SUMMARY

• 5 years of experience in Quality Assurance (QA) and Quality Control (QC), with extensive automation testing.
• Experienced in Automation testing on Client Server and Web applications (3 tier architecture) using automation tools like QTP, Winrunner, Silk Test, Load Runner, Test Director and extensively experienced in Manual Testing.
• Well conversant with SDLC methodologies like Waterfall, Joint Application Design (JAD) and Rapid Application Development (RAD) and AGILE and experienced in applying QA/QC concepts and techniques
• Experienced in Black box and White box testing - functional, validation, technical, compatibility, unit testing, regression, system/integration, performance, load, stress, user acceptance testing (UAT) and GUI Testing. And experienced in analyzing the output of automation testing (Performance).
• Experienced in Testing Client/Server applications and Web-based applications one various operating systems XP, Vista & Mac and worked on different browsers like IE6, IE7, Safari and Firefox.
• Expertise in Software Verification, Validation techniques.
• Experience in Front-end testing, System testing, Unit testing, Integration testing, Performance testing, Stress testing, Backend testing and Regression Testing of Web based and Client/Server applications.
• Excellent in communication, presentation and interpersonal skills.
• Ability to work in tight schedules on different applications concurrently.
• Excellent Business Analysis and system analysis skills including requirements gathering and full life cycle development. Experienced working with applications based on SOA-Service Orientated Architecture.
• Proficient in devising all the artifacts required at various levels of testing such as Test Strategy, Test Scenarios, and Test Cases.
• Solid management skills and demonstrated proficiency to co-ordinate multiple projects and meet deadlines.
• Analytical thinker that consistently resolves ongoing issues or defects and flexible enough to assume multiple roles and responsibilities..
• Experience in data driven testing using SQL Queries.

TECHNICAL SKILLS

Testing Tools: Quality Center, Quick Test Professional

Languages: HTML, SQL, JAVA

Databases: MS Access, Oracle 8i/9i

Operating Systems: WinNT/98/95/2000/NT/XP/VISTA/WIN 7, Solaris, Linux

Browsers: Internet Explorer, Netscape Navigator, Fire Fox.

PROFESSIONAL EXPERIENCE

Confidential, Houston, TX

QA Engineer

Responsibilities:

• Interacted with Developers, Business Analysts and Team Members to understand the Business Process.
• Developed the Test Plan, Test cases and associated test design documents.
• Identified, Logged and prioritized the defects using Quality Center.
• Created Automation Test Scripts in QTP for GUI, Functionality, Navigation and Data Validation.
• Executed cases to carry out system testing, functional testing, regression testing, smoke testing, database testing and other black box testing.
• Created and maintained Test Summary records, Test Log and Test Status.
• Created Traceability Matrix between Requirements and Test Cases.
• Daily Build Verification Tests on newly deployed builds.
• Involved in UAT to implement the application and make sure it is in accordance with end-users.
• Wrote SQL queries to check proper data population in database.
• Used Quality Center to create Test Plan, Test cases and test scripts as well as steps for manual and automated implementation of test cases in Quality Center.
• Bug reporting using Quality Center.
• Used Active Screens in QTP to enhance the test scripts.
• Reproduce reported defects and analyze the root cause to assist developers in focused defect correction.
• Created Test requirements using Quality Center to provide full test coverage.
• Created complex SQL Queries and embedded them into Unix Confidential Scripts to automate the Back End Testing.
• Performed Usability Testing Manually.
• Performed User Acceptance Testing (UAT) Manually.
• Tested the Performance of the application under Load using Load Runner.
• Used Quality Center tools to create and track the defects about any failures until they were resolved and generated defect summary reports.
• Identified User and System requirements for the application and established links for better trace of requirements using Traceability Matrix

Environment: Manual testing, Quick Test Professional 9.5, Quality Center 9.2, VB Rational Unified Process, Business Process Testing, Rational Clear Quest Java, Script, HTML. SQL, Oracle 10g, Windows XP

Confidential, Topeka, Kansas

QA Tester

Responsibilities:

• Managed contractors to provide testing artifacts, standards and support for testers who performed application compliance testing.
• Participated in project and planning and budgeting. Documented functional and technical specifications.
• Planning and designing the test strategy, resource usage, and test case coverage. Analyzing and identifying test data and security requirements. Creating appropriate documentation and artifacts to create results packages for delivery to the client.
• Performed enterprise, functional, regression, end-to-end, ad hoc and usability testing. Wrote, updated and executed test cases manually, executed test scenarios using load runner as an automation tool. Duties included documentation reviewing and analysis. Wrote, followed and verified bug reports using quality center. Worked closely with project management teams and neighboring projects testing teams to ensure better quality of delivered products, as they were part of one general project.
• Responsible for traceability matrix in QC.
• Provided support for UAT testing.
• Responsible for testing in all flavors of browsers - IE 6.0, IE 7.0, Firefox, safari.
• Creating new coupons, promotions and sale offers in payless website using ATG BCC tool.
• Participated in updating category navigations like women’s, men’s, boys, and girls, designer in ATG BCC tool.
• Worked on cyber source decision manager to reject or approve orders and verify fraudulent credit card check.

