PROFESSIONAL SUMMARY:

• Over 12 years of accomplished Senior QA Lead/QA Manager in Testing & Quality Assurance with extensive experience in multiple technologies and domains including Telecom/Health Care/Insurance / Banking with emphasis on Test Strategy, Test Management, Automation and Test Execution.
• Expertise in managing mid - sized project teams coordinating with teams spread across globally.
• Expert at driving the adoption and enforcement of Scrum rules, removing impediments and fostering self-management.
• Worked across multiple cross-functional teams to execute full system, interface and end-to-end testing.
• Extensiveexperienced in handling projects in the areas of Functional, Integration, Regression and Acceptance Testing.
• Experienced in preparing the Technical documents, User Scenarios, User Documents, Project Process documents, Gap Analysis, Impact Analysis, Change Request Proposals documents.
• Well versed with Software Development Life Cycle (SDLC), agile development models, Software Testing Life Cycle (STLC), logging and tracking defects in all the phases with major responsibilities.
• Experienced in preparing, reviewing and executing project related documentation, project planning, test plans, metrics, estimations, functional, integration, system test cases, tracking and delivery.
• Extensive knowledge of SoapUI, REST, GROOVY, html, http and external data source testing.
• Extensive experience in Testing HealthCare applications
• Experience in ETL/Manual testing on Windows/Linux Environment.
• Skilled at developing and streamlining processes to increase efficiency and improve overall quality and performance.
• Wide exposure to Test Management tool such as Jira, QC ALM, TFS and Test Director.
• Experience of testing UI, databases using TOAD, SQL developer, SQL Server, mainframe and multi-language based applications.
• Experience in working with Selenium IDE and Selenium Web Driver using Java.
• Proficient in preparing and executing automation scripts using QTP.
• Good exposure to Microsoft Test Manager, Process implementation, Process improvement.
• Experience in Database migration projects - Grid to Cassandra
• Experience in Implementing test devops using continuous integration tool Jenkins
• Experience in testing of migration of all Non-production environments to Cloud
• Proven ability to work efficiently in independent and team work environments, good interpersonal relations, strong communication skills, hardworking, high level of motivation and a quick learner with an aptitude for taking responsibilities

CORE COMPETENCIES:

Automation (Selenium, QTP)

Project Planning, Execution& Matrix

Preparing Project related docs

Agile: Scrum Master

DB - Oracle SQL, DB2, TOAD, ETL

Defect Management tools - Jira, Quality Center, TFS…

SOFTWARE AND FUNCTIONAL SKILLS:

Windows NT/98, 2000, Windows Server 2003, Windows XP, Win 7

Oracle database, TOAD, SQL Server 2008/2005

Automation(Functional & Performance)

Selenium, QTP 11.0, SOAP UI

Defect Management Tool

JIRA, QC-ALM, Test Director

Source Safe

Microsoft VSS 6.0, TortoiseSVN, Confulence

PROFESSIONAL EXPERIENCE:

Confidential

QA Manager

Responsibilities:

• Successfully managing a team of 14 including 2 technical leads with accountability of mid-year & year-end reviews, appraisals, vendor management, employee engagement, conflict resolution, hikes & promotions, travel, training, mentoring and identifying career paths
• Lead and facilitated sprint planning, execution, retrospective meetings, grooming, ensured all the impediments and conflicts with business products are resolved to ensure teams are on track for completion of projects.
• Responsible for Automation, backlog tracking, burn down metrics, velocity and task definition. Ensure the sprints are planned and the teams are aware of the requirements before the actual sprint starts
• Coordinated onshore and offshore activities to ensure efficient handover, even during non-standard business hours.
• Worked with Build and operation teams for deployment planning and deployments tracking.
• Responsible for completing of testing and signing off with in stipulated project deadline.
• Post production defects are captured and ensured proper analysis is done and prioritized and aligned back based on bandwidth and criticality.
• Effectively communicate with all stakeholders like Vendors, product owners, business analysts, PMO, sponsors, usability, development teams and operations.
• Follow a light weight agile process to deliver shippable functionality in short increments.
• Implemented changes in the release process to create positive friction which in turn helped the project stay on testing glide path and hold people accountable for slippages.
• Well versed with preparing regression test strategiesbased on release notes
• Review project proposals to analyse ROI and determine if they are in alignment with the organizational goals. Develop management plans for schedule, cost, human resources and quality and ensured that they were delivered on budget and schedule.
• Carried out Test plan reviews, signing off Test plans, attended go / no go calls & calls with Executives, monitored metrics in test environments and worked with different applications on which the release has a dependency.
• Tested webservices, XML, WSDL and Groovy scripts using SOAP UI tool. Modified end points while working on different servers and different versions of Web Services.
• Tested WebServices, providing required input data to request XML and validated response XML
• Validated WebServcies request and response xml, Jason using SOAPUI tool

