SUMMARY

• Around 8 years of experience in the field of IT with importance on software quality assurance.
• Experience in testing applications in the areas such as web based, insurance, retail and banking.
• Capability to apply wide technical and practical skills to manage and execute black - box and white-box tests and to evaluate needs for software designing, development, and validations.
• Adept at using both manual and automated testing tools to troubleshoot systems, integration, user acceptance, positive and negative, functionality, object, and regression testing.
• Acquired experience with the full software development life cycle (SDLC), which includes planning, analysis, design, development, testing, integration and support.
• Experience in all phases of life cycle, including requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, management, and reporting.
• Proficient in using automated testing tools like Quality Center and QTP.
• Experience in web services testing using SOA Test.
• Strong in analyzing business requirements, developing and executing test Plans, test cases and test scenarios for manual/automated testing.
• Involved in functionality, regression, security, back-end, integration, UAT, load, stress and performance testing.
• Experience in database/backend testing using MSSQL server, Oracle, relational database applications and SQL queries.
• Extensive work experience in functionality testing, GUI testing and regression testing.
• Strong work experience on Bugzilla.
• Having experience in SMOKE test case preparation for phase wise.
• Strong experience in test plan and test bed preparation.
• Worked extensively with the integration team.
• Excellent interpersonal, leadership, communication and customer relational skills.
• Ability to successfully work under tight deadlines.
• Organized walk throughs and made decisions on the project schedules.

TECHNICAL SKILLS

Testing Tool: QuickTestPro9.5/9.2/8.0,10.0, WinRunner 9.2/9.0/8.0/7.5, LoadRunner 9.2/9.0/ 8.0, SOA Test 6.2

Bug tracking tools: Quality Center 9.0/8.2, Rational ClearQuest 7.0/7.1,, Rational RequisitePro 7.1, Rational Robot 7.0, Bugzilla

Databases: SQL Server 7, SQL Server 2005, mySQL, MS Access 2000, Oracle

Reporting tools: Crystal Reports 9.0 Developer Edition, Business Objects 5/6

Scripting languages: HTML, XML, VBScript, JavaScript, Perl, Phyton

Design tools & web publishing tools: MS PowerPoint, MS Visio, SmartDraw, Erwin, MS FrontPage, Macromedia DreamWeaver, Rational Rose.

MS Suite: MS Vision, MS Word, MS Project, MS Excel, MS Outlook, MS Publisher

Programming languages: C, C#.NET, ASP.NET, VB6.0

Operating system: Windows 2000, Windows NT, Windows XP, UNIX, LINUX, MAC OSX

ERP: SAP, Oracle, PeopleSoft

Other tools: SoapUI, TOAD, ChainSaw, WinSCP, Putty

PROFESSIONAL EXPERIENCE

Confidential, Atlanta

Automation Engineer

Responsibilities:

• Involved in all the phases of Test Automation development life cycle.
• Hands on experience in design and development of data driven test automation framework.
• Hands on experience in Web services testing with manual testing.
• Developed reusable generic and application functions using VB script. These functional can be used anywhere in the test scripts.
• Involved in automation scripts development, debugging, reviews, batch scripts execution, analyze results and reporting defects.
• Worked primarily with Quality Center 10.0 and Quick Test Pro 10.0 (QTP) in Windows XP Environment with application on it.
• Created automation scripts by using quick test professional web, java and terminal emulator results and reporting defects.
• Writing manual test cases in QC 10.0 for the web methods by seeing the business requirements.
• Regression testing using SOA Test after deployment of every build in Test Environment.
• Deployed the web services packages by seeing the deployment instructions in the packages.
• Tested the web services in the QA, Development and Integration environment.
• Played a major role by actively participating in scheduled conference calls with different regions to review the testing status and defect summit meetings to triage new defects and to follow up on new fixes, patches and builds.
• Automated smoke tests, GUI tests, Regression tests and functional tests by using QTP.
• Worked extensively on approved customer requests, fix packs and quick fixes for data migration module.
• Analyzed and identified the areas of a project for test automation.
• Created automation scripts in such a way dat to results can be generated in excel format.
• Used SQL queries in automation tool to perform database testing and data retrievals.
• Extensively used quality center for manual and automation scripts, result analysis and defect reporting.

