SUMMARY

• Over 10 years of experience in Software Quality Assurance/Quality Control in Web - based, Client/Server applications on Windows environment and CRM application in Insurance, Financials and Telecom industries.
• Experience in all aspects of the Software Development Life Cycle (SDLC) (V-Model, Waterfall, Agile, and Scrum) with specific focus on Testing.
• Expertise in using Software Testing Life Cycle (STLC) which includes Risk Analysis, Planning Process, Test Design, Defect Tracking and Test Reporting.
• Experience in defining use-cases, creating test scenarios and test scripts using requirement documents.
• Hands on experience with System Testing, Functionality Testing (Black Box), Automation testing, End to End Testing, Integration Testing, Regression Testing, GUI Testing, Web application Testing, User Acceptance Testing (UAT), and Unit testing.
• I have strong Ecommerce application testing experience.
• Proficient in working with SQL statements to extract data from Oracle tables and verify the output data of the reports. Good at Creating tables, Sub queries, Correlated Sub queries, Joins, Views, Indexes, SQL Functions, Set Operators and other Functionalities.
• Expertise in Backend testing and validating data conversion like master data and transactional data.
• Ability to handle multiple projects concurrently
• Experience in Functionality, Installation, GUI, Smoke and Sanity Testing.
• Hands-on experience in developing testing approach such as preparing test plans, test cases, test data, test scripts, test scenarios and generating report based on business requirements using quality center.
• 8 years experience in Manual testing and 2 years experience in Automation testing using Selenium.
• Specialized in Manual and Automated Testing on Client/Server based Applications and Web based Applications using Selenium IDE, Selenium RC, Selenium WebDriver, Quality Center etc.
• Extensively used core java in test scripts.
• Expertise in Understanding the code written in different programming languages like Java Script, VB Script and C++.
• Proficient in Databases like Oracle, SQL Server on Unix as well as Windows platforms.
• Good knowledge of Oracle communications suite Billing revenue management.
• Good understanding in Insurance Domain such as Auto Mobile, life insurance, property and casualty insurance, personal line insurance and health insurance.
• Good understand Of Financial Market such as Trading, Equity, Bonds (Such as Fixed Bonds, Corporate Bonds, Bond Valuation and Municipal bonds)
• Have excellent analytical, problem solving, communication and interpersonal skills with good work ethics and ability to interact with individuals at all levels of the organization.
• Ability to successfully handle multiple tasks and work independently as well as in a team environment.

TECHNICAL SKILLS

Testing Tools: Mercury (HP-ALM)-Quality Center 11, Bugzilla, Rational Clear Quest Selenium, Infra Mantis, JMeter, JIRA, Firebug, Maven

Scripting Languages: JavaScript, UNIX shell script

Languages: SQL

Database: Oracle, MS Access, MS-SQL Server, DB2, MySQL.

CRM: Siebel, Chordiant

Web Technologies: HTML, XML

Packages: MS-Office Suite (Word, Excel, Access), MS-Project

Operating system: MS-DOS, Mac, Windows 2007, Unix, Linux

Servers: IBM Web sphere, Web logic, Mainframe

Source control: VSS,, Clear Case

PROFESSIONAL EXPERIENCE

Confidential

Sr. QA Lead

Responsibilities:

• Involved in requirements gathering, project planning, QA estimates.
• Used Selenium Web driver, Test NG, Java script to automate regression test cases.
• Created Selenium automation scripts in Java.
• Hands on experience writing Selenium tests throughSeleniumWeb driver.
• Created Selenium automation scripts in Java using data driven frame work.
• Experience on build automation, source control and deployment tool Maven.
• Hands on experience on testing loan origination platforms.
• Hands on experience writing Selenium tests using Hybrid framework throughSeleniumWeb driver.
• Hands on experience on JMeter for load testing.
• Experienced in java script coding, De-bugging and handling frequent updates to web application.
• Developed test plans and test cases according to HLD, LLD, USECASES.
• Development of test plans to address areas such as load testing, functional testing, regression testing, negative testing, integration testing, error or bug retests, or usability.
• Provide guidance and mentors junior QA Analyst, to help achieve maximum performance.
• Leading daily QA status meetings to discussing about defect status and project testing progress.
• Work closely with developers, business analysts, and customers in developing and testing innovative software solutions that are scalable, cost-effective and the highest of quality.
• Participate in requirements gathering and work with internal teams.
• Collaborate with business and technical team members as well as customer groups to evaluate or diagnose problems and recommend possible solutions.
• Logs, tracks, and verifies resolution of software and specification defects. Ensure quality of documents developed in all phases of QA process.
• Works with developers, business analysts, and customers, to establish and maintain a consistent test methodology and to resolve issues during the testing process.
• Analyzes, tests, and certifies application-specific software and performs ambiguity reviews of business requirements and functional specification documents.
• Uses advanced knowledge of applications to provide technical assistance in identifying, evaluating, and resolving highly complex test problems.
• Created testcases for all the functionality.
• Interact with developers to resolve technical issues and investigate software for defects.
• Leading and point of contact for all the testing activity
• Performed Functional, Regression, Back-End data validations and GUI Testing
• Use queries to create test data and analyze the data flow.
• Prepared QA Test Results documents.
• Work with developers, analytics, and Client Services staff to devise test plans and schedule.
• Prepared Requirements in Quality Center
• Prepared test cases in Test plan of Quality Center
• Mapped Requirements with Test plan in Quality Center
• Performing manual Testing with Various Go live Test data
• Involved in UAT.
• Mobile application testing for android and ios device.
• Logged defects in to the Quality Center and tracked bugs based on priority and severity in HPQC.
• Analyzed results and provide meaningful reports to the project team.
• Strong database testing using (Oracle and SQL server).
• Verified Cross Browser testing.
• Verified support and UAT defects.
• Performed Build verification testing.
• Involved in defect prevention activity (DPA) to deliver a quality product to client.