Environment: ALM, .net, Java, Toad, Oracle, Web services, XML, Service Virtualization, Selenium web driver and grid, Jira, CMIS Web, SharepointDevices: IOS and Android (iPhone5, iPhone4s, iphone4, Samsung galaxy, S II, S III)

Confidential

QA lead

Responsibilities:

• Manage scope, effort / cost, schedule, and quality, while continuously identifying and mitigating underlying risks.
• Managed team of 20 members @ offshore through proper communication and balance between available resources, time, and skills. Proved to be successful in boosting the confidence/moral of team members.
• Exhibited good presentation techniques during multiple demonstrations given to senior executives and stake holders for the brand new application.
• Collaborate with stakeholders to elicit and review Requirements and Design. Guided all teams through full product lifecycles and provide technical guidance and assistance as needed. Oversee development, test, deployment, and support. Communicate status with stakeholders, and resolve issues in a timely manner
• Involved in design and implementation of Selenium WebDriver automation framework for smoke and regression test suites.
• Developed Selenium test scripts for identified test cases by using data driven framework.
• Responsible in executing Selenium test scripts on different browsers and checked for compatibility.
• Used Firebug Tool to identify the Object’s id, Name, XPath, link in the application
• Performed application testing on iOS (6.1.4, 6.1.3, 5.1.1) and Android (Jellybean 4.1.2; Honeycomb 3.2) on both CDMA and GSM devices and Tablets.
• Tested and documented Android/iOS application including user interface design, data management and data processing
• Utilized Android Debug Bridge (adb) commands to capture install applications, pull logs and take screenshots
• Performed Mobile/Web testing on Gapsites on several browsers.
• Tested application on Android devices using Appium tool

Environment: ALM, .net, Java, Toad, Oracle, Web services, XML, X12 submitter, Service Virtualization, Selenium web driver and grid, Jira, CMIS Web, SharepointDevices: IOS and Android (iPhone5, iPhone4s, iphone4, Samsung galaxy, S II, S III)

Confidential

QA Lead

Responsibilities:

• Prioritising enhancements based on factors like ROI, impacts, flow through, AHT and other priorities of the company; ensured alignment of the enhancements with the strategic goals of the company
• Undertook configuration management activities like merging, forward apply and branching
• Managed 6 minor and 6 major releases along with 4 off-cycle releases
• Carried out Test plan reviews, signing off Test plans, attended go / no go calls & calls with Executives, monitored metrics in test environments and worked with different applications on which the release has a dependency
• Lead a team of 8 and Implemented enhancements for releases along with operational work like defects & order fallouts
• Instrumental in carrying out test strategy document, designing of test cases, System testing, Test plan walkthroughs and post production activities
• Participated in migration of a project from Dallas to India; increased the team size from 2 to 8 over 18 months
• Played a pivotal role in training & mentoring a group of 4 vendors from Accenture
• Involved in design and implementation of Selenium WebDriver automation framework for smoke and regression test suites.
• Developed Selenium test scripts for identified test cases by using data driven framework.
• Responsible in executing Selenium test scripts on different browsers and checked for compatibility.
• Used Firebug Tool to identify the Object’s id, Name, XPath, link in the application

Environment: VB.NET, ASP.NET, Test Director 8.0, Load Runner 8.0, Selenium, Windows 2000 and XP, IIS, XML, Oracle, Bugzilla.

Confidential, Philadelphia, PA

Sr. QA Lead

Responsibilities:

• Lead a team of eight, Participate in Project Estimations and Proposal creations.
• Analysis of the requirements (Agile methodology requirements comes in form of iterations) and prepared the analysis documents.
• Coordinated with the Development and Business Analysis teams located at various locations to acquire application knowledge / discuss Issues.
• Preparing, reviewing and executing project related documentation, project planning, test plans, Traceability matrix, estimations, metrics, functional, integration, system test cases, tracking and delivery.
• Developed test scripts to automate process oftestingin Selenium Web Driver QC.
• Preparing the Technical documents, User Scenarios, User Documents, Project Process documents, Change Request Proposals documents.
• Tested webservices, XML, WSDL and Groovy scripts using SOAPUI tool. Modified end points while working on different servers and different versions of Web Services.
• Tested Web Services, providing required input data to request XML and validated response XML
• Validated WebServcies request and response xml, Jason using SOAPUI tool.
• Responsible for functional, integration, UI and database test preparation and execution.
• Preparing, reviewing and executing Test Cases using Microsoft Test Manager and also creating the defects while executing the test cases and while doing Adhoc testing.
• Analyzing and manipulate data in a database by using TOAD.
• Developed and managed Defect Management using Jira.
• Streamlined the process and overall quality of the deliverables by introducing agile methodology.
• Protect team from over-commitment, manage backlog, and prioritize resolution of defects/bugs as evidenced by the on-time delivery of major initiatives with effective utilization of Jira.
• Track and communicate team velocity and sprint/release progress.

