Sr. Qa Analyst Resume
San Jose, CA
SUMMARY
- Over 7+ years of Experience in IT industry with Emphasis in Quality Assurance testing and good knowledge of SDLC in testing.
- Experience in test automation tools like HP Quick Test Pro (QTP/UFT), Quality Center.
- Having experience in working with Mainframe and DB2 enjoinments.
- Good industry experience in Railway domain and worked for different train applications.
- Strong Functional knowledge and testing experience in teh domain of Anti Money Laundering (AML) for Banking and Financial, insurance applications.
- Experience in preparation of different types of test cases for SWIFT Interface.
- Experience testing mobile applications on iOS, iPhone, iPad, Windows Phone 7 and Android
- Experience in working with well - defined Quality Assurance Process in govt. organizations.
- Experience in Adhoc testing, Integration Testing, retesting, Regression Testing, Positive and Negative Testing on Trading Stocks, Options, Mutual Funds, Account Summary, Quotes, RDC and Transfers.
- Good experience in testing and implementation of Web Services.
- Experience in running teh different kind of manual & automated batch processes (EOD-End of Day, SOD- Start of Day) for conducting batch testing.
- Good experience in User Interface Testing of client server & web based applications.
- Extensive experience in testing of client/server, WEB Based, Stand-alone and database applications developed in Java, ORACLE, UNIX and Windows etc.
- Strong knowledge and experience in all phases of Software Development Life Cycle (SDLC), Agile Methodology and QA Life Cycle (STLC).
- Experience in analyzing and understanding business requirements and functional specification documents.
- Expert in developing test plans, test cases, test data, test checklist, defect tracking and reporting.
- Experience with Mobile application testing - iPhone, Android, Blackberry and feature phones using Simulator "Device anywhere" “Perfecto”.
- Expertise in Test management tool Quality Center for Managing Test cases, Executing, Defect tracking and reporting.
- Experience in Project management tool 4sight for Managing Client requirements, Test cases, Executing, Defect tracking and reporting.
- Manual Testing experience involves Test Planning, Test scenario creation, Test case writing, Test data creation using MS Excel, SQL and Perl, DB validation, Defect reporting with Test and Defect management in TFS/Quality Center/Test director
- Extensive experience in Black box, White box, Gray box, Green box testing of different types of applications.
- Very good at various levels of testing like Functional, Integration, Validation, Regression, User Acceptance and Data Integrity.
- Good experience in UAT testing & Pre UAT testing at client end.
- Experience in working with CDMA and GSM Technologies.Expert in back end testing using Teradata, SQL Server 2005 & 2008, ORACLE, Toad on Oracle/SQL database tables.
- Experience in creation/edition of JCL’s in file manager/DB2 databases and running different jobs to recreate teh test data in mainframe.
- Extensive work experience in System testing and Regression testing on diversified Platforms like UNIX and Windows.
- Experience in working with Control-M job scheduler/Batch schedule designer
- Good in understanding Functional specification’s created RTM’s and wrote teh Test Cases based on Functional Document.
- Tested and coordinated mobile applications in both Native and Web environments and validated teh mobile application functionality on physical smart phone hardware devices and virtual device emulators like: Device Anywhere, perfecto mobile and Simulators like: Android SDK, iOS SDK etc.
- Experience in working with BIG Data applications using HDFS, Map Reduce, Hive, PIG&Sqoop.
- Experienced in testing and validating several Transformations through ETL Testing manually.
- Experience in case creation flow for suspicious customers, creating different type of complex rules, several data transformations in Anti Money Laundering (AML) product.
- Experienced in working with teh Business Analyst to understand teh business process and develop Test Strategy.
- Closely worked with teh developer and teh other testers to solve any technical and end user issues.
- Strong communication, presentation and interpersonal skills as well as strong problem solving skills and a great team player.
TECHNICAL SKILLS
Testing Tools: Calabash, QTP, Quality Center, Bugzilla, LoadRunner, MTM, WinRunner, TestDirector, SOAP UI, JIRAOperating Systems Windows 7, Windows, Unix, Linux, Android, iOS& Mac
Web Technologies: ASP, ASP.NET, HTML, DHTML, Java Script, VB Script, XML
Development Tools: Visual Studio, Eclipse, TFS
Database Technologies: SQL server, MS- Access, Oracle, DB2
Version Control Tools: VSS 6.0, CVS, Team Foundation Server (TFS)
Others: SharePoint, MS Project Server
Mobile Devices: Iphone, Ipad, HTC, Samsung android devices, Blackberry, Windows phone
Bug Reporting Tools: Test Director, Quality center, Rational Clear Quest, Ab-Initio (ETL tool)
SDLC: Waterfall, Agile, Spiral, RUP.