Environment: Windows XP, Quality Center 10.0, Quick Test Pro 10.0, Microsoft Office Products like Excel and PowerPoint, Microsoft Visio, VB.net, Java Script, QTP, SOA Test.

Confidential, Atlanta

Automation Engineer

Responsibilities:

• Project planning, scheduling, testing, defect tracking, management, and reporting.
• Quality Center 10.0 and Quick Test Pro 10.0 (QTP) in Windows XP Environment with application on it
• Automated testing using Quick Test Pro 10.0 scripts and also performed manual testing.
• Also used Descriptive Programming without record and play.
• Coded complicated logic in VB scripting (used in Quick Test Pro) for testing difficult and lengthy scenarios.
• Regression testing using Quick Test Pro 10.0 after deployment of every build in Test Environment.
• Documented the existing system and verified it with follow-up meetings.
• Written test plans, test scripts, test cases and test procedures.
• Written reusable actions if needed.
• And written functions to improve the performance while executing.
• Executed test scripts in QTP and from the QC by creating test set in test lab.
• Played a major role by actively participating in scheduled conference calls with off shore team to review the testing status and defect summit meetings to triage new defects and to follow up on new fixes, patches and builds.
• Played major role in debugging the scripts.

Environment: Windows XP, Quality Center 10.0, Quick Test Pro 10.0, Microsoft Office Products like Excel and PowerPoint, Microsoft Visio, VB.net, Java Script, QTP.

Confidential, Bentonville, AR

QA Analyst

Responsibilities:

• Worked primarily with Quality Center 9.2 and Quick Test Pro 9.2 (QTP) in Windows XP Environment with application on it.
• Performed Automated testing using Quick Test Pro 9.2 scripts and also performed manual testing.
• Performed Cross-Browser Testing (tested the web application on Internet Explorer 6, 7 and 8, Mozilla Firefox 3.0).
• Performed Front-End, Functionality, Data driven and Web Based testing using Quick Test Pro 9.2.
• Tested webpages dat contain CSS content, Adobe Flash content and slideshows and other media content.
• Recorded scripts using Quick Test Pro 9.2, added validations and coding to the scripts. Also used descriptive programming where recording did not work.
• Coded complicated logic in VB scripting (used in Quick Test Pro) for testing difficult and lengthy scenarios.
• Used Modularity Driven Framework for developing Automated Scripts.
• Also used Descriptive Programming for Automating Scripts.
• Ran scripts in batches using Quality Center’s Test Lab and came up with defects.
• Conducted regression testing using Quick Test Pro 9.2 after deployment of every build in Test Environment.
• Coordinated with developers, business analysts and other departments in bug fixing and re-testing the defects for new build of the application.

Environment: UNIX, C, Pro/C, Shell Scripting, Flat Files, QC, POWER, SQL, PLSQL, PERL. Quality Center 9.2, Quick Test Pro 9.2, MS Visio.

Confidential, NJ

QA Analyst

Responsibilities:

• Interacted with the users, designers, developers and project manager to get a better understanding of the business processes and gatheird business requirements for personal client information systems (PCIS).
• Documented the existing system and verified it with follow-up meetings.
• Written test plans, test scripts, test cases and test procedures.
• Performed regression and user acceptance testing for online banking system (web application) for lloyds international private banking.
• Written and executed test scripts manually for fedlink(funds transfer replacement project) outgoing, incoming, and internal wire transfers.
• Tested the OFAC admin compliance tool and FICROSOFT after the upgrades.
• Responsible for setting up the various store attributes by interacting with the DB admins.
• Responsible for product parameter changes for loans & deposits, loan syndication modules.
• Used Toad to check the database updates of the scripts.
• Analyzed & suggested business requirements, specifications, apprised the same to the PL of the project for any additional improvements; its subsequent impacts on to the job flow. It includes finalizing the time frame to finish the task and complete project implementation.
• Actively came up with solutions to some of the issues. Developed the results document which aimed at suggestions to improve the performance of the application.
• Participated in functional walk-throughs to validate the application design against the test cases written.
• A separate bug tracking process using Quality Center is being used to track bugs periodically.
• Played a major role by actively participating in scheduled conference calls with different regions to review the testing status and defect summit meetings to triage new defects and to follow up on new fixes, patches and builds.
• Reconciled financial reports with queries from Oracle database using TOAD.
• As a part of change management team participated in the prioritization of the projects and made decisions regarding any changes to the application according to their impact on the application.
• Worked closely with users and coordinated user acceptance testing for different projects.

