SUMMARY

• Involved in requirements gathering, project planning, scheduling, testing, defect tracking, test management, and reporting
• Strong experience in Functional Manual& Automation (UFT) Testing and Database testing with extensive knowledge of software Testing Life Cycle, methodologies in designing and execution.
• Working knowledge of SQL queries to access data.
• Experience in Webservices testing using SOAP UI, RESTUI
• Expertise in Sanity, Smoke, and Regression Testing
• Hands on experience on Seagull Bluezone Mainframe screens for accounts and pricing/discounts setups.
• Tested applications in Waterfall environments & Agile environment
• Hands on knowledge on Mobile application testing on Native, Web and Hybrid mobile applications.
• Knowledge of User Acceptance Testing, System Testing, Stress Testing, Load Testing, Feature Testing, Functionality Testing, Validation, and Regression Testing
• Excellent experience in Quality Assurance activities of Client / Server and web based applications.
• Worked with developers, business analysts, and user representatives in document reviews
• Involved in developing and maintaining Test Matrix and Traceability Matrix
• Experience in HP ALM for defect management and reporting.
• Involvement in Process Improvements, Value Adds, Innovations & Effort Reduction initiatives through various automation frameworks & tools.
• Hands on experience on Selenium with Hybrid framework in current project.
• Strong experience using Test Automation tools like QTP/UFT.
• Good knowledge of VBA to come up with testing proficiency enhancements tool.
• Excellent in troubleshooting issue and providing resolutions to Dev and other team on the issue so that defect fixing becomes easier.
• Strength of excellent interpersonal skills, verbal & written communications, cohesive team player, mentor to team members and working on onshore and offshore models from last 8 Years.

TECHNICAL SKILLS

Operating System: Windows XP, Vista, 7, 8/8.1, 10, Server OS: 2003, 2003 R2,2008, 2008 R2,2012, 2012 R2

Testing Tools: QTP, SOAP UI, TOAD, Bluezone, Selenium.

Test Management Tools: Application Lifecycle Management software (ALM 11.0, 12.0), Borland Caliber, TeamForge (Symphony)

Databases: SQL, MS Access, Microsoft SQL Server 2012

Language: VB Scripting, XML, C#, Java

Test Planning Tool: Microsoft Project Plan

CRM Tools: Visual Source Safe, Team Forge

Functional Areas: Desktop, Mobile and Web Applications Testing.

Testing Methodologies: Waterfall, Agile

PROFESSIONAL EXPERIENCE

Confidential

Responsibilities:

• Perform smoke testing on new builds
• Analyze software requirements and Business requirements.
• Test case creation, Test data creation, and executing the test case.
• Defect reporting and managing defects in HP ALM (Quality Center)
• Creating traceability matrix and other testing matrix.
• Plan and execute Test sprints.
• Working closely with Development and RDA team and adding valuable testing related points in the scrum meetings.
• Participates weekly meetings, standup meeting.

Senior Tester

Confidential

Responsibilities:

• Scheduling defect calls with Marketing and other stakeholders and regions.
• Research for failures/defects and conduct Tech Bridge if necessary.
• Coordinating offshore team to meet deliverables on time.
• Effort estimation, planning and tracking for corporate loads.
• Automating new modules using Selenium tool and using Hybrid framework.
• Cross browser testing which includes credit card payments
• Result reviewing and reporting to stakeholders.
• Smoke testing of the application whenever a new build of software is released before releasing them to team or other stake holder.
• Performing checkout on production environment during software releases.
• TSR and TCSR reports creation for SOX compliances.
• Test Case review, walkthrough with stake holders followed by HFLOWs.
• Participating in business and software requirements walkthrough from customers marketing team
• Exploratory testing and troubleshooting issues.