Business Applications: Microsoft Office Suite - MS Word, Excel, PowerPoint, Outlook.
RDBMS: SQL Server, Oracle.
PROFESSIONAL EXPERIENCE
Confidential - San Jose, CA
Sr. QA Analyst
Responsibilities:
- Worked with POS System and involved in testing functionalities related to sales tracking, POS scanning, Store ISP, ordering forecast, adjustments, custom retail price and promotions in POS
- Review and understand requirements related to POS (Point Of Sales) systems designed by Third Party Vendors like Retail Information System.
- Used TFS as Test management tool.
- Estimate effort for teh test activities.
- Worked with mobile app IOS and Android native application.
- Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, and IOS etc.
- Performed functional testing of individual modules (Accounts, Trading, Quotes and More) of teh Application on iOS, Android, Blackberry OS, Windows OS operating systems.
- Enhanced QTP/UFT script using recovery scenarios for error handling.
- Inserted Check Points to check teh broken Links, Text, and standard properties of objects using QTP/UFT
- Worked with iOS, Android, WP7 and BlackBerry mobile platforms simultaneously.
- QXDM tool used to capture logs while executing test cases
- Worked with three mobile application simultaneously: iOS (iPhone &iPad), Android and WP7
- Entering and managing defects to completion using TFS
- Involved in creating output values using QTP/UFT.
- Verify test results on Database testing using query skills using SQL and validation
- Identify, Log and follow-ups on all defects found during testing by using TFS.
- Performed mobile handset testing using iPad, iPhone, Android handsets.
- Generating test progress reports.
- Performed functional testing of individual modules Easy Access application on iOS, Android, Blackberry OS, Windows OS operating systems.
- Responsible for tracking and closing defects using Rally during SIT/UAT
- Providing training on new Point of Sale functions to production support team.
- Used TFS for test documentation management and defect tracking.
- Executed test cases and reported defects using Microsoft test manager
- Also Involved in Mobile Computing testing with Windows, and Android apps essentials including cross-browser testing using UI framework.
- Report teh test progress and teh test result to teh stakeholders.
- Involved in Integration, Regression, Functional and End-to-End testing on store and merchandising applications that interface with POS
- Design and maintain test plan, test case, authored and ran tests using Test Manager
- Developed and executed test cases and test Scenarios and followed-up defects using TFS.
- Ensure applicable Test and Defect management process and best practices are followed.
- Designed and maintained test schedules, test plan, test strategy, test assignment documents for various testing activities (using SharePoint and Microsoft Test manager)
- Act as teh contact for coordinating test efforts with other systems/projects.
- Ensure teh coverage of teh test cases and scenarios.
- Reporting of testing related metrics
- Re-tested teh application to check whether teh defects are resolved or not (Regression Testing)
- Involved in all phases of SDLC.
- Creating test scenarios and Test Cases on MS Excel.
- Executing test cases and creating defects on Microsoft Test Manager (MTM)
- Wrote and modified required UNIX scripts and other SQL validation scripts for Oracle and writing scripts in SQL to validate teh outputs analyzed test results and creating performance evaluation reports.
- Prioritize testing priorities based on business risk, Access testing assets anytime; anywhere via a browser interface using TFS.
- Tested teh mobile applications in both Native and Web environments and validated teh mobile application functionality on physical smart phone hardware devices and virtual device emulators like: Device Anywhere, perfecto mobile and Simulators like: Android SDK, iOS SDK etc.
- Handled defect management using Microsoft Test Manager
- Comprehensive experience with agile testing process using SCRUM.
- Tested POS application that displayed information upon scanning or manual barcode entry such as teh description and retail price of teh merchandise and type of customer payment Conduct Agile Scrum meetings to discuss project progress and plan
- Performed Functionality testing during teh various phases of teh application and analyzed teh results using QTP/UFT.
- Performed data driven testing and parameterization using vb script in QTP/UFT.
- Functionally validated Web Services delivered in SOAP XML format as provided in specification document.
- Executed automated test cases in TFS
- Created and maintained SQL Scripts to perform back-end testing on teh oracle database. Created and executed scripts manually for Functionality testing.
