PROFESSIONAL SUMMARY:

• 8+ years of Quality Assurance and Software Testing experience with Client - Server applications, Web based applications, and Enterprise applications.
• Expertise in performing Black Box, System, Functional, Integration, Performance, Regression, Ad-hoc, and bug tracking.
• Extensive experience in QA methodologies and standards, requirements analysis, generating test
• Cases, test case Automation, and test scripts execution.
• Experienced with various Testing tools like ITE, Bugzilla, Quality Center, ITKO LISA, Load Runner, JIRA and QTP
• Proficient in using VB Scripting for QTP script customization and for creating Quality Center utilities for test framework automation.
• Experienced in using ITKO LISA tool forhttp and java based Services
• Experienced in defining Testing Methodologies, Designing Test Plans and Test Cases, Test Automation and Test Execution of test case based on the user and system requirements documents.
• Experienced in writing SQL queries for data validation and DB testing.
• Expertise in using ALM QCto maintain test cases, test execution, defects management/tracking/reporting.
• Experienced working in fast paced Agile environment, with good interaction with deployment and development team to ensure that defects are rectified in a timely manner.
• Performance testing knowledge in creatingvirtual users and testing load, stress, scalability-testing using load runner.
• Ability to work well with a diverse team as well as ability to work independently and with minimal supervision.
• Adapt to new systems and environments quickly.

TECHNICAL SKILLS:

Testing Tool: QTP, Quality Center, ITE, ITKO LISA, Load Runner, Splunk, RequsitePro, Telegence, Rally, zTracker, ITKO LISA, Tortoise

Defect Tracking Tool: Bugzilla, JIRA, ALM QC

Office ToolsMS: Word, Excel, Power Point, MS-Outlook, Google Docs, Office communicator, 7zip, Team viewer, XMLSpy

Database: MySQL, SQL server, dbx, Oracle, toad, Aqua Data

Methodologies: Waterfall, Agile

PROFESSIONAL EXPERIENCE:

Confidential, Bothell, WA

Technical/Test Architect

Responsibilities:

• Attend different level documents ( like BR/SR/HLD/AID) reviews and walk-through related to the project
• Attend delivery plan and other requirement documents discussion meeting, provided the feedback to the Test Lead and discussed any or all deviations/risk to the schedule prior to approval of docs.
• Upon the availability of all required documents and schemas, created High Level Scenarios (HLS), conduct internal and external reviews with different (like requirement engineer, service developers, backend developers, PM, LPM, other TA, execution Team) team members to ensure the validity and testability of test cases created.
• Ensure the environment availability, test data requirement, regression impacts, tester,and project timeline with release schedule.
• Place the required test data request for the created scenarios in TDSS- Test data Self Service tool, in order to execute the scenarios with live data.
• Upload/Export the HLS to ALM QC in test plan. Mapped the Test cases to test lab and map the applicable requirements to respective Test cases to create TTR.
• Generate the Requirement Traceability Matrix (TTR) from ReqPro Tool
• Create a test package in zTracker and gathered approvals from required resources.
• Upload the high level scenarios, HLS-Review Records, TTR in Prism and sent signoff email to leads and PM.
• Execute the test scenarios manually using ITE. Validate and update the status of the test cases in ALM QC. If the test cases are passed, uploads the test case in tortoise SVN for future reference. If failed, opens/logs a ticket in QC (generate the corresponding iTrack ticket) regarding the error encountered, assigned it to responsible team with severity and number of test cases impacted; re-executed it after the fix has been deployed; update the status - closed if the issue is fixed and retest failed, if retest failed- of the defect based on the retest
• UseSplunk to pull the logs on the executed scenarios to validate the adapter call, mapping between private and public request/response in case of success response and to debug the issue in case of failure response.
• Provide feedback about the current state of execution to the test lead.
• Once the testing is certified, create an on-demand test summary report from CTSM (Common Platform and Technology Services) tool, for DG3 package and sent it out to PM.
• Coordinate project testing activities from initiation to completion. Identify and drive resolution of testing issues, risks and problems that impact the successful progression of a project.
• Pay close attention to the project throughout the release and ensure to communicate the added CR’s, if any, and provide technical feedback and assessment to the Test lead, that included but not limited to number of impacted interfaces, names of the interfaces, complexity of the interfaces, approximate number of test cases and data requirement etc.
• Conducted functional, regression, sanity testing and production validation testing.
• Used ITKO LISA tool to execute the test scenarios in absence of live data to ensure the validity of the code in test environment.
• Provide test support during release weekends and after business hours according to on-call schedule and/or needs of the business.
• Provide testing status to PMs and others as required.
• Serve as a point of contact for other organizations to resolve testing issues.
• Used Telegence to create BAN and activate CTN in different markets, which is then used as test data for test scenarios.
• Responsible for driving and creating the regression suite for each release.
• Communicated and interacted with different members in the organization as per requirement.