Product Test Lead

Confidential

Responsibilities:

• SME Subject matter expert for FSMS/FXRS.
• Daily customer interactions.
• Research for failures/defects on time to avoid lags in software release.
• Coordinating offshore team to meet deliverables on time.
• Effort planning and tracking for corporate loads.
• Effort estimations for existing and unplanned activities in the project.
• Leakage controls by new strategies.
• Leading 10+ offshore team members (20+ during peak months) to meet project deadlines involving effective planning and effort management.
• Automating new modules using UFT tool and fixing script for defects.
• Knowledge sharing and educating team in order to keep pace in deliverables.
• Quality GAP Analysis & Defect Analysis reports.
• Generating defect reports and conducting weekly defect meeting with all stakeholders.
• Result reviewing and reporting to stakeholders.
• Smoke testing the application when received from Dev.
• Production checkout for production release.
• TSR and TCSR reports creation for SOX compliances.
• Test Case review, walkthrough with stake holders followed by HFLOWs.
• Resolving offshore automation queries and solutions.
• Participating in business and software requirements walkthrough from customers marketing team

Senior Product Test Lead

Confidential

Responsibilities:

• Weekly Status reporting via conference calls & status reports to individual CSP & Confidential Channel Marketing managers.
• System & Integration testing of Confidential shipping functionality on CSP application.
• Performed Test Case walkthroughs, reviews & Sign - Offs.
• Designed test cases to ensure that the application meets the business requirements.
• Update Knowledge base help files using RoboHelp with latest issues.
• Maintained Knowledge repository for transition to new team members.
• Review and baseline test cases and scripts
• Evaluate cycle completion criteria based on - Time, Test coverage, Cost, Software Quality, Critical Business Objectives
• Prepare test metrics based on the above parameters.
• Document the learning out of the project
• Prepare Test closure report
• Qualitative and quantitative reporting of quality of the work product to the customer.
• Test result analysis to find out the defect distribution by type and severity
• Developed EXCEL based scripting and by using Descriptive programming.
• Good Expertise in VB Script and QTP Automation frame work development.
• Experience in Descriptive programming using QTP.
• Very good troubleshooting and issue resolution using strong analytic skills.
• Assist in developing and maintaining systems documentation, design specs.

Vendor Certification Manager

Confidential

Responsibilities:

• Plan the Corporate Release testing for all shipping applications ( Confidential .com, CAFÉ, FXRS, Webservices, INET, POS, Retail clients)
• Create Detailed Test Plan Specification documents, Test Case Scenario & have walkthroughs, signoffs to start testing.
• Planning Status calls, Weekly Status & Defect meetings
• Organize Go/No GO meetings for Testing confidence on all Test impacted applications.
• Plan for Exception & Emergency Loads depending upon the severity of defects.
• Test Lead communication management & Dashboard updates.
• Custom & Common Label certification using BART (Barcode Analyzer Tool) & OLV (Online Label Validation) automation tool and Datalogic scanner.
• Review and baseline test cases and scripts
• Project Analysis and Defect reporting for Top Management
• Test result analysis to find out the defect distribution by type and severity and their implications and risk on Operations.

Vendor Onsite Label Certification Lead

Confidential

Responsibilities:

• Analyzing the Requirements provided by the client.
• SME Subject matter expert for FSMS/FSMS.
• Daily customer interactions.
• Issue resolutions and Research for failures/Defects.
• Coordinating offshore team to meet deliverables on time.
• Effort planning and tracking for corporate loads.
• Leakage controls by new strategies.
• Leading 15+ offshore team members (25+ during peak months) to meet project deadlines involving effective planning and effort management.
• Automation for Innovations and Initiatives to save time and effort waste.
• Knowledge sharing and educating team in order to keep pace in deliverables.
• Quality GAP Analysis & Defect Analysis reports.
• Customer reporting & Meetings/Conference calls.
• Involved in Estimations of Project and adhering to SLAs.
• Participating in business and software requirements walkthrough from customers marketing team
• Exploratory testing and troubleshooting issues.

System Analyst, Onsite Coordinator

Confidential

Responsibilities:

• Prepares air waybills for shipments.
• Estimates rates for shipments.
• Informs users of available shipping services (Overnight, Confidential 2Day,
• Confidential Ground etc.) By Location. (This is a feature available through front end)
• Generates daily shipping activity reports.
• Generates package tracking numbers.
• Cancels scheduled shipments.