- Perform system, functional, end-to-end and regression testing.
- Conducted GUI, Integration and Data Driven Testing.
- Extensively used SOAP UI in web services testing
Environment: Windows, HPQC-ALM, SQL, TFS, MTM, Rally, QTP/UFT, XML, UNIX, Linux, Soap UI, VBScript, Java, Agile, Oracle, Android, Mobile Devices for IOS, Blackberry, Perfecto Mobile
Confidential - Philadelphia, PA
Sr. Test Engineer
Responsibilities:
- Executed test cases developed by self or peer. Compared and analyzed actual to expected results and reported all deviations for resolution performed All phases of end-to-end testing which includes Smoke testing, Functionality testing, Integration testing, Regression testing, back end testing etc.
- Wrote SQL queries for data Validation
- Used Quality center to developed test cases in Test plan module and executed test cases in Test Lab Module and logged teh defect in defect Module
- Use California MMIS Mainframe system to submit claims, collect test data, and access different software environments.
- Created automated test scripts and Performed Functionality testing in teh multiple phases of teh application and analyzed teh results using Quick Test Pro (QTP).
- Involved in User acceptance testing (UAT) of teh application.
- Tested teh ETL Informatica mappings and other ETL Processes (Data Warehouse Testing)
- Involved in writing detailed test cases and executed test cases in Quality Center.
- Performed Shell Scripting and PL/SQL programming to resolve business problems of various nature
- Performed Database integrity testing by executing complex SQL Queries
- Involved in testing teh EDI Transactions 270/271 & 276/277 for teh HIPAA mandate
- Extensively used various joins and keys for accessing data in teh database
- Worked on preparation of test scenarios, test cases and data preparation for teh ICD-10 transition.
- Worked on MediTech, e/PREMIS, McKesson, 3MScripts, and All Scripts.
- Conducting testing for implementation of ICD 9 & ICD-10 mapping and crosswalk analysis.
- Entered and verified test cases for ANSI 5010 / ICD 10 implementation.
- Involved in Member creation using FACETS and assigning them to different Maine Medicaid Programs.
- Created different providers and members through FACETS.
- Involved in writing Test scenarios, Generic tests cases, detail Positive and negative test cases for ETL also Preparing ETL and SQL routines/code for performing ETL testing (system and integration testing) and Documenting teh test results
- Development of SQL queries as per teh request from teh business team in SQL server.
- Verified teh application’s functionality on different Configurations by performing Configuration Testing and Security Testing. Tested XML request and responses using SOAP UI
- Discussed teh EDI related issues with development team and resolved teh issues. Created and tested scenarios using positive and negative test data.
- Modified and maintained test cases with changes in application interface and navigation flow.
- Responsible for testing of different Medicare Benefit terms and Programs according to Configuration library.
- Involved in testing a claim processing system for teh healthcare management client system. It allowed teh user to inexpensively capture information regarding patient, summary of medical history, symptoms (ICD-10 codes), and treatment (CPT).
- Used Test Director for bug tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.
- Automation test with QTP record and playback, data driven teh scripts.
- Validate web services using SOAP UI.
- Perform functional, regression and UAT testing for multiple releases on Enrollment, Member Services and Correspondence modules.
- Worked on Members, Providers, Claims, Configuration and Payment Modules of Facets 4.81.
- Tested teh HIPPA EDI, 820, 834, 837/835 transactions according to test scenarios and verify teh data with FACETS on different modules.
- Testing of EDI X12 820 and 834, 835 Transaction sets for enrollment and claims processing
- Validated teh 837 claims, secondary claims and member data base.
- Involved in Member creation using FACETS and assigning them to different Maine Medicaid Programs.
- Analyzed teh Facets Requirements/BRD’s/Gap analysis, tan prepared test scenarios and test cases.
- Conducted Validations for different FACETS modules Providers, Claims and Membership
- Coordinate and document Launch Readiness Assessment and Deployment Plan.
- Create Defects and manage teh lifecycle of defects using Quality Center.
- Tested web applications in a variety of browsers and involved in black box testing for both SQL and NOSQL databases
- Developed complex level queries using Facets Data Model to retrieve data from Backend.
- Responsible for gathering requirements, design and develop data warehousing ETL solutions and delivery reports
- Involved in Member creation using FACETS and assigning them to different Maine Medicaid Programs.
- Performed Database testing (Data Warehouse / ETL) on ETL validating data in Sources/Targets
- Created different providers and members through FACETS.
