attended meetings wif fellow testers and other groups to evaluate teh progress and performance of teh application.

Environment: OBIEE, Quality Center 10.0, Oracle SQL Developer, Microsoft Office Tools, Share Point, Unix, Ab Initio GDE 1.13/1.14, EBSS Defect Log.

Confidential, Richmond, VA

Responsibilities:

• Interacted wif Different Testing Teams and Gatheird teh Test Data Requirements.
• Developed test cases collaboratively wif other testers to test teh functional requirements.
• Attended various meetings wif Business Customers and Support Teams.
• Used Mercury Quality Center for updating teh status of all teh test cases & test scripts that are executed during testing process.
• Involved In Data Creation and Data Conditioning.
• Created and conditioned Test Data in TSYS TS2,Prophit and Vault Center by Excel Macros
• Used QTP for modifying and comparing data in Excel files and used for running Excel Macros in background.
• Extensively worked wif Excel Macros to create and conditioning Test data and for posting transactions.
• Maintained and Retrieved Test Data using TA Web and DB2(QMF)
• Used Clear Quest and HP Service Desk to track teh Test Data Requests.
• Extensively worked on Quick Test Pro to run Automation VB scripts for Test Data Conditioning.
• Worked closely wif Testers and QA Managers to resolve issues.
• Tracked defects and bugs using Quality Center and maintained teh bug reports.
• Experience wif setup of Test Data for Regression Testing for various teams like prophit, Probe, Training, Core Billing, EOS, RTM, Performance Testing, Cordiant and Offer Management.
• Experience Master Card and Visa Simulators to simulate Authorizations based on given specifications.
• Extensively worked on UNIX in order to transfer teh files from Count Server to Grover server.
• Extensively used multi file commands in Unix Environment in order to validate teh data.
• Experience wif Vault Center Application for maintaining Rewards.
• Experience in using Quality Center for maintaining QTP scripts.
• Attend daily meetings to update status on various requests.

Environment: TSYS TS2, Quality Center, Quick Test Professional 9.0, Rational Clear Quest, TA Web, QMF, MS Access, HP Service Desk, Unix, Microsoft Office Tools.

Confidential, Delaware

QA Analyst

Responsibilities:

• Identifying teh business needs of client and thus proposing them for teh new requirements or changed in define requirements.
• Used TSYS application in order to enter teh new customer information.
• Involved in Data analysis and back end testing by executing shell scripts to lead data from TSYS source
• Involved in design of Test Plan and Test cases based on teh Use cases. Involved in Documenting teh Test Plan that defines teh Test environment, Testing Scope, Phases of Testing, Environment Validity Analysis, Test Case Inventory, Test Data, Entrance and Exit criteria, Roles and Responsibilities
• Involved in back-end testing by executing Shell scripts to load data from source and validating teh data using SQL scripts.
• Used SQL developer to run SQL queries to get test data for various test cases.
• Prepared Expected data in TSYS.
• Involved in writing and executing teh Test Cases for Data Validation which involves in testing accuracy of data which is migrated to teh target database
• Used Quality Center defect tracking tool to report application defects and enhancements request and discussed wif developers to resolve technical issues. Reported teh defects to teh development team using Quality Center.
• Involved in UAT Testing.
• Involved in documenting RTMs and Test Results.
• Responsibilities include meeting wif teh Data Architects, Business Analysts to determine Requirements and goals.
• Experience in data validation after running jobs in UNIX environment.
• Used Clear case as teh version control tool, to store documents.
• Determined teh test strategies based on requirements and architecture
• As a Lead was involved in QA reviews like Peer Review and Functional Review, WALKTHROUGH and audits during Software Development Life cycle
• Coordinated wif teh development teams to enhance teh scalability, performance and tuning of teh application.

Environment: Mainframe 3270 and DB2, Quality Center (9.2), SQL, Clear Quest, Clear Case, Doors, UNIX