Environment: business objects XI R/3 3.0, SQL Server 2005, Oracle 10G, TOAD, Mercury Quality Center 9.0, Microsoft Office Products like Excel and PowerPoint, Microsoft Visio, VB.net, Java Script, QTP.

Confidential, Manhattan, NY

QA Analyst

Responsibilities:

• Defined the scope of the project and gatheird the business requirements.
• Performed GAP analysis and documented them textually or within models.
• Analyzed the system specifications, business requirements for full understanding of the project.
• Interacted with subject matter experts (SME’s), asked detailed questions and carefully recorded the requirements in a format dat can be reviewed and understood by both business people and technical people.
• Reviewed test plan dat contains test scenarios for testing the functionality, navigation, security, recovery of the application
• Performed execution of test cases to verify the expected results.
• Strong experience with QA processes and methodologies (manual test processes, black box, scripting and execution of test scripts).
• Performed software application testing, regression, functionality and negative tests by executing the test scripts.
• Followed up with developers on defects status on a daily basis.
• Written SQL queries to retrieve data from Oracle database and making validations.
• Held daily and weekly meetings with the development and testing teams to relay any changed requirements.
• Managed defect tracking process, which included prioritizing bugs, assigning bugs, and verifying bug fixes, using bug tracking software.
• Generated the detailed reports of the bugs, pass-fail report.
• Reported bugs in defect tracking database.

Environment: Mainframe, Java, EJB, Servlet, JSP, XML, JavaScript, Oracle, Oracle 9i App Server, Dreamviewer, JDeveloper, QTP8.2/9.0, Mercury Quality Center, Business Objects 6.5, SQL Server 2000

Confidential, St. Charles MO

QA Analyst

Responsibilities:

• Developed road map by understanding the business logic and user requirements for manual testing.
• Attended QA meetings in deciding QA test strategies, defining data requirements for the testing and setting up QA environment for testing.
• Prepared the test plans, test procedures and test scripts from the decomposed requirements and use cases, using the QC.
• Created detailed test cases using Excel and imported them into Quality Center.
• Extensively involved in testing the basic functionality of the application manually using QC.
• Performed manual testing of the application interacted with developers to discuss the technical problems and reported bugs using test QC.
• Converted manual tests to automated test scripts using QTP and enhanced the scripts by adding user defined functions.
• Automated test scenarios for GUI, functionality and regression testing using QTP.
• Used verification points and conducted data driven test with the test data set and verified the contents of the website using QTP.
• Inserted GUI, bitmap and text checkpoints in QTP script for validations.
• Involved in writing SQL queries in relational database applications for backend testing and to verify the database updates, inserts and deletions etc., of the records, and validated them.
• Performed regression testing by executing the baseline scripts identified software errors and interacted with developers to resolve technical issues.

Environment: Quality Center, QTP, Java Servlets, JSP, JavaScript, HTML, Oracle, SQL/PL SQL, Windows XP/2000 and MS Office Suite.

Confidential

Software engineer

Responsibilities:

• Performed manual testing of the application interacted with developers to discuss the technical problems.
• Involved in project planning, coordination and implemented QA methodology.
• Creating test logs and test summary reports using Bugzilla and send them to developers.
• Performed regression testing and identified software errors and interacted with developers to resolve technical issues.
• Responsible for the delivery and ensuring quality of the deliverables, reporting to the team leader for day-to-day activities and status.
• Created detailed test cases using Excel

Environment: NET (ASP, C#), XSLT, XML technologies, Bugzilla, CVS, SQL server, MS Office Suite.