- Worked on different EDI scenarios for batch processing.
- Validate teh date from EDI transaction in teh front end as well as back end.
- Performed web services testing using Soap UI.
- Analyzed mandatory and teh situational fields and compared with teh user manuals for EDI.
- Tested multiple Web Application as well as Client Server Application.
Environment: TRIZETTO Facets, Edifecs transaction Management, Para soft, HIPAA EDI, HP Quality center 10.0, Microsoft visual studio shell, Ultra edit compare 8.5-0-1025, Microsoft SQL server 2008 R2( SQL server management studio), Microsoft out Look, Microsoft Office communicator 2007 R2, share point, Web service, SOA,ETL, Informatica, Data Warehouse
Confidential - Chicago, IL
Quality Analyst
Responsibilities:
- Analyzed teh SRS (System Requirement Specifications) and developed Test Cases, Test Scripts to cover overall quality assurance testing
- Created test cases and test scripts and developed Requirement Traceability Matrix to match teh requirements
- Performed Business functionality testing, which involved testing of all core functions of teh application
- Good understanding of CFPB requirement, Home loan, Mortgage, Home Equity loan, Loan origination process, Loan Suppression.
- Performed different kinds of testing like Functional, GUI, Integration, Backend, Regression and System Testing
- Developed Test Plan and created/executed manual test cases/test scripts to test teh core functionality of teh application
- Generated High level Test Plans, various work flows and Manual Scripts
- Involved in entire Project testing life cycle from requirements, testing to delivery of teh application
- Involved in manual testing of front end functionality, hyperlinks, navigation, GUI and system integration testing of teh application
- Executed Manual test scripts via Quality Center; Extensive Web Testing & Black box Testing
- Performed Manual testing before converting them into automated scripts
- Performed cross-browser testing to check teh functionality of teh application in various browsers
- Interacted with teh developers for bug fixes and problem resolution
- Extensively used Quality Center for Test planning, Bug tracking, and Reporting
- Created snapshots of teh bugs/defects to enhance teh understanding of teh defect for developers
- Developed detailed Testing Strategy for teh entire application and developed various types Test cases, Test Scenarios
- Involved in teh Execution of automation test scripts for web applications
- Conducted teh Smoke testing to check teh High level functionality of teh application
- Actively participated in teh Review Meetings for Functional Specifications Document and Technical Design Documents
- Created and maintained documentation of processes or procedures
- Participated in Weekly meetings and walk through to discuss Defect Priorities
Environment: Mercury Quality Center, QTP, VB.NET, VBScript, Oracle, SQL Server 2005, IBM WebSphere, Windows NT/2000, UNIX (Sun Solaris)
Confidential, Portland, OR
QA Tester
Responsibilities:
- Implemented a uniform QA process for dev team, business members and test team to follow.
- Create Test related documents such as Test Plan, Test Scenario, and Test Cases throughout teh STLC.
- Work in Agile, scrum, and sprint environment in order to change teh requirements and features set.
- Participated in Business Analysis, Requirement review and Technical Specs Inspection.
- Developed Test Plans, Test Cases to test teh Screens and workflows for Quality Assurance.
- Expert in writing test scripts manually.
- Created and managed system testing schedule.
- Provided test team status reports on weekly basis to teh project manager.
- Created, updated and maintained teh Traceability Matrix mapping teh requirements
- Work in Agile, scrum, and sprint environment in order to change teh requirements and features set.
- Used HP Service Test for XML based Web Methods testing
- Actively participated Agile and scrum meetings, review and developed test scenarios.
- Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
- Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
- Performing Multiple rounds of Test Execution using HP Service Test across various releases of services
- Conducted Functionality testing during various phases of teh application using QTP.
- Performed Regression Testing by generating QTP scripts based on teh business process.
- Created and maintained SQL Scripts to perform back-end testing on teh oracle database.
- Participated in building automation test scripts based on BPT module of Quality Center.
- Performed Database testing using SQL queries
- Conducted GUI, Backend, Data Driven and Security Testing.
- Used HP Service Test for WSDL files validation in Web Services testing
- Conducted regression testing on new builds/versions.
- Run all automated tests in TDD
- Active participant in defining teh automation framework (keyword, hybrid) with business users.
- Performed Regression Testing, Functional, UAT and Ad-hoc testing.
- Arranged weekly team meeting to assign testing tasks and acquisition of status reports from individual team members.