Environment: ALM QC (v11/v11.5), ITE (3.4.3), java, Toad, Aqua-Data, Oracle, Web Sphere, Tortoise, XMLSpy, JIRA, ITKO LISA, API360, Splunk, Lync, WSDL, PostXML, Requiste Pro, Telegence, zTracker, Office Tools, Rally, TDSS tool, Tableau

Confidential, Greensboro, NC

Sr QA Engineer

Responsibilities:

• Conducted functional regression testing on masked data to ensure the environment is relatively stable and ready for testing different applications, like RAPidLink, RateRunner, Loan Central, DPI, DEU, EDI intake, and Doc station, after we apply the production masked data.
• Ensured the customers are eligible and gets the appropriate Quote rate for their mortgage insurance with all the information filled up, using Rate Runner.
• Ensured the customer gets the fastest and easier loan just with one application, without any documents through Rapid Link.
• Confirmed the user can register a new loan, resubmit, accept, decline or suspend the loan using Loan Central.
• Used the Rap loan created on Rapid Link for underwriting loans using DEU.
• Performed the smoke and regression testing for ADV1.2 before the actual load test.
• Conducted Load testing on new code and evaluate the result based on the baseline testing.
• Involved in performance/load testing.
• Created the scripts using HTTP/HTML protocol, enhanced them and executed in VUGen, for doc station.
• Analyzed and ran the analysis, especially examined the response time with ramp up and ramp down during execution.
• Generated the scenario result by filtering the scenario elapsed time for each scenario’s top level of volume and finally produce HTML reports.
• Communicated and interacted with different members in the organization as per requirement.

Environment: Load Runner 11.5, VUGen, Controller, Analysis, ALM, IBM Lotus Notes, Java, Excel, Windows XP, Oracle

Sr. Quality Control Analyst

Confidential, Chattanooga, TN

Responsibilities:

• Performed GUI testing, functional and regression testing for ACH
• Created the test cases from the use-case documents.
• Analyzed, documented and maintained test results and test logs.
• Defects were tracked, reviewed, analyzed and compared using QC.
• Involved in defect management and reported defects in timely manner.
• Used SQL queries to retrieve the data from database.
• Used QC to upload test cases in test plan and mapped them in test lab
• Participated in writing Test Plan, Test Case and developed Test Scripts based on functional specification
• Interacted with users, BA, gathered business and technical requirements, reviewed business requirements, technical requirements and specifications.
• Involved in developing Test Methodologies, Test Strategy, Test Plans and Test cases, Test Data for manual testing of the functionality, GUI, Compatibility, performance, usability and user acceptance of the application.
• Analyzed, documented and maintained test results and test logs.
• Performed acceptance, functional, regression, system testing.
• Defects were tracked, reviewed, analyzed and compared using QC.
• Involved in defect management and reported defects in timely manner.
• Reviewed and ensured deliverables are completed with expected quality on time.

Environment: QTP, Quality Center, Agile, Java, Load Runner 9.5, VuGen, Controller, Analysis, SQL Server, BPT, web services, Soap UI, dbx, Filezilla, JIRA, Oracle 9i, UNIX.