Environment: Jira, QC - ALM, Selenium, TOAD, Visual Studio2010, SVN. Windows 7, Oracle OID, Oracle WebCenter 11g, Oracle ADF, Java, SQL Server 2008.

Confidential, Orlando, FL

Sr. Test Engineer

Responsibilities:

• Analyzed the Functional Design documentation, User Requirements and Technical Requirements
• Developed detailed Test Cases for Functional testing and Data Validation which involves in testing accuracy of data which is inserted in to the target database throw web services.
• Developed and maintained Traceability Matrix between Functional Requirements and Test Cases and actively managed changes during various phases of the project
• Creating the Environments, Virtual Directories, Application pools, interfaces with HL7 and updating the latest patch.
• Preparing and Executing of Regression Scripts using QTP
• Wrote SQL queries to test backend data for different scenarios in the application.
• Involved in manual testing of Interfaces and web services and coordinated defect validation with the team and assisted development team to recreate defects.
• Implemented Interface design testing within 7-Edit tool
• Performed Security testing using Bar Code, Palm Vein & Swipe Card Authentication.
• Performed cross browser and environment testing on Desktop browsers, Android 2 (Mobile & Simulator), tablet, Kisok machine.
• Performed Smoke test, System test, Functional, Integration, End to End, User Acceptance testing and Regression testing activities in Test environment and Production support environment
• Actively managed Defects in Jira until resolution has been made for each of the item(s)
• Involved in Design of Logical Data Models by focusing on problems with existing design constraints
• Involved in UAT& Demo sessions with Clients with senior management and Solution Managers.
• Streamlined the process and overall quality of the deliverables by introducing agile methodology.
• Protect team from over-commitment, manage backlog, and prioritize resolution of defects/bugs as evidenced by the on-time delivery of major initiatives with effective utilization of Jira.
• Track and communicate team velocity and sprint/release progress

Environment: Share Point, VSS, Quality Center, TOAD, BOSS and QTP. HTML, Java/J2EEJDBC, Servlets, JSP, EJB, XML, IBM WebSphere 6.0, C++, UNIX, MS SQL ServerDB2, SQL.

Confidential, Jersey city, NJ

Sr. Quality Engineer

Responsibilities:

• Review of Artifact and clarifying the doubts by communicating with Bank SMEs.
• Prepared Test Plan and Test Scripts for Individual Initiatives
• Involved in Preparation of Requirement Traceability Matrix.
• Involved in Functionality Testing, Backward Compatibility & Regression Testing.
• Analyzing and manipulate data in a database by using TOAD.
• Running the jobs/Workflows for ETL process
• Prepared and ran SQL queries to verify Dimensional.
• Verifying the data in target database by ETL process.
• Verified column mapping between source and target.
• Preparing and Executing of Regression Scripts using QTP.
• Preparing the considered Bug Report using Quality Center.
• Updating daily and weekly metrics & handling daily status call.

Environment: Share Point, VSS, Quality Center, TOAD, BOSS and QTP, HTML, Java/J2EEJDBC, Servlets, JSP, EJB, XML, IBM WebSphere 6.0, C++, UNIX, MS SQL ServerDB2, SQL.

Confidential

Sr. Quality Engineer

Responsibilities:

• Analyzed requirements documents and Use Cases to prepare the Test Cases.
• Participated in Software development life cycle and attended meetings with business analysts, developers and Project Manager.
• Responsible for manual testing of the application.
• Performed Black Box, System, Functional, Integration and End to End testing
• Worked closely with development staff to resolve the defects and Testability issues throughout Software Test Life Cycle.
• Used SQL queries and Management Studio for back-end testing.
• Perform back-end database testing by executing PL/SQL queries to test data integrity.
• Executed insert, update and join statements on Oracle databases.
• Design & Execute the Test Cases, track problems/ bugs and get them fixed.
• Developed SQL queries in order to verify that the data is inserted or updated in the database
• Developed QA Test plans for Functional, Regression and User Acceptance Testing.
• Modified scripts whenever Change Requests, Enhancements have come.
• Interacts with Triage and Development Team to provide information about Defects logged to facilitate quick resolution.

Environment: VB.NET, ASP.NET, Test Director 8.0, Load Runner 8.0, QTP, Windows 2000 and XP, IIS, XML, Oracle, Bugzilla.