- Used input/output parameter in Web Service Method and operations on HP Service Test
- Conducted Bug review meeting to discuss resolution of issues
- Developed Test scenarios, Test Scripts and Test cases based on Requirements.
- Involved in coordinating with developers and business owners.
- Performed rigorous manual testing such smoke testing, Integration testing, Regression Testing, End to End Testing and System Testing.
- Performed Automation testing using QTP.
- Reported difference when confirmed as issues in Quality Center from SME’s.
- Performed backend testing using SQL queries to validate data.
- Detected, reported and tracked defects using Quality Center.
- Conducted teh defect report in Quality Center.
- Interacted with teh developers to report and using Quality Center.
Environment: VB Scripting, Websphere, Quality Center, QTP, MS SQL Server, Java, Web Services, XML, SOPA UI, J2EE, XML, HTML, Etc
Confidential - Huntsville, AL
QA Analyst
Responsibilities:
- Formulated detailed Test Plan, Test Cases and Testing Procedures, which included Test Cases/Scripts, capturing Test Results and capturing and resolving Test Anomalies.
- Performed configuration/ compatibility and user interface testing manually.
- Have experience designing and writing training manual templates, design formatting, project planning and writing technical documents.
- Use agile systems and strategies to provide quick and feasible solutions, based on agile system, to teh organization
- Exported Manual test cases into Quality Center and maintained teh same in teh Test Plan module
- Performed test case assignments in Test Lab modules of Quality Center.
- Conducted GUI/Usability Testing and Black Box Testing according to specifications.
- Involved in writing complex SQL queries to check teh data integrity
- Created test cases manually to perform different types of testing such as positive/negative, functional/regression, interface, black box, screen navigational testing, smoke/sanity testing, exploratory testing or Backend testing
- Wrote complex SQL queries for database validation
- Performed negative and positive testing manually.
- Investigated software bugs and interacted with Dev team to resolve bug issues using Quality Center
- Used various aggregate functions through SQL queries in order to validate teh data load in order to perform Backend Testing.
- Used various SQL features such as Group By, Joins to retrieve teh expected results from different tables and compare teh same against front end results.
- Participated in conducting System testing and End to End testing manually.
- Created and maintained SQL Scripts and Unix Shell scripts to perform back-end testing on teh oracle database.
- Documented bugs found out during teh process of testing.
- Worked with business users, business analysts and SMEs to understand different critical business processes.
- Identified, analyzed, and documented defects, errors, and inconsistencies in teh application using Quality Center
- Created and Maintained Test Matrix and Requirement Traceability Matrix.
Environment: QUALITY CENTER, JIRA, QTP, Java Script, Perl, Oracle, Toad, API, C#, XML, .Net, etc.
Confidential - New York, NY
QA Analyst
Responsibilities:
- Performed onsite-offshore coordination for multiple projects to perform test related activities.
- Involved in Development of Test cases and Test plan, Test Approach, Test Scope, Test Strategy documents.
- Analyzed system requirements and developed a Test Plan for System Testing.
- Reviewed business requirements and developed detailed Test Cases to ensure testing of teh entire application.
- Executed test cases in a timely manner, and evaluated and researched critical problems and questions to determine root cause.
- Entered bugs in Test director, verified bug fixes and performed end to end testing.
- Also, developed new test cases for items new requirements and enhancements, established standards and measured benchmarks for critical functions.
- Submitted estimates to management based on evaluation of new requirements and develop and debug automated test scripts.
- Conducted and monitored systems interface testing and coordinated teh involvement of teh interfaced applications on assigned products.
- Tracked teh status of change request.
- Performed Functional, Regression and Integration testing of various modules of teh applications.
- Used Test Director for creating Test plans, documenting them and creating Test cases and recorded teh expected results.
- Actively took part in weekly status meetings and also informed teh upper management about various issues arising from testing and informed about testing status and issues.
- Reported outstanding bugs, followed up bug fixes, conducted review of existing test scenarios and assessed teh need for their enhancement.
- Reviewed various Project Change Requests to assess its impact on QA Schedule and submitted its impact to teh Project Management.
- Performed back-end testing of teh entire application to ensure data integrity.
- Interfaced with development team to point out bugs and retest fixed bugs.
- Prepared QA Audit Test Report at teh completion of teh project.
- Highly proficient in using Microsoft excel, word, MS Project, MS PowerPoint, MS Visio
Environment: Quality Center, Quick Test Professional, MS Office, XML, SQL server, Oracle, UNIX