Environment: Quality Center, Load Runner, Windows XP, Microsoft Excel.

Confidential, New York

QA Analyst

Responsibilities:

• Responsible for instituting a formal QA process, resource and time allocation.
• Creating Automation scripts using Quick Test Professional.
• Support definition and development of automated test programs and tools using QTP with descriptive programming technique.
• Defect tracking and reporting was done using Rational Clear Quest.
• Creating Functional and Regression Test scripts using Quick Test Professional.
• Effective schedule for testing effort for Integration, System, Regression, Automation testing effort.
• Currently in the planning phase to migrate the test cases into WinRunner.
• Responsible for performing risk analysis to identify components to be tested based on priority and Setup and organized UAT.
• Involved in the overall testing lifecycle including Requirements Analysis, authoring test plan, creating high level test scenarios, creating detailed test cases, execution, defect reporting and tracking.
• Conducted extensive manual testing of the applications including functionality testing, integration testing and regression testing.
• Used SQL Queries extensively to manually verify the data in tables in the Oracle database.
• Tested applications include platforms such as mainframes, portal applications and client-server applications.

Environment: Mercury Quality Center, WinRunner, Oracle, SQL, PL/SQL, SQL scripts, Toad for SQL, Mainframe, Windows 2000/2003/NT, MS-Excel, MS-Word

Confidential

QA Analyst

Responsibilities:

• Worked with SMEs, such as Information Security Officer, Legal/Regulatory Advisors, and Disaster Recovery Team to ensure appropriate technology provision to comply with standards and requirements.
• Conducted SMEs meetings, one on one interviews at both in-house and client locations, gathering requirements, providing analysis/functional specifications as well as Liaising closely both Front / Middle Office, and analyzing requirements using Microsoft Visio.
• Worked with the business users to identify business requirements and analyze the possible technical solutions.
• Created Power point, training materials and given customer training to the clients about the functionality of the software.
• Used Agile methodology process during requirement gathering and tracking the progress of the project.
• Created and reviewed business requirements, functional specifications, project schedules, documentation and test plans.
• Created Use cases, Use case diagrams, activity diagrams, process diagram and conducted GAP analysis by identifying existing technologies, documenting the enhancements to meet the end state requirements.
• Conducted JRP session while conducting requirement gathering and conducted walk through sessions.
• Identified, investigated, analyzed, defined and documented business processes and Use Case Scenarios.
• Involved in Business Process Flow development, Business Process Modeling, and Analysis.
• Assisted in user testing of systems User Acceptance Testing (UAT), developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
• Designed and Analyzed Test cases design document basing on the Functional Requirement Specifications to implement thorough testing process.
• Developing Test Plan, Test Cases, Test Scripts, Expected Test Results and Test Procedure from functional requirement for each module.
• Involved in GUI, Business Testing, Functionality Testing, Smoke testing, White Box testing, Black box Testing, System testing, Database Testing, Backend Testing including Integration, Performance, Stress, Load and Regression Testing, Web Testing (Java & HTML pages) and Client/Server based using Quick Test Professional 9.2 and Quality Center(Test Director).
• Used Scrum type of Agile methodology testing the process.
• Extensively utilized the expertise in VB script to develop Quick Test Professional scripts where here recording would not yield better evaluation.
• Functional scripts were written Using Quick Test Professional. Identified all windows, Pages, Objects, Methods and Properties. Scripts were custom coded with Parameterization, programming logic and data driven types.
• Used Table Checkpoints to check values of an object properties, Image checkpoint for property values of an image and information in a table respectively using Quick Test Professional.
• Involved in Defect Management by creating and tracking the defects using Quality Center 9.0.
• Conducted Parameterization to data tables using Quick Test Professional.
• Creation and Execution of Test Scripts using Quick Test Professional and analyze results including black box and regression testing with the Quality Center 9.0.
• Performed Backend testing by extensively using SQL queries to verify the integrity of the database.

Environment: MS Visio, MS Project,, Window 2000/XP, MS Office (Access, MS Excel, MS Visio, MS Project), Oracle 9i, Unix, Java, SQL Server, HTML, XML, UNIX, JavaScript, SQL, Oracle, Quick Test Professional, Quality Center