Environment: HP Quality center 11(HP-ALM), Manual testing, Agile, Selenium IDE, Selenium Web Driver, Selenium Grid, Test NG, Maven, JMeter, SQL, JIRA, MS excel, Java, Windows, MAC

Confidential

Sr. QA Analyst

Responsibilities:

• Developed test plans and test cases according to HLD, LLD, USECASES.
• Development of test plans to address areas such as load testing, functional testing, regression testing, negative testing, integration testing, error or bug retests, or usability.
• Very good testing experience with Commercial Policy Premium Rating and Forms.
• Hands-on experience with Property and Casualty Administration Systems.
• Work closely with developers, business analysts, and customers in developing and testing innovative software solutions that are scalable, cost-effective and the highest of quality.
• Participate in requirements gathering and work with internal teams.
• Collaborate with business and technical team members as well as customer groups to evaluate or diagnose problems and recommend possible solutions.
• Logs, tracks, and verifies resolution of software and specification defects. Ensure quality of documents developed in all phases of QA process.
• I have strong Ecommerce application testing experience.
• Involved in testing Web services testing using Soap UI .
• Performed Web Services Functional Testing using UI
• Involved in SOA test Frame Work
• Validated Web Services (SOAP, REST) Using SOAP UI
• Validated XML, XPATH, XQuery, Restful web services, WS-Trust tokens in Web services
• Works with developers, business analysts, and customers, to establish and maintain a consistent test methodology and to resolve issues during the testing process.
• Analyzes, tests, and certifies application-specific software and performs ambiguity reviews of business requirements and functional specification documents.
• Validated Soap response, schema compliance, Soap Faul, JMS-Timeout Assertions in the SOAP UI
• Uses advanced knowledge of applications to provide technical assistance in identifying, evaluating, and resolving highly complex test problems.
• Created test cases for all the functionality.
• Leading and point of contact for all the testing activity
• Performed Functional, Regression, Back-End data validations and GUI Testing
• Use queries to create test data and analyze the data flow.
• Prepared QA Test Results documents.
• Work with developers, analytics, and Client Services staff to devise test plans and schedule.
• Prepared Requirements in Quality Center
• Prepared test cases in Test plan of Quality Center
• Mapped Requirements with Test plan in Quality Center
• Performing manual Testing with Various Go live Test data
• Involved in UAT.
• Logged defects in to the Quality Center and tracked bugs based on priority and severity in HPQC.
• Analyzed results and provide meaningful reports to the project team.
• Strong database testing using (Oracle and SQL server).
• Verified Cross Browser testing.
• Verified support and UAT defects.
• Performed Build verification testing.
• Involved in defect prevention activity(DPA) to delivered a quality product to client

Environment: HP Quality center 9(HP-ALM), Manual testing, Agile, MS excel, Java, Windows, Mainframe, SQL Server, Retional Clear Quest, Microsoft Test Manager

Confidential

Sr. QA Analyst

Responsibilities:

• Involved in Manual Testing of the application.
• Involved in performing User Acceptance Testing (UAT) and SIT at the end of the test phases with the requirements collected from the user.
• Extensively executed SQL queries on Oracle and SQL/MP tables in order to view successful transactions of data and for validating data.
• Used SQL queries for backend testing which was residing on the UNIX
• Created reports and bug tracking Using Quality center.
• Hands on experience on telecom application.
• Performed in Batch process testing.
• Performed Front End GUI Testing
• Involved in testing Web services testing using Soap UI.
• Involved requirements gathering, project planning, QA estimates
• Developed test cases for web services
• Performed Web Services Functional Testing using UI
• Involved in SOA test Frame Work
• Validated Web Services (SOAP,REST ) Using SOAP UI
• Worked Closely with the Cross functional teams throughout SDLC
• Developed automated Base line test suites for Web services using Soap UI
• Developed SOA Frame work for all web services validations
• Logged and tracked bugs based on priority and severity
• Validated Soap response, schema compliance, Soap Faul, JMS-Timeout Assertions in the SOAP UI
• Validated HTTP Response error codes in Web Services
• Verified Interoperability and Backward Compatibility of components testing
• Preparing Requirements in Quality Center
• Preparing test cases in Test plan of Quality Center
• Mapping Requirements with Test plan in Quality Center
• Logged defects in to the Quality Center
• Working in heterogeneous environment testing
• Important bug fixes and enhancements going live with the release include
• Creating and Executing of Automation scripts using Selenium tool.
• Performing manual Testing with Various Go live Test data
• Preparing implementation plan documents

Environment: HP Quality center 9(HP-ALM), Manual testing, V model, JSF, Web services, XML, Mainframe application-COBOL,Green Screens, Liberate application, soap UI, Mantis & Infra bug tracking tools

Confidential

Sr. QA Analyst

Responsibilities:

• Good experience on Siebel CRM end to end testing.
• Involved requirements gathering, project planning, QA estimates
• Developed test plans and test cases according to HLD, LLD, USECASES.
• Experience on Siebel CRM Order Management.
• Good knowledge on CRM products.
• Experienced on BRM application and batch jobs.
• Strong database testing using SQL server.
• Performed Functional, Regression, Back-End data validations and GUI Testing
• Provide guidance and mentors junior QA Analyst, to help achieve maximum performance.
• Work closely with developers, business analysts, and customers in developing and testing innovative software solutions that are scalable, cost-effective and the highest of quality.
• Participate in requirements gathering and work with internal teams.
• Collaborate with business and technical team members as well as customer groups to evaluate or diagnose problems and recommend possible solutions.
• Logs, tracks, and verifies resolution of software and specification defects. Ensure quality of documents developed in all phases of QA process.
• I have strong Ecommerce application testing experience.
• Works with developers, business analysts, and customers, to establish and maintain a consistent test methodology and to resolve issues during the testing process.
• Analyzes, tests, and certifies application-specific software and performs ambiguity reviews of business requirements and functional specification documents.
• Uses advanced knowledge of applications to provide technical assistance in identifying, evaluating, and resolving highly complex test problems.
• Created test cases for all the functionality.
• Leading and point of contact for all the testing activity
• Use queries to create test data and analyze the data flow.
• Prepared QA Test Results documents.
• Work with developers, analytics, and Client Services staff to devise test plans and schedule.
• Prepared Requirements in Quality Center
• Prepared test cases in Test plan of Quality Center
• Mapped Requirements with Test plan in Quality Center
• Performing manual Testing with Various Go live Test data
• Involved in UAT.
• Logged defects in to the Quality Center and tracked bugs based on priority and severity in HPQC.
• Analyzed results and provide meaningful reports to the project team.
• Verified support and UAT defects.
• Performed Build verification testing.

Environment: HP Quality center 11.0(HP-ALM), Manual testing, Agile, Siebel CRM, BizTalk middleware, MS excel, SQL Server

Confidential

QA Analyst

Responsibilities:

• Involved in SIT and MIT test execution.
• Involved in Data migration testing.
• Involved in data base Testing.
• Black Box testing of the Application.
• Hands on experience on telecom application.
• Good knowledge of Oracle communications suite BRM (Billing revenue management)
• Supporting change request for legacy system developed in ASP.
• Participated in system migration & enhancement to CAI (Core Application and Integration) using SCM (Software Configuration Management) standards Unit testing of development.
• Co-coordinating with offshore team for change request development.
• Co-coordinating with Quality Assurance team for system functionality and performance.
• Co-coordinating with client/end user for system changes approvals.
• Creating and Updating Business Requirement Specification (BRS).
• Writing and executing the test cases.
• Reviewing Test cases.
• Bug reporting and Tracking it Till Closure.
• Co-coordinating with system administration and packaging team for new system & change request implementation.
• Supporting client for production data issues and/or human errors.

Environment: Choridant 5.7., Windows operating system, Intec Singl.eView 6.0, Unix, Toad 9.1, EMM, QC 9.2., Bugzilla