Sr. Quality Control Analyst

Confidential, NY, NY

Responsibilities:

• Involved in Project planning, scheduling, testing, defect tracking, management, and reporting.
• Performed review and analysis of functional requirements and test plan design documentation.
• Developed test scenarios and test cases based on functional business requirement specifications and design documents.
• Designed and maintained automation framework, shared repositories and function libraries.
• Created test plans and test cases for manual and automation testing, developed and maintained checklists for regression, functional, system and interface testing for Funds Transfer, New Client setup and Close Account modules.
• Created and executed QTP test scripts and QTP function libraries for regular regression runs for every software build and release.
• Used the following in QTP scripts dynamic parameterization using data tables, file system object, windows script host and descriptive programming.
• Created and maintained reusable actions, functional libraries and shared object repositories
• Quality Center and Quick Test Pro (QTP) in Windows XP Environment with application on it.
• Identified automatable test cases and coded the script for the automatable test cases.
• Created selenium automation scripts in Java.
• Coded complicated logic in VB scripting (used in Quick Test Pro) for testing difficult and lengthy scenarios.
• Used shared object repository to develop the test cases.
• Documented the existing system and verified it with follow-up meetings.
• Written test plans, test scripts, test cases and test procedures.
• Executed test scripts in QTP and from the QC by creating test set in test lab.
• Played a major role by actively participating in scheduled conference calls with off shore team to review the testing status and defect summit meetings to triage new defects and to follow up on new fixes, patches and builds.
• Played major role in debugging the scripts.

Environment: Agile .Net, ASP, QC, Load Runner, HTML, SQL, XML, web services, Windows 07, Excel, Oracle, Unix.

Quality Control Analyst

Confidential, Albany, NY

Responsibilities:

• Analyzedsystem requirement and developed detailed test plans for system testing.
• Designed and developed test strategies, test plan and test cases.
• Monitored, maintained and evaluated the application’s behavior in different phase of testing.
• Conducted User Interface testing to evaluate the user-friendliness of the application.
• Performed security testing to keep the whole online (customer access system) process secured.
• Performedregression testing by reviewing source code after each build.
• Performed functional and system testing to ensure it against given requirement.
• Designed and developed Vuser scripts using Load Runner.
• Creation of checklist for Load Testing.
• Analyzed throughput, response time, hit per second, transaction summary etc.
• Perform Load, soak, and stress testing to analyze the performance of the system under load.
• Tested the application for multiple data using QTP.
• Identified the product related bugs and prepared reports and graphs using QC.
• Identified priority and severity of the defect identified.
• Participated in meetings and reviews to evaluate documents, plans, code, risk, specifications and approval process for project deliverables within deadlines.
• Interacted with developers and users to resolved critical and major bugs.

Environment: Java, Java Script, Ajax, Load Runner, QC, Windows Vista/ XP, SQL, HTML

Quality Control Analyst

Confidential, Kansas, MO

Responsibilities:

• Analyzed system requirements and document entire software testing process accordingly.
• Wrote and documented test scripts to perform functional, integration and regression testing.
• Created and executed test plans, test cases and report results.
• Performed functional, system,GUI, security, regression, integration and user acceptance testing.
• Ensured successful test life cycle by tracking and resolving defects.
• Responsible for maintaining updated report son resolved bugs.
• Tested various payment method of billing portal like credit card payments, electronic fund transfer payment and cash payment.
• Tested the functionality for account verification process giving contact role and verified on field status.
• Tested the functionality for contact’s billing, mailing address and creating contact for existing account.
• Verified the programs functioned according to user requirements and established guidelines to produce quality systems
• Mapping test case to the functional and business requirements creating a traceability matrix.
• Performed smoke/sanity test on upgraded applications.
• Gathering test data from SQL server using basic SQL queries.
• Performed manual testing before going to the automation testing.
• Recorded the scripts for the test cases using QTP.
• Responsible for inserting checkpoints to check the basic functionality of the applications using QTP.
• Created Test Cases as per requirements and mapped Test Cases with requirements and executed Test Cases in test lab in Quality Center
• Created defect status reporting, prepare bug summary reports and release notes/reports.
• Worked as a team with other QA testers to ensure the project is executed accurately and on time.
• Generated weekly status report and participated in weekly status meetings with team members, team manager, business analyst and technical team for detailed discussion of the report.

Environment: C, C++, Load Runner, QTP, QC, IE, Windows XP, SQL, VBScript, HTML